2020 CITROEN RELAY key

2
Contents





 ■
Overview
 ■
Eco-driving
1Instruments
Instrument panel 6
Warning and indicator lamps 6
Indicators 10
Vehicle configuration (MODE)
13
Touch screen audio and multimedia system 18
Setting the date and time 18
Trip computer 19
Trip computer 19
2Access
Key 20
Remote control 20
Front doors 23
Sliding side door 23
Rear doors 23
Alarm 24
Electric windows 25
3Ease of use and comfort
Front seats 27
Front bench seat 28
Rear seats 29
Rear bench seat 29
Steering wheel adjustment 30
Mirrors 31
Heating and Ventilation 31
Heating / Manual air conditioning 32
Automatic air conditioning 33
Additional heating systems 34
Rear heating/air conditioning 35
Additional programmable heating 36
Front demist - defrost 38
Rear screen de-icing 38
Cab layout 38
Rear fittings
42
Exterior fittings 45
4Lighting and visibility
Lighting control stalk 46
Direction indicators 46
Automatic headlamps 47
Headlamp beam height adjustment 48
Wiper control stalk 49
Changing a wiper blade 50
5Safety
General safety recommendations 51
Hazard warning lamps 51
Horn 51
Electronic stability control (ESC) 52
Seat belts 55
Airbags 57
Child seats 58
Deactivating the front passenger airbag 60
ISOFIX seats 61
Child lock 63
6Driving
Driving recommendations 64
Starting-switching off the engine 67
Battery standby system 67
Parking brake 68
Gearbox 68
Gear shift indicator 69
Stop & Start 69
Hill start assist 70
Tyre under-inflation detection
71
Pneumatic suspension 72
Driving and manoeuvring aids - General
recommendations
73
Speed Limit recognition and
recommendation
75
Speed limiter 76
Cruise control - particular
recommendations
78
Cruise control 78
Cruise control (3L HDi engine) 79
Lane Departure Warning System 80
Blind Spot Monitoring System with trailer
detection
83
Active Safety Brake with Collision Risk
Alert and Intelligent emergency braking
assistance
84
Rear parking sensors 87
Reversing Camera 87
7Practical information
Fuel 90

9
Instruments
1Fixed.
A sensor is faulty.
Carry out (3).
Lane departure warning systemFlashing, accompanied by an
audible signal.
The involuntary crossing of a line on the left or
right has been detected.
Turn the steering wheel in the opposite direction
to return to the correct trajectory.
Fixed, accompanied by an audible signal.
The lane departure warning system is
faulty.
Clean the windscreen.
If the problem persists, carry out (3).
Electronic immobiliserFixed.
The ignition key inserted is not
recognised.
The engine cannot start.
Change key and carry out (3) to have the faulty
key checked.
On for about 10 seconds when the
ignition is switched on.
The alarm has been triggered.
Carry out (3) to have the locks checked.
Water in Diesel fuel filter(Diesel)Fixed.
The Diesel filter contains water.
Carry out (2) without delay - risk of damage to
the injection system!
AdBlueFixed, then flashing accompanied by a
message in the display.
The driving range is decreasing.
You must quickly top up the AdBlue.
Low fuel levelFixed, with the needle in zone E.
The fuel reserve is being used.
Refuel without delay.
Flashing.
The system has a fault.
Carry out (2).
Diesel pre-heaterFixed.
The climatic conditions mean that pre-
heating is necessary.
Wait until the indicator lamp goes off before
starting the engine.
Rear foglampsFixed.
The button on the MODE control panel is
switched on.
The lamps only operate when the dipped beam
headlamps are on.
Under normal visibility conditions, switch them
off.
Green warning/indicator lamps
Direction indicators
Direction indicators with audible signal.
The direction indicators are on.
Front foglampsFixed.
The button on the MODE control panel is
switched on.
The lamps only operate when the dipped beam
headlamps are on.
Dipped beam headlampsFixed.
The lamps are on.
Cruise controlFixed.
Cruise control is selected.
Manual selection.
Blue warning/indicator lamps
Main beam headlamps
Fixed.
The lamps are on.
Automatic headlampsFixed.
The function has been activated via the
“MODE” menu.
Turning the main beam headlamps on and off is
automatically controlled according to traffic and
driving conditions.
Black/white warning lamps
Temperature / Black ice
Fixed, accompanied by a message
in the display.
Climatic conditions can lead to black ice on the
road.

