2020 CITROEN RELAY start stop

66
Driving
Brakes
Braking distances are increased when towing a
trailer. To avoid overheating of the brakes, the
use of engine braking is recommended.
Side wind
Bear in mind the increased susceptibility to the
wind that the vehicle will have.
Anti-theft protection
Electronic immobiliser
The keys contain an electronic immobiliser
device.
This device locks the engine supply system. It
activates automatically when the key is removed
from the ignition.
When the ignition switch is turned on, a dialogue
is set up between the key and the electronic
immobiliser.
This warning lamp goes off after the key has been recognised, the ignition is
switched on and the engine can be started.
If the key is not recognised, the engine
cannot be started. Use another key and
have the faulty key checked by a CITROËN
dealer.
Carefully note the key number. In case of
loss, the intervention of a CITROËN
dealer will be faster and more efficient if you
provide this number and the confidential card.
Do not make any modifications to the
electronic immobiliser system.
Operating the remote control, even in your
pocket, may cause the doors to be unlocked
accidentally.
The simultaneous use of other high-frequency
devices (mobile phones, home alarms, etc.),
may temporarily disturb the operation of the
remote control.
Except for reinitialisation, the remote control
cannot operate while the key is in the ignition
switch, even when the ignition is off.
Driving with the doors locked could make
it more difficult for the emergency
services to enter the vehicle in an emergency.
As a safety precaution (with children on
board), remove the key from the ignition when
leaving the vehicle, even for a short time.
When purchasing a second-hand
vehicle:
– check that you are in possession of the
confidential card,
– have the keys memorised by a CITROËN
dealer, to be sure that the keys in your
possession are the only ones that allow the
vehicle to be started.
Confidential card

It is given to you upon delivery of your vehicle
with the duplicate key.
It contains the identification code required for
any intervention by a CITROËN dealer on the
electronic engine immobiliser system. This code
is hidden by a film, which is to be removed only
when necessary.
Keep your card in a safe place, never inside the
vehicle.
When undertaking a long trip or journey
however, it is advisable to take this card with you
along with your personal papers.
Starting-switching off the
engine
Ignition switch

STOP position: Anti-theft.
The ignition is off.
MAR position: ignition on.
Certain accessories can be used.
AV V position: starter.
The starter is operated.
Avoid attaching heavy objects to the key or the remote control, which would weigh
down on its blade in the ignition switch and
could cause a malfunction.

67
Driving
6Starting-switching off the
engine
Ignition switch

STOP position: Anti-theft.
The ignition is off.
MAR position: ignition on.
Certain accessories can be used.
AV V position: starter.
The starter is operated.
Avoid attaching heavy objects to the key or the remote control, which would weigh
down on its blade in the ignition switch and
could cause a malfunction.
Starting the engine
► With the parking brake applied and the
gearbox in neutral, turn the key to the MAR
position.
► Wait until this warning lamp goes out,
then operate the starter (AV V position)
until the engine starts.
The period of illumination of the warning lamp
depends on the climatic conditions.
When the engine is hot, the warning lamp lights
up for a few moments; you can start the engine
immediately.
► When the engine starts, release the key.
Immobiliser warning lamp
If this warning lamp lights up, change key
and have the faulty key checked by a CITROËN
dealer.
Switching off the engine
► Immobilise the vehicle.
► Move the key back to the STOP position.
In low temperatures
In mountainous and/or cold areas, it is
advisable to use a "winter" type fuel suited to
low or minus temperatures.
Battery standby system
If your vehicle is to be out of use for an extended
period of time, such as during winter storage for
example, it is strongly recommended to put the battery in standby mode in order to protect it and
optimise its life.


To put the battery in standby mode:
► Switch the engine off ( STOP position).


► Press the red button, then turn the key to the
BATT position.
The battery goes into standby mode
approximately 7 minutes later.
This time is necessary to:
– allow the user to leave the vehicle and lock the
doors using the remote control.
– ensure that all vehicle electrical systems are
deactivated.

