2020 CITROEN DS7 CROSSBACK tow

155
Practical information07
►  If the vehicle is unlocked, lock it and then
unlock it.
If selective unlocking of the doors is
activated, press the unlocking button on
the remote control twice to disconnect the
nozzle.
The red indicator lamp in the flap goes out to
confirm that the nozzle is unlocked.
►  Within 30 seconds, remove the charging
nozzle.
Domestic charging (mode 2)
The end of charging is confirmed when the
green CHARGE indicator lamp on the control unit
comes on fixed and the green light guides in the
flap come on fixed.
►  After disconnection, replace the protective
cover over the nozzle and close the charging flap.
►  Disconnect the control unit's charging cable
from the domestic socket.
Accelerated charging (mode 3)
The end of charging is confirmed by the
accelerated charging unit (Wallbox) and when the
green light guides in the flap come on fixed.
►  After disconnection, replace the nozzle on to
the charging unit and close the charging flap.
Deferred charging
By default, the deferred charging start time is set
to be around midnight. Depending on equipment, this time can be
changed.
Settings
► 
In the Energy touch screen application,
select the Charging tab.
►  Set the charging start time.
►  Press OK.
The setting is saved in the system.
You can also programme the deferred
charging function using a smartphone, via
the MyDS App application.
For more information on Remotely operable
additional functions, refer to the corresponding
section.
Activation
►  After programming the deferred charging,
connect the vehicle to the desired charging
equipment.
►  Press this button in the flap within one
minute to activate the deferred charging
(confirmed by the light guides coming on in blue).
Towing device
Load distribution
►  Distribute the load in the trailer so that
the heaviest items are as close as possible to
the axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance. The maximum towable
load must be reduced by 10% per 1,000 metres of
altitude.
Use genuine towing devices and wiring
harnesses approved by the Manufacturer.
We recommend having them fitted by a dealer
or a qualified workshop.
If not fitted by a dealer, they must still be
fitted in accordance with the Manufacturer's
instructions.
Important: if the vehicle has a motorised
tailgate and Hands-Free Tailgate Access
function, and a towing device has been fitted
outside the dealer network, it is essential to
visit a dealer or a qualified workshop to have
the detection system recalibrated - risk of
malfunction of the Hands-Free Tailgate Access
function.
Certain driving or manoeuvring aid functions
are automatically deactivated while an
approved towing system is in use.
For more information about driving with a
towing device fitted to a trailer and associated
with the Trailer stability assist, refer to the
corresponding section.
Comply with the maximum authorised
towable weight, as indicated on your
vehicle's registration certificate, on the
manufacturer's label and in the Technical data
section of this guide.

156
Practical information07
If using accessories attached to the
towing device (e.g. bicycle carriers, tow
boxes):
–

Comply with the maximum authorised no
se
weight.
–

Do no
t transport more than 4 conventional
bicycles or 2 electric bicycles.
When loading bicycles onto a bicycle carrier
on a towball, be sure to place the heaviest
bicycles as close as possible to the vehicle.
Observe the legislation in force in the
country where you are driving.
Vehicle equipped with motorised tailgate
with hands-free function (Hands-Free
Tailgate Access)
To avoid unintentionally opening the motorised
tailgate when operating the towing device:
–

Deactiv
ate this function in advance in the
vehicle's configuration application.
–

O

r remove the electronic key from the
recognition zone, with the tailgate closed.
Rechargeable hybrid vehicles
A rechargeable hybrid vehicle with 20"
wheels (R20) cannot be fitted with a towing
device.
It is therefore not possible to tow a trailer or
caravan.
Towing device with
retractable ball joint
When this towing device is not in use, it is folded
away underneath the rear bumper.
No tools are required to install or stow it.
Before any operation, the vehicle must be
stationary with the parking brake applied.
The area close to the exhaust pipe may reach a
high temperature: risk of burns!
Vehicle equipped with motorised tailgate
with hands-free function (Hands-Free
Tailgate Access)
To avoid unintentional opening of the tailgate,
follow the recommendations on the Towing
device by referring to the corresponding
section.
Unlocking handle
The towball is locked in either the storage
position or the usage position.
The unlocking handle is behind the rear bumper,
protected by a storage case.
To reach the handle:


►  Pass your hand flat under the rear bumper
with the palm facing upwards.
►  Insert your hand into the storage case and
grasp the handle.
To unlock the towball:
►  Pull the handle firmly downwards to release it.


The towball hangs, hooked onto its shaft.

157
Practical information07
As soon as you release the handle, it is engaged
automatically in its storage case.
Usage position
Towball unlocked:

►  Grasp the towball and rotate it while raising it
until it locks into place, in the vertical position.
The towball must be folded away when
using a high-pressure washer.
Do not direct the jet from less than 30 cm from
the towing system.


