2020 CITROEN DISPATCH SPACETOURER service

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Telephone
QUESTIONANSWERSOLUTION
I cannot connect my Bluetooth telephone. The telephone's Bluetooth function may be switched off or the telephone may not be visible.Check that the telephone has Bluetooth
switched on.
Check in the telephone settings that it is "visible
to all".
The Bluetooth telephone is not compatible with
the system. It is possible to check the compatibility of the
telephone on the Brand's website (services).
Android Auto and CarPlay do not work. Android Auto and CarPlay may not activate if
the USB cables are of poor quality.Use authentic USB cables to ensure
compatibility.
The volume of the telephone connected in
Bluetooth mode is inaudible. The sound depends on both the system and the
telephone.Increase the volume of the audio system, to
maximum if required, and increase the volume
of the telephone if necessary.
Ambient noise affects the quality of the
telephone call. Reduce the ambient noise level (close windows,
reduce ventilation, slow down, etc.).
The contacts are not listed in alphabetical order. Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.Change the telephone directory display settings.
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The touch screen is of the "capacitive"
type.
To clean the screen, use a soft, non-
abrasive cloth (e.g. spectacles cloth) with
no additional product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently
in the side bars or in the upper bar of the touch
screen (depending on equipment):
-

R
eminder of the air conditioning information
(depending on version), and direct access to
the corresponding menu.
-

G
o directly to the selection of the audio
source, to the list of radio stations (or list of
titles depending on the source).
-

G
o to the "Notifications" of messages,
emails, map updates and, depending on the
services, the navigation notifications.
-

G
o to the settings for the touch screen and
the digital instrument panel. Selection of the audio source (depending on
equipment):
-

F
M/DAB/AM radio stations (depending on
equipment).
-

T
elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
-

U
SB memory stick.
-

M
edia player connected via the auxiliary
socket (depending on equipment).
-

C
D player (depending on equipment).
-
V

ideo (depending on equipment).Using the "Settings" menu, create a profile
for just one person or a group of people
with common interests, with the possibility
of entering a multitude of settings (radio
presets, audio settings, navigation history,
contact favourites, etc.)
; these settings
are taken into account automatically.
In very hot conditions, the volume may
be limited to protect the system. It may go
into standby (screen and sound off) for at
least 5


minutes.
The return to normal takes place when
the temperature in the passenger
compartment has dropped.
Steering mounted controls
Voice commands :
This control is located on the
steering wheel or at the end of the
lighting control stalk (depending on
equipment).
Short press, system voice
commands.
Long press, smartphone voice
commands via the system.
Increase volume.
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AndPress this button to enter the value
for "Longitude " using the virtual
keypad.
TMC (Traffic Message
Channel)
TMC (Traffic Message Channel)
messages are linked to a European
standard on the broadcasting of traffic
information via the RDS system on FM
radio, transmitting traffic information in
real time.
The TMC information is then displayed
on a GPS Navigation system map and
taken into account straight away during
navigation, so as to avoid accidents, traffic
jams and closed roads.
The display of danger zones depends on
the legislation in force and subscription to
the service.
Connected navigation
Depending on version
Depending on the equipment level of the
vehicle
Network connection provided by
the vehicle
OR
Network connection provided by
the user
For the list of eligible smartphones, go to
the Brand's national website.
Connected navigation
connection
Network connection provided by
the vehicle
The system is automatically
connected to the internet, to the
connected ser vices, and does not
require a connection provided by the
user via their smartphone.
Network connection provided by
the user
Connect a USB cable.
The smartphone charges when
connected by the USB cable.
USB connection
Activate the Bluetooth function on
the telephone and ensure that it is
visible to all (see the "Applications"
section).
Bluetooth connection
This function is only available if it has been
activated either via the "Notifications" or
via the "Applications" menu. Press " Notifications ".
Select Wi-Fi to activate it.
Activate and enter settings for sharing
the smartphone connection.
Wi-Fi connection Select a Wi-Fi network found by the
system and connect.
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ORPress Applications to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Wi- Fi network
connection ".
Select the " Secured" or "Not
secured " or "Stored " tab.
Select a network.
Using the virtual keypad, enter the
" Key " for the Wi-Fi network and the
" Password ". The ser vices offered with connected
navigation are as follows.
A Connected Services pack:
-