68
Driving
When the battery is in standby mode,
access to the vehicle is only possible by
unlocking the mechanical lock on the driver's
side door.
After a battery standby, the information (time, date, radio stations, etc.) is
memorised.
To remove the battery from standby mode:
► Turn the key to the MAR - ON position.
► Start the vehicle normally ( AV V position).
Parking brake
Application
► Apply the parking brake to immobilise the
vehicle.
► Check that the parking brake is correctly
applied before leaving the vehicle.
Apply the parking brake only when the
vehicle is stationary.
When parking on a slope, turn your
wheels towards the kerb and pull the
parking brake lever up.
There is no advantage in engaging a gear
after parking the vehicle, particularly if the
vehicle is loaded.
In the event of a failure of the
hydraulic braking system
While driving , to avoid any accidental
movement of the vehicle, use the parking
brake while depressing the brake pedal.
In this exceptional circumstance, it is
advisable to pull the parking brake up gently
so as not to block the rear wheels - risk of
skidding!
Release

► Pull the lever up gently and press the button
to release the parking brake.
When the vehicle is being driven, this
warning lamp coming on indicates that
the parking brake is still applied or has not been
fully released.
Manual gearbox
To change gear easily, always fully depress the
clutch pedal.
To prevent the mat from becoming caught under
the pedal:
– ensure that the mat is positioned correctly,
– never fit one mat on top of another.
Avoid leaving your hand on the gear knob as
the force exerted, even if slight, may wear the
internal components of the gearbox over time.
Engaging reverse gear

► Lift the ring under the knob to engage reverse
gear.
Never engage it until the vehicle has
come to a complete stop.
The movement must be done slowly to reduce
the noise when engaging reverse gear.
If fitted to the vehicle, the parking
sensors are activated when reverse gear
is engaged; an audible signal sounds.
For more information on the Parking
sensors, refer to the corresponding section.
Gear shift indicator
Depending on version or engine, this system
reduces fuel consumption by recommending a
higher gear change.
Gear shift recommendations should not be
considered compulsory. In fact, the road layout,
the traffic density and safety remain the deciding
factors when choosing the best gear. The driver
therefore remains responsible for deciding
whether or not to follow the indications issued by
the system.
The system cannot be deactivated.
Operation
The information appears in the instrument panel screen in the form of the SHIFT
indicator, accompanied by an upward arrow to
signal to the driver that they can change up.
The system adapts its gear shift recommendation according to the driving
conditions (slope, load, etc.) and the driver’s
requirements (power, acceleration, braking,
etc.).
The system never recommends engaging first
gear or reverse, or changing down.
Stop & Start
The Stop & Start function puts the engine temporarily into standby - STOP mode - during
phases when the vehicle is stopped (red lights,

69
Driving
6Gear shift indicator
Depending on version or engine, this system
reduces fuel consumption by recommending a
higher gear change.
Gear shift recommendations should not be
considered compulsory. In fact, the road layout,
the traffic density and safety remain the deciding
factors when choosing the best gear. The driver
therefore remains responsible for deciding
whether or not to follow the indications issued by
the system.
The system cannot be deactivated.
Operation
The information appears in the instrument panel screen in the form of the SHIFT
indicator, accompanied by an upward arrow to
signal to the driver that they can change up.
The system adapts its gear shift recommendation according to the driving
conditions (slope, load, etc.) and the driver’s
requirements (power, acceleration, braking,
etc.).
The system never recommends engaging first
gear or reverse, or changing down.
Stop & Start
The Stop & Start function puts the engine temporarily into standby - STOP mode - during
phases when the vehicle is stopped (red lights,
queues, etc.). The engine restarts automatically
- START mode - as soon as the driver wishes to
move off again.
Primarily designed for urban use, the function
is intended to reduce fuel consumption and
exhaust emissions as well as the noise level
when stationary.
The function does not affect the functionalities of
the vehicle, in particular the braking.
Deactivation/Reactivation
The function is activated by default when the
ignition is switched on.
To deactivate/reactivate the function:




