2020 DODGE DURANGO emergency towing

5
SPEED CONTROL — IF EQUIPPED ................... 205 To Activate .................................................206
To Set A Desired Speed ............................206
To Vary The Speed Setting .......................206
To Accelerate For Passing ........................ 207To Resume Speed ..................................... 207To Deactivate ............................................207
ADAPTIVE CRUISE CONTROL (ACC) —
IF EQUIPPED ..................................................... 208
Adaptive Cruise Control (ACC)
Operation ....................................................209 Activating Adaptive Cruise Control
(ACC) ...........................................................210 To Activate/Deactivate .............................. 210
To Set A Desired ACC Speed .....................210To Cancel ....................................................211
To Turn Off .................................................. 211To Resume .................................................211
To Vary The Speed Setting .......................212
Setting The Following Distance In ACC.....213
Overtake Aid ...............................................214ACC Operation At Stop ...............................214
Adaptive Cruise Control (ACC) Menu ........214Display Warnings And Maintenance.........215
Precautions While Driving With ACC .........217
General Information ..................................219Normal (Fixed Speed) Cruise Control
Mode...........................................................219 PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ...................................................... 221
ParkSense Sensors ................................... 222
ParkSense Display ..................................... 222
ParkSense Warning Display ...................... 224
Enabling And Disabling ParkSense .......... 225Operation With A Trailer ............................ 225
Service The ParkSense Rear Park Assist
System ........................................................ 225 Cleaning The ParkSense System.............. 226
ParkSense System Usage Precautions .... 226
PARKSENSE FRONT AND REAR PARK
ASSIST — IF EQUIPPED .....................................227
ParkSense Sensors ................................... 228
ParkSense Display ..................................... 228
ParkSense Warning Display ...................... 231
Enabling And Disabling ParkSense .......... 231Operation With A Trailer ............................ 231
Service The ParkSense Park Assist
System ........................................................ 232 Cleaning The ParkSense System.............. 232
ParkSense System Usage Precautions .... 233
LANESENSE — IF EQUIPPED ............................ 234
LaneSense Operation................................ 234
Turning LaneSense On Or Off ................... 234
LaneSense Warning Message .................. 235Changing LaneSense Status..................... 237 PARKVIEW REAR BACK UP CAMERA ............ 237
REFUELING THE VEHICLE ................................. 238
Emergency Fuel Filler Door Release ........ 240
VEHICLE LOADING ............................................. 240
Gross Vehicle Weight Rating (GVWR) ...... 240
Payload....................................................... 240
Gross Axle Weight Rating (GAWR) ............ 240
Tire Size ...................................................... 240Rim Size ..................................................... 241
Inflation Pressure ...................................... 241
Curb Weight ............................................... 241
Loading....................................................... 241
TRAILER TOWING ............................................. 241
Common Towing Definitions ..................... 241
Trailer Hitch Classification ........................ 243
Trailer Towing Weights (Maximum
Trailer Weight Ratings) — Non SRT .......... 244 Trailer Towing Weights (Maximum
Trailer Weight Ratings) — SRT .................. 245 Trailer Hitch Receiver Cover Removal —
If Equipped ................................................. 246 Trailer And Tongue Weight ....................... 246Towing Requirements .............................. 247
Towing Tips ............................................... 251
SNOW PLOW ...................................................... 252

