2020 CITROEN JUMPY remote start

139
Driving
6steering column automatically unlocks (you may
hear a sound and feel the steering wheel move).
Switching off
► If using a conventional or remote control
key , turn the key fully to position 1 (Stop).
►

If using Keyless Entry and Start, press the
"

START/STOP" button.
Before exiting the vehicle, check that:
–

The drive selector is in mode P

.
–
The READY indicator lamp is off.
The drive selector moves automatically
to mode P when the motor is switched off
or when the driver's door is opened.
If the driver's door is opened while the
required conditions for switching off are
not met, an audible signal is emitted,
accompanied by the display of a warning
message.
Special case with Keyless
Entry and Start
Switching on the ignition without
starting the engine
With the "Keyless Entry and Start"
electronic key inside the vehicle, pressing
the "START/STOP" button, without depressing
any of the pedals , allows the ignition to be
switched on. ►

Press this button again to switch off the
ignition and allow the vehicle to be locked.
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
back-up reader .
►

W
ith a manual gearbox, place the gear lever
in neutral, then fully depress the clutch pedal.
►

W
ith an automatic gearbox or a drive
selector, select mode
P, then depress the brake
pedal.
►

Press the "
START/STOP" button.
The engine starts.
Remote control not recognised
If the remote control is no longer in the
recognition zone, a message appears on the
instrument panel when closing a door or trying to
switch off the engine.
►

Press the "
START/STOP" button for about
3 seconds to confirm switching off the engine,
then contact a CITROËN dealer or a qualified
workshop.
Forced switch-off (also called
Back-up switch-off)
In case of emergency only, the engine can be
switched off without conditions (even when
driving).
►

T
o do this, press and hold the " START/
STOP" button for about 5 seconds.
In this case, the steering column locks as soon
as the vehicle stops.
"Key off" mode
"Key off" mode allows you to lock the vehicle
while leaving the engine running without the
key or Keyless Entry and Start being inside the
vehicle.
This mode allows electrical devices to continue
operating to ensure thermal comfort, vehicle
security and operation of the vehicle systems
needed for the task.



KEY OFF

► To activate or deactivate this mode, press this
button (the button's indicator lamp is on when
the mode is activated).

145
Driving
6Steering mounted controls

► Pull the right-hand "+ " or left-hand "-" control
paddle towards you to change up or down.
The steering mounted controls do not allow neutral to be selected and reverse
gear to be engaged or disengaged.
Information displayed on
the instrument panel




When you move the selector or press button M ,
the corresponding gear and indicator lamp are
shown on the instrument panel.
The "-" symbol is displayed if a value is invalid.
► If the message " Foot on the brake" is
displayed on the instrument panel, press
the brake pedal firmly.
Starting the vehicle
► With your foot on the brake, select
position P
.
►

Start the engine.
If the conditions are not met, there is an audible
signal, accompanied by a message on the
instrument panel screen.
►


Release the parking brake, unless it is set to
automatic mode (with electric parking brake).
►


Select position R

, N or D.
If you are setting off from a steep slope
with a loaded vehicle, depress the
brake pedal, select position D, release the
parking brake, unless it is set to automatic
mode (with electric parking brake), then
release the brake pedal.
►

Gradually release the brake pedal.
Or
►


Accelerate gradually in order to release the
electric parking brake (if it is set to automatic
mode).
The vehicle moves off immediately

.
If P is displayed on the instrument panel
but the selector is in another position,
place the selector in position P to allow the
engine to be started.
If position N is selected inadvertently while
driving, allow the engine to return to idle, then
select position D to accelerate.
When the engine is running at idle with
the brakes released, if position R, D or M
is selected, the vehicle moves even without
the accelerator being pressed.
Never leave children inside the vehicle
unsupervised.
As a safety measure, never leave the vehicle
without taking your key or remote control with
you, even for a short time.
When carrying out maintenance with the
engine running, apply the parking brake and
select position P.
With an automatic gearbox, never try to
start the engine by pushing the vehicle.
Automatic operation
► Select position D for automatic
changing of the gears.
The gearbox then operates in auto-adaptive
mode, without any intervention on the part of the
driver. It continuously selects the most suitable
gear according to the driving style, the road
profile and the load in the vehicle.

