2020 CITROEN C4 key battery

53
Ease of use and comfort
3Auto® or CarPlay®, enabling certain smartphone
applications to be used on the touch screen.
For best results, use a cable made or approved
by the device manufacturer.
These applications can be managed using the
steering-mounted controls or the audio system
controls.
When the USB socket is used, the
portable device charges automatically.
While charging, a message is displayed if the
power drawn by the portable device exceeds
the current supplied by the vehicle.
For more information about how to use this
equipment, refer to the sections describing
the audio and telematics systems.
12 V accessory socket



► Plug in a 12 V accessory (with a maximum
rated power of 120 W) using a suitable adapter.
Observe the maximum power rating to
avoid damaging the accessory.
The connection of an electrical device not approved by CITROËN, such as a
USB charger, may adversely affect the
operation of vehicle electrical systems,
causing faults such as poor radio reception or
interference with displays in the screens.
Wireless smartphone
charger




This system allows wireless charging of a
portable device such as a smartphone, using the
magnetic induction principle, in accordance with
the Qi 1.1 standard.
The portable device to be charged must be
compatible with the Qi standard, either by design
or by using a compatible holder or shell.
A mat can also be used provided that it is
approved by the Manufacturer.
The charging area is identified by the Qi symbol.
The charger works with the engine running and
with the Stop & Start system in STOP mode.
Charging is managed by the smartphone.
With the Keyless Entry and Start system, the
charger’s operation may be briefly disrupted
when a door is opened or the ignition is switched
off.
Charging
► With the charging area clear , place a device
in its centre.


When the portable device is detected, the
charger’s indicator lamp lights up green. It
remains lit for the whole time that the battery is
being charged.
The system is not designed to charge multiple devices simultaneously.
Do not leave metal objects (e.g. coins,
keys, vehicle remote control) in the
charging area while a device is being charged
- Risk of overheating or interrupting the
charging!
When using applications for a long time
in combination with wireless charging,
some smartphones may switch to thermal
safety and cause some functions to stop.

86
Driving
Anti-theft protection
Electronic immobiliser
The keys contain a code, which must be
recognised by the vehicle before starting is
possible.
If the system malfunctions, indicated by the
display of a message, the engine will not start.
Contact a CITROËN dealer.
Starting / Switching off the
engine with the key
Key ignition switch

It has 3 positions:
– 1. Stop: inserting and removing the key ,
steering column locked.
–

2. Ignition : steering column unlocked, ignition
on, Diesel preheating, engine running.
–


3. Starting
.
Avoid attaching heavy objects to the key or the remote control. It would weigh
down on its shaft in the ignition switch and
could cause a malfunction.
Ignition on position
It allows the use of the vehicle's electric
equipment or the charging of accessories.
Once the state of charge of the battery drops to
the reserve level, the system switches to energy
economy mode: the power supply is cut off
automatically to preserve the remaining battery
charge.
Starting the engine
With the parking brake applied:
► With a manual gearbox, place the gear lever
in neutral then fully depress the clutch pedal.
►

With an
automatic gearbox, place the gear
selector in mode N or P then depress the brake
pedal.
►

Insert the key into the ignition switch; the
system recognises the code.
►


Unlock
the steering column by simultaneously
turning the steering wheel and the key.
In certain cases, you may need to apply
significant force to move the steering
wheel (e.g.
wheels turned to full lock).
►

With a
petrol engine , operate the starter
motor by turning the key to position 3 without
pressing the accelerator pedal, until the engine
starts. Once the engine has started, release the
key and allow it to return to position 2.
Petrol engines
After a cold start, preheating the catalytic
converter can cause noticeable engine
vibrations, for anything up to 2 minutes
(accelerated idle speed).
►

With a
Diesel engine, turn the key to position
2, to

activate the engine preheating system.
Wait until this warning lamp goes off on
the instrument panel, then turn the key to
position 3 without pressing the accelerator pedal,
to operate the starter motor. Once the engine
has started, release the key and allow it to return
to position 2.
In wintry conditions, the warning lamp
may stay on for a longer period. When
the engine is hot, the warning lamp does not
come on.
In mild conditions, do not leave the engine
to warm up while stationary, but move off
straight away and drive at moderate speed.
If the engine does not start straight away,
switch off the ignition. Wait a few
seconds before operating the starter motor
again. If the engine does not start after a few
attempts, do not keep trying - risk of
damaging the starter motor and the engine!
Contact a CITROËN dealer or a qualified
workshop.

