2020 CITROEN RELAY door lock

30
Ease of use and comfort
As a safety precaution, these operations should only be carried out while the
vehicle is stationary.
Mirrors
Door mirrors

They are divided into two zones:
A - Upper mirror
B - Lower mirror
The mirrors are spherical in shape to widen the
lateral field of vision. The objects that you see in
the mirrors are in fact closer than they appear.
This must be taken into account to correctly
assess the distance.
The shell integrates the direction indicator
side repeater and the aerials, according to the
equipment available on board (GPS, GSM,
Radio, etc.).

Access to rear seats
► Lower the head restraints, then lift the first
handle and tilt the backrest forwards.
Folded backrest position
► Remove the head restraints and tilt the
backrest as described above.
► With the right hand, lift the second handle
and tip the backrest 5° backwards.
► With the left hand, tip the backrest completely
forwards onto the seat.
Removing the bench seat
To remove the bench seat, the presence of at least two people is required.
► Fold the backrest onto the cushion as
previously described.


► Turn both handles forwards to release the
rear anchorages.
► Tilt the base of the bench seat forwards to
place the bench seat in an upright position.


► Tilt both handles upwards to release the front
anchorages.
► Lift the bench seat and remove it.
Check that the seat belts are always
accessible to the passenger and easy to
fasten.
A passenger must not take their seat without
adjusting the seat's head restraint correctly
and adjusting and fastening the seat belt.
Do not remove a head restraint without
storing it and securing it to a support.
Do not allow anyone to travel in row 3 with the
row 2 bench in the vertical position.
Do not leave any objects on the folded
backrest of row 2.
Steering wheel
adjustment
► With the vehicle stationary, first adjust your
seat to the most suitable position.


► Unlock the steering wheel by pulling the
control towards you.
► Adjust the reach of the steering wheel, then
lock it by fully lowering the control.

40
Ease of use and comfort
Chilled glove box

It is located on the upper part of the dashboard,
passenger side.
The air circulated in the glove box is the same as
that circulated by the air vents.
USB socket



The socket is used only to power or recharge the
connected portable device.
Multifunction support

This can hold a portable device, such as a
smartphone in a vertical position or a tablet in a
horizontal position.


► Pull the top of the support to unfold it.
► Tilt the side lever to unlock the upper and
lower clamps.
► Open the clamps to install the portable
device.
► Lift the side lever to lock the clamps.
Before folding the support, remove the
mobile device by repeating the same
operations.
Push the top of the support to fold it.
Front door pockets

Depending on the country of sale, one of the
door pockets may contain the puncture repair kit.

42
Ease of use and comfort
Support for stowing rail

Supports for securing a stowing rail are available
above the trims, on each side of the vehicle.
Maximum load: 200 kg.
Side trim
The interior sections of the side walls are fitted
with loading protection trims.
12 volt socket

Maximum power: 180 W.
Reading lamps

They are controlled by the switches.
The driver's switch controls both lamps together.
The passenger's switch controls either the
driver's lamp or the passenger's lamp.
Controls, located at the bottom of the
dashboard on the driver's side, allow the
driver to activate/deactivate the passenger's
lamp.
Courtesy lamp

It can be activated by:
– the switches located on the courtesy lamp,
with the ignition on - MAR - ON position,
– the opening or closing of one of the front
doors,
– the locking/unlocking of the vehicle.
It turns off automatically:
– if the switch is not pressed to the right or to
the left,
– in any case after 15 minutes, if the doors
remain open,
– or when the ignition is switched on.
Rear fittings
Stowing rings

Stowing rings are installed on the floor to fix and
secure loads: 8, for vehicles of L1 and L2 length;
10, for vehicles of L3 and L4 length.
Two additional rings are installed on the partition
behind the cab.
Maximum load: 500 kg.
As a safety precaution in case of sharp braking, you are advised to place heavy
objects as far forwards towards the cab as
possible.

