2020 CITROEN DS7 CROSSBACK tow

3
Contents
137 Parking sensors
138 Reversing camera
140 360 Vision
07 Practical information
143 Compatibility of fuels
143 Refuelling
144 Misfuel prevention (Diesel)
145 Rechargeable hybrid system
153 Charging the traction battery
(Rechargeable hybrid)
155
Towing device
156 Towing device with retractable ball joint
157 Roof bars
158 Very cold climate screens
158 Snow chains
159 Energy economy mode
159 Bonnet
160 Engine compartment
161 Checking levels
163 Checks
165 AdBlue® (BlueHDi)
166 Free-wheeling
167 Advice on care and maintenance
08 In the event of a breakdown
170 Warning triangle
170 Running out of fuel (Diesel)
170 Tool kit
172 Temporary puncture repair kit
175 Spare wheel
178 Changing a bulb
180 Fuses
181 12 V battery/Accessory batteries
186 Towing the vehicle
09 Technical data
189 Engine technical data and towed loads
190 Petrol engines
191 Diesel engines
192 Rechargeable hybrid engines
193 Dimensions
193 Identification markings
10 DS IRIS SYSTEM - 12" touch screen Infotainment
system
194
First steps
197 Customisation
198 Steering mounted controls
198 Applications
199 Voice commands
200 Navigation
201 Connectivity
203 Mirror Screen
204 Media
206 Phone
207 Settings
208 Help
11 Vehicle data recording and privacy
Alphabetical index
Appendix

31
Access02

►  Insert the key into the door lock.
►  Turn the key towards the front/rear to unlock/
lock the vehicle.
►  Turn the key towards the rear again within
5 seconds to deadlock the vehicle.
If the vehicle is fitted with an alarm, it will
not be activated when locking with the
key.
If the alarm is activated, the siren sounds
when the door is opened; switch on the ignition
to stop it.
Central locking not functioning
Use these procedures in the following cases:
– Cen tral locking malfunction.
–

Ba
ttery disconnected or discharged.
In the event of a malfunction of the
central locking system, the battery must
be disconnected to ensure that the vehicle is
locked fully.
Front left-hand door
►  Insert the key into the door lock.
►  Turn the key towards the rear of the vehicle to
lock it, or towards the front to unlock it.
Other doors
Unlocking
►  Pull the interior door opening control.
Locking

► Open the doors.
►  For the rear doors, check that the child lock is
not on.
Refer to the corresponding section.
►  Remove the black cap, located on the edge of
the door, using the key.
►  Insert the key into the socket without forcing
it, then turn the latch towards the inside of the
door.
►  Remove the key and refit the black cap.
►  Close the doors and check from the outside
that the vehicle is locked.
Changing the battery
A message is displayed on the instrument panel
when the battery needs changing.
Battery type: CR2032/3 volts.

►  Unclip the cover by inserting a small
screwdriver in the slot and lift the cover.
►  Remove the flat battery from its housing.
►  Put the new battery in place, respecting the
polarity. Start by inserting it into the contacts
located in the corner, then clip the cover onto the
unit.
►  Reinitialise the remote control.
For more information on Reinitialising the remote
control, refer to the corresponding section.
Do not throw remote control batteries
away, as they contain metals that are
harmful to the environment. Take them to an
approved disposal point.
This equipment contains a button type
battery.
Do not swallow the battery. Risk of chemical
burns!

34
Access02
– monitor the activity of the rear passengers,
particularly any children.
Bicycle carrier/Towing device
The motorised tailgate is not designed to support
a bicycle carrier.
When installing a bicycle carrier on the towing
device with connection of the cable to the trailer
socket, the motorised operation of the tailgate
will be automatically deactivated.
If using a towing device or bicycle carrier
not recommended by the Manufacturer, it
is essential to deactivate the motorised
operation of the tailgate.
Motorised operation
The motorised operation of the tailgate is
configured in the Settings > Vehicle touch
screen application.


There are several ways of operating the tailgate:
A. Using the Keyless Entry and Start system’s
electronic key
B. Using the exterior tailgate control
C. Using the interior tailgate control
D. Using the control on the dashboard
Opening
►  A long press on the central button A of the
electronic key.
or
►  A short press on the exterior tailgate control B,
with the electronic key on your person.
or
►  Two consecutive presses on the control D on
the dashboard.
The tailgate opens, either completely by
default, or to the position memorised
beforehand.
If motorised operation is not activated, these
actions release the tailgate (partially-open
position).
When the vehicle is locked, the request to open
the boot with one of the controls A or B unlocks
the vehicle, or only the boot if selective
unlocking is activated, prior to the opening of
the boot.
Closing
►  A short press on the interior tailgate control C.
It is possible to interrupt the operation of
the tailgate at any point.
Pressing one of these controls again interrupts
the movement that is underway.
Memorising an opening
position
To limit the opening angle of the motorised
tailgate:
►  move the tailgate to the desired position
manually or by pressing the button.
►  press button C or the exterior control B for
more than 3 seconds (memorisation is confirmed
by a brief audible signal).
A new memorisation operation cancels the
previous one.

