2020 DODGE DURANGO ABS

SAFETY157
Supplemental Driver Knee Air Bag
This vehicle is equipped with a Supplemental
Driver Knee Air Bag mounted in the instrument
panel below the steering column. The
Supplemental Driver Knee Air Bag provides
enhanced protection during a frontal impact by
working together with the seat belts,
pretensioners, and front air bags.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags
(SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags
(SABs) are located in the outboard side of the
front seats. The SABs are marked with “SRS
AIRBAG” or “AIRBAG” on a label or on the seat
trim on the outboard side of the seats.
The SABs may help to reduce the risk of
occupant injury during certain side impacts, in
addition to the injury reduction potential
provided by the seat belts and body structure.
Front Supplemental Seat-Mounted Side Air Bag Label

When the SAB deploys, it opens the seam on
the outboard side of the seatback’s trim cover.
The inflating SAB deploys through the seat
seam into the space between the occupant and
the door. The SAB moves at a very high speed
and with such a high force that it could injure
occupants if they are not seated properly, or if
items are positioned in the area where the SAB
inflates. Children are at an even greater risk of
injury from a deploying air bag. Supplemental Side Air Bag Inflatable Curtains
(SABICs)
This vehicle is equipped with Supplemental
Side Air Bag Inflatable Curtains (SABICs).
Supplemental Side Air Bag Inflatable Curtains
(SABICs) are located above the side windows.
The trim covering the SABICs is labeled “SRS
AIRBAG” or “AIRBAG.”

Supplemental Side Air Bag Inflatable Curtain (SABIC) Label Location

SABICs may help reduce the risk of head and
other injuries to front and rear seat outboard
occupants in certain side impacts, in addition to
the injury reduction potential provided by the
seat belts and body structure.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags;
the performance could be adversely affected
and/or objects could be pushed into you,
causing serious injury.
4

20_WD_OM_EN_USC_t.book Page 157

STARTING AND OPERATING199
SPORT MODE — IF EQUIPPED
Your vehicle is equipped with a Sport Mode
feature. This mode is a configuration set up for
typical enthusiast driving. The engine,
transmission, and steering systems are all set
to their SPORT settings. Sport Mode will provide
improved throttle response and modified
transmission shift points for an enhanced
driving experience, as well as greater amount of
steering feel. This mode may be activated and
deactivated by pushing the Sport button on the
instrument panel switch bank.
ALL-WHEEL DRIVE OPERATION
SINGLE-SPEED OPERATING
I
NSTRUCTIONS/PRECAUTIONS— IF
E
QUIPPED
This system contains a single-speed (HI range
only) transfer case, which provides convenient
full-time All-Wheel Drive (AWD). No driver
interaction is required. The Brake Traction
Control (BTC) System, which combines standard
ABS and Traction Control, provides resistance
to any wheel that is slipping to allow additional
torque transfer to wheels with traction. NOTE:
This system is not appropriate for conditions
where LOW range is recommended. Refer to
“Driving Tips” in this chapter for further informa-
tion.
ELECTRONICALLY SHIFTED TRANSFER
C
ASE (THREE-POSITION SWITCH) — IF
E
QUIPPED
This is an electronically shifted transfer case
and it is operated by the AWD Control Switch,
which is located on the center console.

AWD Control Switch (Three-Position)
This electronically shifted transfer case
provides three mode positions:
All-wheel drive automatic range (AWD AUTO)
All-wheel drive low range (LOW RANGE)
Neutral (NEUTRAL)
This electronically shifted transfer case is
designed to be driven in the AWD AUTO position
for normal street and highway conditions on dry
hard surfaced roads.
For variable driving conditions, the AWD AUTO
mode can be used. In this mode, the front axle
is engaged, but the vehicle's power is sent to
the rear wheels. All-wheel drive will be
automatically engaged when the vehicle senses
a loss of traction.
When additional traction is required, the
transfer case LOW RANGE position can be used
to lock the front and rear driveshafts together
forcing the front and rear wheels to rotate at the
same speed. This is accomplished by rotating
the AWD Control Switch to the desired position.
Refer to “Shifting Procedure” for specific
shifting instructions.
5

