2020 CITROEN RELAY weight

92
Practical information
Before each use
Check that the towball is correctly locked,
verifying the follow points:
– the green mark on the wheel is in line with
the green mark on the towball,
– the wheel is in contact with the towball,
– the key lock is closed and the key removed;
the wheel can no longer be operated,
– the towball must not be able to move in its
carrier; test by shaking it with your hand.
During use
Never release the locking system with a
trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle (the Gross Vehicle
Weight - GVW), the trailer, or the sum of the
two (the Gross Train Weight - GTW).
Following use
When travelling without a trailer or load on a
towbar-mounted carrier, the towball must be
removed and the protective plug inserted in the
carrier. This measure applies particularly where
the towball might obscure visibility of the number
plate or its lighting.
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Towing a trailer

The type-approved towable weights are entered
in your vehicle's registration certificate, as well
as on the manufacturer's plate.
For more information on the Technical
characteristics of the vehicle and
particularly on weights and towable loads,
refer to the corresponding section.
You will then have information on your vehicle's
ability to tow a trailer, a caravan, a boat, etc.
These values are also given in the sales
brochures.
We recommend using genuine CITROËN
towbars and their harnesses that have
been tested and approved from the design
stage of your vehicle, and having a CITROËN
dealer fit the towbar.
These genuine towbars are compatible with
the operation of the rear parking sensors and
the reversing camera, if your vehicle is so
equipped.
If the towbar is not fitted by a CITROËN
dealer, it must still be fitted in accordance with
the vehicle manufacturer's instructions.
Towbar with quickly detachable towball
Presentation
This genuine towball can be easily and quickly
fitted or removed. These operations do not
require any tools.


1. Carrier
2. Connection socket
3. Safety eye
4.Detachable towball
5. Locking / unlocking wheel
6. Key lock with removable cap
7. Key reference label
For more information on the Technical
data of the vehicle, and in particular on
the weights and towed loads, refer to the
corresponding section.


A. Locked position; the locking wheel is in
contact with the towball (no gap).
B. Unlocked position; the locking wheel is no
longer in contact with the towball (gap of
around 5 mm).
Observe the legislation in force in the
country where you are driving.

93
Practical information
7Before each use
Check that the towball is correctly locked,
verifying the follow points:
– the green mark on the wheel is in line with
the green mark on the towball,
– the wheel is in contact with the towball,
– the key lock is closed and the key removed;
the wheel can no longer be operated,
– the towball must not be able to move in its
carrier; test by shaking it with your hand.
During use
Never release the locking system with a
trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle (the Gross Vehicle
Weight - GVW), the trailer, or the sum of the
two (the Gross Train Weight - GTW).
Following use
When travelling without a trailer or load on a
towbar-mounted carrier, the towball must be
removed and the protective plug inserted in the
carrier. This measure applies particularly where
the towball might obscure visibility of the number
plate or its lighting.
Fitting the towball

► Below the rear bumper, remove the protective
plug from the carrier.
► Insert the end of towball 4 into carrier 1 and
push it upwards; the locking will take place
automatically.
The wheel 5 turns a quarter of a turn anti-
clockwise; take care to keep your hands clear.


► Check that the mechanism has correctly
locked into place (position A).
► Close lock 6 using the key. ►
Always remove the key. The key cannot be
removed when the lock is open.
► Clip the cap onto the lock.


► Remove the protective cover from the
towball.
► Attach the trailer to the towball.
► Attach the cable on the trailer to safety eye 3
on the carrier.
► Connect the trailer plug to connection
socket 2 on the carrier.
Removing the towball
► Disconnect the trailer plug from the
connection socket 2 on the carrier.
► Detach the cable on the trailer from the safety
eye 3 on the carrier.
► Detach the trailer from the towball.
► Refit the protective cover to the towball.
► Remove the cap from the lock and press it
onto the head of the key.
► Insert the key into lock 6.