Weather,
-

F
illing stations,
-
C

ar park,
-


Tr a f f i c ,
-

P
OI local search.
A Danger zone pack (as an option).
Settings specific to
connected navigation
Press the " MENU" button to go to the
secondary page. Select "
Settings ".
Select " Map".
Press " OK" to start the connection.
Usage restrictions:
-
W

ith CarPlay
®, connection sharing is
only with a Wi-Fi connection.
-
W

ith MirrorLink
TM, connection sharing
is only with a USB connection.
The quality of ser vices depends on the
quality of the network connection. With the arrival of "TOMTOM
TR AFFIC", the ser vices will be
available.
Processes and standards are constantly
changing ; for the communication process
between the smartphone and the system
to work correctly, it is recommended to
update the operating system of the
smar tphone as well as the date and
time of the smar tphone and of the
system.
Press Navigation to display the
primary page. Activate or deactivate:
-
"
Allow declaration of danger
zones ".
- "
Guidance to final destination
on foot "
- "
Display recommended
speed ”
These settings must be made
according to each profile.
Select " Alerts".
Activate or deactivate:
- "
Advise of car park nearby ",
" Filling station alert ", "Risk
areas alert ", "Accident black
spot alert " then select the
alert symbol, " Give an audible
warning ", "Advise proximity
of POI 1 ", "Advise proximity of
POI 2 ".
To have access to connected navigation,
select the option: " Authorise sending
information " in "Settings".
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Notification of "Danger
zones"
To issue notification of danger zones,
select the option: "Allow notification of
danger zones ".
Press Navigation to display the
primary page.
Press the " Repor t a new danger
zone " button located in the side bars
or the upper bar of the touch screen
(depending on equipment).
Select the option " Ty p e" to choose
the type of "Danger zone".
Select the " Speed" option and enter
it using the virtual keypad. Press "
OK" to save and distribute
the information.
Authorising sending
information
Press Settings to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "System settings ".
Select the " Privacy mode " tab.
Activate or deactivate:
-
"No sharing (data, vehicle
position) ".
-
"Data sharing only "
-
"Sharing data and the vehicle
position "
"Danger zones" pack
updates
Press Settings to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "System settings ". Select the "
System info " tab.
Select " View" to display the versions
of the different modules installed in
the system.
Select " Update(s) due ".
It is possible to download system and map
updates from the Brand’s website.
The update procedure is also available
there.
After the updates have downloaded,
installation on the vehicle must be done
with the engine running and vehicle
stationary.
Displaying the weather
Press Navigation to display the
primary page.
Press this button to display the list of
services.
Select " View map ".
It is possible to access the "Notifications"
at any time in the upper bar.
The display of danger zones depends on
the legislation in force and subscription to
the service.
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Internet browser
Press Applications to display the
primary page.
Press " Connectivity " to go to the " Internet
browser " function.
Press " Internet browser " to display the
browser home page.
Select the country of residence.
Press "OK" to save and start the
browser.
Connection to the internet is via one of
the network connections provided by the
vehicle or the user.
Bluetooth connection®
Activate the Bluetooth function on the
telephone and ensure that it is "visible to
all" (telephone configuration).
Procedure from the telephone
Select the system name in the list of
devices detected.
In the system, accept the connection request
from the telephone. To complete the pairing, whichever
procedure used (from the telephone or
from the system), ensure that the code
is the same in the system and in the
telephone.
Procedure from the system
Press Applications
to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Press "Bluetooth connection ".
Select " Search".
The list of telephones detected is
displayed.
If the pairing procedure fails, it is
recommended that you deactivate and
then reactivate the Bluetooth function on
the telephone. Select the name of the chosen
telephone in the list.
Depending on the type of telephone, the
option is given to accept or not accept the
transfer of contacts and messages.