► Press the button.
A message in the instrument panel confirms the
change of status.
When the function is deactivated, the indicator
lamp is lit; if the engine was in standby, it restarts
immediately.
To allow continuous operation of the air conditioning, deactivate the Stop & Start.
Opening the bonnet
Before doing anything under the bonnet,
deactivate the Stop & Start system to avoid
any risk of injury caused by the engine
restarting automatically.
Driving on flooded roads
Before entering into a flooded area, it is
strongly recommended that you deactivate
the Stop & Start system.
For more information on Driving
recommendations, particularly on flooded
roads, refer to the corresponding section.
Going into engine STOP
mode
With the vehicle stationary, place the gear lever
in neutral and release the clutch pedal.
This indicator lamp comes on in the instrument panel and the engine goes into
standby.
Automatic engine shutdown is only possible when the speed of the vehicle
has exceeded 6 mph (10 km/h), to avoid
repeated engine shutdowns when driving
slowly.

70
Driving
Never leave the vehicle without first
switching the ignition off with the key.
Never refuel with the engine in STOP
mode; you must switch off the ignition
using the key.
Special cases: STOP mode
not available
STOP mode is not activated when:
– the system is initialising,
– the driver's door is open,
– the driver's seat belt is not fastened,
– the air conditioning is on,
– the rear screen demisting is on,
– the windscreen wipers are on fast wipe,
– the reverse gear is engaged for the parking
manoeuvre,
– some special conditions (battery charge,
engine temperature, particle filter regeneration,
braking assistance, exterior temperature, etc.)
where the engine is needed to assure control of
a system.
– during intensive use of Stop & Start, it may
be deactivated to conserve starting ability;
go to a CITROËN dealer to have the function
reactivated.
This indicator lamp in the instrument panel flashes for a few seconds, then
goes off.
This operation is perfectly normal.
Going into engine START
mode
With a gear engaged, the automatic restarting of
the engine is only possible by fully depressing
the clutch pedal.
This indicator lamp goes off and the engine restarts.
If, after an automatic restart in START mode, the
driver does not perform any action on the vehicle
within 3 minutes, the system stops the engine
permanently. The engine can only be restarted
with the ignition key.
Special cases: START mode
activated automatically
The START mode may be invoked automatically
in the following circumstances:
– the vehicle is free-wheeling on a gradient,
– the windscreen wipers are on fast wipe,
– the air conditioning is on,
– the engine has been stopped for around 3
minutes with Stop & Start,
– some special conditions (battery charge,
engine temperature, braking assistance, air
conditioning setting, etc.) where the engine is
needed for control of the system or vehicle.
In this case, a message appears in the
instrument panel screen, accompanied by
this indicator lamp, which flashes for a few
seconds, then goes off.
This operation is perfectly normal.
While in STOP mode with a manual
gearbox, if a gear is engaged without
fully depressing the clutch pedal, restarting
may not take place.
An indicator lamp and/or message is
displayed in the instrument panel asking
you to fully depress the clutch pedal to allow
restarting.
With the engine stopped in STOP mode,
if the driver unfastens their seat belt and
opens a front door, the engine can only be
restarted using the ignition key. There is an
audible signal, accompanied by flashing of this
indicator lamp, and the display of a message.
Malfunction
In the event of a malfunction, the Stop &
Start is deactivated and this warning lamp
comes on, accompanied by a message on the
instrument panel display.
Have the system checked by a CITROËN dealer
or a qualified workshop.
In the event of a malfunction in STOP mode, the
engine can be restarted by fully depressing the
clutch pedal or putting the gear lever in neutral.
Hill start assist
This system keeps your vehicle briefly stationary
(for approximately 2 seconds) when making a hill
start, while you transfer your foot from the brake
pedal to the accelerator pedal.
This system (also called HHC - Hill Hold
Control), integrated with the dynamic stability
control system, is activated in the following
conditions:
– the vehicle must be stationary, engine running,
foot on the brake,
– the gradient of the road must be steeper than
5%,
– uphill, the gearbox must be in neutral or in a
gear other than reverse,
– downhill, reverse gear must be engaged.
The hill start assist system is a driving
aid. It is not an automatic vehicle parking
function or an automatic parking brake.
Operation

With the brake pedal and clutch pedal pressed,
from the time you release the brake pedal,