94
Practical information

► Pull the control located on the side of the
dashboard towards you.
On the outside

► Open the lock using the key.
► Hold towball 4 firmly in one hand; using
the other hand, pull and turn wheel 5 fully in a
clockwise direction; do not release the wheel.
► Extract the towball from the bottom of its
carrier 1.
► Release the wheel; this automatically stops in
the unlocked position (position B).
► Refit the protective plug to the carrier .
► Carefully stow the towball in its bag away
from knocks and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Apply the label provided to a clearly visible area, close to the carrier or in the
boot.
Go to a CITROËN dealer or a qualified
workshop for any work on the towbar system.
Roof-mounted carrying
systems


For safety reasons and to avoid damaging the
roof, it is imperative to use a carrying system
(roof bars or roof rack) approved for the vehicle.
Roof bars can only be fitted on H1 or H2 height
versions of vans, combis and minibuses. On
minibuses, check the presence of a roof air
conditioning unit.
The carrying device must be fixed to the
anchorage points on the roof of the vehicle: 6,
8 or 10, depending on the wheelbase of the
vehicle.
Observe the fitting instructions and the
conditions of use in the guide supplied with the
carrying device.
Maximum roof load, evenly distributed:
150 kg, for all versions, within the limits
of the gross vehicle weight (GVW).
Roofs cannot be equipped with a
carrying system on H3 height versions.
Strictly observe the legal provisions in
force concerning the maximum volume
measurements.
For more information on the Technical
data of the vehicle, and in particular on
the dimensions, refer to the corresponding
section.
Bonnet
Opening
Before doing anything under the bonnet,
deactivate the Stop & Start system to
avoid the risk of injury related to an automatic
change to START mode.
On the inside
This operation must only be done with the
vehicle stationary and the driver’s door open.

122
In the event of a breakdown
► Connect the red cable to metallic terminal A,
then to the (+) terminal of backup battery B.
► Connect one end of the green or black cable
to the negative (-) terminal of backup battery B.
► Connect the other end of the green or black
cable to earth point C of your vehicle.
► Operate the starter, let the engine run.
► Wait for the engine to return to idle and
disconnect the cables.
Charging the battery using a
battery charger
► Access the battery, located in the left-hand
front floor.
► Disconnect the battery.
► Follow the instructions for use provided by
the manufacturer of the charger.
► Reconnect starting with the (-) terminal.
► Check the cleanliness of the terminals. If they
are covered with sulphate (whitish or greenish
deposit), remove and clean them.
The charging operation must be carried out in a well-ventilated area and away
from naked flames and any sources of sparks
so as to avoid the risk of explosion or fire.
Do not try to recharge a frozen battery: it
must first be thawed to avoid the risk of
explosion. If it has frozen, before charging it,
have the battery checked by a specialist who
will check that the interior components have
not been damaged and that the container is
not cracked, which would involve a risk of
leakage of toxic and corrosive acid.
Perform a slow charge at low amperage for
about 24 hours maximum to avoid damaging
the battery.
The presence of this label, in particular with the Stop & Start system, indicates
the use of a 12 V lead-acid battery with
special technology and specification; the
involvement of a CITROËN dealer or a
qualified workshop is essential when
replacing or disconnecting the battery.
After refitting the battery at a CITROËN dealer or a qualified workshop, the Stop
& Start system will only be active after a
continuous period of immobilisation of the
vehicle, a period which depends on the
climatic conditions and the state of charge of
the battery (up to about 8 hours).
Towing
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
– Broken down on a motorway or main road.
– Not possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake.
– Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
– Towing with only two wheels on the ground.
– Four-wheel drive vehicle.
– No approved towbar available.
Towing your vehicle
The removable towing eye is located in the tool
box under the front passenger seat.
► Unclip the cover using a flat tool.


► Screw the removable towing eye in fully.
► Attach the approved towbar to the removable
towing eye.
► Place the gear lever in neutral.

