2020 CITROEN C5 AIRCROSS lock

45
For more information on the Remote control
or on the Keyless Entr y and Star ting , refer to
the corresponding section.
If there is a
fault or if it is difficult to move
the tailgate when opening or closing
it, have it checked as soon as possible
by a
CITROËN dealer or a qualified
workshop to prevent the problem
becoming worse, and potentially causing
the tailgate to drop and thereby inflicting
serious injuries.
The tailgate is not designed to support
a
bicycle carrier.
Closing
F Lower the tailgate using the interior grab handle.
If the tailgate is not fully closed:
-

w
ith the engine running or the vehicle
moving (speed below 6
mph (10 km/h)), a
message appears in the screen.
-

w
ith the vehicle moving (speed above
6
mph (10 km/h)), a message appears in
the screen, accompanied by an audible
signal.
Back-up release
To manually unlock the boot in the event of
a battery or central locking failure.
To unlock the boot
F Fold the rear seats to gain access to the lock from inside the boot.
F

I
nsert a small screwdriver into hole A of the
lock.
F

M
ove the latch to the left.
To re-lock the boot
If the problem persists, the boot will remain
locked after opening and closing.
Hands-free tailgate
The motorised tailgate must only be operated
with the vehicle stationary. Check that there is enough space to
allow for the movement of the motorised
tailgate.
Never introduce a
finger in the locking
system of the motorised tailgate – risk of
a

serious injury!
Safety anti-pinch
The motorised tailgate has an obstacle
detection system that automatically interrupts
and reverses its movement by a
few degrees to
allow the obstacle to be cleared.
Please note that this anti-pinch system is not
active at the end of the closing travel (around
1


cm from completely closed).
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46
To avoid the risk of injury through pinching
or trapping, before and during operation of
the motorised tailgate:
-
e
nsure that there is no-one close to the
rear of the vehicle,
-

m
onitor the activity of your passengers,
particularly any children.
Bicycle carrier/Towing device
The motorised tailgate is not designed to
support a bicycle carrier.
When installing a
bicycle carrier on a towing
device with connection of a
cable to the towing
socket, the motorised operation of the tailgate
will be automatically deactivated.
If using a
towing device or bicycle carrier not
recommended by CITROËN, it is essential
to deactivate the motorised operation of the
tailgate.
Motorised operation
Activation/deactivation of the
motorised operation of the tailgate is
done in the Driving/Vehicle menu of
the touch screen. There are several ways of operating the
tailgate:Opening/Closing
F Press and hold the central button A of the
electronic key.
or
F

P
ress the exterior tailgate control B with the
electronic key on your person. The tailgate opens, either completely
by default, or to the position memorised
beforehand.
If motorised operation is not activated,
these actions release the tailgate.
The request to open the tailgate with one
of the controls A
, B or E enables you to
unlock the vehicle or the tailgate alone
beforehand, if selective unlocking of the
boot is activated.
Closing the tailgate with the "hands-free"
access function enables you to lock the
vehicle.
This function is deactivated by default. A.
using the electronic key of the Keyless
Entry and Starting system,
B. using the exterior tailgate control,
C. using the interior tailgate control,
D. using the control on the dashboard,
E. using the "hands-free" access below the
rear bumper. or
F
P
ress the interior tailgate control C (closing
only).
or
F
P
ress twice in succession on the dashboard
control D .
or
F
W
ith the electronic key on your person, use
the "hands-free" access E by per forming a
"kicking" movement below the rear bumper.
The command is confirmed by an audible
signal.
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47
It is possible to interrupt the operation of
the tailgate at any point.
Pressing one of these controls again
interrupts the movement that is under way.
Following the interruption of a movement,
pressing one of these controls again
reverses the movement.
" Hands-Free Tailgate Access "
The "Hands-Free Tailgate Access"
function is activated/deactivated in
the Driving/Vehicle menu of the
touch screen.
Ensure that you are steady on your
feet before per forming the quick foot
movement.
Take care not to touch the exhaust system
which may be hot – risk of burns!
Automatic locking using the " Hands-
Free Tailgate Access " function
Memorising an opening
position
To memorise a position, in order to limit the
motorised tailgate opening angle:
F