80
Driving
As a safety measure, you are advised to keep your feet near the pedals at all
times.
Selecting the function - ON
Selecting ON switches the function on. A
message appears in the instrument panel display
to confirm the action.
Programming a speed
► Bring the vehicle up to the desired speed by
accelerating, between 2nd and 6th gear engaged.
► Move the control upwards (+), for about one
second, to memorise it.
► Release the pressure on the accelerator
pedal; the vehicle will maintain this speed.
The memorised speed is visible in the instrument
panel display.
Changing the programmed
speed during cruise control
► Increase the speed in steps, with short
presses; or continuously by holding the control
upwards (+ sign).
or
► Decrease the speed continuously by holding
the control downwards (- sign).
Switching off/deactivation of
the function
► Depress the brake or clutch pedal or turn the
ring to the OFF position; the indicator lamp goes
out.
When dynamic stability control is active, the
cruise control function is temporarily deactivated.
Restoring - RES
To restore the vehicle's programmed speed (for
example after depressing the brake or clutch
pedal):
► Gradually return to the chosen speed and
press button 3.
The indicator lamp comes on; the cruise control function is restored.
Cancelling the programmed
speed
When the vehicle stops, after the ignition is
switched off, the system no longer memorises
any speeds.
Malfunction
In the event of a malfunction, the function
stops and the indicator lamp goes out.
Have the system checked by a CITROËN dealer
or a qualified workshop.
Lane Departure Warning
System
Refer to the General recommendations on the
use of driving and manoeuvring aids .
System which detects the involuntary crossing of
longitudinal traffic lane markings on the ground
(solid or broken line).


A camera, fitted in the upper central part of the
windscreen, monitors the road and detects the
lane marking lines and the position of the vehicle
in relation to them.
With the speed of the vehicle above 37 mph (60
km/h), an alarm is triggered if there is a deviation
in direction.
This system is particularly useful on motorways
and main roads.
In case of windscreen damage, it is strongly
recommended to contact a CITROËN dealer or
a qualified workshop for any replacement and
calibration of the camera.
Operation
The system starts automatically when moving
off.
A check of the operating conditions takes place: these two indicator
lamps come on in the instrument panel.
When these conditions are met, these two
indicator lamps go off. The system is activated.
If the operating conditions are not met, the
system is activated but is no longer effective.
This is signalled by the fixed illumination of these
two warning lamps in the instrument panel.
Operating conditions
Once engaged, the system is active only when
these operating conditions are met:
– The vehicle is moving forwards.
– No malfunction of the vehicle is detected.
– The speed of the vehicle is equal to or greater
than approximately 37 mph (60 km/h).
– The longitudinal marking of the traffic lanes is
clearly visible.
– The visibility conditions are clear.
– The trajectory is in a straight line (or in the
case of bends, they are wide).
– The field of vision is sufficiently clear (the
safety distance with the vehicle ahead is
respected).
– In the event of a lane departure, the direction
indicator corresponding to the direction (right or
left) of the departure has not been operated.

81
Driving
6Operation
The system starts automatically when moving
off.
A check of the operating conditions takes place: these two indicator
lamps come on in the instrument panel.
When these conditions are met, these two
indicator lamps go off. The system is activated.
If the operating conditions are not met, the
system is activated but is no longer effective.
This is signalled by the fixed illumination of these
two warning lamps in the instrument panel.
Operating conditions
Once engaged, the system is active only when
these operating conditions are met:
– The vehicle is moving forwards.
– No malfunction of the vehicle is detected.
– The speed of the vehicle is equal to or greater
than approximately 37 mph (60 km/h).
– The longitudinal marking of the traffic lanes is
clearly visible.
– The visibility conditions are clear.
– The trajectory is in a straight line (or in the
case of bends, they are wide).
– The field of vision is sufficiently clear (the
safety distance with the vehicle ahead is
respected).
– In the event of a lane departure, the direction
indicator corresponding to the direction (right or
left) of the departure has not been operated. –
The trajectory of the vehicle is consistent with
the road layout.
Deactivation / Reactivation



