2020 CITROEN RELAY tow

68
Driving
When the battery is in standby mode,
access to the vehicle is only possible by
unlocking the mechanical lock on the driver's
side door.
After a battery standby, the information (time, date, radio stations, etc.) is
memorised.
To remove the battery from standby mode:
► Turn the key to the MAR - ON position.
► Start the vehicle normally ( AV V position).
Parking brake
Application
► Apply the parking brake to immobilise the
vehicle.
► Check that the parking brake is correctly
applied before leaving the vehicle.
Apply the parking brake only when the
vehicle is stationary.
When parking on a slope, turn your
wheels towards the kerb and pull the
parking brake lever up.
There is no advantage in engaging a gear
after parking the vehicle, particularly if the
vehicle is loaded.
In the event of a failure of the
hydraulic braking system
While driving , to avoid any accidental
movement of the vehicle, use the parking
brake while depressing the brake pedal.
In this exceptional circumstance, it is
advisable to pull the parking brake up gently
so as not to block the rear wheels - risk of
skidding!
Release

► Pull the lever up gently and press the button
to release the parking brake.
When the vehicle is being driven, this
warning lamp coming on indicates that
the parking brake is still applied or has not been
fully released.
Manual gearbox
To change gear easily, always fully depress the
clutch pedal.
To prevent the mat from becoming caught under
the pedal:
– ensure that the mat is positioned correctly,
– never fit one mat on top of another.
Avoid leaving your hand on the gear knob as
the force exerted, even if slight, may wear the
internal components of the gearbox over time.
Engaging reverse gear

► Lift the ring under the knob to engage reverse
gear.
Never engage it until the vehicle has
come to a complete stop.
The movement must be done slowly to reduce
the noise when engaging reverse gear.
If fitted to the vehicle, the parking
sensors are activated when reverse gear
is engaged; an audible signal sounds.
For more information on the Parking
sensors, refer to the corresponding section.
Gear shift indicator
Depending on version or engine, this system
reduces fuel consumption by recommending a
higher gear change.
Gear shift recommendations should not be
considered compulsory. In fact, the road layout,
the traffic density and safety remain the deciding
factors when choosing the best gear. The driver
therefore remains responsible for deciding
whether or not to follow the indications issued by
the system.
The system cannot be deactivated.
Operation
The information appears in the instrument panel screen in the form of the SHIFT
indicator, accompanied by an upward arrow to
signal to the driver that they can change up.
The system adapts its gear shift recommendation according to the driving
conditions (slope, load, etc.) and the driver’s
requirements (power, acceleration, braking,
etc.).
The system never recommends engaging first
gear or reverse, or changing down.
Stop & Start
The Stop & Start function puts the engine temporarily into standby - STOP mode - during
phases when the vehicle is stopped (red lights,