88
Driving
while pressing the "START/STOP" button to
assist unlocking of the steering column.
Petrol engines
With Petrol engines, after a cold start,
pre-heating the catalytic converter can cause
noticeable engine vibrations, for anything up
to 2 minutes (accelerated idle speed).
If the engine stalls, release the clutch
pedal and fully depress it again, the
engine will restart automatically.
Switching off
► Immobilise the vehicle using the parking
brake.
►

With a
manual gearbox, ideally put the gear
lever into neutral.
►

With an
automatic gearbox, ideally select
mode
P or N.
►

Press the "
START/STOP" button.
In some circumstances, it is necessary to turn
the steering wheel to lock the steering column.
On certain versions with an automatic gearbox
(EAT8), the steering column does not lock, but
the gearbox locks in mode P.
If the vehicle is not immobilised, the
engine will not stop.
With the engine off, the braking and
steering assistance systems are also cut
off - risk of loss of control of the vehicle!
Never leave your vehicle with the
electronic key still inside.
Switching on the ignition
without starting the engine


With the electronic key in the passenger
compartment, pressing the " START/STOP"
button, without depressing any of the pedals ,
allows the ignition to be switched on without
starting the engine.
►

Press this button again to switch off the
ignition and allow the vehicle to be locked.
Key not detected
Back-up starting
A back-up reader is fitted to the steering column,
to enable the engine to be started if the system
fails to detect the key in the recognition zone, or
if the battery in the electronic key is flat.


► Place and hold the remote control against the
reader .
►

W
ith a manual gearbox, place the gear lever
in neutral, then fully depress the clutch pedal.
►

W
ith an automatic gearbox or a drive
selector, select mode
P, then depress the brake
pedal.
►

Press the "
START/STOP" button.
The engine starts.
Back-up switch-off

If the electronic key is not detected or is no
longer in the recognition zone, a message

98
Driving
– The level of charge in the battery must be
sufficient.
–

The temperature of the engine must be within
its nominal operating range.
–


The outside temperature must be between
0°C and 35°C.
Putting the engine into standby
(STOP mode)
The engine automatically enters standby mode
as soon as the driver indicates their intention to
stop:
–

W
ith a manual gearbox: with the gear lever
in neutral and the clutch pedal released.
–

W
ith an automatic gearbox: with the gear
selector in mode D or M, the brake pedal
depressed until the vehicle stops or the gear
selector in mode N, with the vehicle stationary.
Time counter
A time counter adds up the time spent in standby
during the journey. It is reset to zero every time
the ignition is switched on.
Special cases:
The engine will not go into standby if the
conditions for operation are not met and in the
following cases:
–

Steep slope (ascending or descending).
–


V
ehicle has not exceeded 6 mph (10 km/h)
since the last engine start (with the key or the
START/STOP button).
– Needed to maintain a comfortable temperature
in the passenger compartment.
–

Demisting active.
In these cases, this indicator lamp flashes
for a few seconds, then goes off.
After the engine has restarted, STOP mode is not available until the vehicle
has reached a speed of 5 mph (8
km/h).
During parking manoeuvres, STOP mode
is not available for a few seconds after
coming out of reverse gear or turning the
steering wheel.
Restarting the engine (START mode)
The engine automatically restarts as soon as the
driver indicates the intention of moving off again:
With a manual gearbox: with the clutch pedal
fully depressed.
With an automatic gearbox:
–

With the selector in mode
D or M: with the
brake pedal released.
–

With the selector in mode
N and the brake
pedal released: with the selector at D or M.
–

With the selector in mode
P and the brake
pedal depressed: with the selector at R, N, D
or M.
–

With reverse gear engaged.
Special cases
The engine will restart automatically if the
conditions for operation are met again and in the
following cases:
–
With a manual gearbox: vehicle speed
exceeds 2.5 mph (4

km/h).
–

With an automatic gearbox, in mode N

, vehicle
speed exceeds 0.6 mph (1
km/h).
In these cases, this indicator lamp flashes
for a few seconds, then goes off.
Malfunctions
In the event of a fault with the system, this
warning lamp flashes for a few moments
on the instrument panel, then remains on,
accompanied by the display of a message.
Have it checked by a CITROËN dealer or a
qualified workshop.
The vehicle stalls in STOP mode
All of the instrument panel warning lamps come
on if there is a fault.
►

