2020 CITROEN C3 AIRCROSS adblue

30
The AdBlue® tank is empty: the starting
prevention system required by legislation
prevents starting of the engine.
To be able to restart the engine, it is
essential to add at least 4
litres of AdBlue
®
to its tank.
For more information on the AdBlue
® (BlueHDi
engines) , and, in particular, on topping up,
refer to the corresponding section.
In the event of a fault with the
SCR emissions control system
An engine immobiliser is activated
automatically after you have driven a
further 680
miles (1,100 km) following
confirmation of a fault with the SCR
emissions control system. Have the
system checked by a CITROËN dealer or
a qualified workshop as soon as possible.
In the event of the detection of a fault If it is a temporary fault, the alert
disappears during the next journey,
after self-diagnostic checks of the SCR
emissions control system.
During the permitted driving phase (between
680 and 0 miles (1,100 km and 0 km))
While driving, the message is displayed every
30
seconds while the fault with the SCR emissions
control system persists.
The alert is repeated when switching on the ignition.
You should go to a CITROËN dealer or a qualified
workshop as soon as possible.
These warning lamps come on, accompanied
by an audible signal and the display of the
message "Emissions fault". If a fault with the SCR system is confirmed
(after 30
miles (50 km) covered with the
permanent display of the message signalling
a fault), these warning lamps come on and the
AdBlue warning lamp flashes, associated with
an audible signal and the display of a message
(e.g. "NO START IN 200 miles" or "Emissions
fault: Starting prevented in 200 miles")
indicating the remaining range expresed in
miles or kilometres.
Starting prevented
Each time the ignition is switched on, these warning
lamps come on and the AdBlue warning lamp
flashes, accompanied by an audible signal and the
display of the message "NO START IN 0
miles" or
"Emissions fault: Starting prevented".
You have exceeded the authorised driving
limit: the starting prevention system does
not allow the engine to be started.
To be able to restart the engine, you must call a
CITROËN dealer or a qualified workshop.
Distance recorders
The total and trip distances are displayed for
thirty seconds when the ignition is switched off,
when the driver's door is opened and when the
vehicle is locked or unlocked.
The alert is triggered while driving as soon
as the fault is detected for the first time, then
when switching on the ignition for subsequent
journeys, while the fault persists.
Other wise you will not be able to restart the vehicle.
Dashboard instruments

178
When the engine is warm, the temperature of
the coolant is regulated by the fan.
In addition, as the cooling system is
pressurised, wait at least one hour after
switching off the engine before carrying out any
work.
To avoid the risk of scalding when you need to
top up in an emergency, place a cloth around
the cap and unscrew the cap by two turns to
allow the pressure to drop.
Once the pressure has dropped, remove the
cap and top up the coolant.The cooling fan may star t after
switching off the engine: take care
with articles and clothing that might be
caught by the fan blades.
Fluid specification
The fluid must conform to the manufacturer's
recommendations.
Screenwash fluid level
A low coolant level presents a risk of serious
damage to your engine.
Top up the fluid when necessary.Fluid specification
The screenwash fluid must be topped up with a
ready for use mix.
In winter (temperatures below zero), a fluid with
antifreeze must be used that is appropriate for
the prevailing conditions, in order to preser ve
the elements of the system (pump, tank, ducts,
e t c .) .
Filling with pure water is prohibited under all
circumstances (risk of freezing, limestone
deposits, etc.).
Diesel fuel additive level
(Diesel with particle filter)
The additive tank minimum level is
indicated by fixed illumination of this
warning lamp, accompanied by an
audible signal and a message that
the particle filter additive level is
too low.
To p p i n g u p
The reser voir must be topped up without delay
by a CITROËN dealer or a qualified workshop.
AdBlue level
An alert is triggered once the reser ve level is
reached.
To avoid the vehicle being immobilised as per
regulations, you must top up with AdBlue.
For more information on AdBlue
® and the SCR
system, and, in particular, topping it up, refer to
the corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according
to your engine.
Other wise, have them checked by a CITROËN
dealer or a qualified workshop.
12 V battery
The battery does not require any
maintenance.
However, check regularly that the
terminals are correctly tightened
(versions without quick release
terminals) and that the connections
are clean.
Practical information