124
Technical data
Engine technical data and
towed loads
Engines
The engine characteristics are given in the
vehicle's registration document, as well as in
sales brochures.
The maximum power corresponds to the value type-approved on a test bed, under
conditions defined in European legislation
(Directive 1999/99/EC).
For more information, contact a CITROËN dealer
or a qualified workshop.
Weights and towed loads
The weights and towed loads relating to
the vehicle are indicated on the registration
document, as well as in sales brochures.
These values are also indicated on the
manufacturer's plate or label.
For more information, contact a CITROËN dealer
or a qualified workshop.
The GTW (Gross Train Weight) values and the
towable loads listed are valid for a maximum
altitude of 1,000 metres. The towable load must
be reduced by steps of 10% for each additional
1,000 metres.
The maximum authorised nose weight
corresponds to the weight permitted on the
towball.
When exterior temperatures are high, the
vehicle performance may be limited in
order to protect the engine. When the exterior
temperature is higher than 37°C, reduce the
towed weight.
Towing even with a lightly loaded vehicle can adversely affect its road holding.
Braking distances are increased when towing
a trailer.
When using a vehicle to tow, never exceed
a speed of 62 mph (100 km/h) (observe the
local legislation in force).
Diesel engines
Euro 6.2 Diesel engines
Engines 2.2 BlueHDi 120 S&S2.2 BlueHDi 140 S&S2.2 BlueHDi 165 S&S
Gearbox Manual 6-speed (BVM6)
Cubic capacity (cc) 2,1972,1972,197
Max. power - EC standard (kW) 88103121
Fuel DieselDieselDiesel
Euro 6.1 Diesel engines
Engines 2.0 BlueHDi 110
2.0 BlueHDi 110 S&S 2.0 BlueHDi 130
2.0 BlueHDi 130 S&S 2.0 BlueHDi 160
2.0 BlueHDi 160 S&S
Gearbox Manual 6-speed (BVM6)
Cubic capacity (cc) 1,9971,9971,997
Engines 2.0 BlueHDi 110
2.0 BlueHDi 110 S&S 2.0 BlueHDi 130
2.0 BlueHDi 130 S&S 2.0 BlueHDi 160
2.0 BlueHDi 160 S&S
Max. power - EC standard (kW) 8196120
Fuel DieselDieselDiesel
Euro 4/Euro 5 Diesel engines
(Depending on country of sale)
Engines 2.2 HDi 1102.2 HDi 130
2.2 e-HDi 130 2.2 HDi 150
2.2 e-HDi 150 3 HDi 180
Gearbox Manual 6-speed (BVM6)
Cubic capacity (cc) 2,1982,1982,1982,999
Max. power - EC standard (kW) 819611 0130
Fuel DieselDieselDieselDiesel
Weights and towed loads
These tables present the approved weight values (in kg) according to the dimensions and designations of the vehicle.
Minibus
Dimensions DesignationsGVWUnbraked trailerMaximum authorised
nose weight
L3 H2 4404,005XX
L4 H2 4424,250XX


For Combi versions, the maximum weight of the Braked trailer (within the GTW limit), on a 10% or 12% gradient, is: 2,500 kg.

125
Technical data
9Engines2.0 BlueHDi 110
2.0 BlueHDi 110 S&S 2.0 BlueHDi 130
2.0 BlueHDi 130 S&S 2.0 BlueHDi 160
2.0 BlueHDi 160 S&S
Max. power - EC standard (kW) 8196120
Fuel DieselDieselDiesel
Euro 4/Euro 5 Diesel engines
(Depending on country of sale)
Engines 2.2 HDi 1102.2 HDi 130
2.2 e-HDi 130 2.2 HDi 150
2.2 e-HDi 150 3 HDi 180
Gearbox Manual 6-speed (BVM6)
Cubic capacity (cc) 2,1982,1982,1982,999
Max. power - EC standard (kW) 819611 0130
Fuel DieselDieselDieselDiesel
Weights and towed loads
These tables present the approved weight values (in kg) according to the dimensions and designations of the vehicle.
Minibus
Dimensions DesignationsGVWUnbraked trailerMaximum authorised
nose weight
L3 H2 4404,005XX
L4 H2 4424,250XX


For Combi versions, the maximum weight of the Braked trailer (within the GTW limit), on a 10% or 12% gradient, is: 2,500 kg.

126
Technical data
5-6 seater Combi
Dimensions DesignationsGVWUnbraked trailerMaximum authorised
nose weight
L1 H1 303,000750150*/100**
33 3,300750150*/100**
L2 H2 333,300750150*/100**
435 3,500750150*/120**
7-8-9 seater Combi
Dimensions DesignationsGVWUnbraked trailerMaximum authorised
nose weight
L1 H1 303,150750150*/100**
L2 H2 333,300750150*/100**
* Euro 6.2 only.
** Except Euro 6.2.

127
Technical data
9Va n
Dimensions DesignationsGVWUnbraked trailerMaximum authorised
nose weight
L1 H1 282,800750150*/100**
30 3,000750150*/100**
33 3,300750150*/100**
35 3,500750150*/100**
435 3,500750150*/120**
440 4,005750150*/120**
L1 H2 303,000750150*/100**
33 3,300750150*/100**
35 3,500750150*/100**
L2 H1 303,000750150*/100**
33 3,300750150*/100**
35 3,500750150*/100**
435 3,500750150*/120**
L2 H2 303,000750150*/100**
33 3,300750150*/100**
35 3,500750150*/100**
435 3,500750150*/120**
440 4,005750150*/120**
* Euro 6.2 only.
** Except Euro 6.2.