76
Driving
simultaneously in the two dedicated areas of the
instrument panel.
If an additional road sign is detected, such
as a reduced speed limit for wet road sign, it
is displayed in an empty window below the
corresponding sign.
Additional signs are filtered as follows:
– Signs for snow or ice only appear if the
outside temperature is below 3°C.
– Signs for snow, rain or fog are only displayed
if the wipers are activated while the outside
temperature is below 3°C.
– Signs concerning heavy goods vehicles are
not displayed if they concern a vehicle weighing
less than 4 tonnes.
– Signs concerning farm equipment are not
displayed.
Signs such as no overtaking go out after about
40 seconds on the instrument panel.
Activation/Deactivation
This function can be set using the MODE button: in the “Traffic Sign” menu, select
“ON” or “OFF”.
For more information on Vehicle
configuration (MODE) , refer to the
corresponding section.
Operating limits
The system does not take account of reduced
speed limits, especially those imposed in the
following cases:
– Poor weather (rain, snow).
– Atmospheric pollution.
– Towing.
– Driving with a space-saver type spare wheel
or snow chains fitted.
– Driving with a non-standard suspension kit.
– Tyre repaired using the temporary puncture
repair kit.
– Young drivers.
The system may not display the speed limit if it
does not detect a speed limit sign within a preset
period and in the following situations:
– Road signs that are obstructed, non-standard,
damaged or bent.
– Obsolete or incorrect maps.
– Road incline causing the sign to be out of the
camera field of vision (on a slope, for example).
– Change in the vehicle load that causes the
camera to tilt significantly (system operation may
temporarily be suspended to enable camera
self-calibration).
Speed limiter
Refer to the General recommendations on the
use of driving and manoeuvring aids .
System which prevents the vehicle
from exceeding the speed
programmed by the driver. The speed is selected when the vehicle is
stationary with the engine running or while
driving with at least 2
nd gear engaged.
The minimum speed to be programmed is 19
mph (30 km/h).
The vehicle responds to the driver's foot
pressure on the accelerator until resistance is felt
in the pedal, which signifies that the vehicle has
reached the programmed speed.
However, depressing the pedal beyond this point
of resistance to the floor allows you to exceed
the programmed speed. To resume use of the
speed limiter, gradually release the pressure
on the accelerator pedal and return below the
programmed speed.


1. Selection of the speed limiter function
2. Activation / deactivation of the function
3. Programming a speed
The selection status of the function and the
programmed speed are visible in the instrument
panel display screen.
Selecting the function
► Turn ring 1 all the way down. The speed
limiter is selected, but is not yet active.


The display indicates OFF and the last
programmed speed.
Programming a speed
A speed can be programmed without activating
the speed limiter but with the engine running.
To memorise a speed higher than the previous
one:
► Move the control upwards (+).
A short press increases the setting by 1 mph
(km/h).
Pressing and holding increases the setting in
steps of 5 mph (km/h).
To memorise a speed lower than the previous
one:
► Move the control downwards (-).
A short press decreases the setting by 1 mph
(km/h).
Pressing and holding decreases the setting in
steps of 5 mph (km/h).
Activation/Deactivation
► Press button 2 to activate the speed limiter.

78
Driving
The maximum speed is set according to the regulations in force in the country of
sale.
This maximum speed cannot be changed by
the driver.
If you wish to modify this maximum speed,
contact a CITROËN dealer.
Cruise control - particular
recommendations
For the safety of everyone, only use the
cruise control where the driving
conditions allow running at a constant speed
and keeping an adequate safety distance.
Remain vigilant when the cruise control
is activated. If you hold one of the speed
setting modification buttons down, a very
rapid change in the speed of your vehicle may
occur.
When descending a steep hill , the cruise
control system cannot prevent the vehicle
from exceeding the set speed. Brake if
necessary to control the speed of your
vehicle.
On steep climbs or when towing, the set
speed may not be reached or maintained.
Exceeding the programmed speed
setting
The speed setting can be exceeded
temporarily by pressing the accelerator
pedal (the programmed speed flashes).
To return to the speed setting, release
the accelerator pedal (when this speed is
reached again, the display of the speed stops
flashing).
Operating limits
Never use the system in the following
situations:
– In an urban area with the risk of
pedestrians crossing the road.
– In heavy traffic.
– On winding or steep roads.
– On slippery or flooded roads.
– In poor weather conditions.
– Driving on a speed circuit.
– Driving on a rolling road.
– When using snow chains, non-slip covers
or studded tyres.
Cruise control
Refer to the General recommendations on the
use of driving and manoeuvring aids and to
Cruise control - particular recommendations.
System which automatically maintains the
speed of the vehicle at the cruise setting programmed by the driver, without using the
accelerator pedal.
To be programmed or activated, the speed of the
vehicle must be above 19 mph (30 km/h), with at
least 2
nd gear engaged.