►  Raise the electrical socket cover and connect
the plug for the trailer or carrying device.
►  Attach the trailer’s safety cable to the ring in
the towball elbow.
Storage position
When the towing system is not in use, it is
recommended to fold the towball away.
In the event of a rear-end collision, damage to
the vehicle could be worse with the towball in
place.
Towball unlocked and socket disconnected:


►  Grasp the towball and rotate it until it locks
into place, in the horizontal position.
Contact a dealer or a qualified workshop for any
work on the towing system.
Roof bars
As a safety measure and to avoid
damaging the roof, it is essential to use
transverse roof bars approved for your vehicle.
Observe the instructions on fitting and use
contained in the guide supplied with the roof
bars.
Maximum load distributed over the
transverse roof bars, for a loading height
not exceeding 40 cm (except bicycle carrier):
80 kg.
As this value may change, please verify the
maximum load quoted in the guide supplied
with the roof bars.
If the height exceeds 40 cm, adapt the speed
of the vehicle to the profile of the road to avoid
damaging the roof bars and the fixings on the
vehicle.
Be sure to refer to national legislation in order
to comply with the regulations for transporting
objects that are longer than the vehicle.

160
Practical information07
or in certain moving components - risk of
strangulation and serious injury!
Rechargeable hybrid vehicles
Before any work is carried out under the
bonnet, it is essential to switch off the ignition
and disconnect the charging connector nozzle
if it is connected, check that the READY
indicator lamp is off on the instrument panel
and wait 4 minutes - risk of serious injury!
The location of the interior bonnet release
lever prevents the bonnet being opened
when the left-hand front door is closed.
When the engine is hot, handle the
exterior safety catch with care (risk of
burns), using the protected area.
When the bonnet is open, take care not to
damage the safety catch.
Do not open the bonnet under very windy
conditions.
Cooling of the engine when stopped
The engine cooling fan may start after the
engine has been switched off.
Take care with objects or clothing that could
be caught in the blades of the fan!
Opening



►  From the inside: pull the control lever, located
on the left below the dashboard, towards you.


►  From the outside: lift the safety catch and
raise the bonnet.
A bonnet strut opens the bonnet and holds it
open.
Closing
►  Lower the bonnet and release it near the end
of its travel.
►  Check the locking.
Because of the presence of electrical
equipment under the bonnet, it is strongly
recommended that exposure to water (rain,
washing, etc.) be limited.
Engine compartment
The engine shown here is an example for
illustrative purposes only.
The locations of the following components may
vary:
–

Air filt
er.
–

Engine oil dip
stick.
–

Engine oil filler c
ap.
–

Priming pump
.
–

Degas
sing screw.

164
Practical information07
Do not switch off the engine until the filter
is fully regenerated; repeated intervals
can degrade the engine oil prematurely.
Regenerating the filter while the vehicle is
stationary is not recommended.
Following prolonged operation of the
vehicle at very low speed or at idle, you
may, in exceptional circumstances, notice
water vapour coming from the exhaust while
accelerating. These emissions have no impact
on the vehicle’s behaviour and the
environment.
New vehicle
During the first few particle filter
regeneration operations, you may notice a
"burning" smell. This is perfectly normal.
Automatic gearbox
The gearbox does not require any
maintenance (no oil change).
Electric parking brake
This system does not require any routine
servicing. However, in the event of a
problem, do not hesitate to have the system
checked by a dealer or a qualified workshop.
For more information on the Electric
parking brake, refer to the corresponding
section.
Brake pads
Brake wear depends on the style of driving,
particularly in the case of vehicles used in
town, over short distances. It may be necessary to
have the condition of the brakes checked, even
between vehicle services.
Unless there is a leak in the circuit, a drop in the
brake fluid level indicates that the brake pads are
worn.
After washing the vehicle, moisture, or in
wintry conditions, ice can form on the
brake discs and pads: braking efficiency may
be reduced. Gently dab the brakes to dry and
defrost them.
Brake disc wear
For information on checking brake disc
wear, contact a dealer or a qualified
workshop.
Wheels and tyres
The inflation pressure of all tyres,
including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure label
are valid for "cold" tyres. If you have driven for
more than 10 minutes or more than 6 miles (10
kilometres) at over 31 mph (50 km/h), add 0.3 bar
(30 kPa) to the values indicated on the label.
Under-inflation increases energy
consumption. Non-compliant tyre
pressures cause tyres to wear prematurely and
have an adverse effect on the vehicle's road
holding - risk of accident!
Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. Regularly check the condition of the tyres
(tread and sidewalls) and rims as well as the
presence of the valve caps.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; replace the tyres as soon as
possible.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
Always mark the direction of rotation on the tyres
that will be stored when fitting winter or summer
tyres. Store them in a cool, dry place and away
from direct exposure to the sun's rays.
Winter or 4-seasons tyres can be identified
by this symbol on their sidewalls.
Shock absorbers
It is not easy for drivers to detect when
shock absorbers are worn. Nevertheless,

