2020 CITROEN JUMPY Owners Manual

199
Practical information
7water, which are harmless to health and the
environment.
The AdBlue® is contained in a special
tank holding about 20 litres.
Its capacity allows a driving range of
approximately 3,000
miles (5,000 km) (which
may vary considerably depending on your
driving style and the vehicle). An alert system
is automatically triggered when the remaining
range reaches 1,500 miles (2,400
km), i.e. once
the reserve level has been reached.
Several alerts are triggered successively during
the remaining 1,500 miles (2,400
km) until the
tank is empty and the vehicle is immobilised.
If the estimated distance travelled by the vehicle
between two services is greater than 3,000
miles
(5,000

km), it will be necessary to top up the
AdBlue.
For more information on the Warning
and indicator lamps and the associated
alerts, or the Indicators, please refer to the
corresponding sections.
Once the AdBlue® tank is empty, a device
required by law prevents the engine from
being restarted.
If the SCR system is faulty, the level of
emissions from the vehicle will no longer meet
the Euro 6 standard and the vehicle starts
polluting the environment.
In the event of a confirmed SCR system
malfunction, it is essential to visit a CITROËN
dealer or a qualified workshop as soon as
possible. After 685 miles (1,100 km), a device
is automatically activated to prevent the
engine from starting.
In both cases, a range indicator indicates
the distance that can be travelled before the
vehicle is immobilised.
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue
® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped
up as soon as the first alert is issued indicating
that the reserve level has been reached.
For the correct operation of the SCR
system:
–

Use
only AdBlue
® fluid that meets the ISO
22241 standard.
–

Never

transfer AdBlue
® to another container
as it would lose its purity.
–

Never

dilute AdBlue
® with water.
You can obtain AdBlue
® from a CITROËN dealer
or a qualified workshop, as well as service
stations equipped with AdBlue
® pumps specially
designed for passenger vehicles.
Never top up from an AdBlue® dispenser
reserved for heavy goods vehicles.
Recommendations on
storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot

200
Practical information
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11°C. Otherwise the
AdBlue
® may be frozen and so cannot be poured
into the tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried
out.
Never pour the AdBlue® into the Diesel
fuel tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
a breakdown because of a lack of
AdBlue, it is essential to wait around 5
minutes before switching on the ignition,
without opening the driver’s door,
unlocking the vehicle, inserting the key
into the ignition switch, or bringing the
key for the "Keyless Entry and Start"
system into the passenger compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►

Switch off the ignition and remove the key
from the switch to switch off the engine.
or
►


With Keyless Entry and Start, press the
"

START/STOP" button to switch off the engine.
Accessing the AdBlue® tank

► To access the AdBlue® tank, open the front
left-hand door.
►

T

urn the blue cap a 6
th of a turn
anti-clockwise.
►

Release the cap upwards.
►


With a container of

AdBlue
®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.
►

With an


AdBlue® pump: insert the nozzle and
fill the tank until the nozzle automatically cuts
out.
► After filling, perform the same sequence of
operations in reverse order .
In order not to overfill the AdBlue® tank:
–
Add between 10 and 13 litres using
AdBlue® containers.
–
Stop after the nozzle’ s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
® top-ups of
5

litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message
“Top up

AdBlue: Starting impossible ” – it is
essential to add at least 5 litres.
Free-wheeling
In certain situations, it is necessary to put the
vehicle into free-wheeling mode (e.g. towing, on
a rolling road, automatic car wash (Wash mode),
rail or sea transport).
The procedure varies according to the type of
gearbox and parking brake.
Never leave the vehicle unattended with
the vehicle into free-wheeling mode.

201
Practical information
7With manual or automatic
gearbox and manual parking
brake
/
To release them
► With the vehicle stationary and engine
running, depress the brake pedal.
►

With a manual gearbox, place the gear lever
into neutral.
►


With an automatic gearbox, place the gear
selector to mode

N.
►

Release the parking brake.
►


Release the brake pedal, then switch off the
engine.
Reverting to normal operation
► Apply the parking brake.
► With an automatic gearbox, place the gear
selector to mode
P.
With a manual gearbox and
electric parking brake
/
To release them
► With the engine running and while depressing
the brake pedal, move the gear selector to the
neutral position. ►

While depressing the brake pedal, switch off
the engine.
►

Release the brake pedal, then switch on the
ignition.
►

While depressing the brake pedal, press the
control to release the parking brake.
►

Release the brake pedal, then switch off the
ignition.
Reverting to normal operation
► While depressing the brake pedal, restart the
engine and apply the parking brake.
With an automatic gearbox
and electric parking brake
/
To release them
► With the engine running and while depressing
the brake pedal, set the gear selector to N
.
►