20_WD_OM_EN_USC_t.book Page 199

STARTING AND OPERATING211
If the system is set when the vehicle speed is
below 20 mph (32 km/h), the set speed shall
be defaulted to 20 mph (32 km/h). If the
system is set when the vehicle speed is above
20 mph (32 km/h), the set speed shall be the
current speed of the vehicle.
NOTE:
ACC cannot be set if there is a stationary vehicle
in front of your vehicle in close proximity.
Remove your foot from the accelerator pedal. If
you do not, the vehicle may continue to
accelerate beyond the set speed. If this occurs:
The message “DRIVER OVERRIDE” will
display in the instrument cluster display.
The system will not be controlling the
distance between your vehicle and the
vehicle ahead. The vehicle speed will only be
determined by the position of the accelerator
pedal.
TO CANCEL
The following conditions cancel the system:
The brake pedal is applied.
The CANC button is pushed.
An Anti-Lock Brake System (ABS) event
occurs.
The gear selector is removed from the DRIVE
position.
The Electronic Stability Control/Traction
Control System (ESC/TCS) activates.
The vehicle parking brake is applied.
Driver seat belt is unbuckled at low speeds.
Driver door is opened at low speeds.
The driver switches ESC to Full Off mode.
The braking temperature exceeds normal
range (overheated).
TO TURN OFF
The system will turn off and clear the set speed
in memory if:
The Adaptive Cruise Control (ACC) on/off
button is pushed.
The Normal (Fixed Speed) Cruise Control
on/off button is pushed.
The ignition is placed in the OFF position.
TO RESUME
If there is a set speed in memory push the RES
(resume) button and then remove your foot
from the accelerator pedal. The instrument
cluster display will display the last set speed.
NOTE:
ACC cannot be resumed if there is a stationary
vehicle in-front of your vehicle in close prox -
imity.
WARNING!
The Resume function should only be used if
traffic and road conditions permit. Resuming
a set speed that is too high or too low for
prevailing traffic and road conditions could
cause the vehicle to accelerate or decelerate
too sharply for safe operation. Failure to
follow these warnings can result in a collision
and death or serious personal injury.
5

20_WD_OM_EN_USC_t.book Page 211

246STARTING AND OPERATING
NOTE:
The trailer tongue weight must be considered
as part of the combined weight of occupants
and cargo, and should never exceed the
weight referenced on the Tire and Loading
Information placard. Refer to “Tires” in
“Servicing And Maintenance” for further
information.
The manufacturer does not recommend
using the run flat feature while driving a
vehicle loaded at full capacity or towing a
trailer.
TRAILER HITCH RECEIVER COVER
R
EMOVAL — IF EQUIPPED
Your vehicle may be equipped with a trailer
hitch receiver cover, this must be removed to
access the trailer hitch receiver (if equipped).
This cover is located at the bottom center of the
rear fascia.

1. Turn the two locking retainers located at
the bottom of the hitch receiver cover a
quarter turn counterclockwise and pull
bottom of the hitch receiver cover outward
(towards you).
Hitch Receiver Cover

2. Pull the bottom of the cover outward (towards you) then downwards to disengage
the tabs located at the top of the hitch
receiver cover to remove.

Hitch Receiver Cover
To reinstall the cover after towing repeat the
procedure in reverse order.
NOTE:
Be sure to engage all tabs of the hitch receiver
cover in the bumper fascia prior to installation.
TRAILER AND TONGUE WEIGHT
Never exceed the maximum tongue weight
stamped on your bumper or trailer hitch.

Weight Distribution

1 — Hitch Receiver Cover
2 — Locking Retainers

20_WD_OM_EN_USC_t.book Page 246

IN CASE OF EMERGENCY271
CavityCartridge Fuse Micro Fuse Description
F0360 Amp Yellow –Radiator Fan — If Equipped
F05 40 Amp Green –Compressor for Air Suspension — If Equipped
F06 40 Amp Green –ABS Pump Mtr
F07 30 Amp Pink –Starter Solenoid
F09 30 Amp Pink –Diesel Fuel Heater (Diesel Engine Only)/Brake Vacuum
Pump
F10 40 Amp Green –CBC #2/Exterior Lighting
F11 30 Amp Pink –Trailer Tow Electric Brake — If Equipped
F12 40 Amp Green –CBC #3/Power Locks
F13 40 Amp Green –Blower Motor Front
F14 40 Amp Green –Body Controller #4/Exterior Lighting #1
F15 40 Amp Green –Low Temperature Radiator (LTR) Engine Cooling Pump — If
Equipped
F17 30 Amp Pink –Headlamp Washer — If Equipped
F19 20 Amp Blue –Headrest Solenoid — If Equipped
F20 30 Amp Pink –Passenger Door Module
F22 20 Amp Blue –Engine Control Module
F23 30 Amp Pink –CBC #1/Interior Lights
F24 30 Amp Pink –Driver Door Module
F25 30 Amp Pink –Front Wipers
F26 30 Amp Pink –ESP/ECU Valves
6

20_WD_OM_EN_USC_t.book Page 271

276IN CASE OF EMERGENCY
RUN FLAT TIRES
SRT models are equipped with “run flat” tires.
Run flat tires allow the vehicle to be driven
approximately 50 miles (80 km) at 50 mph
(80 km/h). Tire service should be obtained to
avoid prolonged run flat feature usage.
JACK LOCATION
The scissor-type jack and tire changing tools are
located in rear cargo area, below the load floor.