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6
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) ......................................... 253 Towing This Vehicle Behind Another
Vehicle .......................................................253 Recreational Towing — Rear-Wheel
Drive Models ..............................................254 Recreational Towing — All Wheel Drive
Models (Single-Speed Transfer Case) ......254 Recreational Towing — All-Wheel Drive
Models (Two-Speed Transfer Case) ..........254
DRIVING TIPS ..................................................... 257
On-Road Driving Tips .................................257
Off-Road Driving Tips .................................258
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ....................... 261
ASSIST AND SOS MIRROR — IF EQUIPPED.... 261General Information ..................................265
BULB REPLACEMENT ....................................... 266
Replacement Bulbs .................................266
Bulb Replacement ....................................268
FUSES .................................................................. 269
General Information ..................................270Underhood Fuses.......................................270 JACKING AND TIRE CHANGING .......................275
Run Flat Tires ............................................. 276
Jack Location ............................................. 276
Spare Tire Stowage ................................... 277
Spare Tire Removal ................................... 277
Preparations For Jacking .......................... 279Jacking Instructions .................................. 279Road Tire Installation ................................ 283
JUMP STARTING ................................................ 283
Preparations For Jump Start ..................... 284Jump Starting Procedure .......................... 285
REFUELING IN EMERGENCY –
IF EQUIPPED ...................................................... 286
IF YOUR ENGINE OVERHEATS .........................287
MANUAL PARK RELEASE .................................. 287
FREEING A STUCK VEHICLE .............................289
TOWING A DISABLED VEHICLE .......................290 Rear Wheel Drive Models.......................... 292All Wheel Drive Models.............................. 292
TOWING A DISABLED SRT VEHICLE ................293
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................293
EVENT DATA RECORDER (EDR) .......................293
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — NON-SRT .............. 294
Maintenance Plan — Non-SRT .................. 294Heavy Duty Use Of The Vehicle................. 298
SCHEDULED SERVICING – SRT ....................... 298
Maintenance Plan — SRT .......................... 300
ENGINE COMPARTMENT .................................. 304
3.6L Engine ................................................ 304
5.7L Engine ................................................ 305
6.4L Engine ................................................ 306
Checking Oil Level ..................................... 307
Adding Washer Fluid ................................ 307
Maintenance-Free Battery ....................... 307Pressure Washing...................................... 308
DEALER SERVICE .............................................. 308
Engine Oil .................................................. 308
Engine Oil Filter ......................................... 311Engine Air Cleaner Filter............................ 311Air Conditioner Maintenance .................... 313Accessory Drive Belt Inspection ............... 315Body Lubrication ....................................... 316
Windshield Wiper Blades ......................... 316
Exhaust System ........................................ 320
Cooling System .......................................... 321
Brake System ............................................ 325Automatic Transmission............................ 326Front/Rear Axle Fluid ............................... 327Transfer Case ............................................ 327

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112GETTING TO KNOW YOUR INSTRUMENT PANEL
If the light continues to flash when the vehicle is
running, immediate service is required and you
may experience reduced performance, an
elevated/rough idle, or engine stall and your
vehicle may require towing. The light will come
on when the ignition is placed in the ON/RUN or
ACC/ON/RUN position and remain on briefly as
a bulb check. If the light does not come on
during starting, have the system checked by an
authorized dealer.
Engine Coolant Temperature Warning
Light
This warning light warns of an
overheated engine condition. If the
engine coolant temperature is too
high, this indicator will illuminate and
a single chime will sound. If the temperature
reaches the upper limit, a continuous chime will
sound for four minutes or until the engine is
able to cool, whichever comes first.
If the light turns on while driving, safely pull over
and stop the vehicle. If the Air Conditioning
(A/C) system is on, turn it off. Also, shift the
transmission into NEUTRAL (N) and idle the
vehicle. If the temperature reading does not
return to normal, turn the engine off
immediately and call for service. Refer to “If Your Engine Overheats” in “In Case
Of Emergency” for further information.
Hood Open Warning Light
This warning light will illuminate when
the hood is left open and not fully
closed.
NOTE:
If the vehicle is moving, there will also be a
single chime.
Liftgate Open Warning Light
This warning light will illuminate when
the liftgate is open.
NOTE:
If the vehicle is moving, there will also be a
single chime.
Oil Pressure Warning Light
This warning light will illuminate to
indicate low engine oil pressure. If the
light turns on while driving, stop the
vehicle, shut off the engine as soon as
possible, and contact an authorized dealer. A
chime will sound when this light turns on. Do not operate the vehicle until the cause is
corrected. This light does not indicate how
much oil is in the engine. The engine oil level
must be checked under the hood.
Oil Temperature Warning Light
This warning light will illuminate to
indicate the engine oil temperature is
high. If the light turns on while driving,
stop the vehicle and shut off the
engine as soon as possible. Wait for oil
temperature to return to normal levels.
Trailer Brake Disconnected Warning Light
This warning light will illuminate when
the Trailer Brake has been
disconnected. Refer to “Towing
Requirements — Trailer Brakes” in
“Starting And Operating” for further
information.