11
Instruments
1regular intervals, the oil has to be changed as
soon as possible.
For 3.0 L HDi engines, the engine speed
is then limited to 3,000 rpm, then 1,500
rpm until the oil is changed. Change the
engine oil to prevent damage.
Resetting the service
indicator
A qualified workshop, equipped with the
diagnostic tool, will stop the permanent flashing
of the warning lamp after each service.
If you have serviced the vehicle yourself, reset
the service indicator as follows:
► Insert the key into the ignition switch.
► Turn it to the MAR - ON position.
► Simultaneously depress the brake and
accelerator pedals for more than 15 seconds.
Refer to the checklist in the
manufacturer's service schedule
provided on delivery of the vehicle.
Reminder of the servicing
information
To access the service indications at any
time, briefly press the MODE button.
Use the up/down arrows to view service intervals
and engine oil quality.
Pressing the MODE button again allows you to
return to the various display menus.
A long press allows you to return to the home
screen.
Menu... Select... Allows you
to...
Service Service
(miles/
km before
service) Display the
remaining
miles/
kilometres to
be travelled
before the
next service.
Oil change
(miles/km
before oil
change) Display the
remaining
miles/
kilometres to
be travelled
before the
next oil
change.
For more information on Vehicle
configuration (MODE) , refer to the
corresponding section.
Coolant temperature

If the needle is positioned between C (Cold)
and H (Hot): normal operation.
In arduous conditions of use or hot climatic
conditions, the needle may move close to the red
graduations.
If the needle enters the red zone or if the
warning lamp lights up:
► stop immediately, turn the ignition off. The
cooling fan may continue to run for a while, up to
approximately 10 minutes.
► wait for the engine to cool down to check the
level and if necessary, top it up.
In case of topping up
Be careful, the cooling circuit is under pressure!
To avoid any risk of burns, take a cloth and
unscrew the cap two turns to relieve the
pressure.
When the pressure has dropped, check the level
and remove the cap to top up.
If the needle remains in the red zone,
contact a CITROËN dealer or a qualified
workshop.

20
Access
Key

This locks and unlocks the vehicle's doors,
opens and closes the fuel filler cap, as well as
switching the engine on and off.
2-button remote control

Central unlocking
Pressing this button simultaneously
unlocks all of your vehicle's doors. The interior courtesy lamp comes on briefly and
the direction indicators flash twice.
If your vehicle has an alarm, pressing this button
disarms it.
The indicator lamp in the central locking button,
located in the dashboard, goes off.
Central locking
Pressing this control allows you to
simultaneously lock all your vehicle's
doors.
If one of the doors is open or not properly closed,
central locking does not work.
The direction indicators flash once.
If your vehicle is so equipped, pressing this
control activates the alarm.




The central locking control indicator lamp comes
on and flashes.
3-button remote control

Unlocking the cab
Pressing this button unlocks your
vehicle's cab.
The interior courtesy lamp comes on briefly and
the direction indicators flash twice.
The indicator lamp in the central locking button,
located in the dashboard, goes off.
Unlocking the load space
Pressing this button unlocks the side door
and the rear doors of the load space.
The direction indicators flash twice.
If your vehicle has an alarm, pressing this button
disarms it.
Central locking
Pressing this control allows you to lock all
the doors of your vehicle, cab and loading
area.
If one of the doors is open or not properly closed,
central locking does not work.
The direction indicators flash once.
If your vehicle is so equipped, pressing this
control activates the alarm.




The central locking control indicator lamp comes
on and flashes.
Folding / Unfolding the
key
► Press this button to unfold / fold the
key.
If you do not press the button, you risk
damaging the mechanism.
Summary of the main functions of the key
Type of key Unlocking the cabLocking the doorsUnlocking the rear doors
Basic key Turn anti-clockwise (driver’s side).Turn clockwise (driver’s side).-
Remote control key
Signalling

21
Access
2If your vehicle is so equipped, pressing this
control activates the alarm.




The central locking control indicator lamp comes
on and flashes.
Folding / Unfolding the
key
► Press this button to unfold / fold the
key.
If you do not press the button, you risk
damaging the mechanism.
Deadlocking
Pressing this button twice in succession
deadlocks the vehicle.
It is then impossible to open the doors from the
inside or the outside.
The direction indicators flash three times.
Never leave anyone inside the vehicle
when it is deadlocked.
Changing the battery

Reference: CR 2032/3 volts.
► Press the button to eject the key.
► Turn the screw 1 from the closed padlock
to the open padlock, using a fine-tipped
screwdriver.
► Lever with the screwdriver to extract the
battery holder unit 2.
► Remove the unit and replace the battery 3
respecting the polarities.
► Reclose the battery holder 2 inside the key
and lock it by turning the screw 1.
There is a risk of damage if the
replacement battery is not of the correct
type.
Only use identical batteries or batteries of an
equivalent type to those recommended by
CITROËN dealers. Return used batteries to
approved collection points.
Summary of the main functions of the key
Type of key Unlocking the cabLocking the doorsUnlocking the rear doors
Basic key Turn anti-clockwise (driver’s side).Turn clockwise (driver’s side).-
Remote control key
Signalling