Cargo Floor Handle Jack Storage Location

To remove, press down firmly on the tabs on the
jack storage cover.

Jack Storage Cover Tabs

Being under a jacked-up vehicle is
dangerous. The vehicle could slip off the
jack and fall on you. You could be crushed.
Never put any part of your body under a
vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service
center where it can be raised on a lift.
Never start or run the engine while the
vehicle is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
WARNING! (Continued)WARNING!
Do not exceed 50 mph (80 km/h) if the “Tire
Pressure Monitoring Telltale Light” is
illuminated. Vehicle handling and braking
may be reduced. You could have a collision
and be severely or fatally injured.

20_WD_OM_EN_USC_t.book Page 276

SERVICING AND MAINTENANCE313
(Continued)
2. Install the engine air cleaner filter cover onto the housing assembly locating tabs.
3. Latch the spring clips and lock the engine air cleaner filter cover to the housing
assembly.
AIR CONDITIONER MAINTENANCE
For best possible performance, your air
conditioner should be checked and serviced by
an authorized dealer at the start of each warm
season. This service should include cleaning of
the condenser fins and a performance test.
Drive belt tension should also be checked at
this time.
Refrigerant Recovery And Recycling
R-134a — If Equipped
R-134a Air Conditioning Refrigerant is a
hydrofluorocarbon (HFC) that is an
ozone-friendly substance. The manufacturer
recommends that air conditioning service be
performed by an authorized dealer or other
service facilities using recovery and recycling
equipment. NOTE:
Use only manufacturer approved A/C system
Polyalkylene Glycol (PAG) compressor oil and
refrigerants.
Refrigerant Recovery And Recycling —
R–1234yf
R–1234yf Air Conditioning Refrigerant is a
hydrofluoroolefin (HFO) that is endorsed by the
Environmental Protection Agency and is an
ozone-friendly substance with a low
global-warming potential. The manufacturer
recommends that air conditioning service be
performed by an authorized dealer using
recovery and recycling equipment.
NOTE:
Use only manufacturer approved A/C system
Polyalkylene Glycol (PAG) compressor oil, and
refrigerants.
WARNING!
Use only refrigerants and compressor lubri
-
cants approved by the manufacturer for
your air conditioning system. Some unap -
proved refrigerants are flammable and can
explode, injuring you. Other unapproved
refrigerants or lubricants can cause the
system to fail, requiring costly repairs.
Refer to Warranty Information Book, for
further warranty information.
The air conditioning system contains refrig -
erant under high pressure. To avoid risk of
personal injury or damage to the system,
adding refrigerant or any repair requiring
lines to be disconnected should be done by
an experienced technician.
CAUTION!
Do not use chemical flushes in your air
conditioning system as the chemicals can
damage your air conditioning components.
Such damage is not covered by the New
Vehicle Limited Warranty.
WARNING! (Continued)
7

20_WD_OM_EN_USC_t.book Page 313

SERVICING AND MAINTENANCE315
5. Remove the filter cover by disengaging the
retaining tab and mid way snap that
secures the filter cover to the HVAC
housing. Disengage the mid way snap by
pulling the door outward. Unhinge the filter
cover on the right side to fully remove the
cover.

A/C Air Filter Cover

6. Remove the A/C air filter by pulling it straight out of the housing. 7. Install the A/C air filter with the arrow on the
filter pointing toward the floor. When
installing the filter cover, make sure the
retaining tabs fully engage the cover.
8. Reinstall the glove compartment door on the door hinge and reattach the tension
tether by inserting the tether clip in the
glove compartment and sliding the clip
away from the face of the glove
compartment door.
9. Push the door to the near closed position to reengage the glove compartment travel
stops.
NOTE:
Ensure the glove compartment door hinges and
glove compartment travel stops are fully
engaged.ACCESSORY DRIVE BELT INSPECTION
When inspecting accessory drive belts, small
cracks that run across ribbed surface of belt
from rib to rib, are considered normal. These
are not a reason to replace belt. However,
cracks running along a rib (not across) are not
normal.
1 — Retaining Tab
2 — Mid Way Snap
3 — Filter Cover Hinge
CAUTION!
The cabin air filter is identified with an arrow
to indicate airflow direction through the filter.
Failure to properly install the filter will result
in the need to replace it more often.
WARNING!
Do not attempt to inspect an accessory
drive belt with vehicle running.
When working near the radiator cooling fan,
disconnect the fan motor lead. The fan is
temperature controlled and can start at any
time regardless of ignition mode. You could
be injured by the moving fan blades.
You can be badly injured working on or
around a motor vehicle. Only do service
work for which you have the knowledge and
the proper equipment. If you have any
doubt about your ability to perform a
service job, take your vehicle to a compe -
tent mechanic.
7

20_WD_OM_EN_USC_t.book Page 315