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130SAFETY
Traction Control System (TCS)
The Traction Control System (TCS) monitors the
amount of wheel spin of each of the driven
wheels. If wheel spin is detected, the TCS may
apply brake pressure to the spinning wheel(s)
and/or reduce engine power to provide
enhanced acceleration and stability. A feature
of the TCS, Brake Limited Differential (BLD),
functions similar to a limited slip differential
and controls the wheel spin across a driven
axle. If one wheel on a driven axle is spinning
faster than the other, the system will apply the
brake of the spinning wheel. This will allow more
engine power to be applied to the wheel that is
not spinning. BLD may remain enabled even if
TCS and ESC are in reduced modes.
Rain Brake Support (RBS)
Rain Brake Support (RBS) may improve braking
performance in wet conditions. It will
periodically apply a small amount of brake
pressure to remove any water buildup on the
front brake rotors. It functions when the
windshield wipers are in LO or HI speed. When Rain Brake Support is active, there is no
notification to the driver and no driver
interaction is required.
Ready Alert Braking (RAB)
Ready Alert Braking (RAB) may reduce the time
required to reach full braking during emergency
braking situations. It anticipates when an
emergency braking situation may occur by
monitoring how fast the throttle is released by
the driver. The EBC will prepare the brake
system for a panic stop.
Trailer Sway Control (TSC)
Trailer Sway Control (TSC) uses sensors in the
vehicle to recognize an excessively swaying
trailer and will take the appropriate actions to
attempt to stop the sway. TSC will become
active automatically once an excessively
swaying trailer is recognized. Note that TSC
cannot stop all trailers from swaying. Always
use caution when towing a trailer and follow the
trailer tongue weight recommendations.
Refer to “Trailer Towing” in “Starting And
Operating” for more information. When TSC is
functioning, the “ESC Activation/Malfunction
Indicator Light” will flash, the engine power may
be reduced and you may feel the brakes being
applied to individual wheels to attempt to stop
the trailer from swaying. TSC is disabled when
the ESC system is in the “Partial Off” mode.
WARNING!
If TSC activates while driving, slow the vehicle
down, stop at the nearest safe location, and
adjust the trailer load to eliminate trailer
sway.

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196STARTING AND OPERATING
NOTE:
If the gear selector cannot be moved to the
PARK, REVERSE, or NEUTRAL position (when
pushed forward) it is probably in the MANUAL
(AutoStick, +/-) position (beside the DRIVE posi -
tion). In MANUAL (AutoStick) mode, the trans -
mission gear is displayed in the instrument
cluster (as 1, 2, 3, etc.). Move the gear selector
to the right (into the DRIVE position) for access
to PARK, REVERSE, and NEUTRAL.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has
come to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running.
Apply the parking brake and shift the
transmission into PARK (P) if you must exit the
vehicle. DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest
upshifts and downshifts, and the best fuel
economy. The transmission automatically
upshifts through all forward gears. The DRIVE position provides optimum driving
characteristics under all normal operating
conditions.
When frequent transmission shifting occurs
(such as when operating the vehicle under
heavy loading conditions, in hilly terrain,
traveling into strong head winds, or while towing
a heavy trailer), use the AutoStick shift control
(refer to AutoStick in this section for further
information) to select a lower gear. Under these
conditions, using a lower gear will improve
performance and extend transmission life by
reducing excessive shifting and heat buildup.
During cold temperatures, transmission
operation may be modified depending on
engine and transmission temperature as well
as vehicle speed. This feature improves warm
up time of the engine and transmission to
achieve maximum efficiency. Engagement of
the torque converter clutch is inhibited until the
transmission fluid is warm. Normal operation
will resume once the transmission temperature
has risen to a suitable level.WARNING!
Do not coast in NEUTRAL and never turn off
the ignition to coast down a hill. These are
unsafe practices that limit your response to
changing traffic or road conditions. You might
lose control of the vehicle and have a
collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in
NEUTRAL can cause severe transmission
damage.
Refer to “Recreational Towing” in “Starting
And Operating” and “Towing A Disabled
Vehicle” in “In Case Of Emergency” for further
information.