While depressing the brake pedal, switch off
the engine.
►


Release the brake pedal, then switch on the
ignition again.
►


While depressing the brake pedal, press the
control lever to release the parking brake.
►


Release the brake pedal, then switch off the
ignition.
Reverting to normal operation
► While depressing the brake pedal, restart the
engine and select mode P .
With drive selector and
electric parking brake
/
Release procedure
► With the vehicle stationary and the engine
running, depress the brake pedal and select
mode
N.
Within 5
seconds:
►

Depress and hold the brake pedal, then
observe this order: switch off the engine and
move the push selector forwards or backwards.
►


Release the brake pedal, then switch on the
ignition.
►


Place your foot on the brake and press the
electric parking brake control to release it.
►


Release the brake pedal, then switch off the
ignition.
A message is displayed on the instrument panel to confirm the unlocking
of the wheels for 15
minutes.
When the vehicle is free-wheeling, the
audio system cannot be updated (message
displayed on the instrument panel).
After 15 minutes or reverting to normal
operation
► While depressing the brake pedal, restart the
engine and select mode P .

202
Practical information
Keyless Entry and Start
You must not depress the brake pedal
while switching the ignition on again, then
switching it off. If you do, the engine will start,
requiring you to restart the procedure.
Advice on care and maintenance
General recommendations
Observe the following recommendations to avoid
damaging the vehicle.
Exterior
Never use a high-pressure jet wash in
the engine compartment - risk of
damaging the electrical components!
Do not wash the vehicle in bright sunshine or
extremely cold conditions.
When washing the vehicle in an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
move the electronic key away and deactivate
the "hands-free" function (Hands-Free
Tailgate Access).
When using a pressure washer, keep the jet
nozzle at a minimum distance of 30 cm from
the vehicle (particularly when cleaning areas
containing chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's
paintwork (including tree resin, bird
droppings, insect secretions, pollen and tar).
Depending on the environment, clean the
vehicle frequently to remove salty deposits
(in coastal areas), soot (in industrial areas)
and mud/salts (in wet or cold areas). These
substances can be highly corrosive.
Contact a CITROËN dealer or a qualified
workshop for advice on removing stubborn
stains requiring special products (such as tar
or insect removers).
Preferably, have paint touch-ups performed
by a CITROËN dealer or a qualified
workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure jet to clean
the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage to the instruments and controls and
the controls located on the centre console. Be
vigilant!
To clean instrument panels, touch screens
or other displays, wipe gently with a soft,
dry cloth. Do not use products (e.g. alcohol,
disinfectant) or soapy water directly on these
surfaces - risk of damage!
Bodywork
High-gloss paint
Do not use abrasive products, solvents,
petrol or oil to clean the bodywork.
Never use an abrasive sponge to clean
stubborn stains - risk of scratching the
paintwork!
Do not apply polish in strong sunshine, or to
plastic or rubber parts.
Use a soft cloth and soapy water or a pH
neutral product.
Gently wipe the bodywork with a clean
microfibre cloth.
Apply polish with the vehicle clean and dry.
Comply with the instructions for use stated on
the product.
Textured paint
This type of paint reacts under the effect of
light, through variations in appearance and
finish that highlight the lines and contours of the
vehicle. Its varnish is enriched with particles that
remain visible and create a unique satin effect
with relief. Its slightly granular texture gives it a
surprising touch.
Never attempt to clean without water.
Never clean your vehicle in an automatic
roller-brush car wash.

203
Practical information
7Never select the programme with hot wax
finish.
Never use high-pressure lances equipped
with brushes - risk of scratching paint!
Never apply glossy polish or preservatives to
the bodywork or alloy wheels; these products
irreversibly reveal glossy or spotted areas.
Choose high-pressure wash, or at least
high-flow water jet.
Rinse the vehicle with demineralised water.
Only a clean microfibre cloth
is recommended
for wiping the vehicle; pass it over the vehicle
without rubbing.
Carefully wipe off any fuel spilt on the
bodywork using a soft cloth, then allow to dry.
Clean off minor marks (for example, finger
marks), using a maintenance product
recommended by CITROËN.
Decals
(Depending on version)
Do not use a high-pressure washer to
clean the vehicle - risk of damaging or
detaching the decals!
Use a high-flow hose (temperature
between 25°C and 40°C).
Place the jet of water perpendicular to the
surface to be cleaned.
Rinse the vehicle with demineralised water.
Leather
Leather is a natural product. Appropriate regular
care is essential for its durability.
It must be protected and nourished using a
specific leather product, to keep it supple and
preserve its original appearance.
Do not use maintenance products which
are not suitable for cleaning leather
(e.g.
solvent, detergent, petrol, pure alcohol).
Do not use bleaching or colour-removal
products (e.g.
perchloroethylene).
When cleaning items partly made from
leather, take care not to damage the other
materials with the specific leather product.
Before cleaning greasy stains or liquids,
quickly mop up any surplus.
Before cleaning, wipe off any residues liable
to scuff the leather, using a cloth that has
been dampened with demineralised water
and thoroughly wrung out.
Clean the leather, without rubbing too
vigorously, using a soft cloth moistened with
soapy water or a pH-neutral product.
Dry with a soft, dry cloth.

