2020 CITROEN RELAY steering wheel

122
In the event of a breakdown
► Connect the red cable to metallic terminal A,
then to the (+) terminal of backup battery B.
► Connect one end of the green or black cable
to the negative (-) terminal of backup battery B.
► Connect the other end of the green or black
cable to earth point C of your vehicle.
► Operate the starter, let the engine run.
► Wait for the engine to return to idle and
disconnect the cables.
Charging the battery using a
battery charger
► Access the battery, located in the left-hand
front floor.
► Disconnect the battery.
► Follow the instructions for use provided by
the manufacturer of the charger.
► Reconnect starting with the (-) terminal.
► Check the cleanliness of the terminals. If they
are covered with sulphate (whitish or greenish
deposit), remove and clean them.
The charging operation must be carried out in a well-ventilated area and away
from naked flames and any sources of sparks
so as to avoid the risk of explosion or fire.
Do not try to recharge a frozen battery: it
must first be thawed to avoid the risk of
explosion. If it has frozen, before charging it,
have the battery checked by a specialist who
will check that the interior components have
not been damaged and that the container is
not cracked, which would involve a risk of
leakage of toxic and corrosive acid.
Perform a slow charge at low amperage for
about 24 hours maximum to avoid damaging
the battery.
The presence of this label, in particular with the Stop & Start system, indicates
the use of a 12 V lead-acid battery with
special technology and specification; the
involvement of a CITROËN dealer or a
qualified workshop is essential when
replacing or disconnecting the battery.
After refitting the battery at a CITROËN dealer or a qualified workshop, the Stop
& Start system will only be active after a
continuous period of immobilisation of the
vehicle, a period which depends on the
climatic conditions and the state of charge of
the battery (up to about 8 hours).
Towing
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
– Broken down on a motorway or main road.
– Not possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake.
– Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
– Towing with only two wheels on the ground.
– Four-wheel drive vehicle.
– No approved towbar available.
Towing your vehicle
The removable towing eye is located in the tool
box under the front passenger seat.
► Unclip the cover using a flat tool.


► Screw the removable towing eye in fully.
► Attach the approved towbar to the removable
towing eye.
► Place the gear lever in neutral.

153
Audio system
11To protect the system, do not use a USB hub.
The system builds playlists (in temporary
memory); this operation can take from a
few seconds to several minutes at the first
connection.
Reduce the number of non-music files and the
number of folders to reduce the waiting time.
The playlists are updated every time the ignition
is switched off or a USB memory stick is
connected. The lists are memorised: if they are
not modified, the subsequent loading time will
be shorter.
USB socket
Located on the central console, this
socket is used only to power and
recharge the connected portable device.
Auxiliary socket (AUX)
Connect a portable device (MP3 player,
etc.) to the auxiliary jack socket using an
audio cable (not supplied).
First adjust the volume on your portable device
(to a high level). Then adjust the volume on your
audio system.
Controls are managed via the portable device.
The functions of the device connected to the
“AUX” socket are managed directly by this
device: it is therefore not possible to change the
track/folder/playlist or manipulate the playback
start/end/pause using the controls on the control
panel or the steering wheel.
Do not leave the cable of your portable device
connected to the “AUX” socket when not in use,
to avoid possible noise from the speakers.
Information and advice
The system supports USB Mass Storage
devices, BlackBerry® devices or Apple® players
via the USB sockets. The adapter cable is not
supplied.
Other devices, not recognised by the system
during connection, must be connected to
the auxiliary socket using a Jack cable (not
supplied).
It is advisable to restrict file names to 20
characters, without using special characters (e.g.
" " ? . ; ù) so as to avoid any reading or display
problems.
Only use USB memory sticks formatted to FAT
32 (File Allocation Table).
To protect the system, do not use a USB hub.
The system does not support the simultaneous connection of two identical
devices (two memory sticks or two
Apple
® players) but it is possible to connect
one memory stick and one Apple® player at
the same time.
It is recommended that you use genuine
Apple® USB cables to guarantee correct
operation.
Connecting Apple® players
Connect the Apple® player to the USB
socket using a suitable cable (not
supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists/
albums/types/tracks/playlists/audio books/
podcasts).
The default classification is sorting by artist.
To change the classification used, return to
the first level of the menu and then select the
desired classification (playlists for example)
and confirm to browse the tree to the desired
track.
The audio system software version may not be compatible with the generation of
your Apple
® player.

