2020 DODGE DURANGO rear view mirror

262IN CASE OF EMERGENCY
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
The SOS and ASSIST buttons will only func -
tion if you are connected to an operable LTE
(voice/data) or 4G (data) network. Other
Uconnect services will only be operable if
your SiriusXM Guardian™ service is active
and you are connected to an operable LTE
(voice/data) or 4G (data) network. ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you will be connected to a representative for
assistance. Roadside Assistance will know
what vehicle you’re driving and its location.
Additional fees may apply for roadside assis
-
tance.
SiriusXM Guardian™ Customer Care –
In-vehicle support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS
Call system initiates a call to a SOS operator. To cancel the SOS Call connection, push the
SOS call button on the Rearview Mirror or press
the cancellation button on the Device Screen.
Termination of the SOS Call will turn off the
green LED light on the Rearview Mirror.
2. The LED light located between the ASSIST
and SOS buttons on the Rearview Mirror will
turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call
system may transmit the following
important vehicle information to a SOS
operator: Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system
to determine if additional assistance is
needed.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.

20_WD_OM_EN_USC_t.book Page 262

264IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in
Mexico may not answer or respond to SOS
system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The Rearview Mirror light located between
the ASSIST and SOS buttons will continuously
illuminate red.
The Device Screen will display the following
message “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state
“Vehicle device requires service. Please
contact an authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop the SOS Call system operation.
These include, but are not limited to, the
following factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hard
-
ware are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are
unavailable or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network
congestion
Weather
Buildings, structures, geographic terrain, or
tunnels
WARNING!
Ignoring the Rearview Mirror light could
mean you will not have SOS Call services. If
the Rearview Mirror light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module
turns on the air bag Warning Light on the
instrument panel if a malfunction in any
part of the system is detected. If the Air Bag
Warning Light is illuminated, have an
authorized dealer service the Occupant
Restraint Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.

20_WD_OM_EN_USC_t.book Page 264

IN CASE OF EMERGENCY273
F57 –20 Amp Yellow NOX Sensor/PM Sensor/Fuel Htr
F58 –15 Amp Blue HID Headlamps LH — If Equipped
F59 –10 Amp Red SCR Pumps Relay
F60 –15 Amp Blue Transmission Control Module
F61 –10 Amp RedTransmission Control Module/PM Sensor
(Diesel Engine Only)
F62 –10 Amp Red Air Conditioning Clutch
F63 –20 Amp Yellow Ignition Coils / Ignition Coil Capacitors / Short Runner
Valve Actuator — If Equipped (Gas) Urea Heater (Diesel)
F64 –25 Amp Clear Fuel Injectors/Powertrain
F66 –10 Amp RedSunroof/Rain Sensor/Inside Rear View Mirror / USB Port /
DSCR / DTV — If Equipped
F67 –15 Amp Blue CDM/UCI Port/USB Port
F68 –20 Amp Yellow Rear Wiper Motor
F69 –15 Amp Blue Spotlight Feed — If Equipped
F70 –20 Amp Yellow Fuel Pump Motor
F71 –30 Amp Green Amplifier/ANCM — If Equipped
F72 –10 Amp Red ECM/PCM
F73 –15 Amp Blue HID Headlamp RH — If Equipped
F75 –10 Amp Red Dual Battery Control — If Equipped
F76 –10 Amp Red Anti-lock Brakes/Electronic Stability Control
CavityCartridge Fuse Micro Fuse Description
6

20_WD_OM_EN_USC_t.book Page 273

SERVICING AND MAINTENANCE349
LEATHER PARTS
Mopar Total Clean is specifically recommended
for leather upholstery.
The leather upholstery can be best preserved by
regular cleaning with a damp soft cloth. Small
particles of dirt can act as an abrasive and
damage the leather upholstery and should be
removed promptly with a damp cloth. Stubborn
soils can be removed easily with a soft cloth and
Mopar Total Clean. Care should be taken to
avoid soaking your leather upholstery with any
liquid. Please do not use polishes, oils, cleaning
fluids, solvents, detergents, or ammonia-based
cleaners to clean your leather upholstery.
Application of a leather conditioner is not
required to maintain the original condition. NOTE:
If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather
is designed for easy cleaning, and FCA recom
-
mends Mopar total care leather cleaner applied
on a cloth to clean the leather seats as needed.
GLASS SURFACES
All glass surfaces should be cleaned on a
regular basis with Mopar Glass Cleaner, or any
commercial household-type glass cleaner.
Never use an abrasive type cleaner. Use caution
when cleaning the inside rear window equipped
with electric defrosters or windows equipped
with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the
elements.
When cleaning the rear view mirror, spray
cleaner on the towel or cloth that you are using.
Do not spray cleaner directly on the mirror.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean
leather upholstery, as damage to the
upholstery may result.
7