m
ove the tailgate to the desired position
manually or by pressing the button,
F

p
ress button C or the exterior control B
for more than 3


seconds (memorisation is
confirmed by a
brief audible signal).
Saving is not available until the height of
opening is more than or equal to 1
metre
between the low position and the high
position of the tailgate. To delete
the memorised position:
F
o
pen the tailgate to any position,
F
p
ress button C or the exterior control B
for more than 3 seconds (the deletion is
confirmed by a long audible signal).
Manual operation
The tailgate can be manoeuvred by hand, even
with motorised operation activated.
The tailgate must be stationary.
When opening and closing a


motorised tailgate
manually, there is no assistance from gas
struts. Resistance to opening and closing is
therefore entirely normal.
This function is deactivated by default. Press this button to activate/deactivate
automatic locking of the vehicle when closing
the tailgate using the "Hands-Free Tailgate
Access" function (confirmed by lighting/
extinction of the green indicator lamp).
Repeatedly opening and closing the
motorised tailgate can cause overheating
of its electric motor, after which opening
and closing will not be possible.
Allow at least 10
minutes for the electric
motor to cool down before operating the
tailgate again.
If you are unable to wait, operate it
manually.
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Manual closing of the
motorised tailgate in case
of failure
This operation is only necessar y in the case
of failure of the tailgate motor.
If the failure originates from the battery, it is
recommended to recharge it or change it with
the tailgate closed .
In this situation, a significant force may be
needed to close the tailgate.
F

C
lose it gently without slamming, as slowly
as possible, by pushing at the centre of the
tailgate.
Do not lower the tailgate by pushing at one
of its sides – risk of damage!
Precautions in use
To avoid unwanted opening of the tailgate
when using the towing device:
-

d
eactivate the "Hands-Free Tailgate
Access" function in advance in your
vehicle's configuration menu,
-

o
r remove the electronic key from the
recognition zone, with the tailgate
closed. In wintry conditions
To avoid any operating problems, remove
the snow or wait until the ice melts before
requesting motorised opening of the
tailgate.
When washing
When washing the vehicle in an automatic
car wash, do not forget to lock your vehicle
to avoid the risk of unexpected opening.
Recommendations related
to the "
Hands-Free Tailgate
Access " function
If several kicking movements to operate the
tailgate have no effect, wait a
few seconds
before trying again.
The function automatically deactivates in heavy
rain or following a
build-up of snow.
If it does not work, check that the electronic key
is not exposed to a
source of electromagnetic
pollution (smartphone, etc.).
The function may not work correctly with
a


prosthetic leg. The function may not work correctly if your
vehicle is fitted with a
towing device.
In some circumstances, the tailgate may open
or close by itself, particularly if:
-
y
ou hitch or unhitch a trailer,
-
y
ou fit or remove a bicycle carrier,
-
y
ou load or unload bicycles from a bicycle
c a r r i e r,
-
y
ou place or lift something behind the
vehicle,
-
an
animal approaches the rear bumper,
-
y
ou are washing your vehicle,
-
y
our vehicle is being serviced,
-
y
ou are accessing the spare wheel
(depending on version).
To avoid such operating problems, keep the
electronic key away from the recognition zone
or deactivate "Hands-Free Tailgate Access".
After installing a towing device, it is
essential to contact a
CITROËN dealer
or a
qualified workshop so that it is taken
into account by the detection system.
Other wise, risk of "Hands-Free Tailgate
Access" function failure.
Back-up release
To manually unlock the boot in the event of
a battery or central locking failure.
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49
Unlocking
F Fold the rear seats to gain access to the lock from inside the boot.
F

I
nsert a small screwdriver into hole A of the
lock to unlock the tailgate.
F

M
ove the latch to the left.
Locking after closing
If the fault persists after closing again, the boot
will remain locked.
Alarm
System which protects and provides a deterrent
a gainst theft and break-ins. It provides the
following types of monitoring:
-

