2020 DODGE CHALLENGER service

176STARTING AND OPERATING
NOTE:
If the “ACC/FCW Unavailable Wipe Front Radar
Sensor” warning is active Normal (Fixed Speed)
Cruise Control is still available. For additional
information refer to “Normal (Fixed Speed)
Cruise Control Mode” in this section.
If weather conditions are not a factor, the driver
should examine the sensor. It may require
cleaning or removal of an obstruction. The
sensor is located in the center of the vehicle
behind the lower grille.
To keep the ACC System operating properly, it is
important to note the following maintenance
items:
Always keep the sensor clean. Carefully wipe
the sensor lens with a soft cloth. Be cautious
not to damage the sensor lens.
Do not remove any screws from the sensor.
Doing so could cause an ACC system
malfunction or failure and require a sensor
realignment.
If the sensor or front end of the vehicle is
damaged due to a collision, see an autho -
rized dealer for service.
Do not attach or install any accessories near
the sensor, including transparent material or
aftermarket grilles. Doing so could cause an
ACC system failure or malfunction.
When the condition that deactivated the system
is no longer present, the system will return to
the “Adaptive Cruise Control Off” state and will
resume function by simply reactivating it.
NOTE:
If the “ACC/FCW Unavailable Wipe Front
Radar Sensor” message occurs frequently
(e.g. more than once on every trip) without
any snow, rain, mud, or other obstruction,
have the radar sensor realigned at an autho -
rized dealer.
Installing a snow plow, front-end protector,
an aftermarket grille or modifying the grille is
not recommended. Doing so may block the
sensor and inhibit ACC/FCW operation.
Service ACC/FCW Warning
If the system turns off, and the instrument
cluster displays “ACC/FCW Unavailable Service
Required” or “Cruise/FCW Unavailable Service
Required”, there may be an internal system
fault or a temporary malfunction that limits ACC
functionality. Although the vehicle is still
drivable under normal conditions, ACC will be
temporarily unavailable. If this occurs, try
activating ACC again later, following an ignition
cycle. If the problem persists, see an authorized
dealer.
PRECAUTIONS WHILE DRIVING WITH
ACC
In certain driving situations, ACC may have
detection issues. In these cases, ACC may
brake late or unexpectedly. The driver needs to
stay alert and may need to intervene.
Towing A Trailer
Towing a trailer is not advised when using ACC.

20_LA_OM_EN_USC_t.book Page 176

STARTING AND OPERATING185
ENABLING AND DISABLING PARKSENSE
ParkSense can be enabled and disabled with
the ParkSense switch, located on the switch
panel below the Uconnect display.
When the ParkSense switch is pushed
to disable the system, the instrument
cluster will display the “ParkSense
Off” message for approximately five
seconds. When the gear selector is moved to
REVERSE and the system is disabled, the
instrument cluster display will display the
“ParkSense Off” message for as long as the
vehicle is in REVERSE.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
The ParkSense switch LED will be on when
ParkSense is disabled or defective. The
ParkSense switch LED will be off when the
system is enabled. If the ParkSense switch is
pushed and the system is disabled or requires
service, the ParkSense switch LED will blink
momentarily and then the LED will be on.
SERVICE THE PARKSENSE REAR PARK
A
SSIST SYSTEM
During vehicle start up, when the ParkSense
Rear Park Assist System has detected a faulted
condition, the instrument cluster will actuate a
single chime, once per ignition cycle and it will
display the “PARKSENSE UNAVAILABLE WIPE
REAR SENSORS” or “PARKSENSE
UNAVAILABLE SERVICE REQUIRED” message
for five seconds. Refer to “Instrument Cluster
Display” in “Getting To Know Your Instrument
Panel” for further information.
When the gear selector is moved to REVERSE
and the system has detected a faulted
condition, the instrument cluster display will
display the “PARKSENSE UNAVAILABLE WIPE
REAR SENSORS” or “PARKSENSE
UNAVAILABLE SERVICE REQUIRED” message
for as long as the vehicle is in REVERSE. Under
this condition, ParkSense will not operate.
If “PARKSENSE UNAVAILABLE WIPE REAR
SENSORS” appears in the instrument cluster
display, make sure the outer surface and the
inside of the rear fascia/bumper is clean and
clear of snow, ice, mud, dirt or other
obstruction, and then cycle the ignition. If the message continues to appear see an
authorized dealer.
If “PARKSENSE UNAVAILABLE SERVICE
REQUIRED” appears in the instrument cluster
display, see an authorized dealer.
CLEANING THE PARKSENSE SYSTEM
Clean the Rear Park Assist sensors with water,
car wash soap and a soft cloth. Do not use
rough or hard cloths. In washing stations, clean
sensors quickly keeping the vapor jet/high
pressure washing nozzles at least 4 inches
(10 cm) from the sensors. Do not scratch or
poke the sensors. Otherwise, you could damage
the sensors.
PARKSENSE SYSTEM USAGE
P
RECAUTIONS
NOTE:
Ensure that the rear bumper is free of snow,
ice, mud, dirt and debris to keep the
ParkSense system operating properly.
Jackhammers, large trucks, and other vibra -
tions could affect the performance of
ParkSense or render the system temporarily
unavailable.
5