1. Selection of the cruise control function
2. Activation/deactivation of the function
3. Programming a speed
This cruise control function is shown by an
indicator lamp located in the rev counter and
messages in the instrument panel display
screen.
Function selected (green)/deactivated
(grey)
Selecting the function
► Turn ring 1 all the way up. The cruise control
function is selected, but is not yet active and no
speed is programmed.
The indicator lamp lights up on the instrument panel.
First activation/
Programming a speed
► Bring the vehicle up to the desired speed by
pressing the accelerator.
► Move the control upwards (+) or downwards
(-) to memorise it. A message appears in the
instrument panel display to confirm activation.
The memorised speed is visible in the instrument
panel display.
The vehicle will maintain this speed setting.
Deactivation (off)
► Press button 2.
or
► Depress the brake or clutch pedal.
A message appears in the instrument panel
display to confirm deactivation.
Reactivation
► Following deactivation of the cruise control,
press button 2. A message appears in the
instrument panel display to confirm reactivation.
Your vehicle will return to the last programmed
speed.
You can also repeat the "first activation"
procedure.
Changing the programmed
speed
There are two methods for memorising a speed
higher than the previous one:

84
Driving
– Auto: for an automatic detection of the trailer
length (3 m, 6 m or 9 m).
In Auto mode, an icon appears in the instrument
panel indicating the length detected by the
system.
It may be necessary to make a 90° turn
to allow the system to detect the length
of the trailer.
When a trailer is detected, vehicle detection
when reversing is deactivated.
Operating conditions
– All vehicles are moving in the same direction
and in adjacent lanes.
– The speed of your vehicle is 6 mph (10 km/h)
minimum.
– When you overtake a vehicle, the speed
difference is less than 16 mph (25 km/h).
– When another vehicle overtakes you, the
speed difference is less than 31 mph (50 km/h).
Active Safety Brake with Collision Risk Alert and
Intelligent emergency
braking assistance
Refer to the General recommendations on the
use of driving and manoeuvring aids .


This system:
– warns the driver that their vehicle is at risk of
collision with the vehicle in front.
– reduces the vehicle's speed to avoid a
collision or limit its severity.
This system is comprised of three functions:
– Collision Risk Alert.
– Intelligent emergency braking assistance.
– Active Safety Brake (automatic emergency
braking).


The vehicle has a camera located at the top of
the windscreen.
This system does not avoid the need for vigilance on the part of the driver.
This system is designed to assist the driver
and improve road safety.
It is the driver's responsibility to continuously
monitor the state of the traffic, observing the
driving regulations.
As soon as the system detects a potential obstacle, it prepares the braking
circuit in case automatic braking is needed.
This may cause a slight noise and a slight
sensation of deceleration.
Deactivation / Activation
By default, the system is automatically activated
at every engine start.
This function can be set using the MODE button; select “ON” or “OFF” in the “Active
Safety Brake” menu.
For more information on Vehicle
configuration (MODE) , please refer to
the corresponding section.
Deactivation of the system is signalled by
the illumination of this warning lamp,
accompanied by the display of a message.
Operating conditions and
limits
The ESC system must not be faulty.
The DSC/ASR systems must not be deactivated.
All passenger seat belts must be fastened.
Driving at a steady speed on roads with few
bends is required.
In the following cases, deactivating the system
via the vehicle's configuration menu is advised:
– towing a trailer,
– carrying long objects on roof bars or roof rack,
– with snow chains fitted,
– before using an automatic car wash, with the
engine running,
– before placing the vehicle on a rolling road in
a workshop,
– towed vehicle, engine running,
– following an impact to the windscreen close to
the detection camera.
It is automatically deactivated after
detection of a fault with the brake pedal
switch or with at least two brake lamps.
After an impact, the function automatically stops operating. Contact a
CITROËN dealer or a qualified workshop to
have the system checked.
It is possible that warnings are not given,
are given too late or seem unjustified.
The driver must always stay in control of their
vehicle and be prepared to react at any time
to avoid an accident.
Cases of non-detection by the system:
– Pedestrians, cyclists, animals, objects on the
road.
– Vehicles crossing your lane.
– Vehicles driving in the opposite direction.