36
Access02

► Position yourself behind the vehicle by the
number plate and perform a "kicking" movement
in the "OK" detection zone.
The "kicking" movement must be given forwards,
smoothly, not too fast and with a vertical
movement from low to high. Raise the foot
sufficiently and remove it immediately.
Acknowledgement of the "kicking" movement
is confirmed by the lighting of the direction
indicators.
"Sideward kicking" movements do not
work. If the "kicking" movement has not
been detected, wait at least 2 seconds before
repeating the movement.
Do not perform repetitive "kicking"
movements.
If the motorised tailgate has not started to open,
check that:
–

the function is activ
ated.
–

the electronic k
ey is on your person, outside the
vehicle in the rear recognition area.
–

the "kicking" mo
vement was performed in the
detection zone, close enough to the bumper.
–

the foo
t was removed from the bumper quickly
enough.
Automatic locking
It is possible to lock automatically the vehicle
using the hands-free function (Hands-Free
Tailgate Access).
The "Handsfree Trunk Locking" function is
configured in the Settings > Vehicle touch
screen application.
When the vehicle is locked, the request to
open the tailgate with this function
unlocks the vehicle, or only the tailgate if
selective unlocking is activated, prior to the
opening of the tailgate.
Closing the tailgate with the "Hands-Free
Tailgate Access" function enables you to lock
the vehicle.
Recommendations on the
hands-free function (Hands-
Free Tailgate Access)
If it does not work, check that the electronic key
is not exposed to a source of electromagnetic
interference (e.g. smartphone).
The function may be deactivated or affected if
there is rain or snow.
The function may not work correctly with a
prosthetic leg.
In some circumstances, the tailgate may open or
close by itself, particularly when:
–

hit
ching up or removing a trailer;
–

fitting or remo
ving a bicycle carrier;
–

loading or unloading bic
ycles on/from a bicycle
carrier;
–

depo
siting or lifting something behind the
vehicle;
–

an animal approache
s the rear bumper;
–

w
ashing the vehicle;
–

main
tenance is performed on the vehicle;
–

ac
cessing the spare wheel.
To avoid such operating problems, keep the
electronic key away from the recognition zone or
deactivate the hands-free function.
Towing device
The installation of a towing device may
disturb the detection system.
To avoid unintentionally opening the tailgate
while operating the towing device:

37
Access02
►  remove the electronic key from the
recognition zone, with the tailgate closed.
For more information on the Towing device
with quickly detachable towball, refer to the
corresponding section.
Alarm
(Depending on version)



System which protects and provides a deterrent
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot or the bonnet, for example.
Interior volumetric monitoring
The system checks for any variation in volume in
the passenger compartment.
The alarm is triggered if anyone breaks a window,
enters the passenger compartment or moves
inside the vehicle.
Anti-tilt monitoring
The system checks for any change in the attitude
of the vehicle.
The alarm goes off if the vehicle is lifted or moved.
When the vehicle is parked, the alarm will
not be triggered if the vehicle is knocked.
Self-protection function
The system checks whether any of its
components are out of service.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
Work on the alarm system
Contact a dealer or a qualified workshop.
Locking the vehicle with full
alarm system
Activation
►  Switch off the ignition and exit the vehicle.
►  Lock or deadlock the vehicle using the remote
control or with the Keyless Entry and Start
system.
When the monitoring system is active, the red
indicator lamp in the button flashes once per
second and the direction indicators come on for
about 2 seconds.
The exterior perimeter monitoring is activated
after 5 seconds and the interior volumetric and
anti-tilt monitoring after 45 seconds.
Door, boot or bonnet
If an opening is not properly closed, the
vehicle is not locked, but the exterior perimeter
monitoring will be activated after 45 seconds,
at the same time as the interior volumetric and
anti-tilt monitoring.
Sunroof
If the sunroof remains open, the vehicle
is locked with exterior perimeter monitoring
activated but without interior volumetric or
anti-tilt monitoring.
Deactivation
►  Press one of the remote control unlocking
buttons:
short press
long press
or
►  Unlock the vehicle with the Keyless Entry and
Start system.
The monitoring system is deactivated: the
indicator lamp in the button goes off and the
direction indicators flash for about 2 seconds.
If the vehicle automatically locks itself
again (as happens if a door or the boot is