58
Safety
Installing a booster seat
The chest part of the seat belt must be
positioned on the child's shoulder without
touching the neck.
Ensure that the lap part of the seat belt
passes correctly over the child's thighs.
Use a booster seat with backrest, equipped
with a belt guide at shoulder level.
Additional protections
To prevent accidental opening of the
doors and rear windows, use the "Child lock".
Take care not to open the rear windows by
more than one third.
To protect young children from the rays of the
sun, fit side blinds on the rear windows.
As a safety precaution, do not leave:
– a child alone and unattended in a vehicle,
– a child or an animal in a vehicle which is
exposed to the sun, with the windows closed,
– the keys within reach of children inside the
vehicle.
Child seat at the rear

time discharging the hot gas via openings
provided for this purpose.
Front airbags
Do not drive holding the steering wheel
by its spokes or resting your hands on the
centre part of the wheel.
Passengers must not place their feet on the
dashboard.
Do not smoke as deployment of the airbags
can cause burns or the risk of injury from a
cigarette or pipe.
Never remove or pierce the steering wheel or
hit it violently.
Do not fix or attach anything to the steering
wheel or dashboard, as this could cause
injuries when the airbags are deployed.
Lateral airbags
Use only approved covers on the seats,
compatible with the deployment of the lateral
airbags. For information on the range of seat
covers suitable for your vehicle, contact a
CITROËN dealer.
Do not fix or attach anything to the seat
backrests (clothes, etc.), as this could cause
injuries to the thorax or arm when the lateral
airbag is deployed.
Do not sit with the upper part of the body any
nearer to the door than necessary.
Curtain airbags
Do not fix or attach anything to the roof,
as this could cause head injuries when the
curtain airbag is deployed.
Do not remove the grab handles installed on
the roof, as they play a part in securing the
curtain airbags.
Child seats
The regulations on carrying children are specific to each country. Refer to the
legislation in force in your country.
For maximum safety, please observe the
following recommendations:
– In accordance with European regulations, all
children under the age of 12 or less than 4
ft 11” (150 cm) tall must travel in approved
child seats suited to their weight , on seats
fitted with a seat belt or ISOFIX mountings.
– Statistically, the safest seats in your
vehicle for carrying children are the rear
seats.
– Children weighing less than 9 kg must
travel in the "rear facing" position, whether in
the front or rear of the vehicle.
It is recommended that children travel
on the rear seats of the vehicle:
– ‘rear facing’ up to the age of 3,
– ‘forward facing’ over the age of 3.
Make sure that the seat belt is correctly
positioned and tightened.
For child seats with a support leg, ensure that
the support leg is in firm and steady contact
with the floor.
Advice
An incorrectly installed child seat compromises the child's safety in the
event of an accident.
Ensure that there is no seat belt or seat belt
buckle under the child seat, as this could
destabilise it.
Remember to fasten the seat belts or the
harness of child seats, keeping the slack
relative to the child's body to a minimum,
even for short journeys.
When installing a child seat using the seat
belt, ensure that the seat belt is tightened
correctly on the child seat and that it secures
the child seat firmly on the seat of the vehicle.
If the passenger seat is adjustable, move it
forwards if necessary.
Remove the head restraint before
installing a child seat with a backrest on a
passenger seat.
Ensure that the head restraint is stored or
attached securely to prevent it from being
thrown around the vehicle in the event of
sharp braking. Refit the head restraint once
the child seat has been removed.

59
Safety
5Installing a booster seat
The chest part of the seat belt must be
positioned on the child's shoulder without
touching the neck.
Ensure that the lap part of the seat belt
passes correctly over the child's thighs.
Use a booster seat with backrest, equipped
with a belt guide at shoulder level.
Additional protections
To prevent accidental opening of the
doors and rear windows, use the "Child lock".
Take care not to open the rear windows by
more than one third.
To protect young children from the rays of the
sun, fit side blinds on the rear windows.
As a safety precaution, do not leave:
– a child alone and unattended in a vehicle,
– a child or an animal in a vehicle which is
exposed to the sun, with the windows closed,
– the keys within reach of children inside the
vehicle.
Child seat at the rear

"Forward facing" or "Rearward
facing"




► Move the vehicle's front seat forward and
straighten the backrest so that the legs of the
child in the "forward facing" child seat or the
"rearward facing" child seat itself do not touch
the vehicle's front seat.
► Verify that the backrest of the "forward facing"
child seat is as close as possible to the backrest
of the vehicle's rear seat, and is ideally in contact
with it.
Child seat at the front

► Adjust the front passenger seat to the
highest and intermediate longitudinal
position , with the backrest straightened.
"Forward facing"
You must leave the front passenger
airbag active.
"Rearward facing"
The front passenger airbag must be deactivated before installing a rearward
facing child seat. Otherwise, the child risks
being seriously injured or killed if the
airbag is deployed .


Warning label - Front passenger airbag
You must comply with the following instruction,
reminded by the warning label on both sides of
the passenger sun visor:
NEVER use a rearward facing child restraint
on a seat protected by an ACTIVE AIRBAG in
front of it, DEATH or SERIOUS INJURY to the
CHILD can occur.

62
Safety
Child lock

It prevents the opening of the sliding side door
from inside.