187
Practical information
7For a full charge, follow the desired charging
procedure without pausing it, until it ends
automatically. Charging can be either immediate
or deferred (except fast public charger, mode 4).
You can stop domestic or accelerated charging
at any time by unlocking the vehicle and
removing the nozzle. For superfast charging,
refer to the fast public charger.
For more information on the charging displays
on the Instrument panel and the Touch screen,
refer to the corresponding section.
It is also possible to monitor the charging
progress using the MyCitroën App
application.
For more information on Remote functions,
refer to the corresponding section.
As a safety measure, the engine will not start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
Cooling the traction battery
The cooling fan in the engine
compartment comes on during charging to
cool the on-board charger and the traction
battery.
Low load / Driving
Driving when the charge level of the
traction battery is too low can lead to the
vehicle breaking down and can lead to
accidents or serious injuries. ALWAYS make
sure the traction battery has a sufficient
charge level.
Low load / Parking
If the outside temperature is negative,
it is recommended not to park your vehicle
outside for several hours at a low load (less
than 20%).
Vehicle immobilised for 1 to 12
months
Discharge the traction battery down to 2 or
3 bars on the charge level indicator on the
instrument panel.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Disconnect the cable from the (+) terminal
of the accessory battery in the engine
compartment.
Connect a 12 V battery charger to the (+)
and (-) terminals of the accessory battery
about every 3 months in order to recharge the
accessory battery and maintain an operating
voltage.
Precautions
Our electric vehicles have been developed in
accordance with the recommendations on the
maximum limits for electromagnetic fields, as
issued by the International Commission on Non-
Ionizing Radiation Protection
(ICNIRP - 1998
Guidelines).
Wearers of pacemakers or equivalent
devices
Ask your doctor about what precautions you should take, or ask the manufacturer
of your implanted electro-medical device about
whether its operation is guaranteed in an
environment which complies with the ICNIRP
recommendations.
If in doubt
Domestic or accelerated charging: do
not remain inside or near the vehicle, or near
the charging cable or charging unit, even for
a short time.
For domestic or accelerated charging
Before charging
Depending on the context:
►

Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
►


Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (W

allbox)
compatible with the vehicle.
You should preferably use the charging cable
available as an accessory.

189
Practical information
7The start of charging is confirmed when the
charging indicator lamp in the flap flashes green.
If this is not the case, charging has not started;
restart the procedure, ensuring that the
connection has been properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Superfast charging, mode 4

► Depending on version, remove the protective
cover from the lower part of the connector .
►

Follow the instructions for use of the fast
public charger and connect the cable from the
fast public charger

to the vehicle's connector.
The start of charging is confirmed by the flashing
green charging indicator lamp in the flap.
If this is not the case, charging has not started;
restart the procedure, ensuring that the
connection is properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Deferred charging
Settings
At a CITROËN dealer or qualified
workshop, with
Bluetooth
® audio system
By default, the deferred charging start time is set
to midnight (vehicle time).
You can have the deferred charging start time
modified.
Visit a CITROËN dealer or a qualified workshop.
On a smartphone or tablet
You can programme the deferred charging function at any time via the
MyCitroën App application.
For more information on Remote functions,
refer to the corresponding section.
In the vehicle, with MyCitroën Drive
► In the Energy touch screen menu,
select the Charge page.
►

Set the charging start time.
►


Press
OK.
The setting is saved in the system.
Activation
Deferred charging is only possible with
modes 2 and 3.
►

After programming the deferred charging,
connect your vehicle to the desired charging
equipment.


► Lock the vehicle.
► Press this button in the flap within one
minute to activate the system (confirmed by the
charging indicator lamp coming on in blue).
Disconnection

Before disconnecting the nozzle from the
charging connector:
►

If the vehicle is unlocked, lock it and then
unlock it .
►


If the vehicle is locked, unlock it.
The red indicator lamp in the flap goes out to
confirm that the charging nozzle is unlocked.
►


In modes 2 and 3, remove the charging
nozzle within 30 seconds

.
The charging indicator lamp comes on in white.
With selective door unlocking activated,
press the unlocking button twice to
disconnect the charging nozzle.

194
Practical information
Diesel engine

1.Screenwash fluid reservoir
2. Engine coolant reservoir
3. Brake fluid reservoir
4. Battery
5. Remote earth point (-)
6. Fusebox
7. Air filter
8. Engine oil filler cap
9. Engine oil dipstick
10. Priming pump*
11 . Power steering fluid reservoir
Diesel fuel system
This system is under very high pressure.
All work must be carried out only by a
CITROËN dealer or a qualified workshop
* Depending on engine.
Electric motor

1. Screenwash fluid reservoir
2. Engine coolant reservoir (level only)
3. Brake fluid reservoir
4. Battery/Fuses
5. Remote earth point (-)
6. Fusebox
7. 400
V electrical circuit
8. Emergency circuit-breaker for emergency
services and maintenance technicians
9. Power steering fluid reservoir
For more information on the Charging system
(Electric), refer to the corresponding section.
Checking levels
Check all of the following levels regularly in
accordance with the manufacturer's service
schedule. Top them up if required, unless
otherwise indicated.
If a level drops significantly, have the
corresponding system checked by a CITROËN
dealer or a qualified workshop.
The fluids must comply with the manufacturer's requirements and with
the vehicle's engine.
Take care when working under the bonnet, as certain areas of the engine
may be extremely hot (risk of burns) and the
cooling fan could start at any time (even with
the ignition off).
Used products
Avoid prolonged contact of used oil or fluids with the skin.
Most of these fluids are harmful to health and
very corrosive.
Do not discard used oil or fluids into
sewers or onto the ground.
Empty used oil into the containers reserved
for this purpose at a CITROËN dealer or a
qualified workshop.
Engine oil
The level is checked, with the engine having been switched off for at least 30
minutes and on level ground, either using the oil
level indicator in the instrument panel when the

219
In the event of a breakdown
8Symbols
No sparks or naked flames, no smoking.
Always protect your eyes. Explosive gases can cause blindness and injury.
Keep the vehicle's battery out of the reach
of children.
The vehicle's battery contains sulphuric acid which can make you go blind or
cause severe burns.
For more information, refer to the
handbook.
Explosive gases can be present close to
the battery.
Always replace the battery with one of equivalent specification.
Access to the battery
The battery is located under the bonnet.
► Open the bonnet using the interior release
lever
, then the exterior safety catch.
►

Secure the bonnet stay
.