85
Driving
6In the following cases, deactivating the system
via the vehicle's configuration menu is advised:
– towing a trailer,
– carrying long objects on roof bars or roof rack,
– with snow chains fitted,
– before using an automatic car wash, with the
engine running,
– before placing the vehicle on a rolling road in
a workshop,
– towed vehicle, engine running,
– following an impact to the windscreen close to
the detection camera.
It is automatically deactivated after
detection of a fault with the brake pedal
switch or with at least two brake lamps.
After an impact, the function automatically stops operating. Contact a
CITROËN dealer or a qualified workshop to
have the system checked.
It is possible that warnings are not given,
are given too late or seem unjustified.
The driver must always stay in control of their
vehicle and be prepared to react at any time
to avoid an accident.
Cases of non-detection by the system:
– Pedestrians, cyclists, animals, objects on the
road.
– Vehicles crossing your lane.
– Vehicles driving in the opposite direction.


Pay particular attention:
– When narrow vehicles (motorcycles)
are present and/or there are vehicles
staggered across the traffic lane.
– When entering a tunnel or crossing a
bridge.
When the driver must suspend the system:


– Vehicles in a tight bend.
– When approaching a roundabout.


– When a vehicle cuts in sharply between your
vehicle and the one in front.
Collision Risk Alert
It warns the driver that their vehicle is at risk of
collision with the vehicle in front.
Modifying the alert trigger threshold
This trigger threshold determines the sensitivity
with which the function warns of the risk of
collision.
The threshold is set via the vehicle configuration menu.
► Select one of the three pre-defined
thresholds:
– "Near ".
– "Normal".
– "Distant".
The last threshold selected is memorised when
the ignition is switched off.
Operation
Depending on the degree of risk of collision
detected by the system and the alert threshold
chosen by the driver, several different levels
of alert may be triggered and displayed in the
instrument panel.
They take account of the vehicle dynamics, the
speed of your vehicle and the one in front, the
environmental conditions and the operation of
the vehicle (cornering, actions on the pedals,
etc.) to trigger the alert at the best moment.
Level 1 (orange): visual alert only,
signalling that the vehicle in front is very
close.

92
Practical information
Before each use
Check that the towball is correctly locked,
verifying the follow points:
– the green mark on the wheel is in line with
the green mark on the towball,
– the wheel is in contact with the towball,
– the key lock is closed and the key removed;
the wheel can no longer be operated,
– the towball must not be able to move in its
carrier; test by shaking it with your hand.
During use
Never release the locking system with a
trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle (the Gross Vehicle
Weight - GVW), the trailer, or the sum of the
two (the Gross Train Weight - GTW).
Following use
When travelling without a trailer or load on a
towbar-mounted carrier, the towball must be
removed and the protective plug inserted in the
carrier. This measure applies particularly where
the towball might obscure visibility of the number
plate or its lighting.
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Towing a trailer

The type-approved towable weights are entered
in your vehicle's registration certificate, as well
as on the manufacturer's plate.
For more information on the Technical
characteristics of the vehicle and
particularly on weights and towable loads,
refer to the corresponding section.
You will then have information on your vehicle's
ability to tow a trailer, a caravan, a boat, etc.
These values are also given in the sales
brochures.
We recommend using genuine CITROËN
towbars and their harnesses that have
been tested and approved from the design
stage of your vehicle, and having a CITROËN
dealer fit the towbar.
These genuine towbars are compatible with
the operation of the rear parking sensors and
the reversing camera, if your vehicle is so
equipped.
If the towbar is not fitted by a CITROËN
dealer, it must still be fitted in accordance with
the vehicle manufacturer's instructions.
Towbar with quickly detachable towball
Presentation
This genuine towball can be easily and quickly
fitted or removed. These operations do not
require any tools.