22
Access
Type of keyUnlocking the cabLocking the doorsUnlocking the rear doors
Direction indicators 2 flashes.1 flash.2 flashes.
Central locking control indicator
lamp on the dashboard Off.
Fixed for approximately 3
seconds, then flashing. Flashing.
Using the key in the driver's door lock does not activate/deactivate the alarm.
Locking/Unlocking from
inside
Cab and loading area



► Press this button to lock/unlock the cab doors
and the loading area.
The doors can still be opened from the inside.
If one of the doors is open or not properly
closed, central locking does not work.
The control indicator lamp:
– comes on when the doors are locked and from
when the ignition is switched on,
– then flashes when the doors are locked when
stationary with the engine off.
This button is inoperative if the vehicle has been locked or deadlocked using an
exterior control (depending on equipment,
with the key or the remote control).
Driving with locked doors can make it
more difficult for emergency services to
access the vehicle in case of an emergency.
Loading area



► Press this button to lock / unlock the side
door and the rear doors from the cab.
The indicator lamp remains illuminated when
locking.
Anti-intrusion security
When the vehicle is started, the system locks the
cab and load space doors automatically when
you reach approximately 12 mph (20 km/h).
If none of the doors is opened during the journey,
the locking remains active.
Activation / deactivation of the function
This function can be set using the MODE
button: select “ON” or “OFF” in the
“Autoclose” menu.
For more information on Vehicle
configuration (MODE) , refer to the
corresponding section.
Front doors

► Use the corresponding button on the remote
control or use the key in the driver's door lock to
unlock.
► Pull the handle towards you.
Sliding side door
Take care not to block the guide space
on the floor to allow the door to slide
correctly.
Opening
From outside
► Pull the handle towards you and then towards
the rear.

23
Access
2Front doors

► Use the corresponding button on the remote
control or use the key in the driver's door lock to
unlock.
► Pull the handle towards you.
Sliding side door
Take care not to block the guide space
on the floor to allow the door to slide
correctly.
Opening
From outside
► Pull the handle towards you and then towards
the rear.
From inside





► To unlock and open, push the handle towards
the rear.
To keep the sliding side door open, open it completely to lock the device at the
base of the door.
Do not drive with the sliding side door
open.
Closing
From outside
► Pull the handle towards you and then towards
the front.
From inside
► To unlock and close, pull the handle while
sliding the door.
Rear doors
With the vehicle stationary, opening the
rear doors activates the camera and
sends the image to the screen fitted in the
cab.

25
Access
2- Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
Activation
► Switch off the ignition and exit the vehicle.► Press this button of the remote
control.
The protections are active after a few seconds.
Triggering of the alarm
This is signalled by the siren sounding and
flashing of the direction indicators for thirty
seconds.
The alarm then returns to monitoring mode but the triggering event is stored
and is indicated by illumination of the electronic
immobiliser warning lamp for about 10 seconds
when the ignition is switched on.
The alarm is also triggered after interruption of
the electrical supply and when it is reconnected.
Deactivation using the
remote control
► Press this button.
The standby mode is deactivated when the
vehicle is unlocked.
Deactivating the anti-tilt
monitoring
(Depending on engine)► Press this button to deactivate the
protection (e.g. when towing the vehicle
with the alarm on).
The protection remains active until the central
opening of the doors.
Failure of the remote control
► Unlock the doors using the key in the lock;
the alarm goes off.
► Turn the ignition on; the identification of the
key code will turn off the alarm.
Locking the doors using the key in the
lock does not activate the alarm.
To deactivate the siren quickly
following a false alarm:
► switch on the ignition, recognition of the
key code stops the alarm,
► press the unlocking button (cab and key)
on the remote control.
To avoid setting the alarm, when washing the
vehicle for example, lock the vehicle using
the key.
Unlocking the vehicle using the remote
control deactivates the siren automatically.
Electric windows

A. Driver electric window
B. Passenger electric window
Manual operation
► To open or close the window, press or
pull switch A/B without passing its point of
resistance. The window stops when the switch
is released.
Automatic operation
► To open or close the window, press or pull
switch A past its point of resistance: the window
opens or closes completely when the switch is
released. Operating the switch again stops the
movement of the window.