E
xterior perimeter :
The system checks whether the vehicle is
opened. The alarm is triggered if anyone
tries to open a
door, the boot or the bonnet.
-

I
nterior volumetric :
The system checks for any variation of the
volume in the passenger compartment.
The alarm is triggered if anyone breaks
a


window, enters the passenger
compartment or moves inside the vehicle.
-

A
nti-tilt :
The system checks for any change in
the attitude of the vehicle. The alarm is
triggered if the vehicle is lifted, moved or
knocked.
Self-protection function : the system
checks for the disabling of its own
components. The alarm is triggered
if the battery, button or siren wiring is
disconnected or damaged.
For all work on the alarm system,
contact a
CITROËN dealer or a qualified
workshop.Locking the vehicle with full
alarm system
Activation
F Switch off the engine and exit the vehicle.
F L ock or deadlock the vehicle using the
remote control or the "Keyless Entry and
Starting" system.
When the monitoring system is active, the
indicator lamp in the button flashes once per
second and the direction indicators come on for
about 2


seconds.
The exterior perimeter monitoring is activated
after 5
seconds and the interior volumetric and
anti-tilt monitoring after 45
seconds.
If an opening (door, boot, bonnet, etc.)
is incorrectly closed, the vehicle is
not locked, but the exterior perimeter
monitoring will be activated after
45
seconds, at the same time as the
interior volumetric and anti-tilt monitoring.
Deactivation
F Unlock the vehicle using the remote control or the "Keyless Entry and Starting" system.
With the remote control:
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50
The monitoring system is deactivated: the
indicator lamp in the button goes off and the
direction indicators flash for about 2 seconds.
If the vehicle automatically locks itself
again (as happens if a
door or the boot
is not opened within 30
seconds of
unlocking), the monitoring system is
automatically reactivated.
Triggering of the alarm
This is indicated by sounding of the siren and
flashing of the direction indicators for thirty
seconds.
The volumetric and anti-tilt monitoring functions
remain active until the tenth successive time
the alarm is triggered.
When the vehicle is unlocked using the remote
control or the "Keyless Entry and Starting"
system, rapid flashing of the indicator lamp
in the button informs you that the alarm was
triggered during your absence. When the
ignition is switched on, this flashing stops
immediately.
Locking the vehicle
with exterior perimeter
monitoring onlyshort press
long press
Deactivate the interior volumetric monitoring
to avoid unwanted triggering of the alarm in
certain cases such as:
-

l
eaving a pet in the vehicle,
-
l

eaving a

window partially open,
-
w

ashing your vehicle,
-
c

hanging a

wheel,
-

h
aving your vehicle towed,
-
t

ransport by ship.
Deactivating the interior
volumetric and anti-tilt
monitoring
F Get out of the vehicle.
F I mmediately lock the vehicle using the
remote control or the "Keyless Entry and
Starting" system.
Reactivating the interior
volumetric and anti-tilt
monitoring
F Deactivate the exterior perimeter monitoring by unlocking the vehicle using the remote
control or the "Keyless Entry and Starting"
system.
F

R
eactivate the alarm system normally.
Locking the vehicle without
activating the alarm
F Lock or deadlock the vehicle using the key (integral to the remote control) in the driver's
door lock.
Failure of the remote
control
To deactivate the monitoring functions:
F u nlock the vehicle using the key (integral to
the remote control) in the driver's door lock,
F

O
pen the door; this sets off the alarm.
F

U
pon switching on the ignition the alarm
stops. The button indicator lamp goes off.
F

S

witch off the ignition and within
10

seconds, press this button until the
indicator lamp is on continuously. The exterior perimeter monitoring alone is
activated: the indicator lamp flashes once per
second.
To take effect, this deactivation must be carried
out after each time the ignition is switched off.
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52
Panoramic opening
sunroof
The panoramic sunroof consists of a movable
g lass panel that slides over the roof and a blind
that can be opened independently. Opening the
sunroof automatically opens the blind.
F