The ISOFIX child seats are fitted with two
latches which are secured on the two front rings.
Some also have an upper strap which is
attached to the rear ring.
To fasten this strap, remove and stow the head
restraint before installing the child seat on this seat (refit it once the child seat has been
removed). Then, attach the hook to the rear ring
and tighten the upper strap.An incorrectly installed child seat compromises the child's safety in the
event of an accident.
To find out how to install ISOFIX child seats in
the vehicle, refer to the summary table for the
location of ISOFIX child seats.
Summary table of locations for ISOFIX child seats
In accordance with European regulations, this table shows the options for installing ISOFIX child seats on vehicle seats fitted with ISOFIX mountings.
In the case of the universal and semi-universal ISOFIX child seats, the child seat's ISOFIX size category , designated by a letter from A to G, is indicated
on the child seat next to the ISOFIX logo.
Under 10 kg
(group 0)
Up to about 6 months
old Under 10 kg
(group 0)
Under 13 kg (group 0+)
Up to about 1 year old From 9 to 18 kg
(group 1)
From about 1 to 3 years old
Type of ISOFIX
child seat Carrycot
"rearward facing" "forward facing"
ISOFIX size
category F
G CD EC DA B1
Row 2 rear
side seats with
individual seats in
Row 1


IUF IUF IUF

63
Safety
5Under 10 kg
(group 0)
Up to about 6 months
old Under 10 kg
(group 0)
Under 13 kg (group 0+)
Up to about 1 year old From 9 to 18 kg
(group 1)
From about 1 to 3 years old
Type of ISOFIX
child seat Carrycot
"rearward facing" "forward facing"
ISOFIX size
category F
G CD EC DA B1
Row 2 rear side
seats with 2-seat
bench seat in
Row 1


IUF XIUF X IUF
IUF Seat suitable for the installation of a universal ISOFIX child seat. “Forward facing” ISOFIX child seats equipped with an upper strap attached to the
upper ring of the vehicle’s ISOFIX seats.
X Seat which is not suitable for the installation of an ISOFIX child seat of the size category indicated.
Child lock

It prevents the opening of the sliding side door
from inside.


► Press the control located on the edge of the
side door.

66
Driving
Brakes
Braking distances are increased when towing a
trailer. To avoid overheating of the brakes, the
use of engine braking is recommended.
Side wind
Bear in mind the increased susceptibility to the
wind that the vehicle will have.
Anti-theft protection
Electronic immobiliser
The keys contain an electronic immobiliser
device.
This device locks the engine supply system. It
activates automatically when the key is removed
from the ignition.
When the ignition switch is turned on, a dialogue
is set up between the key and the electronic
immobiliser.
This warning lamp goes off after the key has been recognised, the ignition is
switched on and the engine can be started.
If the key is not recognised, the engine
cannot be started. Use another key and
have the faulty key checked by a CITROËN
dealer.
Carefully note the key number. In case of
loss, the intervention of a CITROËN
dealer will be faster and more efficient if you
provide this number and the confidential card.
Do not make any modifications to the
electronic immobiliser system.
Operating the remote control, even in your
pocket, may cause the doors to be unlocked
accidentally.
The simultaneous use of other high-frequency
devices (mobile phones, home alarms, etc.),
may temporarily disturb the operation of the
remote control.
Except for reinitialisation, the remote control
cannot operate while the key is in the ignition
switch, even when the ignition is off.
Driving with the doors locked could make
it more difficult for the emergency
services to enter the vehicle in an emergency.
As a safety precaution (with children on
board), remove the key from the ignition when
leaving the vehicle, even for a short time.
When purchasing a second-hand
vehicle:
– check that you are in possession of the
confidential card,
– have the keys memorised by a CITROËN
dealer, to be sure that the keys in your
possession are the only ones that allow the
vehicle to be started.
Confidential card

It is given to you upon delivery of your vehicle
with the duplicate key.
It contains the identification code required for
any intervention by a CITROËN dealer on the
electronic engine immobiliser system. This code
is hidden by a film, which is to be removed only
when necessary.
Keep your card in a safe place, never inside the
vehicle.
When undertaking a long trip or journey
however, it is advisable to take this card with you
along with your personal papers.
Starting-switching off the
engine
Ignition switch

STOP position: Anti-theft.
The ignition is off.
MAR position: ignition on.
Certain accessories can be used.
AV V position: starter.
The starter is operated.
Avoid attaching heavy objects to the key or the remote control, which would weigh
down on its blade in the ignition switch and
could cause a malfunction.