20_LA_OM_EN_USC_t.book Page 185

186STARTING AND OPERATING
(Continued)
When you turn ParkSense off in DRIVE, the
instrument cluster will display "PARKSENSE
OFF" for five seconds. Furthermore, once you
turn ParkSense off, it remains off until you
turn it on again, even if you cycle the ignition.
When you move the gear selector to the
REVERSE position and ParkSense is turned
off, the instrument cluster display will show
the “PARKSENSE OFF” message for as long
as the vehicle is in REVERSE.
ParkSense will reduce the volume of the
radio when it is sounding an audio tone.
Clean the ParkSense sensors regularly,
taking care not to scratch or damage them.
The sensors must not be covered with ice,
snow, slush, mud, dirt or debris. Failure to do
so can result in the system not working prop-
erly. The ParkSense system might not detect
an obstacle behind the fascia/bumper, or it
could provide a false indication that an
obstacle is behind the fascia/bumper.
Ensure the ParkSense system is off if objects
such as bicycle carriers, trailer hitches, etc.,
are placed within 12 inches (30 cm) from the
rear fascia/bumper. Failure to do so can
result in the system misinterpreting a close
object as a sensor problem, causing the “PARKSENSE UNAVAILABLE SERVICE
REQUIRED” message to be shown in the
instrument cluster display.
PARKVIEW REAR BACK UP CAMERA
Your vehicle is equipped with the ParkView Rear
Back Up Camera that allows you to see an
on-screen image of the rear surroundings of
your vehicle whenever the gear selector is put
into REVERSE. The ParkView camera is located
on the rear of the vehicle above the rear license
plate. The image will be displayed in the
touchscreen display along with a caution note
to “check entire surroundings” across the top of
the screen. After five seconds, this note will
disappear.
NOTE:
The ParkView Rear Back Up Camera has
programmable modes of operation that may be
selected through the Uconnect System. Refer to
“Uconnect Settings” in “Multimedia” for further
information.
WARNING!
Drivers must be careful when backing up
even when using the Rear Park Assist system.
Always check carefully behind your vehicle,
and be sure to check for pedestrians,
animals, other vehicles, obstructions, or blind
spots before backing up. You are responsible
for the safety of your surroundings and must
continue to pay attention while backing up.
Failure to do so can result in serious injury or
death.
CAUTION!
ParkSense is only a parking aid and it is
unable to recognize every obstacle,
including small obstacles. Parking curbs
might be temporarily detected or not
detected at all. Obstacles located above or
below the sensors will not be detected
when they are in close proximity.
The vehicle must be driven slowly when
using ParkSense in order to be able to stop
in time when an obstacle is detected. It is
recommended that the driver looks over
his/her shoulder when using ParkSense.
CAUTION!
(Continued)

20_LA_OM_EN_USC_t.book Page 186

STARTING AND OPERATING189
A loose, improperly installed, or damaged fuel
filler cap may also turn on the MIL.
VEHICLE LOADING
The load carrying capacity of your vehicle is
shown on the “Vehicle Certification Label”. This
information should be used for passenger and
luggage loading as indicated.
Do not exceed the specified Gross Vehicle
Weight Rating (GVWR) or the Gross Axle Weight
Rating (GAWR).
VEHICLE CERTIFICATION LABEL
Your vehicle has a Vehicle Certification Label
affixed to the drivers side B-pillar or the rear of
the driver’s door.
The label contains the following information:
Name of manufacturer
Month and year of manufacture
Gross Vehicle Weight Rating (GVWR)
Gross Axle Weight Rating (GAWR) front
Gross Axle Weight Rating (GAWR) rear
Vehicle Identification Number (VIN)
Type of vehicle
Month, Day, and Hour of manufacture (MDH) The bar code allows a computer scanner to read
the VIN.
GROSS VEHICLE WEIGHT RATING
(GVWR)
The GVWR is the total allowable weight of your
vehicle. This includes driver, passengers, and
cargo. The total load must be limited so that you
do not exceed the GVWR.
GROSS AXLE WEIGHT RATING (GAWR)
The GAWR is the maximum capacity of the front
and rear axles. Distribute the load over the front
and rear axles evenly. Make sure that you do
not exceed either front or rear GAWR.
OVERLOADING
The load carrying components (axle, springs,
tires, wheels, etc.) of your vehicle will provide
satisfactory service as long as you do not
exceed the GVWR and the front and rear GAWR.
The best way to figure out the total weight of
your vehicle is to weigh it when it is fully loaded
and ready for operation. Weigh it on a
commercial scale to ensure that it is not over
the GVWR.
Figure out the weight on the front and rear of
the vehicle separately. It is important that you
distribute the load evenly over the front and rear
axles.
Overloading can cause potential safety hazards
and shorten useful service life. Heavier axles or
suspension components do not necessarily
increase the vehicle's GVWR.
WARNING!
Because the front wheels steer the vehicle, it
is important that you do not exceed the
maximum front or rear GAWR. A dangerous
driving condition can result if either rating is
exceeded. You could lose control of the
vehicle and have a collision.
5