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290IN CASE OF EMERGENCY
(Continued)
TOWING A DISABLED VEHICLE
This section describes procedures for towing a
disabled vehicle using a commercial towing
service. If the transmission and drivetrain are
operable, disabled vehicles may also be towed
as described under “Recreational Towing” in
“Starting And Operating”.
CAUTION!
Racing the engine or spinning the wheels
may lead to transmission overheating and
failure. Allow the engine to idle with the
transmission in NEUTRAL for at least one
minute after every five rocking-motion
cycles. This will minimize overheating and
reduce the risk of transmission failure
during prolonged efforts to free a stuck
vehicle.When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drivetrain damage may result.
Revving the engine or spinning the wheels
too fast may lead to transmission over -
heating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph
(48 km/h) while in gear (no transmission
shifting occurring).
CAUTION! (Continued)

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IN CASE OF EMERGENCY291
Towing ConditionWheels OFF The
Ground Rear-Wheel Drive
Models All-Wheel Drive
Models With
Single-Speed
Transfer Case All-Wheel Drive Models With Two-Speed
Transfer Case
Flat Tow NONEIf Transmission Is
Operable:
Transmission in
NEUTRAL
30 mph (48 km/h)
max speed
30 miles (48 km)
max
distance NOT ALLOWED
See Instructions in “Recreational Towing” in
“Starting And Operating”
Transmission in PARK
Transfer case in NEUTRAL (N)
Tow in forward direction
Wheel Lift Or Dolly Tow FrontIf Transmission Is
Operable:
Transmission in
NEUTRAL
30 mph (48 km/h)
max speed
30 miles (48 km)
max
distance NOT ALLOWED
NOT ALLOWED
Rear OKNOT ALLOWED NOT ALLOWED
Flatbed ALLBEST METHOD OKBEST METHOD
6

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292IN CASE OF EMERGENCY
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main
structural members of the vehicle, not to
bumpers or associated brackets. State and
local laws regarding vehicles under tow must be
observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.
If the key fob is unavailable, or the vehicle's
battery is discharged, refer to “Manual Park
Release” in this chapter for instructions on
shifting the transmission out of PARK (P) for
towing or loading onto a flatbed truck. NOTE:
SRT Models:
The manufacturer requires towing
your vehicle with all four wheels OFF the ground
using a flatbed.
REAR WHEEL DRIVE MODELS
The manufacturer recommends towing your
vehicle with all four wheels OFF the ground
using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be
towed (with rear wheels on the ground) under
the following conditions:
The transmission must be in NEUTRAL (N).
Refer to “Manual Park Release” in this
section for instructions on shifting the trans -
mission to NEUTRAL (N) when the engine is
off.
The towing speed must not exceed 30 mph
(48 km/h).
The towing distance must not exceed
30 miles (48 km). If the transmission is not operable, or the
vehicle must be towed faster than 30 mph
(48 km/h) or farther than 30 miles (48 km), tow
with the rear wheels
OFF the ground.
Acceptable methods are to tow the vehicle on a
flatbed, or with the front wheels raised and the
rear wheels on a towing dolly, or (when using a
suitable steering wheel stabilizer to hold the
front wheels in the straight position) with the
rear wheels raised and the front wheels ON the
ground.
ALL WHEEL DRIVE MODELS
The manufacturer recommends towing with all
wheels OFF the ground. Acceptable methods
are to tow the vehicle on a flatbed or with one
end of the vehicle raised and the opposite end
on a towing dolly.
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flat bed
truck, do not attach to front or rear suspen -
sion components. Damage to your vehicle
may result from improper towing.
CAUTION!
Towing faster than 30 mph (48 km/h) or
farther than 30 miles (48 km) with rear
wheels on the ground can cause severe
transmission damage. Damage from
improper towing is not covered under the
New Vehicle Limited Warranty.

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