155
Audio system
11Voice commands
Information - Using the
system
Instead of touching the screen, you can
use your voice to control the system.
To ensure that voice commands are always recognised by the system, please
observe the following recommendations:
– speak in a normal tone of voice,
– before speaking, always wait for the "beep"
(acoustic signal),
– the system is able to recognise the voice
commands provided, regardless of gender,
tone and inflection of the voice of the speaker,
– if possible, minimise the noise inside the
passenger compartment,
– before issuing a voice command, ask any
other passengers to refrain from speaking.
Since the system recognises commands
regardless of who is speaking, when several
people are speaking simultaneously, it
is possible for the system to recognise
commands that are different or additional to
what has been requested,
– for optimal operation, you are advised to
close the windows and any sunroof present
(on versions/markets where fitted) to avoid
any external source of disturbance.
Steering-mounted controls
This button is used to activate the “Telephone” voice recognition mode that
allows you to make calls, view recent/received/
outgoing calls, display the directory, etc.
This button is used to activate the "Radio/ Media" voice recognition mode that allows
you to tune to a specific radio station or a
specific AM/FM radio frequency, play a track or
an album contained on a USB stick/iPod/MP3/
CD.
Quick voice interaction can be used if
these buttons are depressed during a
voice message from the system; it allows you
to directly say a voice command.
For example, if the system is in the middle
of saying a voice help message and if we
know the command to give the system, by
pressing these buttons, the voice message
is interrupted and it is possible to directly
say the desired voice command (so avoiding
having to listen to the complete voice help
message).
When the system is waiting for a voice
command from the user, pressing these
buttons closes the voice session.
Each time a button is pressed, a "beep"
(acoustic signal) is emitted and the
screen displays a screen page of suggestions
asking the user to say a command.
Global voice commands
These commands can be made from any screen page after
pressing the voice recognition or telephone
button located on the steering wheel, as long as
there is no telephone call in progress.
Help
Provide generic help to the user by offering
some available commands.
Cancel
Close the current voice sequence.
Repeat
Repeat the last spoken voice message to the
user.
Voice tutorial
Provide a detailed description to the user on how
to use the voice system.
"Telephone" voice
commands
If a telephone is connected to the system,
the following voice commands can be
made from any main screen page after pressing
the telephone button located on the steering
wheel, as long as there is no telephone call in
progress.
If no telephone is connected, a voice message
announces: "No telephone is connected.
Connect a telephone and try again” and the
voice session will be closed.

