2020 DODGE CHARGER service

356MULTIMEDIA
Drag & Drop Menu Bar
The Uconnect features and services in the main
menu bar are easily changed for your
convenience. Simply follow these steps:

Uconnect 4 Main Menu

1. Press the Apps button to open the App screen.

2. Press and hold, then drag the selected App to replace an existing shortcut in the main
menu bar.
The new app shortcut, that was dragged down
onto the main menu bar, will now be an active
App/shortcut.
NOTE:
This feature is only available if the vehicle is in
PARK.
RADIO MODE
Radio Controls
The radio is equipped with the following modes:
AM
FM
SiriusXM® Satellite Radio – If Equipped
Press the Radio button on the touchscreen,
bottom left corner, to enter the Radio Mode. The
different tuner modes, AM, FM, and SXM, can
then be selected by pressing the corresponding
buttons in the Radio mode.
Volume/Power Control
Push the Volume/Power control knob to turn off
the screen and mute the radio. Push the
Volume/Power control knob a second time to
turn the screen back on and unmute the radio.
The electronic volume control turns
continuously (360 degrees) in either direction,
without stopping. Turning the Volume/Power
control knob clockwise increases the volume,
and counterclockwise decreases it. Tune/Scroll Control

When the audio system is turned on, the sound
will be set at the same volume level as last played.

Turn the rotary Tune/Scroll control knob
clockwise to increase or counterclockwise to
decrease the radio station frequency. Push the
Enter/Browse button to choose a selection.
Screen Close
The X button on the touchscreen at the top right,
provides a means to close the Direct Tune
Screen. The Direct Tune Screen also auto
closes if no activity occurs within a few seconds.
Seek And Direct Tune Functions
The Seek Up and Down functions are activated
by pressing the double arrow buttons on the
touchscreen to the right and left of the radio
station display or by pressing the left Steering
Wheel Audio Control up or down.
Seek Up

Press and release the Seek Up button on the
touchscreen to tune the radio to the next
listenable station or channel. During a Seek Up
function, if the radio reaches the starting station
after passing through the entire band two times,
the radio will stop at the station where it began.

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358MULTIMEDIA
Preset Selection From List
A Preset can be selected by pressing any of the
listed Presets or by pushing the ENTER/
BROWSE button on the TUNE/SCROLL knob to
select the currently highlighted Preset.
When selected, the radio tunes to the station
stored in the Preset and returns to the main
radio screen.
Deleting Presets
A Preset can be deleted in the Presets Browse
screen by pressing the Trash Can icon for the
corresponding Preset.
Return To Main Radio Screen
You can return to the Main Radio Screen, by
pressing the X button on the touchscreen when
in the Browse Presets screen.
SiriusXM® Satellite Radio Mode —
If Equipped
SiriusXM® Satellite Radio uses direct
satellite-to-receiver broadcasting technology to
provide clear, coast-to-coast radio content.
SiriusXM® is a subscription based service. SiriusXM® All Access Package

All satellite radio-equipped vehicles come with a
one-year trial to the SiriusXM® All Access
package, providing over 160 channels of the best
programming for all the places life takes you.

In your vehicle — You’ll get every channel
available on your radio, including all the
premium programming like Howard Stern,
every NFL® game, every MLB® game, every
NASCAR® race, Oprah Radio, and more.
On the go — With a SiriusXM® Internet Radio
subscription included with the All Access trial,
you’ll get SiriusXM® on your computer,
smartphone, or tablet. Including:
A huge On Demand catalog
Xtra Channels featuring SiriusXM®
Latino – a collection of Spanish-language
channels
MySXM – allowing you to personalize
your favorite music channels
Go to siriusxm.com/getallaccess for more
information
SiriusXM® services require subscriptions, sold
separately after the 12-month trial included
with the new vehicle purchase. If you decide to continue your service at the end of your trial
subscription, the plan you choose will
automatically renew and bill at then-current
rates until you call SiriusXM® at 866-635-2349
to cancel. See SiriusXM® Customer Agreement
for complete terms at www.siriusxm.com. All
fees and programming subject to change. Our
satellite service is available only to those at
least 18 and older in the 48 contiguous USA
and D.C. Our SiriusXM® satellite service is also
available in PR (with coverage limitations). Our
Internet radio service is available throughout
our satellite service area and in AK. © 202
1
SiriusXM® Radio Inc. Sirius, XM and all related
marks and logos are trademarks of SiriusXM®
Radio Inc. Service available in Canada; see
www.siriusxm.ca.
This functionality is only available for radios
equipped with a Satellite receiver. In order to
receive satellite radio, the vehicle needs to be
outside with a clear view to the sky.
If the screen shows Acquiring Signal, you might
have to change the vehicle’s position in order to
receive a signal. In most cases, the satellite
radio does not receive a signa l in underground
parking garages or tunnels.