► Press this button to deactivate / reactivate the
function.
Deactivation is signalled by the illumination of
the button indicator lamp.
Upon reactivation, the two instrument panel
indicator lamps remain lit and fixed until the
speed reaches 37 mph (60 km/h).
The state of the system stays in the memory
when switching off the ignition.
Detection
If a deviation in direction is detected on
the left or the right, the indicator lamp on
the corresponding side flashes in the instrument
panel, accompanied by an audible signal.
No warning is transmitted while the direction
indicator is activated and for approximately 20
seconds after the direction indicator is switched
off.
A warning may be transmitted if a direction
marking (arrow) or non-standard marking
(graffiti) is crossed.
The detection may be impeded: – if the markings on the road are worn,
– if there is little contrast between the
markings on the road and the road surface.
The system is automatically deactivated if the Stop & Start function is active. The
system will restart and re-enable recognition
of the operating conditions after the vehicle is
started.
The system may suffer interference or not work correctly:
– when the vehicle is carrying an excessive
load (even more so if it is poorly balanced);
– under poor visibility conditions (rain, fog,
snow, etc.);
– under poor light conditions (dazzling
sunlight, darkness, etc.);
– if the windscreen is dirty or damaged near
the camera;
– if the ABS, DSC, ASR or Intelligent Traction
Control systems are out of order.
Malfunction
When a malfunction occurs, this warning
lamp lights up, accompanied by an

84
Driving
– Auto: for an automatic detection of the trailer
length (3 m, 6 m or 9 m).
In Auto mode, an icon appears in the instrument
panel indicating the length detected by the
system.
It may be necessary to make a 90° turn
to allow the system to detect the length
of the trailer.
When a trailer is detected, vehicle detection
when reversing is deactivated.
Operating conditions
– All vehicles are moving in the same direction
and in adjacent lanes.
– The speed of your vehicle is 6 mph (10 km/h)
minimum.
– When you overtake a vehicle, the speed
difference is less than 16 mph (25 km/h).
– When another vehicle overtakes you, the
speed difference is less than 31 mph (50 km/h).
Active Safety Brake with Collision Risk Alert and
Intelligent emergency
braking assistance
Refer to the General recommendations on the
use of driving and manoeuvring aids .


This system:
– warns the driver that their vehicle is at risk of
collision with the vehicle in front.
– reduces the vehicle's speed to avoid a
collision or limit its severity.
This system is comprised of three functions:
– Collision Risk Alert.
– Intelligent emergency braking assistance.
– Active Safety Brake (automatic emergency
braking).


The vehicle has a camera located at the top of
the windscreen.
This system does not avoid the need for vigilance on the part of the driver.
This system is designed to assist the driver
and improve road safety.
It is the driver's responsibility to continuously
monitor the state of the traffic, observing the
driving regulations.
As soon as the system detects a potential obstacle, it prepares the braking
circuit in case automatic braking is needed.
This may cause a slight noise and a slight
sensation of deceleration.
Deactivation / Activation
By default, the system is automatically activated
at every engine start.
This function can be set using the MODE button; select “ON” or “OFF” in the “Active
Safety Brake” menu.
For more information on Vehicle
configuration (MODE) , please refer to
the corresponding section.
Deactivation of the system is signalled by
the illumination of this warning lamp,
accompanied by the display of a message.
Operating conditions and
limits
The ESC system must not be faulty.
The DSC/ASR systems must not be deactivated.
All passenger seat belts must be fastened.
Driving at a steady speed on roads with few
bends is required.
In the following cases, deactivating the system
via the vehicle's configuration menu is advised:
– towing a trailer,
– carrying long objects on roof bars or roof rack,
– with snow chains fitted,
– before using an automatic car wash, with the
engine running,
– before placing the vehicle on a rolling road in
a workshop,
– towed vehicle, engine running,
– following an impact to the windscreen close to
the detection camera.
It is automatically deactivated after
detection of a fault with the brake pedal
switch or with at least two brake lamps.
After an impact, the function automatically stops operating. Contact a
CITROËN dealer or a qualified workshop to
have the system checked.
It is possible that warnings are not given,
are given too late or seem unjustified.
The driver must always stay in control of their
vehicle and be prepared to react at any time
to avoid an accident.
Cases of non-detection by the system:
– Pedestrians, cyclists, animals, objects on the
road.
– Vehicles crossing your lane.
– Vehicles driving in the opposite direction.