Switch off the ignition then start the engine
again with the key or the " ST

ART/STOP" button.
12 V battery
The Stop & Start system requires a
12 V battery of specific technology and
specification.
All work must be carried out only by a
CITROËN dealer or a qualified workshop

141
Practical information
7State of charging
indicator lampMeaning
Fixed white Welcome lighting on
opening the flap and
disconnecting the
charging cable.
Fixed blue Deferred charging.
Flashing green Charging.
Fixed green Charging complete.
The charging
indicator lamp goes
off after about 2
minutes as the
vehicle's functions go
into standby.
The indicator lamp
comes on again
when the vehicle is
unlocked with the
Keyless Entry and
Start system or when
a door is opened
to indicate that
the battery is fully
charged.State of charging
indicator lampMeaning
Fixed red Malfunction.
In case of impact, even light, against the
charging flap, do not use it.
Do not dismantle or modify the charging
connector - risk of electrocution and/or fire!
Contact a CITROËN dealer or a qualified
workshop.
Charging cables, sockets
and chargers
The charging cable supplied with the vehicle
(depending on version) is compatible with the
electrical systems in the country of sale. When
travelling abroad, check the compatibility of local
electrical systems with the charging cable.
A full range of charging cables is available from
your dealer.
Contact a CITROËN dealer or a qualified
workshop for more information and to obtain
suitable charging cables.
Identification labels on charging
sockets/connectors
Identification labels are affixed to the vehicle,
charging cable and charger to inform the user
about which device needs to be used.




The meaning of each identification label is as
follows:
Identification label LocationConfigurationPower type/Voltage range
C
Charging connector (vehicle side) TYPE 2AC
< 480 Vrms

178
In the event of a breakdown
Reconnecting the (+) terminal

► Raise lever A fully.
► Refit open clamp B on the (+) terminal.
►

Push clamp
B fully down.
►

Lower lever

A
to lock clamp B.
►

Depending on equipment, lower the plastic
cover on the

(+) terminal.
Do not force the lever when pressing on
it, as if the clamp is not positioned
correctly, locking will then not be possible.
Start the procedure again.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, to enable the electronic systems to
initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the relevant section, reinitialise
certain equipment:
–

Remote control key or electronic key
(depending on version).
–

Sunroof.
–

Electric windows.
–


Date and time.
–


Preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be available
again after a continuous period with the
vehicle immobilised, the duration of which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).
Towing the vehicle
General recommendations
Observe the legislation in force in the
country where you are driving.
Ensure that the weight of the towing vehicle is
higher than that of the towed vehicle.
The driver must remain at the wheel of the
towed vehicle and must have a valid driving
licence.
When towing a vehicle with all four wheels on
the ground, always use an approved towing
arm; rope and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine
off, there is no longer braking and steering
assistance.
A professional towing service must be
called if:
–

Broken down on a motorway or main road.
–


Not possible to put
the gearbox into neutral,
unlock the steering, or release the parking
brake.
–

Not possible to tow a vehicle with an
automatic gearbox, with the engine running.
–


T

owing with only two wheels on the ground.
–

Four-wheel drive vehicle.
–


No approved towbar available.
Before towing the vehicle, it is essential
to put the vehicle in free-wheeling mode.
For more information on Free-wheeling, refer
to the corresponding section.
Electric motor
An electric vehicle cannot under any
circumstances be used to tow another
vehicle.
However, it may be used, for example, to exit
a rut.

234
Event data recorders
Recording event data
Electronic control units are installed in your
vehicle. These control units process data
received from the vehicle's sensors, for example,
or data they generate themselves or exchange
with each other. Some of these control units are
required for the correct operation of your vehicle,
some others assist you while driving (driving or
manoeuvring aids), while others provide comfort
or infotainment functions.
The following contains general information about
how data is processed within the vehicle.
You will find additional information about the
specific data which is downloaded, stored
and transmitted to third parties and what it is
used for in your vehicle under the keyword
"Data protection". This information is directly
associated with the references for the functions
in question contained in the corresponding
vehicle handbook, or in the general terms and
conditions of sale.
This information is also available online.
Vehicle operating data
The control units process the data used for the
operation of the vehicle.
This data includes, for example:
–
Information about the state of the vehicle
(e.g.

speed, travel time, lateral acceleration,
wheel rotation rate, fastened seat belts display).
–