► Remove the plastic cover to access the (+)
terminal, if your vehicle has one.
The battery (-) terminal is not accessible.
There is a remote earth point near the battery
.
For more information on the Bonnet and
the Engine , refer to the corresponding
sections.
Starting using another
battery
If the vehicle's battery is flat, the engine can be
started using a backup battery (either external or
from another vehicle) and jump leads or using a
battery booster.
Never start the engine by connecting a
battery charger.
Never use a 24
V or higher battery booster.
Check beforehand that the backup battery
has a nominal voltage of 12
V and a capacity
at least equal to that of the discharged
battery.
The two vehicles must not be in contact with
each other.
Switch off all electricity-consuming equipment
on both vehicles (audio system, wipers,
lighting, etc.).
Make sure that the jump leads are well away
from the engine’s moving parts (fan, belt,
etc.).
Do not disconnect the (+) terminal while the
engine is running.


► Lift the plastic cover on the (+) terminal, if the
vehicle has one.
►

Connect the red cable to the (+) terminal of
flat battery

A (at the metal elbow), then to the
(+) terminal of the backup battery
B or of the
booster.
►

Connect one end of the green or black cable
to the (-) terminal of the backup battery

B or of

222
In the event of a breakdown
Referring to the relevant section, reinitialise
certain equipment:
–
Remote control key or electronic key
(depending on version).
–


Electric windows.
–


Date and time.
–


Preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing the vehicle
Procedure for having your vehicle towed or
for towing another vehicle using a removable
mechanical device.
General recommendations
Observe the legislation in force in the
country where you are driving.
Check that the towing vehicle is heavier than
the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towbar;
ropes and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional recovery service must
be called in the following cases:
–

broken down on a motorway or main road;
–


not possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake;
–


not possible to tow a vehicle with an
automatic gearbox, with the engine running;
– towing with only two wheels on the ground;
– four-wheel drive vehicle;
–

no approved towbar available.
Before towing the vehicle, it is essential
to put the vehicle in free-wheeling mode.
For more information on Free-wheeling, refer
to the corresponding section.
Electric motor
An electric vehicle cannot under any
circumstances be used to tow another
vehicle.
However, it may be used, for example, to exit
a rut.
With a manual gearbox, place the gear
lever in neutral.
With an automatic gearbox, place the gear
selector in position N.
Failure to adhere to this instruction may lead
to damage to some braking components and
the lack of braking assistance on restarting
the engine.

293
Alphabetical index
Horn 99
I
Ignition 138–139, 280
Ignition on
139
Immobiliser, electronic

136
Indicator, AdBlue® range

18
Indicator, coolant temperature

17–18
Indicator, engine oil level

18
Indicator lamps, operation

88
Indicators, direction

89
Inflating tyres

198, 236
Inflating tyres and accessories
(using the kit)

206, 208–209
Information, vehicle

287
Infrared camera

153
Instrument panel

9, 153
Intelligent Traction Control

101
Internet browser

271, 274
ISOFIX

127, 130, 130–131
J
Jack 209–210, 277
Jump starting
219
K
Key 28–29, 31–35
Key, electronic
28, 139
Keyless Entry and Starting

28–34, 137–138
Key not recognised

139
Key with remote control

33, 136
Kit, hands-free

243–244, 257, 279
Kit, puncture repair

206–209
Kit, temporary puncture repair

206–209
L
Labels 5, 57
Labels, identification
235
Lane Departure Warning System
(LDWS)

168–169
Leather (care)

203
Level, AdBlue®

196
Level, brake fluid

195
Level, Diesel additive

196–197
Level, engine coolant

17–18, 195
Level, engine oil

18, 194
Level, headlamp wash

93
Level, power steering fluid

195
Levels and checks

194–196
Level, screenwash fluid

93, 196
Lighting

88
Lighting dimmer

22
Lighting, exterior

88
Lighting, guide-me home

90
Lighting, interior 86, 92
Lighting, mood
92
Lighting, welcome

90
Loading

72, 191–192
Loading area fittings

71
Load reduction mode

190
Load restraint

71
Locating your vehicle

29
Locking

28–29, 33
Locking from the inside

37–38
Locking the doors

37
Low fuel level

177–178
Lumbar

48, 51–52
M
Mains socket (domestic network) 182
Maintenance (advice)
180, 202
Maintenance, routine

153, 196, 198
Manoeuvring aids (recommendations)

152
Map reading lamps

86
Markings, identification

235
Massage function

51–52
Mat

68, 153
Memorising a speed

154–155
Menu

256
Menu, main

24, 238
Menus (audio)

251–252, 263–264
Menu short cuts

24
Messages

281
Messages, quick

281