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MULTIMEDIA359
No Subscription
Radios equipped with a Satellite receiver,
require a subscription to the SiriusXM® Service.
When the Radio does not have the necessary
subscription, the Radio is able to receive the
Pre-View channel only.
Acquiring SiriusXM® Subscription
To activate the SiriusXM® Satellite Radio
subscription, US residents call:
1-800-643-2112
Canadian residents call:
1-877-438-9677
NOTE:
You will need to provide the SiriusXM® ID (RID)
located at the bottom of the Channel 0 screen.
The Satellite Mode is activated by a press of the
SXM button on the touchscreen.
When in Satellite mode:
The SXM button on the touchscreen is high -
lighted.
The SiriusXM® Presets are displayed at the
top of the screen.
The Genre is displayed below the Presets
Bar.
The SiriusXM® Channel Number is displayed
in the center.
The Program Information is displayed at the
bottom of the Channel Number.
The SiriusXM® function buttons are
displayed below the Program Information.
Tuning is done by operating the Tune Knob or by
Direct Tune, similar to other Radio Bands, see
Presets, browse, Tune Knob, and Direct Tune.
In addition to the tuning Operation functions
common to all Radio modes, the replay, Traffic/
Weather Jump, and fav button functions are
available in SiriusXM® Mode.
Replay
The replay function provides a means to store
and replay up to 22 minutes of music audio and
48 minutes of talk radio. Once the channel is
switched, content in replay memory is lost.
Press the Replay button on the touchscreen.
The play/pause, rewind/forward and live
buttons will display at the top of the screen,
along with the replay time. You can exit by pressing the Replay button on
the touchscreen, any time during the Replay
mode.
Play/Pause
Press the Pause/Play button on the
touchscreen to pause the playing of live or
rewound content at any time. Play can be
resumed again by pressing of the Pause/Play
button on the touchscreen.
Rewind
Press the RW button on the touchscreen to
rewind the content in steps of five seconds.
Pressing the RW button on the touchscreen for
more than two seconds rewinds the content.
The Radio begins playing the content at the
point at which the press is released.
Forward
Each press of the FW button on the touchscreen
forwards the content in steps of five seconds.
Forwarding of the content can only be done
when the content is previously rewound, and
therefore, can not be done for live content. A
continuous press of the FW button on the
touchscreen also forwards the content. The
Radio begins playing the content at the point at
which the press is released.
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378MULTIMEDIA
NOTE:
If the Favorites list is full, you will be asked to
remove an existing favorite.
To Remove A Favorite

1. To remove a Favorite, select “Favorites”
from the Phone main screen.

2. Next select the down arrow icon next to the contact you want to remove from your
favorites. This will bring up the options for
that favorite contact.
3. Press “Remove from Favs”.
Phone Call Features
The following features can be accessed through
the Uconnect Phone if the feature(s) are
available and supported by Bluetooth® on your
mobile service plan. For example, if your mobile
service plan provides three-way calling, this
feature can be accessed through the Uconnect
Phone. Check with your mobile service provider
for the features that you have. Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a
phone call with Uconnect Phone.
Redial
Dial by pressing in the number
Voice Commands (Dial by Saying a Name,
Call by Saying a Phonebook Name, Redial or
Call Back)
Favorites
Mobile Phonebook
Recent Call Log
SMS Message Viewer
Dial By Saying A Number

1. Push the VR button on your steering wheel to begin.

2. After the “Listening” prompt and the following beep, say “Dial 151-123-4444.”
3. The Uconnect Phone will dial the number 151-123-4444. Call By Saying A Phonebook Name

1. Push the VR button on your steering wheel
to begin.

2. After the “Listening” prompt and the following beep, say “Call John Doe Mobile.”
3. The Uconnect Phone will dial the number associated with John Doe, or if there are
multiple numbers it will ask which number
you want to call for John Doe.
Call Controls
The touchscreen allows you to control the
following call features: Answer
End
Ignore
Hold/unhold
Mute/unmute
Transfer the call to/from the phone
Swap two active calls
Join two active calls together

