2020 CITROEN DISPATCH SPACETOURER service

109
Localised Assistance Call
** According to the geographic coverage of ‘Localised Emergency Call’, ‘Localised
Assistance Call’ and the official national
language chosen by the owner of the vehicle.
The list of countries covered and of the
telematic services is available from dealers
or on the website for your country.
If the vehicle breaks down, press button 2 for
more than 2 seconds to request assistance
(confirmed by a voice message**).
Pressing again immediately cancels the
request.
Geolocation
Deactivate/reactivate geolocation by
simultaneously pressing buttons 1 and 2 and
then a single press of button 2 to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration
of these ser vices and, if desired, modify
them to suit your wishes. In a multilingual
country, configuration is possible in the
official national language of your choice. For technical reasons, in particular to
improve the quality of telematic ser vices
for customers, the Manufacturer reserves
the right to carry out updates to the
vehicle's on-board telematic system at
any time.
If you benefit from the Citroën Connect
Box offer with the SOS and assistance
pack included, there are additional
ser vices available to you in your personal
space, via the website for your country.
Audible warning
F Press the central part of the steering wheel.
Electronic stability control
(ESC)
Electronic stability control programme
incorporating the following systems:
-

A
nti-lock Braking System (ABS) and
Electronic Brake Force Distribution (EBFD).
-
E

mergency braking assistance (EBA).
-
A

nti-slip regulation (ASR).
-
D

ynamic stability control (DSC).
Definitions
Anti-lock braking system (ABS)
and electronic brake force
distribution (EBFD)
These systems improve the stability and
manoeuvrability of your vehicle when braking
and contribute towards improved control in
corners, in particular on poor or slippery road
surfaces.
The ABS prevents wheel lock in the event of
emergency braking.
The electronic brake force distribution system
manages the braking pressure wheel by wheel.
5
Safety

191
When the engine is hot, handle the
exterior safety catch and the bonnet
stay with care (risk of burns), using the
protected area.
When the bonnet is open, take care not to
damage the safety catch.
Do not open the bonnet under very windy
conditions.
The cooling fan may star t after
switching off the engine: take care
with articles and clothing that might be
caught by the fan blades.
Opening
F Open the door.
F
P
ull towards you the release lever ( 1),
located at the bottom of the door frame.
F

L
ift the safety catch ( 2), then raise the
bonnet. F

U
nclip the stay (
3) from its housing and
place it in the support slot to hold the bonnet
open.
Closing
F Take the stay out of the support slot.
F C lip the stay in its housing.
F

L
ower the bonnet and release it near the
end of its travel.
F

P
ull on the bonnet to check that it is fully
latched.
Because of the presence of electrical
equipment under the bonnet, it is
recommended that exposure to water
(rain, washing, etc.) be limited.
Engine
Diesel
The diesel circuit is under very high
pressure.
All work on this circuit must be carried out
only by a CITROËN dealer or a qualified
workshop.
This engine is an example only. The location of
the dipstick and engine oil filler cap, as well as
the priming pump may vary. 1.
Screenwash and headlamp wash
reservoir.
2. Engine coolant reservoir.
3. Engine oil filler cap.
4. Engine oil dipstick.
5. Priming pump.
6. Brake fluid filler cap.
7. Battery.
8. Remote earth point ("-" terminal).
9. Fusebox.
10. Power steering fluid reservoir.
11. A i r f i l t e r.
Checking levels
Check all of the following levels regularly in
accordance with the manufacturer's service
schedule. Top them up if required, unless
otherwise indicated.
If a level drops significantly, have the
corresponding system checked by a CITROËN
dealer or a qualified workshop.
7
Practical information

193
During the 30 minutes after topping up the
o il, the check per formed with the oil level
indicator in the instrument panel when the
ignition is switched on is not valid.
Brake fluid
The level of this fluid should be
close to the " MAX" mark. If not,
check the brake pad wear.
To know how often the brake fluid should be
replaced, refer to the manufacturer's servicing
schedule. If topping up, clean the cap before
replacing it. Use only DOT4 brake fluid
from a sealed canister.
F

A

dd more oil if necessary.
F

A

fter checking the level, carefully refit the oil
filler cap and the dipstick in its tube.
Power steering fluid
The level of this fluid should be
close to the " MAX" mark. With the
engine cold and the vehicle standing
on level ground, check this by
reading the level on the filler neck.
Engine coolant
Check the engine coolant level
regularly.
It is normal to top up this fluid
between two services.
The check and top-up must only be done with
the engine cold.
A low level presents a risk of serious damage
to the engine.
The level of this fluid should be close to the
" MAX " mark but should never exceed it.
If the level is close to or below the " MIN” mark,
it is essential to top up. the pressure to drop.
Once the pressure has dropped, remove the
cap and top up to the required level.
Screen and headlamp
washer fluid
Top up the reser voir when you next
stop the vehicle.
Fluid specification
The fluid must be topped up with a ready-to-
use mixture.
In winter (temperatures below zero), a liquid
containing an agent to prevent freezing must
be used which is appropriate for the prevailing
conditions, in order to protect the elements of
the system (pump, tank, ducts, jets, etc.).
When the engine is hot, the temperature of this
fluid is regulated by the fan.
In addition, as the cooling system is
pressurised, wait at least one hour after
switching off the engine before carrying out any
work.
To avoid the risk of scalding if you need to top
up in an emergency, wrap a cloth around the
cap and unscrew the cap by two turns to allow Filling with pure water is prohibited
under all circumstances (risk of freezing,
limestone deposits, etc.).
Diesel fuel additive (Diesel
with particle filter)
or
The minimum level in the particle
filter additive tank is indicated by
fixed illumination of this warning
lamp, accompanied by an audible
warning and a message warning that
the level of additive is too low.
7
Practical information