Connection sharing
The system offers to connect the telephone
with 3 profiles:
- "Telephone " (hands-free kit, telephone
only),
-
"Streaming " (streaming: wireless playing of
the audio files on the telephone),
-
"Mobile internet data ".
The " Mobile internet data " profile
must be activated for connected
navigation (where the vehicle does not
have "Emergency and assistance call"
services), having first activated sharing of
this connection on the smartphone.
Select one or more profiles.
Press " OK" to confirm.
Wi-Fi connection
Network connection by the smartphone's Wi-Fi.
Press Applications to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
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Select "Wi- Fi network
connection ".
Select the " Secured" or "Not
secured " or "Stored " tab.
Select a network.
Using the virtual keypad, enter the
" Key " for the Wi-Fi network and the
" Password ".
Press " OK" to start the connection.
The Wi-Fi connection and the sharing of
the Wi-Fi connection are exclusive.
Wi-Fi connection sharing
Creation of a local Wi-Fi network by the
system. Press Applications to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Wi-Fi connection sharing ".Select the "
Activation" tab to activate or
deactivate sharing of the Wi-Fi connection.
And/or
Select the " Settings" tab to change the name
of the system network and the password.
Press "OK" to confirm.
To protect against unauthorised access
and to make the set of systems as secure
as possible, the use of a security code or
a complex password is recommended.
Managing connections
Press Applications to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Manage connection ".
With this function, you can view the access
to connected ser vices, the availability of
connected services and modify the connection
mode.
Radio
Selecting a station
Press Radio Media to display the
primary page.
Press " Frequency ".
Press one of the buttons for an
automatic search for radio stations.
Or Move the slider for a manual search
for frequencies up or down.
Or Press Radio Media to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Radio stations " in the
secondary page.
Press " Frequency ".
Enter the values using the virtual
keypad.
First enter the units then click on the
decimals zone to enter the figures
after the decimal point.
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Select "Search".
The list of telephones detected is
displayed.
If the pairing procedure fails, it is
recommended that you deactivate and
then reactivate the Bluetooth function on
the telephone. Select the name of the chosen
telephone in the list.
Connection sharing
The system offers to connect the telephone
with 3 profiles:
-
"Telephone " (hands-free kit, telephone
only),
-
"Audio streaming " (streaming: wireless
playing of the audio files on the telephone),
-
"Mobile internet data ".
Activation of the " Mobile internet
data " profile is obligatory for connected
navigation having first activated sharing of
this connection on the smartphone.
Select one or more profiles.
Press " OK" to confirm. Depending on the type of telephone, the
option is given to accept or not accept the
transfer of contacts and messages.
Automatic reconnection
On return to the vehicle, if the last
telephone connected is present again, it is
automatically recognised and within about
30 seconds of switching on the ignition,
the pairing is established automatically
(Bluetooth activated).
To modify the connection profile: Press Telephone to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
Select "Bluetooth connection " to
display the list of paired devices.
Press the "details" button.
Select one or more profiles.
Press " OK" to confirm. The ability of the system to connect to just
one profile depends on the telephone.
All three profiles may connect by default.
The services available depend on
the network, the SIM card and the
compatibility of the Bluetooth devices
used. Check the user guide for the
telephone and with the service provider
for the available services.
The profiles compatible with the system
are: HFP, OPP, PBAP, A 2DP, AVRCP,
MAP and PAN.
Go to the Brand's website for more information
(compatibility, additional help, etc.).
Managing paired telephones
This function allows the connection or
disconnection of a device as well as the
deletion of a pairing.
Press Telephone to display the
primary page.
Press the " OPTIONS" button to go to the
secondary page.
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