156
Audio system
Play the audio book "Book 1”.
Listen to track number > "5"
Play track number “5”.
Select > "USB"
Select the USB media support as the active
audio source.
Browse > "Album"
View the list of available albums.
"Text message" voice
commands
The following commands can be made
from each main screen after pressing the
telephone button located on the steering wheel,
as long as there is no telephone call in progress.
Send a text message to > 0123456789
Start the voice procedure to send a preset text
message using the system.
Send a text message to > Henri Dupont >
Mobile phone
Start the voice procedure to send a preset text
message using the system.
View text message > Henri Dupont > Mobile
phone
View the list of text messages downloaded by
the phone.
"Hands-free calls" voice
commands
The following commands are available
when a call is in progress.
It is possible to replace the "Mobile
phone" tag with three other available
tags: "Home"; "Office"; "Other".
Call* > Henri Dupont
Dial the telephone number associated with the
contact Henri Dupont.
Call* > Henri Dupont > Mobile phone
Dial the telephone number with the mobile phone
tag associated with the contact Henri Dupont.
Call number > 0123456789
Call number 0123456789.
Redial
Call the number or contact of the last call made.
Call back
Call the number or contact of the last call
received.
Recent calls*
View the complete list of recent calls: outgoing,
missed and incoming.
Outgoing calls *
View the list of outgoing calls.
Missed calls*
View the list of missed calls.
Incoming calls *
View the list of incoming calls.
Directory *
View the directory of the connected telephone.
* This function is available only if the telephone connected to the system supports downloading of contacts and recent calls and if the corresponding
download has been performed.
** This function is available only if the telephone connected to the system supports the text message reading function.
*** It is possible to replace "Magic" with any other FM station name received by the radio. Not all radio stations provide this service.
Search* > Henri Dupont
View Henri Dupont's contact information in the
directory with all of the numbers saved.
Search* > Henri Dupont > Mobile phone
View the telephone number with the mobile
phone tag associated with the contact Henri
Dupont.
View messages **
View the list of text messages received by the
connected telephone.
If the telephone allows the recording of
the "First Name" (Henri) and the
"Surname" (Dupont) in two separate fields,
perform the following voice commands:
– "Call" > "Henri" > "Dupont" or "Call" >
"Dupont" > "Henri".
– "Search" > "Henri" > "Dupont" or "Search"
> "Dupont" > "Henri".
"AM/FM radio” voice
commands
The following commands can be made
from any main screen page after pressing
the voice recognition button located on the
steering wheel, as long as there is no telephone
call in progress. Tune to
> 105.5 > FM
Tune the radio to the 105.5 frequency of the FM
band.
Tune to > 940 > AM
Tune the radio to the 940 frequency of the AM
band.
Tune to *** > Magic > FM
Tune the radio to the station Magic.
"Media" voice commands
The following commands can be made from any main screen page after pressing
the voice recognition button located on the
steering wheel, as long as there is no telephone
call in progress.
Listen to track > "Track 1 "
Play the track “Track 1”.
Listen to album > "Album 1"
Play the songs of the album “Album 1”.
Listen to artist > "Artist 1"
Play the songs of the artist “Artist 1”.
Listen to music style > "Jazz"
Play the songs of the music style “Jazz”.
Listen to playlist > "Playlist 1"
Play the songs of the playlist “Playlist1”.
Listen to podcast > "Radio 1"
Play the podcast “Podcast 1”.
Listen to audio book > "Book 1"

157
Audio system
11Play the audio book "Book 1”.
Listen to track number > "5"
Play track number “5”.
Select > "USB"
Select the USB media support as the active
audio source.
Browse > "Album"
View the list of available albums.
"Text message" voice
commands
The following commands can be made
from each main screen after pressing the
telephone button located on the steering wheel,
as long as there is no telephone call in progress.
Send a text message to > 0123456789
Start the voice procedure to send a preset text
message using the system.
Send a text message to > Henri Dupont >
Mobile phone
Start the voice procedure to send a preset text
message using the system.
View text message > Henri Dupont > Mobile
phone
View the list of text messages downloaded by
the phone.
"Hands-free calls" voice
commands
The following commands are available
when a call is in progress. The commands can be made from any screen
page during a call after pressing the telephone
button located on the steering wheel.
Send 0123456789
The selection tones are sent for 0123456789.
Send Voicemail password
The selection tones are sent for the numbers
registered in "Voicemail password".
Activate speakers
Transfer the call to the telephone or the system.
Activate/Deactivate microphone
Activate/deactivate the system microphone.