194
To p p i n g u p
This additive must be topped up without delay
by a CITROËN dealer or a qualified workshop.
AdBlue (BlueHDi)
An alert is triggered once the reser ve level is
reached.
For more information on the Indicators and in
particular the AdBlue range indicators, refer to
the corresponding section.
To avoid the vehicle being immobilised as per
regulations, you must top up the AdBlue tank.
For more information on AdBlue
® (BlueHDi) ,
and in particular on the supply of AdBlue, refer
to the corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according
to your engine.
Other wise, have them checked by a CITROËN
dealer or a qualified workshop. Only use products recommended by
CITROËN or products of equivalent quality
and specification.
In order to optimise the operation of
components as important as those in the
braking system, CITROËN selects and
offers very specific products.
12 V battery
The battery does not require any
maintenance.
However, check regularly that the
terminals are correctly tightened
(versions without quick release
terminals) and that the connections
are clean.
For more information on the precautions to
take before any work on the 12
V batter y,
refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12
V lead-acid battery of
specific technology and specification.
Its replacement should be carried out
only by a CITROËN dealer or a qualified
workshop.
Passenger compartment filter
Depending on the environment and
the use of the vehicle (e.g. dusty
atmosphere, city driving), change it
twice as often if necessar y .
A clogged passenger compartment
filter may have an adverse effect on
the per formance of the air conditioning
system and generate undesirable odours.
Air filter
Depending on the environment and
the use of the vehicle (e.g. dusty
atmosphere, city driving), change it
twice as often if necessar y .
Oil filter
Change the oil filter each time the
engine oil is changed.
Practical information

195
Particle filter (Diesel)
or The start of saturation of the particle
filter is signalled by the temporary
illumination of this warning lamp,
accompanied by a message warning
of the risk of the filter clogging up.
If the warning lamp stays on, this indicates
a low Diesel additive level.
For more information on Checking levels ,
refer to the corresponding section.
Following prolonged operation of the
vehicle at very low speed or at idle,
you may, in exceptional circumstances,
notice the emission of water vapour at the
exhaust on acceleration. This does not
affect the behaviour of the vehicle or the
environment. New vehicle
The first particle filter regeneration
operations may be accompanied by a
"burning" smell, which is per fectly normal.
Manual gearbox
The gearbox does not require any
maintenance (no oil change).
Automatic gearbox
The gearbox does not require any
maintenance (no oil change).
Electronic gearbox
The gearbox does not require any
maintenance (no oil change).
Brake pads
Brake wear depends on the style
of driving, particularly in the case
of vehicles used in town, over short
distances. It may be necessary to
have the condition of the brakes
checked, even between vehicle
services.Unless there is a leak in the circuit, a drop in
the brake fluid level indicates that the brake
pads are worn.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37 mph (60

km/h) until the warning lamp
goes off. After washing the vehicle, dampness, or
in wintry conditions, ice can form on the
brake discs and pads: braking efficiency
may be reduced. Make light brake
applications to dry and defrost the brakes.
Brake disc/drum wear
For any information on checking
brake disc/drum wear, contact a
CITROËN dealer or a qualified
workshop.
Parking brake
If excessive travel or a loss of
effectiveness of this system is
noticed, the parking brake must
be adjusted, even between two
services.
This system must be checked by a CITROËN
dealer or a qualified workshop.
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Practical information

198
Keep AdBlue® out of the reach of children,
in its original container.
Procedure
Before starting the top-up procedure, ensure
that the vehicle is parked on a flat and level
sur face.
In wintry conditions, ensure that the
temperature of the vehicle is above -11
°C.
Otherwise the AdBlue
® may be frozen and so
cannot be poured into its tank. Park the vehicle
in a warmer area for a few hours to allow the
top-up to be carried out.
Never put the AdBlue
® into the Diesel fuel
tank.
If any AdBlue
® is splashed, or if there
are any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off
using a sponge and hot water. F