T
o operate the panoramic opening sunroof
or the blind, use the buttons in the roof
console. A.
Sunroof blind control
B. Sunroof control
The sunroof or blind can be operated when the
ignition is turned on (if the battery is charged
enough), with the engine running, in STOP
mode of Stop & Start, and up to 45 seconds
after turning off the ignition or after locking the
vehicle.
Before operating the sunroof or blind
control buttons, ensure that no object or
person might prevent the movement.
Be particularly aware of children when
operating the sunroof or blind.
If the sunroof or blind meets an obstacle
during operation, you must reverse the
movement of the sunroof or blind. To do
this, press the switch concerned.
The driver must ensure that passengers
use the sunroof and blind correctly.
Anti-pinch system
If the sunroof or blind encounters an obstacle
when closing, the movement is automatically
reversed.
The roof anti-pinch system is designed to be
effective at speeds of up to 75
mph (120 km/h).
Precautions
Do not put your head or arms through
the open sunroof when driving – risk of
serious injury!
Ensure that any luggage or accessories
carried on the roof bars do not inter fere
with the movement of the sunroof.
Do not place heavy loads on the movable
glass panel of the sunroof.
If the sunroof is wet, following a
shower
or washing the vehicle, wait until it is
completely dry before opening.
Do not operate the sunroof if it is covered
by snow or ice – risk of damage!
Use only plastic scrapers to remove snow
or ice from the sunroof.
If an electric window meets an obstacle
during operation, the movement of the
window must be reversed. To do this,
press the switch concerned.
When the driver operates the passengers'
electric window switches, it is important
to ensure that nothing can prevent the
window from closing properly.
It is important to ensure that the
passengers use the electric windows
c o r r e c t l y.
Be particularly aware of children when
operating the windows.
Be aware of passengers and/or other
persons present when closing the
windows using the electronic key or the
"Keyless Entry and Starting" system.
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53
Check the condition of the sunroof seals
regularly (presence of dust or deposits,
dead leaves, etc.).
If using a car wash, check that the sunroof
is correctly closed in advance and keep
the tip of the high-pressure lance at least
30
centimetres from the seals.
Never leave the vehicle with the sunroof
open.
Operation
When opening the sunroof fully, the movable
glass moves to a partially open position, then
slides over the roof. All intermediate positions
are allowed.
Depending on the speed of the vehicle,
the partially open position may vary to
improve the acoustics.
Opening and closing
F To open the sunroof or the blind, use the
part of the button located towards the rear .
F
To close the sunroof or the blind, use the
part of the button located towards the front .
Operation of buttons
F Pressing a button beyond its point of
resistance directly opens or closes the
sunroof fully.
F

P
ressing the button down again stops the
current movement.
F

I
f you hold a button (without going beyond
the point of resistance), the movement of
the sunroof or blind stops when you release
the button.
F

W
hen the sunroof is closed: pressing once
without passing the point of resistance
moves it to a
partially open position.
F

W
hen the sunroof is partially open: pressing
once without passing the point of resistance
opens or closes it fully.
You can close the sunroof and windows,
then the blind, by pressing and holding the
door locking control. The movement stops
when you release the locking control.
Closing of the blind is limited by the
position of the sunroof: the blind cannot go
further than the front of the mobile glass.
During simultaneous movements of the
sunroof and blind, the blind automatically
stops or resumes movement depending on
the position of the sunroof.
Reinitialisation
Following reconnection of the battery or in
the event of a fault or jerky movement of the
sunroof or blind, reinitialisation is required.
F

C
heck that nothing is inter fering with the
sunroof or blind and that the seals are
clean.
F

W
ith the ignition on, fully close the sunroof
and blind.
F

P
ress and hold the front part of button B ,
until the sunroof and blind move slightly,
then hold for a
further 1 second before
releasing.
F

W
ait 2 seconds and then press and hold
the front part of button B . The blind and the
sunroof will open and close, one after the
other. When both are completely closed
again, hold for a
further 2 seconds and
release.
If there is an operating fault, restart the
whole procedure.
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