20_WD_OM_EN_USC_t.book Page 349

422MULTIMEDIA
Connect Or Disconnect Link Between The
Uconnect Phone And Mobile Phone
If you would like to connect or disconnect the
Bluetooth® connection between a Uconnect
Phone paired mobile phone and the Uconnect
Phone, follow the instructions described in your
mobile phone User's Manual.
Things You Should Know About Your
Uconnect Phone
Voice Command
For the best performance:
Adjust the rearview mirror to provide at least
½-inch (1 cm) gap between the overhead
console (if equipped) and the mirror.
Always wait for the beep before speaking.
Speak normally, without pausing, just as you
would speak to a person sitting a few feet/
meters away from you.
Ensure that no one other than you is
speaking during a voice command period. Performance is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Even though the system is designed for many
languages and accents, the system may not
always work for some. NOTE:
It is recommended that you do not store names
in your favorites phonebook while the vehicle is
in motion.
Phonebook (Mobile and Favorites) name
recognition rate is optimized when the entries
are not similar. You can say “O” (letter “O”) for
“0” (zero).
Even though international dialing for most
number combinations is supported, some
shortcut dialing number combinations may not
be supported.
Far End Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Operation From The Driver's Seat
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

20_WD_OM_EN_USC_t.book Page 422

438MULTIMEDIA
UCONNECT VOICE RECOGNITION QUICK TIPS
INTRODUCING UCONNECT
Start using Uconnect Voice Recognition (VR)
with these helpful quick tips. It provides the key
Voice Commands and tips you need to know to
control your Uconnect system.
NOTE:
If you see the NAV icon on the bottom bar, or in
the Apps menus, of your touchscreen, you have
the Uconnect 4C NAV system. If not, you have a
Uconnect 4C system.

Uconnect 4 Uconnect 4C/4C NAV

GET STARTED
All you need to control your Uconnect system
with your voice are the buttons on your steering
wheel.
Helpful hints for using Voice Recognition:
Visit UconnectPhone.com to check mobile
device and feature compatibility and to find
phone pairing instructions.
Reduce background noise. Wind and
passenger conversations are examples of
noise that may impact recognition.
Speak clearly at a normal pace and volume
while facing straight ahead. The microphone
is positioned on the rearview mirror and
aimed at the driver.
Each time you give a Voice Command, you
must first push either the Voice Recognition
(VR) or Phone button, wait until after the
beep, then say your Voice Command.
You can interrupt the help message or
system prompts by pushing the VR or Phone
button and saying a Voice Command from
the current category.

Uconnect Voice Command Buttons

1 — Push To Start Or Answer A Phone Call And
Send Or Receive A Text
2 — Push The Voice Recognition Button To Begin
Radio, Media, And Climate Functions