S
witch off the ignition and remove the key
from the switch to switch off the engine.
or
F
W
ith Keyless Entry and Starting, press the
" START/STOP " button to switch off the
engine.
Access to the AdBlue® tank
F From below, pull the black c ove r.
In certain conditions (high temperature, for
example), risks of the release of ammonia
cannot be excluded: do not inhale the vapour.
Vapours containing ammonia have an irritant
effect on mucous membranes (eyes, nose and
throat).
F

T

urn the blue cap 1/6 of a turn anti-
clockwise.
F

L

ift off the cap.
F

O

btain a container of AdBlue
®. After first
checking the use-by date, carefully read
the instructions for use on the label before
pouring the contents of the container into
the vehicle's AdBlue tank.
Or F

I
nsert the AdBlue
® pump nozzle and refill
the tank until the nozzle stops automatically.
F

A

fter refilling, carry out the same operations
in reverse order.
F

R

efit the black cover, starting
at the top.
F

F

or access to the AdBlue
® tank, open the
front left-hand door. To avoid over flowing the AdBlue
® tank:
•
T
op up between 10 and 13

litres using
AdBlue
® containers.
Or
•

D

o not continue after the nozzle’s first
automatic cut-off if you are refilling at a
service station.
Practical information

10
Connecting Apple® players
Connect the Apple® player to the USB port
using a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the
portable device connected (artists
/ albums /
genres

/ playlists).
The version of software in the audio system
may not be compatible with the generation of
your Apple
® p l aye r.
Information and advice
The CD player can play files with “.mp3”,
“.wma”, “.wav” and “.aac” file extensions, with a
bit rate of 32 to 320 Kbps.
It also supports TAG mode (ID3 tag, WMA
TAG) .
No other file types (“.mp”4, etc.) can be read.
Files of the ".wma" type should be to the wma
9 standard.
The sampling rates supported are 11, 22, 44
and 48 kHz. No other file types (“.mp4”, etc.) can be read.
Files of the ".wma" type should be to the wma
9 standard.
The sampling rates supported are 11, 22, 44
and 48 kHz.
File names should have fewer than 20
characters, avoiding special characters (e.g.
«
? ; ù) so as to avoid any reading or display
problems.
In order to be able to play a burned CDR or
CDRW, select standards ISO 9660 level 1, 2, or
Joliet, if possible, when burning the CD.
If the disc is burned in another format, it may
not be played correctly.
It is recommended that the same burning
standard be always used on an individual disc,
with the lowest speed possible (4x maximum)
for the best acoustic quality.
In the particular case of a multi-session CD, the
Joliet standard is recommended.
To protect the system, do not use a USB hub.
Use only USB memory sticks formatted
FAT 32 (File Allocation Table).
Via the USB port, the system can play audio
files with the extension ".mp3”, “.wma”, “.wav”,
“.cbr”, “.vbr" with a bit rate of 32 to 320 Kbps. It is recommended that you use genuine
Apple
® USB cables for correct operation.
Telephone
Pairing a Bluetooth®
telephone
As a safety measure and because they
require prolonged attention on the part
of the driver, the operations for pairing
of the Bluetooth mobile telephone with
the Bluetooth hands-free system of your
audio system must be carried out with the
vehicle stationary and the ignition on.
Activate the telephone's Bluetooth
function and ensure that it is "visible to all"
(telephone configuration).
The services available depend on
the network, the SIM card and the
compatibility of the Bluetooth telephone
used.
Check the instructions for your telephone
and with your ser vice provider for the
ser vices to which you have access.
Bluetooth® audio system

13
The system offers to connect the telephone
with 3 profiles:
- "Telephone " (hands-free kit, telephone
only),
-
"Audio streaming " (streaming: wireless
playing of the audio files on the telephone),
-
"Internet data ".
Select one or more profiles.
Press " OK" to confirm.
The ability of the system to connect to just
one profile depends on the telephone.
All three profiles may connect by default.
The services available depend on
the network, the SIM card and the
compatibility of the Bluetooth devices
used. Check the user guide for the
telephone and with the service provider
for the available services.
The profiles compatible with the system
are: HFP, OPP, PBAP, A 2DP, AVRCP,
MAP and PAN.
Go to the Brand's website for more information
(compatibility, additional help, etc.).Managing paired telephones
This function allows the connection or
disconnection of a device as well as the
deletion of a pairing.
Press Telephone to display the
primary page.
Press the " TEL" button to go to the secondary
page.
Press "Bluetooth connection " to
display the list of paired devices.
Press on the name of the telephone
chosen in the list to disconnect it.
Press again to connect it.
Deleting a telephone
Press the basket at the top right
of the screen to display a basket
alongside the telephone chosen.
Press the basket alongside the
telephone chosen to delete it.
Making a call
Using the telephone is not recommended
while driving.
Parking the vehicle.
Make the call using the steering mounted
controls.
Calling a new number
Press Telephone to display the
primary page.
Enter the phone number using the
digital keypad.
Or
Press "End call".
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
Make a short press on the steering
mounted PHONE button to accept
an incoming call.
And Make a long press
on the steering mounted PHONE
button to reject the call.
.
CITROËN Connect Radio