20_LA_OM_EN_USC_t.book Page 189

199
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers switch is located
on the instrument panel, below the radio.
Hazard Warning Flashers Switch

Push the switch to turn on the Hazard Warning
Flashers. When the switch is activated, all
directional turn signals will flash on and off to
warn oncoming traffic of an emergency. Push
the switch a second time to turn off the Hazard
Warning Flashers. This is an emergency warning system and it
should not be used when the vehicle is in
motion. Use it when your vehicle is disabled and
it is creating a safety hazard for other motorists.
When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:
With extended use, the Hazard Warning
Flashers may wear down your battery.
ASSIST AND SOS MIRROR — IF EQUIPPED

Assist And SOS Mirror
If equipped, the rearview mirror contains an
ASSIST and a SOS button.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
The SOS and ASSIST buttons will only func
-
tion if you are connected to an operable LTE
(voice/data) or 4G (data) network. Other
Uconnect services will only be operable if
your SiriusXM Guardian™ service is active
and you are connected to an operable LTE
(voice/data) or 4G (data) network.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the Uconnect and SiriusXM
Guardian™ features and applications in this
vehicle. Only use Uconnect features and
SiriusXM Guardian™ services when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
6

20_LA_OM_EN_USC_t.book Page 199

200IN CASE OF EMERGENCY
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you will be connected to a representative for
assistance. Roadside Assistance will know
what vehicle you’re driving and its location.
Additional fees may apply for roadside Assis -
tance.
SiriusXM Guardian™ Customer Care –
In-vehicle support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
SOS Call

1. Push the SOS Call button on the Rearview Mirror.
NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS
Call system initiates a call to a SOS operator. To
cancel the SOS Call connection, push the SOS
call button on the Rearview Mirror or press the
cancellation button on the Device Screen.
Termination of the SOS Call will turn off the
green LED light on the Rearview Mirror.
2. The LED light located between the ASSIST
and SOS buttons on the Rearview Mirror will
turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call
system may transmit the following
important vehicle information to a SOS
operator:
Indication that the occupant placed a
SOS Call.
The vehicle brand.
The last known GPS coordinates of the
vehicle. 4. You should be able to speak with the SOS
operator through the vehicle audio system
to determine if additional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the Uconnect and SiriusXM
Guardian™ features and applications in this
vehicle. Only use Uconnect features and
SiriusXM Guardian™ services when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.

20_LA_OM_EN_USC_t.book Page 200

IN CASE OF EMERGENCY201
(Continued)
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open a
voice connection with the vehicle to deter -
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occurring
in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the
SOS operator until the SOS operator termi -
nates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous
road conditions or location), do not wait for
voice contact from an Emergency Services
Agent. All occupants should exit the vehicle
immediately and move to a safe location.
Never place anything on or near the
vehicle’s operable network and GPS
antennas. You could prevent operable
network and GPS signal reception, which
can prevent your vehicle from placing an
emergency call. An operable network and
GPS signal reception is required for the SOS
Call system to function properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add
aftermarket electrical equipment to the
vehicle’s electrical system. This may
prevent your vehicle from sending a signal
to initiate an emergency call. To avoid inter -
ference that can cause the SOS Call system
to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to
fail when you need it. You could be injured
if the air bag system is not there to help
protect you.
WARNING! (Continued)
6

20_LA_OM_EN_USC_t.book Page 201

202IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in
Mexico may not answer or respond to SOS
system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The Rearview Mirror light located between
the ASSIST and SOS buttons will continuously
illuminate red.
The Device Screen will display the following
message “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state
“Vehicle device requires service. Please
contact an authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop the SOS Call system operation.
These include, but are not limited to, the
following factors:
The ignition is in the OFF position.
The vehicle’s electrical systems are not
intact.
The SOS Call system software and/or hard
-
ware are damaged during a crash.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are
unavailable or obstructed.
Equipment malfunction at the SOS operator
facility.
Operator error by the SOS operator.
LTE (voice/data) or 4G (data) network
congestion.
Weather.
Buildings, structures, geographic terrain, or
tunnels.
WARNING!
Ignoring the Rearview Mirror light could
mean you will not have SOS Call services. If
the Rearview Mirror light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module
turns on the air bag Warning Light on the
instrument panel if a malfunction in any
part of the system is detected. If the Air Bag
Warning Light is illuminated, have an
authorized dealer service the Occupant
Restraint Control system immediately.

20_LA_OM_EN_USC_t.book Page 202