20_WD_OM_EN_USC_t.book Page 438

451
Fluid Capacities
................................... 355, 356Fluid Leaks.................................................... 183Fluid Level Checks Brake........................................................ 325Fluid, Brake................................................... 360Fluids And Lubricants................. 357, 358, 359Fog Lights...................................................... 269Fog Lights, Service......................................... 269Fold-Flat Seats................................................. 32Folding Rear Seats.......................................... 34Forward Collision Warning............................. 136Four-Way Hazard Flasher............................... 261Freeing A Stuck Vehicle................................. 289Front Axle (Differential).................................. 327Fuel............................................................... 351Additives................................................... 352Clean Air.................................................... 352Economy Mode.......................................... 192Ethanol...................................................... 353Gasoline.................................................... 351Materials Added........................................ 352Methanol................................................... 353Octane Rating................................. 351, 359Requirements................................. 351, 355Specifications.................................. 357, 359Tank Capacity.................................. 355, 356Fueling........................................................... 238Fuses............................................................. 269
G
Garage Door Opener (HomeLink)..................... 78Gasoline, (Fuel)............................................. 351Gasoline, Clean Air........................................ 352Gasoline, Reformulated................................ 352Gear Ranges................................................. 194Glass Cleaning.............................................. 349Gross Axle Weight Rating.............................. 242Gross Vehicle Weight Rating......................... 241GVWR............................................................ 240
H
Hazard Warning Flashers.............................. 261Head Restraints............................................... 42Headlights.................................................... 268Automatic.................................................... 52Bulb Replacement.................................... 268Cleaning................................................... 346High Beam/Low Beam Select Switch.......... 51Lights On Reminder..................................... 52On With Wipers............................................ 52Passing........................................................ 52Replacing................................................. 268Heated Mirrors................................................. 49Heated Seats................................................... 40Heated Steering Wheel.................................... 47Heater, Engine Block.................................... 188Hill Start Assist.............................................. 128
HitchesTrailer Towing........................................... 243Holder, Cup......................................................86HomeLink (Garage Door Opener).....................78Hood Prop........................................................75Hood Release...................................................75
I
Ignition.............................................................17Key Fob Battery Low Or Dead......................17Key Fob Not Detected..................................17Keyless Ignition...........................................17Keyless Push Button....................................17Push Button Ignition....................................17Switch..........................................................17Immobilizer (Sentry Key)..................................21In Vehicle HelpVehicle User Guide......................................12Inside Rearview Mirror.................... 47, 48, 261Instrument Cluster...................... 95, 96, 97, 98Descriptions.............................................. 118Display.........................................................99Menu Items.............................................. 103Instrument Panel Lens Cleaning................... 348Integrated Trailer Brake Control.................... 249Interior And Instrument Lights.........................54Interior Appearance Care.............................. 348Interior Lights...................................................5411

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453
Locks Child Protection
........................................... 29Manual........................................................ 24Power Door.................................................. 25Lubrication, Body........................................... 316Lug Nuts/Bolts.............................................. 350Luggage Carrier............................................... 90
M
Maintenance................................................... 74Maintenance Free Battery............................. 307Maintenance Schedule........................ 294, 298Malfunction Indicator Light
(Check Engine).................................... 113, 121ManualService...................................................... 447Memory Feature (Memory Seats).................... 30Memory Seat................................................... 30Memory Seats And Radio................................ 30Methanol....................................................... 353Mirrors............................................................. 47Electric Remote........................................... 49Exterior Folding........................................... 48Heated........................................................ 49Outside........................................................ 48Rearview..................................... 47, 48, 261Vanity.......................................................... 50Modifications/AlterationsVehicle........................................................ 11
Monitor, Tire Pressure System...................... 138Mopar Parts.................................................. 446Multi-Function Control Lever............................ 50
N
New Vehicle Break-In Period......................... 188
O
Occupant Restraints..................................... 143Octane Rating, Gasoline (Fuel)............ 351, 359Oil Change Indicator..................................... 101Reset........................................................ 101Oil Filter, Change.......................................... 311Oil Filter, Selection........................................ 311Oil Pressure Light.......................................... 112Oil, Engine............................................ 308, 359Capacity........................................... 355, 356Change Interval............................... 308, 309Dipstick.................................................... 307Disposal................................................... 311Filter................................................ 311, 359Filter Disposal........................................... 311Identification Logo.................................... 310Materials Added To.................................. 311Pressure Warning Light............................ 112Recommendation................... 309, 355, 356Synthetic.................................................. 311Viscosity........................ 309, 310, 355, 356
Onboard Diagnostic System.......................... 120Opener, Garage Door (Homelink).....................78Operating Precautions.................................. 120Operator ManualOwner's Manual................................. 10, 447Outside Rearview Mirrors.................................48Overheating, Engine...................................... 287
P
Paint Care..................................................... 346Parking Brake............................................... 190ParkSense System, Rear...................... 221, 227Passive Entry....................................................26Performance................................................. 104Pets............................................................... 180Pinch Protection...............................................74Placard, Tire And Loading Information.......... 332PowerBrakes...................................................... 350Distribution Center (Fuses)....................... 270Door Locks...................................................25Inverter........................................................90Liftgate........................................................75Mirrors.........................................................49Outlet (Auxiliary Electrical Outlet).................87Seats...........................................................37Steering........................................... 202, 358Sunroof........................................................73Tilt/Telescoping Steering Column................46Windows......................................................71
11

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