Environmental conditions (e.g.
temperature,
rain sensor, distance sensor). As a general rule, this data is temporary, is
not stored for longer than one operating cycle
and is only used within the vehicle itself. The
control units often record this data (including the
vehicle's key). This function allows either the
temporary or permanent storage of information
about the state of the vehicle, stresses on
components, servicing requirements, as well as
events and technical errors.
Depending on the vehicle's equipment level, the
data stored is as follows:
–

Operating state of system components
(e.g.
filling level, tyre pressures, battery charge
status).
–
Faults and malfunctions in important system
components (e.g.
lamps, brakes).
–
System reactions in specific driving situations
(e.g.
deployment of an airbag, triggering of
stability control and braking systems).
–
Information about events which have
damaged the vehicle.
–

For electric and rechargeable hybrid vehicles,
the traction battery charge level and the
estimated driving range.
In particular circumstances (e.g.
if the vehicle
has detected a malfunction), it may be necessary
to record data which would otherwise simply not
be stored.
When taking your vehicle in for servicing
(e.g.
repairs, maintenance), the stored operating
data may be read along with the vehicle's
identification number and used if necessary.
The personnel working for the servicing network (e.g.
garages, manufacturers) or third parties
(e.g. roadside assistance agents) may read
the vehicle's data. This also applies to work
carried out under warranty and quality assurance
measures.
This data is generally read via the OBD
(On-Board Diagnostics) port fitted by law to
the vehicle. It is used to report on the technical
state of the vehicle or its components and
facilitates the diagnosis of malfunctions, in
compliance with warranty obligations and for
quality improvement. This data, in particular the
information relating to stress on components,
technical events, operator errors and other
malfunctions, is sent to the Manufacturer, if
necessary, along with the vehicle's identification
number. The Manufacturer's liability may also be
engaged. The Manufacturer may also use the
operating data taken from the vehicle for product
recalls. This data may also be used to check the
customer's warranty and any claims made under
warranty.
Any malfunctions stored in the vehicle may be
reset by an after-sales service company during
servicing or repair work, or at your request.
Comfort and infotainment
functions
Comfort settings and personalised settings
may be saved in the vehicle and modified or
reinitialised at any time.

240
Alphabetical index
Instrument panel, LCD 9
Internet browser
218, 221
ISOFIX mountings

78, 81–82
J
Jack 165–166, 169, 224
Jump starting
176
K
Key 28–29, 32–33
Key, electronic
30–31
Keyless Entry and Starting

28, 30–31, 87–88
Key not recognised

88–89
Key with remote control

28, 86
Kit, hands-free

201–202, 226
Kit, puncture repair

166
Kit, temporary puncture repair

165–168
L
Labels, identification 185
Lamp, boot
56
Lamps, parking

58
Lamps, rear

174
Lams with Full LED technology

61
Lane assist

109, 113–115
Lane departure warning active

11 8
Leather (care) 163
LEDs - Light-emitting diodes
58, 172, 174
Level, AdBlue®

158
Level, brake fluid

157
Level, Diesel additive

158
Level, engine coolant

19, 157
Level, engine oil

19, 156
Levels and checks

155–157
Level, screenwash fluid

63, 157
Light-emitting diodes - LEDs

58, 172, 174
Lighting, cornering

61
Lighting dimmer

23
Lighting, exterior

57, 60
Lighting, guide-me home

29, 59–60
Lighting, interior

55
Lighting, mood

55
Lighting, welcome

59
Loading

152–153
Load reduction mode

154
Locking

29, 31
Locking from the inside

32
Locking the doors

32
Low fuel level

137
Lumbar

41
M
Mains socket (domestic network) 141
Maintenance (advice)
139, 162
Maintenance, routine

102, 158–160
Manoeuvring aids (recommendations)

101
Map reading lamps 55
Markings, identification
185
Massage function

41
Mat

54, 102
Menu, main

26
Menus (audio)

197–198, 210–211
Menu short cuts

26
Messages

228
Messages, quick

228
Minimum traction battery charge
level (Electric)

21
Mirror, rear view

43
Mirrors, door

43, 51, 121
Mirror, vanity

52
Misfuel prevention

138
Mobile application

27, 51, 148
Motor, electric

89, 156, 184
Mountings, ISOFIX

78, 81–82
Multimedia support

52
N
Navigation 215–217
Navigation, connected
218–220
O
Obstacle detection 126
Oil change
156
Oil consumption

156