2020 CITROEN DS7 CROSSBACK break

185
In the event of a breakdown08
►  Switch off charger B before connecting
the cables to the battery, so as to avoid any
dangerous sparks.
►  Ensure that the charger cables are in good
condition.
►  Lift the plastic cover on the (+) terminal, if the
vehicle has one.
►  Connect the cables of charger B as follows:
•

Po
sitive (+) red cable to the (+) terminal on
battery A.
•

Nega
tive (-) black cable to earth point C on the
vehicle.
►  At the end of the charging operation, switch
off charger B before disconnecting the cables
from battery A.
Disconnecting/reconnecting the
accessory batteries
Procedure for disconnecting/reconnecting the
accessory batteries in the event of long-term
immobilisation of the vehicle.
Before disconnecting the accessory batteries:
►  Open the driver's door and boot.
►  Close all other doors.
►  Switch off all electrical consumers (audio
system, wipers, lamps, etc.).
►  Switch off the ignition and wait for the READY
indicator lamp to go out.
►  Observe a waiting time of 4 minutes.
Never reverse the order of the steps for
disconnecting and reconnecting the
accessory batteries - risk of irreversible
damage!
Disconnection
Rear battery:
► Disconnect the (-) terminal using the black
quick-release connector.
Front battery:


►  Disconnect the (+) terminal by disconnecting
the red quick-release clamp: •

Raise le
ver A fully to release clamp B.
•

R
emove clamp B by lifting it off.
Reconnection
Front battery:

► Connect the (+) terminal by connecting the
red quick-release clamp: •

Raise le
ver A fully.
•

R
efit open clamp B on the (+) terminal.
•

Push clamp 
B fully down.
•

Lo
wer lever A to lock clamp B.
Rear battery:
►  Connect the (-) terminal using the black quick-
release connector.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a dealer or a qualified
workshop.

186
In the event of a breakdown08
Referring to the relevant section, reinitialise
certain equipment:
–
Electronic k
ey.
–

Sunroo
f and electric blind.
–

Electric windo
ws.
–

Da
te and time.
–

Pre
set radio stations.
After reconnecting the battery, the
message "Collision risk detection system
fault" is displayed on the instrument panel
when the ignition is switched on. This
operation is perfectly normal. The message
will disappear while driving.
Towing the vehicle
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
–

B

roken down on a motorway or main road.
–

No
t possible to put the gearbox into neutral,
unlock the steering, or release the parking
brake.
– Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
–

T
owing with only two wheels on the ground.
–

Four-wheel driv
e vehicle.
–

No appro
ved towbar available.
Rechargeable hybrid vehicles
Before any intervention, with the ignition
on, depress the brake pedal and select mode
N, then switch off the hybrid system (READY
indicator lamp off).
Always call on professionals for recovery of the
vehicle on a flatbed lorry or trailer.
Use the towing eye only to free the vehicle
if it is stuck, or to secure it for recovery on a
flatbed lorry or trailer.
Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the
ground Rear wheels on the ground
Flatbed4 wheels on the ground
with towbar
Internal combustion/Automatic


Hybrid 2WD

187
In the event of a breakdown08
Towing constraints
Type of vehicle
(engine/gearbox) Front wheels on the
ground Rear wheels on the ground
Flatbed4 wheels on the ground
with towbar
Hybrid 4WD


2WD: 2-wheel drive.
4WD: 4-wheel drive.
In case of battery or electric parking brake failure, it is essential to call a professional using flatbed recovery vehicles.
Accessing the tools

The opening tool for the rear protective cover is
secured to the towing eye.
For more information on accessing the Tool kit,
refer to the corresponding section.
Towing your vehicle
To access the front screw thread:


► 
Unclip the cover by pressing at its top left-
hand corner.
►  Release the cover.
To be towed:
►  Screw the towing eye in fully.
►  Install the towbar.
►  Put the gearbox into neutral.
Failure to observe this instruction could
result in damage to certain components
(e.g. braking, transmission) and to the absence
of braking assistance the next time the engine
is started.
Never tow the vehicle with the driving
wheels on the ground and the engine off.
►  Unlock the steering and release the parking
brake.
►  Switch on the hazard warning lamps on both
vehicles in accordance with the legislation in
force in the country in which you are driving.
►  Move off gently, drive slowly and only for a
short distance.
Towing another vehicle
To access the rear screw thread:

188
In the event of a breakdown08

► Unclip the cover, using the tool attached to the
towing eye.
To tow:
►  Screw the towing eye in fully.
►  Install the towbar.
►  Switch on the hazard warning lamps on both
vehicles.
►  Move off gently, drive slowly and only for a
short distance.

199
DS IRIS SYSTEM - 12" touch screen Infotainment system10
From any page, press the touch screen
with three or more fingers to display the
applications wall.
Help
Access the handbook and watch tutorials.
Media
Select an audio source or radio station.
Mirror Screen®
Smartphone connected with Mirror
Screen®: access to the projected view of
Apple®CarPlay® or Android Auto.
Smartphone not connected: access the menu
allowing you to connect a smartphone.
Navigation
(depending on equipment)
Enter navigation settings and choose a
destination.
Use services available in real time, depending on
equipment.
Voice commands
(depending on equipment)
Use the system or smartphone voice recognition
via the system.
Phone
Telephone not connected: access the
menu allowing you to connect a telephone.
Telephone connected: access the call log,
contacts and telephone settings.
Two connected telephones: access the contents
of the priority telephone with the possibility of
changing the priority of the telephone.
Settings Main settings for the audio system, touch screen
and digital instrument panel.
Voice commands
First steps
(depending on equipment)
The voice recognition service offers a choice of
17 languages
minimum (F rench, German, English
(UK), English (US), Arabic, Brazilian, Chinese,
Spanish, Hebrew, Italian, Japanese, Dutch, Polish,
Portuguese, Russian, Swedish, Turkish) available
with the cellular network and in line with the
language chosen and previously configured in the
system.
The system supports two languages

for c
ases
where the area in which the vehicle is travelling is
not covered by the cellular network.
These languages, referred to as on-board
languages,

are do
wnloaded into the system.
If the chosen language has not been downloaded,
a message on the screen appears as soon as the
cellular network is not connected for the first
time and offers to download it.
To use this new language in all areas, download
it beforehand (ignition on without starting the
engine) via the Wi-Fi network.
Apply the download procedure displayed on the
screen.
Downloading this new language removes the least
used on-board language.
Information - Using the system
When voice commands are activated, say
your command after the audible signal.
For commands in several stages, interaction
takes place with the system to complete the
initial request.
Some commands self-validate after 7 seconds.
If the system has not taken your command into
account, it will indicate this by a voice message
and an on-screen display.
Opening voice recognition
Voice commands can be used on any
screen page, provided there are no other
sources which take priority in use (reverse,
emergency or assistance call, telephone call,
other smartphone voice recognition already
launched).
Choice of opening voice recognition:
►  Say "OK Iris".
or
►  Press the button located on the steering
wheel.
or
►  Press the touch screen button.
To ensure that voice commands are
always recognised by the system, please
follow these recommendations:
–

Use natural language in a normal tone
without breaking up w

ords or raising your
voice.