166
Practical information07
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is non-
flammable, colourless and odourless (when kept
in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of children,
in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11°C. Otherwise the
AdBlue
® may be frozen and so cannot be poured
into the tank. Park the vehicle in a warmer area
for a few hours to allow the top-up to be carried
out.
Never pour the AdBlue® into the Diesel fuel
tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after an
AdBlue breakdown, you must wait about
5 minutes before switching on the ignition,
without opening the driver's door, unlocking
the vehicle or bringing the electronic key into
the passenger compartment.
Switch on the ignition, then wait for 10
seconds before starting the engine.
►  Press the "START/STOP" button to switch off
the engine.


►  Turn the blue cap of the AdBlue® tank anti-
clockwise and remove it.
►  With a container of AdBlue®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue
® tank.
►  With an AdBlue® pump: insert the nozzle and
fill the tank until the nozzle automatically cuts
out.
In order not to overfill the AdBlue® tank:
–
Add betw
een 10 and 13 litres using
AdBlue
® containers.
–
St
op after the nozzle’s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
®
intermediate top-ups of 5 litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message “Top
up AdBlue: Starting impossible” – it is essential
to add at least 10 litres.
Top-up detection may not be instantaneous
after addition. It may take a few minutes of
driving before the top-up detection is effective.
Free-wheeling
In certain situations, it is necessary to put the
vehicle into free-wheeling mode (e.g. towing, on
a rolling road, automatic car wash (Wash mode),
rail or sea transport).
The procedure varies according to the type of
gearbox and parking brake.

172In the event of a breakdown08
List of tools

1.Chocks to immobilise the vehicle (depending
on equipment)
2. Socket for the wheel security bolts (located in
the glove box) (depending on equipment)
To adapt the wheelbrace to the special
‘security’ bolts.
3. Removable towing eye and tool to open the
rear protective cover
For more information on Towing the vehicle and
using the removable towing eye, refer to the
corresponding section.
With temporary puncture repair kit

4. 12 V compressor with cartridge of sealant and
speed limit sticker
For temporary repair of a tyre and to adjust the
tyre pressure.
For more information on the Temporary puncture
repair kit, refer to the corresponding section.
With spare wheel

5. Wheelbrace
For removing the wheel bolts.
6. Jack with integrated handle
To raise the vehicle.
7. Wheel bolt cap removal tool (depending on
equipment)
For removing the wheel bolt head finishers on
alloy wheels.
For more information on the Spare wheel, refer to
the corresponding section.
Temporary puncture repair
kit
Visit this link to view explanatory videos:
http://q-r.to/bagGl9
Made up of a compressor and a sealant
cartridge, it allows you to carry out a temporary
repair of the tyre so that you can drive to the
nearest garage.
It is designed to repair most punctures located on
the tyre tread.
The vehicle's electric system allows the
connection of the compressor to the 12 V

173In the event of a breakdown08
power supply for long enough to repair a tyre
after a puncture.
Tyre inflation pressures are indicated on
this label.
For more information on Identification
markings, particularly this label, refer to the
corresponding section.
For more information on the Tool kit, refer
to the corresponding section.
Repair procedure
Do not remove any foreign body (e.g. nail,
screw) which has penetrated the tyre.
►  Park the vehicle without obstructing traffic
and apply the parking brake.
►  Follow the safety instructions (hazard warning
lamps, warning triangle, high visibility jacket,
etc.) according to the legislation in force in the
country in which you are driving.
►  Switch the ignition off.


► Remove the transparent cap from the bottle
of sealant.
►  Lift the protective cover before installing the
bottle of sealant on the compressor.
►  Turn the bottle of sealant over and screw it a
quarter turn into the compressor.
►  Remove the valve cap from the tyre to be
repaired, and place it in a clean place.


►  Uncoil the pipe stowed under the compressor.
►  Connect the pipe from the compressor to the
valve of the tyre to be repaired and tighten firmly.
►  Check that the compressor switch is in
position "O".
►  Fully uncoil the electric cable stowed under
the compressor.
►  Connect the compressor's electric plug to the
vehicle's 12 V socket.
►  Affix the speed limit sticker.
The speed limit sticker must be affixed
inside the vehicle in the area close to the
driver, to remind them that a wheel is in
temporary use.
►  Switch the ignition on.


► Switch on the compressor by moving the
switch to position "I" until the tyre pressure
reaches 2 bar. The sealant product is injected
under pressure into the tyre; do not disconnect
the pipe from the valve during this operation (risk
of blowback).
If after approximately 7 minutes, the
pressure of 2 bar is not reached, this
indicates that the tyre is not repairable;
contact a dealer or a qualified workshop for
assistance.