180
Automatic gearbox
The gearbox does not require any
maintenance (no oil change).
Brake pads
Brake wear depends on the style
of driving, particularly in the case
of vehicles used in town, over short
distances. It may be necessary to
have the condition of the brakes
checked, even between vehicle
services.
Unless there is a leak in the circuit, a drop in
the brake fluid level indicates that the brake
pads are worn.
Brake disc wear
For information on checking brake
disc wear, contact a CITROËN or a
qualified workshop.
Parking brake
If excessive travel or a loss of
effectiveness of this system is
noticed, the parking brake must
be checked, even between two
services.
Checking this system must be done by a
CITROËN dealer or a qualified workshop.
Only use products recommended by
CITROËN or products of equivalent quality
and specification.
In order to optimise the operation of
components as important as those in the
braking system, CITROËN selects and
offers very specific products.
After washing the vehicle, dampness, or
in wintry conditions, ice can form on the
brake discs and pads: braking efficiency
may be reduced. Make light brake
applications to dry and defrost the brakes.
AdBlue® (BlueHDi
engines)
SCR system
Using a liquid called AdBlue® that contains
urea, a catalytic converter turns up to 85% of
the oxides of nitrogen (NOx) into nitrogen and
water, which are harmless to health and the
environment.
The AdBlue
® is contained in
a special tank holding about
15


litres.
An alert system is triggered automatically once
the reser ve level is reached: you can then drive
for a further 1,500

miles (2,400 km) before the
tank is emptied completely.
Practical information

181
During each scheduled ser vice of your vehicle
by a CITROËN dealer or a qualified workshop,
the AdBlue
® tank is refilled in order to allow
normal operation of the SCR system.
If the estimated mileage of your vehicle
between two ser vices is greater than around
12,000

miles (20,000 km), it will be necessary
to top up the AdBlue
®.
Once the AdBlue
® tank is empty, a system
r
equired by regulations prevents starting
of the engine.
If the SCR

system is faulty, the level of
emissions from your vehicle will no longer
meet the Euro 6 standard: your vehicle
becomes polluting.
In the event of a confirmed fault with the
SCR system, you must go to a CITROËN
dealer or a qualified workshop as soon
as possible: after a running distance of
680

miles (1,100

km), a system will be
triggered automatically to prevent engine
starting.
In either case, a range indicator gives you
the distance you can travel before the
vehicle is immobilised.
For more information on the Warning
and indicator lamps and the associated
alerts, refer to the corresponding section. Freezing of AdBlue
®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue
® tank, allowing you to continue
driving in all weather conditions.
Topping up with AdBlue®
Before topping up, please read the
following warnings carefully.
Precautions for use
The AdBlue® solution is based on urea. This
liquid is non-flammable, colourless and
odourless (when kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and water. In the event
of contact with the eyes, wash (irrigate) the
eyes with large amounts of water or with an eye
wash solution for at least 15
minutes. If you feel
a persistent burning sensation or irritation, get
medical attention.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water. Keep AdBlue
® out of the reach of children,
in its original container.
Never transfer AdBlue
® to another
container: it would become contaminated.
Use only AdBlue
® fluid that meets the
ISO
22241 standard.
Never dilute AdBlue
® with water.
Never pour AdBlue® into the Diesel fuel
tank.
Containers are available from a
CITROËN

dealer or a qualified workshop.
In certain conditions (at high temperature,
for example), the risk of release of ammonia
cannot be excluded: do not inhale the vapour.
Ammonia has an irritant effect on mucous
membranes (eyes, nose and throat).
You can also visit a ser vice station
equipped with AdBlue pumps specially
designed for private vehicles and light
goods vehicles.
7
Practical information

182
Recommendations on storage
AdBlue® freezes at about -11°C and
deteriorates above 25°C. It should be stored in
a cool place and protected from direct sunlight.
Under these conditions, the fluid can be kept
for at least a year.
If the fluid has frozen, it can be used once
it has completely thawed out at ambient
temperature.
Never keep AdBlue
® containers in your
vehicle.
Procedure
In cold weather, before per forming the top-up,
ensure that the temperature is above -11°C.
Otherwise the AdBlue
® may be frozen and so
cannot be poured into the tank.
Park your vehicle in a warmer area for a few
hours to allow the top-up to be carried out. F