204
In the event of a breakdown
Warning triangle
This reflective and dismantlable device is to be
installed on the side of the road when a vehicle
is broken down or damaged.
Before getting out of the vehicle
Turn on the hazard warning lamps, then
put on the safety vest to assemble and install
the triangle.
Assembling and placing the triangle


For versions supplied with a triangle as original
equipment, refer to the illustration above.
For other versions, refer to the assembly
instructions provided with the triangle.
►

Put the triangle in place behind the vehicle,
as required by local legislation.
Running out of fuel
(Diesel)
With Diesel engines, the fuel system must be
primed if you run out of fuel.
Before starting to prime the system, it is
essential to put at least 5 litres of Diesel into the
fuel tank.
For more information on Refuelling and
on Misfuel prevention (Diesel), refer to
the corresponding section.
For non-BlueHDi versions, the fuel system
components are located in the engine
compartment; this may be under a removable
cover.
For more information on the Engine
compartment, in particular the location
of these components under the bonnet, refer
to the corresponding section.
1.5 BlueHDi engines
► Switch on the ignition (without starting the
engine).
►

W
ait around 1 minute and switch off the
ignition.
►

Operate the starter motor to start the engine.
If the engine does not start at the first attempt,
do not keep trying, but restart the procedure.
2.0 BlueHDi engines
► Switch on the ignition (without starting the
engine).
►

W
ait around 6 seconds and switch off the
ignition.
►

Repeat the operation 10
times.
►

Operate the starter motor to start the engine.
If the engine does not start at the first attempt,
do not keep trying, but restart the procedure.
2.0 HDi engines
► Open the bonnet and then, if necessary ,
unclip the cover to access the priming pump.
►

Loosen the degassing bolt.
► Operate the priming pump until fuel
appears in the transparent tube.
►

Retighten the degassing bolt.
►


Operate the starter motor until the engine
starts (if the engine does not start at the first
attempt, wait around 15

seconds before trying
again).
►

If the engine does not start after a few
attempts, operate the priming pump again, then
the starter motor

.
►

Put the cover back in place and clip it in, then
close the bonnet.

205
In the event of a breakdown
8Tool box
Access the tools
Access

The tool box is located under the left-hand front
seat.


As a safety measure, bars 1 and 2 prevent the box escaping from its
housing, if it is not correctly secured.
Removing and opening

► Press latches A and slide them inwards to
release the box.
►

T
o take it past bar 1, raise the box slightly
then pull it as far as it will go.


► Then, lift the box upwards to take it past bar
2 .


► Unclip fixings B on the cover, then open it for
access to the tools.
Storage
► Refit the cover on the box and clip fixings B .

► Position the box with the front inclined
upwards.
►

T
o take it past bar 2, push the box in and
down.
►

T
o take it past bar 1, raise the box slightly
then push it fully in.

206
In the event of a breakdown

► Once the box is fully home in its housing,
push it against the floor carpet then slide latches
A outwards to secure it.
Pull on the box to check that it is secure
in its housing.
Temporary puncture repair kit
Visit this link to view explanatory videos:
http://q-r.to/bagGl9
Made up of a compressor and a sealant
cartridge,
it allows you to carry out a temporary
repair of the tyre so that you can drive to the
nearest garage.
It is designed to repair most punctures located
on the tyre tread.
Access to the kit
This kit is stowed in a tool box.
For more information on the Tool box,
refer to the corresponding section.
List of tools
These tools are specific to the vehicle and may
vary according to the level of equipment. Do not
use them for any other purpose.


1. 12 V compressor.
Contains a sealant cartridge for the
temporary repair of a tyre and can also be
used for adjusting tyre pressures.
2. Towing eye.
For more information on Towing, please
refer to the corresponding section.
Tyre inflation pressures are indicated on this label.
For more information on Identification
markings, particularly this label, refer to the
corresponding section.
Composition of the kit

A. "Repair" or "Inflation" position selector.
B. On I/off O switch.
C. Deflation button.
D. Pressure gauge (in bars and psi).