1. Carrier
2. Connection socket
3. Safety eye
4.Detachable towball
5. Locking / unlocking wheel
6. Key lock with removable cap
7. Key reference label
For more information on the Technical
data of the vehicle, and in particular on
the weights and towed loads, refer to the
corresponding section.


A. Locked position; the locking wheel is in
contact with the towball (no gap).
B. Unlocked position; the locking wheel is no
longer in contact with the towball (gap of
around 5 mm).
Observe the legislation in force in the
country where you are driving.

93
Practical information
7Before each use
Check that the towball is correctly locked,
verifying the follow points:
– the green mark on the wheel is in line with
the green mark on the towball,
– the wheel is in contact with the towball,
– the key lock is closed and the key removed;
the wheel can no longer be operated,
– the towball must not be able to move in its
carrier; test by shaking it with your hand.
During use
Never release the locking system with a
trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle (the Gross Vehicle
Weight - GVW), the trailer, or the sum of the
two (the Gross Train Weight - GTW).
Following use
When travelling without a trailer or load on a
towbar-mounted carrier, the towball must be
removed and the protective plug inserted in the
carrier. This measure applies particularly where
the towball might obscure visibility of the number
plate or its lighting.
Fitting the towball

► Below the rear bumper, remove the protective
plug from the carrier.
► Insert the end of towball 4 into carrier 1 and
push it upwards; the locking will take place
automatically.
The wheel 5 turns a quarter of a turn anti-
clockwise; take care to keep your hands clear.


► Check that the mechanism has correctly
locked into place (position A).
► Close lock 6 using the key. ►
Always remove the key. The key cannot be
removed when the lock is open.
► Clip the cap onto the lock.


► Remove the protective cover from the
towball.
► Attach the trailer to the towball.
► Attach the cable on the trailer to safety eye 3
on the carrier.
► Connect the trailer plug to connection
socket 2 on the carrier.
Removing the towball
► Disconnect the trailer plug from the
connection socket 2 on the carrier.
► Detach the cable on the trailer from the safety
eye 3 on the carrier.
► Detach the trailer from the towball.
► Refit the protective cover to the towball.
► Remove the cap from the lock and press it
onto the head of the key.
► Insert the key into lock 6.

94
Practical information

► Pull the control located on the side of the
dashboard towards you.
On the outside

► Open the lock using the key.
► Hold towball 4 firmly in one hand; using
the other hand, pull and turn wheel 5 fully in a
clockwise direction; do not release the wheel.
► Extract the towball from the bottom of its
carrier 1.
► Release the wheel; this automatically stops in
the unlocked position (position B).
► Refit the protective plug to the carrier .
► Carefully stow the towball in its bag away
from knocks and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Apply the label provided to a clearly visible area, close to the carrier or in the
boot.
Go to a CITROËN dealer or a qualified
workshop for any work on the towbar system.
Roof-mounted carrying
systems


For safety reasons and to avoid damaging the
roof, it is imperative to use a carrying system
(roof bars or roof rack) approved for the vehicle.
Roof bars can only be fitted on H1 or H2 height
versions of vans, combis and minibuses. On
minibuses, check the presence of a roof air
conditioning unit.
The carrying device must be fixed to the
anchorage points on the roof of the vehicle: 6,
8 or 10, depending on the wheelbase of the
vehicle.
Observe the fitting instructions and the
conditions of use in the guide supplied with the
carrying device.
Maximum roof load, evenly distributed:
150 kg, for all versions, within the limits
of the gross vehicle weight (GVW).
Roofs cannot be equipped with a
carrying system on H3 height versions.
Strictly observe the legal provisions in
force concerning the maximum volume
measurements.
For more information on the Technical
data of the vehicle, and in particular on
the dimensions, refer to the corresponding
section.
Bonnet
Opening
Before doing anything under the bonnet,
deactivate the Stop & Start system to
avoid the risk of injury related to an automatic
change to START mode.
On the inside
This operation must only be done with the
vehicle stationary and the driver’s door open.