162
Touch screen audio and telematics system
– Select the desired parameter; the option is
highlighted.
– Loudness.
– Optimise the quality of low volume audio.
– Automatic radio.
– Set the radio when starting up or recover the
active state when the ignition key was last turned
to STOP.
– Radio switch-off delay .
– Set the parameter.
– AUX vol. setting .
– Set the parameters.
USB socket
Insert the USB memory stick or connect
the device to the USB socket in the
central storage space , provided for transferring
data to the system, using a suitable cable (not
supplied).
To protect the system, do not use a USB hub.
The system builds playlists (in temporary
memory); this operation can take from a
few seconds to several minutes at the first
connection.
Reduce the number of non-music files and the
number of folders to reduce the waiting time.
The playlists are updated every time the ignition
is switched off or a USB memory stick is
connected. The lists are memorised: if they are
not modified, the subsequent loading time will
be shorter.
USB socket
Located on the central console, this
socket is used only to power and
recharge the connected portable device.
Auxiliary socket (AUX)
Connect a portable device (MP3 player,
etc.) to the auxiliary jack socket using an
audio cable (not supplied).
First adjust the volume on your portable device
(to a high level). Then adjust the volume on your
audio system.
Controls are managed via the portable device.
The functions of the device connected to the
“AUX” socket are managed directly by this
device: it is therefore not possible to change the
track/folder/playlist or manipulate the playback
start/end/pause using the controls on the control
panel or the steering wheel.
Do not leave the cable of your portable device
connected to the “AUX” socket when not in use,
to avoid possible noise from the speakers.
Selecting the source
Press on "MEDIA".
Select the "Source" tab to show the
rolling display of audio sources.
Select the source.
Use the play settings on the screen.
Press the "Rand." button and/or the
"Repeat" button to activate them, press again to
deactivate them.
Information and advice
The audio system will only play audio files with
".wav", ".wma" and ".mp3" file extensions, at bit
rates between 32 Kbps and 320 Kbps.
For audio files with ".aac", ".m4a", ".m4b" and
".mp4" file extensions, the supported sampling
rates are 8 - 96 kHz.
".m3u" and ".wpl" types are also supported.
The system does not manage devices with a
capacity greater than 64 GB.
It is advisable to restrict file names to 20
characters, without using special characters (e.g.
" " ? . ; ù) so as to avoid any reading or display
problems.
The system supports USB mass storage devices, BlackBerry® devices or Apple®
players via the USB sockets. The adapter
cable is not supplied.
Devices are managed using the audio system
controls.
Other devices, not recognised by the system
during connection, must be connected to
the auxiliary socket using a Jack cable (not
supplied).
Only use USB memory sticks formatted to FAT
32 (File Allocation Table).
To protect the system, do not use a USB hub.
The system does not support the simultaneous connection of two identical
devices (two memory sticks or two
Apple
® players) but it is possible to connect
one memory stick and one Apple® player at
the same time.
It is recommended that you use genuine
Apple® USB cables to guarantee correct
operation.
Bluetooth® Streaming
Streaming allows music files on the telephone to
be played via the vehicle's speakers.
Active the Bluetooth
® function on the device.Press "MEDIA".
If there is a media source active, press
the "Source" button.
Select the "Bluetooth®" media source
then press the "Add device” button.
If no device has yet been paired with the system,
a special page is displayed on the screen.
Select "Yes" to start the pairing procedure, and
then search for the name of the system on the
device.
Select the name of the system on the device
and, when requested by the audio system,
enter the PIN code displayed on the screen of

170
Touch screen audio and telematics system
Global voice commands
These commands can be made from any screen page after
pressing the voice recognition or telephone
button located on the steering wheel, as long as
there is no telephone call in progress.
Help
Provide generic help to the user by offering
some available commands.
Cancel
Close the current voice sequence.
Repeat
Repeat the last spoken voice message to the
user.
Voice tutorial
Provide a detailed description to the user on how
to use the voice system.
"Telephone" voice
commands
If a telephone is connected to the system,
the following voice commands can be
made from any main screen page after pressing
the telephone button located on the steering
wheel, as long as there is no telephone call in
progress.
If no telephone is connected, a voice message
announces: "No telephone is connected.
* This function is available only if the telephone connected to the system supports downloading of contacts and recent calls and if the corresponding
download has been performed.
** This function is available only if the telephone connected to the system supports the text message reading function.
Connect a telephone and try again” and the
voice session will be closed.
It is possible to replace the "Mobile
phone" tag with three other available
tags: "Home"; "Office"; "Other".
Call* > Henri Dupont
Dial the telephone number associated with the
contact Henri Dupont.
Call* > Henri Dupont > Mobile phone
Dial the telephone number with the mobile phone
tag associated with the contact Henri Dupont.
Call number > 0123456789
Call number 0123456789.
Redial
Call the number or contact of the last call made.
Call back
Call the number or contact of the last call
received.
Recent calls*
View the complete list of recent calls: outgoing,
missed and incoming.
Outgoing calls *
View the list of outgoing calls.
Missed calls*
View the list of missed calls.
Incoming calls *
View the list of incoming calls.
Directory *
View the directory of the connected telephone.
Search* > Henri Dupont
View Henri Dupont's contact information in the
directory with all of the numbers saved.
Search* > Henri Dupont > Mobile phone
View the telephone number with the mobile
phone tag associated with the contact Henri
Dupont.
View messages **
View the list of text messages received by the
connected telephone.
If the telephone allows the recording of
the "First Name" (Henri) and the
"Surname" (Dupont) in two separate fields,
perform the following voice commands:
– "Call" > "Henri" > "Dupont" or "Call" >
"Dupont" > "Henri".
– "Search" > "Henri" > "Dupont" or "Search"
> "Dupont" > "Henri".
"AM/FM/DAB radio" voice
commands
The following commands can be made
from any main screen page after pressing
the voice recognition button located on the
steering wheel, as long as there is no telephone
call in progress.
Tune to > 105.5 > FM
Tune the radio to the 105.5 frequency of the FM
band.
Tune to > 940 > AM
Tune the radio to the 940 frequency of the AM
band.
Tune to * > Magic > FM
Tune the radio to the station Magic.
Tune to DAB channel ** > Absolute Radio
Tune the DAB radio to the Absolute Radio
channel.
"Media" voice commands
The following commands can be made from any main screen page after pressing
the voice recognition button located on the
steering wheel, as long as there is no telephone
call in progress.
Listen to track > "Track 1 "
Play the track “Track 1”.
Listen to album > "Album 1"
Play the songs of the album “Album 1”.
Listen to artist > "Artist 1"
Play the songs of the artist “Artist 1”.
Listen to music style > "Jazz"
Play the songs of the music style “Jazz”.
Listen to playlist > "Playlist 1"
Play the songs of the playlist “Playlist1”.
Listen to podcast > "Radio 1"
Play the podcast “Podcast 1”.
* It is possible to replace "Magic" with any other FM station name received by the radio. Not all radio stations provide this service.
** It is possible to replace "Absolute Radio" with any other DAB channel received by the radio. Not all DAB channels provide this service.