41
Access02
Before operating the sunroof or blind
control buttons, ensure that no object or
person might prevent the movement.
Be particularly aware of children when
operating the sunroof or blind.
If something is trapped when operating
the sunroof or blind, you should reverse the
movement of the sunroof or blind by pressing
the control in question.
The driver must ensure that passengers use
the sunroof and blind correctly.
Anti-pinch system
If the sunroof or blind encounters an obstacle
when closing, the movement is automatically
reversed.
The roof anti-pinch system is designed to be
effective at speeds of up to 75 mph (120 km/h).
Opening/Closing
►  To open the sunroof or the blind, use the part
of the button located towards the rear of the
vehicle.
►  To close the sunroof or the blind, use the part
of the button located towards the front of the
vehicle.
Operation of buttons
►  Pressing a button beyond its point of
resistance directly opens or closes the sunroof or
blind fully.
►  Pressing the button again stops the current
movement.
►  When holding a button (without going
beyond the point of resistance), the movement
of the sunroof or blind stops when this button is
released.
►  When the sunroof is closed: pressing once
without passing the point of resistance moves it
to a partially open position.
►  When the sunroof is partially open: pressing
once without passing the point of resistance
opens or closes it fully.
The sunroof and windows, then the blind,
can be closed by holding down the door
locking control. The manoeuvre stops as soon
as the locking control is released.
Closing of the blind is limited by the
position of the sunroof: the blind cannot
go further than the front of the movable glass.
During simultaneous movements of the
sunroof and blind, the blind automatically
stops or resumes movement depending on the
position of the sunroof.
Reinitialisation
Following reconnection of the battery or in the
event of a fault or jerky movement of the sunroof
or blind, reinitialisation is required.
►  Check that nothing is interfering with the
sunroof or blind and that the seals are clean.
►  With the ignition on, fully close the sunroof
and blind.
►  Press and hold the front part of button A, until
the sunroof and blind move slightly, then hold for
a further 1 second before releasing.
►  Wait 2 seconds and then press and hold the
front part of button A. The blind and the sunroof
will open and close, one after the other. When
both are completely closed again, hold for a
further 2 seconds and release.
If there is an operating fault, restart the
whole procedure.

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Ease of use and comfort03
When driving
Maintain a good driving position and hold the
steering wheel with both hands at the 'quarter to
three' position, so that you can easily and quickly
reach the controls behind and near the steering
wheel.
Never adjust the seats or steering wheel
when driving.
Always keep your feet on the floor.
Front seats
Front head restraints

Adjusting the height
Upwards:
►  Pull the head restraint up to the desired
position; you can feel the head restraint clicking
into position.
Downwards:
►  Depending on equipment, press lug A or button
B and then, while still pressing, lower the head
restraint.
The head restraint is correctly adjusted
when its upper edge is level with the top
of the head.
Adjusting the angle
(Depending on equipment)
Forwards:
►  move the lower part of the head restraint
forwards.
Rearwards:
►  press and hold button B and push the lower
part of the head restraint rearwards.
Removing a head restraint
►  Pull the head restraint fully up.
►  Depending on equipment, press lug A or C to
release the head restraint and raise it fully.
►  Stow the head restraint securely.
Refitting a head restraint
► Insert the head restraint rods into the guides
in the corresponding seat backrest.
►  Push the head restraint fully down.
►  If the vehicle is so equipped, press lug Aor C to
release the head restraint and push it down.
►  Adjust the height of the head restraint.
Never drive with the head restraints
removed; they should be in place and
adjusted for the occupant of the seat.
Before moving the seat backwards,
ensure that there is no person or object
that might prevent the full travel of the seat.
There is a risk of trapping or pinching
passengers if present in the rear seats or of
jamming the seat if large objects are placed on
the floor behind the seat.
Manually-adjustable seats
Longitudinal

►  Raise the control bar and slide the seat
forwards or backwards.
►  Release the control bar to lock the seat in
position on one of the notches.

48
Ease of use and comfort03
Rechargeable hybrid vehicles
An LED, located below the interior
rear view mirror and visible from outside
the vehicle, lights up blue to indicate that
the vehicle is being driven in Electric mode
(depending on country of sale).
Rear seats
Rear head restraints

They have two positions:
– A high position, for when the seat is in use:
►  Pull the head restraint fully up.
–
A low position, for stowing, when the seat is
not in use: ►  Press the lug A to release the head restraint
and push it down.
The rear head restraints can be removed.
Removing a head restraint
►  Pull the head restraint fully up.
►  Press the lug A to release the head restraint
and remove it completely.
Refitting a head restraint
►  Insert the head restraint rods into the guides
in the corresponding backrest.
►  Push the head restraint fully down.
►  Press the lug A to release the head restraint
and push it down.
Never drive with passengers seated at the
rear when the head restraints are
removed; the head restraints should be in
place and in the high position.
The head restraint for the centre seat
and those for the outer seats are not
interchangeable.
Backrest angle

►  To straighten or recline the backrest 3, press
control 4 or pull it into the desired position.
When adjusting the backrest with the
boot loaded, check that no object might
hinder the movement of the backrest - risk of
damaging the backrest!
Folding the backrests

Each section of the backrest has two release
controls:
–

A grip
1 on the outer edge of the backrest.
–

A le
ver 2 on the boot side trim.
The backrests should only be manoeuvred
when the vehicle is stationary.
First steps:
►  Lower the head restraints.
►  Lift up the rear armrest.
►  If necessary, move the front seats forward.