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390MULTIMEDIA
NOTE:
Requires compatible iPhone®. See dealer for
phone compatibility. Data plan rates apply.
Vehicle user interface is a product of Apple®.
Apple CarPlay® is a trademark of Apple® Inc.
iPhone® is a trademark of Apple® Inc., regis -
tered in the US and other countries. Apple®
terms of use and privacy statements apply.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de
brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment. ADDITIONAL
INFORMATION
© 202 1 FCA US LLC. All rights reserved.
Mopar and Uconnect are registered
trademarks and Mopar Owner Connect is a
trademark of FCA US LLC. Android™ is a
trademark of Google Inc. SiriusXM® and all
related marks and logos are trademarks of
SiriusXM® Radio Inc.
Uconnect System Support:US residents visit www.DriveUconnect.com or
call: 1-877-855-8400 (24 hours a day 7 days
a week)
Canadian residents visit www.DriveUcon -
nect.ca or call: 1-800-465-2001 (English) or
1-800-387-9983 (French)
SiriusXM Guardian™ services support:
US residents visitwww.driveuconnect.com/
sirius-xm-guardian or call: 1-844-796-4827
Canadian residents visitwww.siriusxm.ca/
guardian-v1/ or call: 1-877-324-9091

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391
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
If you are having warranty work done, be sure to
have the right papers with you. Take your
warranty folder. All work to be performed may
not be covered by the warranty. Discuss
additional charges with the service manager.
Keep a maintenance log of your vehicle's
service history. This can often provide a clue to
the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the
items in order of priority. At many authorized dealers, you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is
advisable to make these arrangements when
you call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers
are vitally interested in your satisfaction. We
want you to be happy with our products and
services.
Warranty service must be done by an
authorized dealer. We strongly recommend that
you take the vehicle to an authorized dealer.
They know your vehicle the best, and are most
concerned that you get prompt and high quality
service. The manufacturer's authorized dealers
have the facilities, factory-trained technicians,
special tools, and the latest information to
ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an
authorized dealer service manager first. Most
matters can be resolved with this process.
If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance.
If an authorized dealer is unable to resolve
the concern, you may contact the manufac
-
turer's customer center.
Any communication to the manufacturer's
customer center should include the following
information:
Owner's name and address
Owner's telephone number (home, mobile,
and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
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392CUSTOMER ASSISTANCE
FCA US LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English /
(800) 387-9983 French
IN MEXICO CONTACT
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
PUERTO RICO AND US
V
IRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 423-6343
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing
difficulties, the manufacturer has installed
special TDD (Telecommunication Devices for
the Deaf) equipment at its customer center. Any
hearing or speech impaired customer, who has
access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate
with the manufacturer by dialing
1-800-380-CHRY. Canadian residents with hearing difficulties that
require assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice
callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT

You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after the manufacturer's New
Vehicle Limited Warranty expires. The Mopar
Vehicle Protection plans are the ONLY vehicle
extended protection plans authorized, endorsed
and backed by FCA US LLC to provide additional
protection beyond your vehicle’s warranty. If you
purchased a Mopar Vehicle Protection Plan, you
will receive Plan Provisions and an Owner
Identification Card in the mail within three weeks
of the vehicle delivery date. If you have any
questions about the service contract, call the
manufacturer's Service Contract National
Customer Hotline at 1-800-521-9922 (Canadian
residents, call (800) 465-2001 English /
(800) 387-9983 French).

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CUSTOMER ASSISTANCE393
The manufacturer will not stand behind any
service contract that is not the manufacturer's
service contract. It is not responsible for any
service contract other than the manufacturer's
service contract. If you purchased a service
contract that is not a manufacturer's service
contract, and you require service after the
manufacturer's New Vehicle Limited Warranty
expires, please refer to the contract documents,
and contact the person listed in those
documents.
We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with
the ownership experience. You will be pleased
with their sincere efforts to resolve any warranty
issues or related concerns.
WARRANTY INFORMATION
See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable
to this vehicle and market. Refer to
www.mopar.com/om for further information.
MOPAR PARTS
Mopar original equipment parts & accessories
and factory filled fluids are available from an
authorized dealer. They are recommended for
your vehicle to keep it operating at its best and
maintain its original condition.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit,
chemicals known to the State of California to
cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain, or emit, chemicals
known to the State of California to cause
cancer and birth defects, or other
reproductive harm.
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