171
Touch screen audio and telematics system
12Tune to > 105.5 > FM
Tune the radio to the 105.5 frequency of the FM
band.
Tune to > 940 > AM
Tune the radio to the 940 frequency of the AM
band.
Tune to * > Magic > FM
Tune the radio to the station Magic.
Tune to DAB channel ** > Absolute Radio
Tune the DAB radio to the Absolute Radio
channel.
"Media" voice commands
The following commands can be made from any main screen page after pressing
the voice recognition button located on the
steering wheel, as long as there is no telephone
call in progress.
Listen to track > "Track 1 "
Play the track “Track 1”.
Listen to album > "Album 1"
Play the songs of the album “Album 1”.
Listen to artist > "Artist 1"
Play the songs of the artist “Artist 1”.
Listen to music style > "Jazz"
Play the songs of the music style “Jazz”.
Listen to playlist > "Playlist 1"
Play the songs of the playlist “Playlist1”.
Listen to podcast > "Radio 1"
Play the podcast “Podcast 1”.
* It is possible to replace "Magic" with any other FM station name received by the radio. Not all radio stations provide this service.
** It is possible to replace "Absolute Radio" with any other DAB channel received by the radio. Not all DAB channels provide this service. Listen to audio book
> "Book 1"
Play the audio book "Book 1”.
Listen to track number > "5"
Play track number “5”.
Select > "USB"
Select the USB media support as the active
audio source.
Browse > "Album"
View the list of available albums.
"Navigation" voice
commands
The following commands can be made
from any main screen page after pressing
the voice recognition or telephone button located
on the steering wheel, as long as there is no
telephone call in progress.
Go home
Display the route home.
2D mode
Switch to 2D mode.
3D mode
Switch to 3D mode.
Clear route
Clear the displayed route.
Add a favourite
Display the favourites screen page.
Repeat instruction
Repeat the last spoken voice message.
"Text message" voice
commands
The following commands can be made
from each main screen after pressing the
telephone button located on the steering wheel,
as long as there is no telephone call in progress.
Send a text message to > 0123456789
Start the voice procedure to send a preset text
message using the system.
Send a text message to > Henri Dupont >
Mobile phone
Start the voice procedure to send a preset text
message using the system.
View text message > Henri Dupont > Mobile
phone
View the list of text messages downloaded by
the phone.
"Hands-free calls" voice
commands
The following commands are available
when a call is in progress.
The commands can be made from any screen
page during a call after pressing the telephone
button located on the steering wheel.
Send 0123456789
The selection tones are sent for 0123456789.
Send Voicemail password