S
witch off the ignition and remove the key to
switch off the engine.
or
F
W
ith
K
eyless Entry and Starting, press the
" START/STOP " button to stop the engine.
F
W
ith the vehicle unlocked, open the fuel
filler flap.
F
T
urn the blue cap a quarter turn anti-
clockwise.
F
R
elease the blue cap.
Refilling
F Obtain an AdBlue® container. After first
checking the use-by date, read the
instructions on the label carefully before
pouring the contents of the container or
bottle into your vehicle's AdBlue tank. F

I
nsert the AdBlue
® pump nozzle and refill
the tank until the nozzle stops automatically.
Or
Important:
-

T

o avoid over flowing the AdBlue
® tank,
i
t is recommended:
•

T

o do a top-up of between 10 and
13

litres using AdBlue
® containers.
Or
•

I

f filling in a ser vice station, stop
after the first automatic shut-off of
the nozzle.
-
I

f your vehicle's AdBlue
® tank is
completely empty – which is confirmed
by the alert messages and the
impossibility of starting the engine –
you must add at least 5

litres.
Never top up from an AdBlue
® dispenser
reserved for heavy goods vehicles.
F

B

efore topping up, ensure that the vehicle is
parked on a flat and level sur face.
Practical information

183
After refilling
F Per form the operations in reverse order.
Important: in the event of a top-up after a
breakdown because of a lack of AdBlue,
you must wait around 5 minutes before
switching on the ignition, without opening
the driver’s door, unlocking the vehicle,
introducing the key into the ignition
switch, or introducing the key of the

K

eyless Entr y and Star ting system into
the passenger compartment.
Switch on the ignition, then wait for
10


seconds before starting the engine.
7
Practical information

213
180° rear vision ......................................15 4 -15 5
AAccessories ............................................ 90, 123
Active Safety Brake.......................... 14, 142-145
AdBlue
® ................................ 18, 28-29, 18 0 -182
Adjusting headlamps ...................................... 85
Adjusting head restraints


................................ 59
Adjusting seats


.......................................... 57- 5 8
Adjusting the air distribution


.....................66-69
Adjusting the air flow
................................. 6

6-69
Adjusting the date


................... 32-33, 40, 31, 18
Adjusting the height and reach of the steering wheel


.................................... 62
Adjusting the seat belt height
......................... 98
A

djusting the temperature

........................66-69
Adjusting the time


.................... 32-33, 40, 31, 17
Advice on driving


................................... 11 8 -11 9
Airbags
...............................

...................102, 10 6
Airbags, curtain


..................................... 103 -104
Airbags, front .................................. 102-104, 107
Airbags, lateral


...................................... 103 -104
Air conditioning


......................................... 67- 6 9
Air conditioning, automatic


.................65, 67- 6 9
Air conditioning, manual
........................... 6

5 - 67
Air intake


................................................... 66-69
Air vents


.................................................... 64-65
Alarm


.......................................................... 51- 5 2
Anti-lock braking system (ABS)
......................93
Anti-slip regulation (ASR)
............................... 93
Apple CarPlay connection


........................16, 12
Armrest, front
............................................ 71, 74
Armrest, rear
...............................

....................75
Assistance, emergency braking


.............93, 14 4
Assistance call
...............................

...........91-92
Audio streaming (Bluetooth)
...................24, 9 , 9
BBattery ................................... 172, 178 , 202 , 204
Battery, charging ................................... 203-204
Battery, remote control


.............................45-46
Blind
..............................

..................................53
Blinds, side


...................................................... 75
Blind spot monitoring system
...........21, 14 9 -15 0
BlueHDi


..................................... 28-29, 18 0, 18 4
Bluetooth (hands-free)

........2

5 -26, 13 -14 , 1 0 -11
Bluetooth (telephone)
......................

25 -27, 13 -15
Bonnet


.................................................... 174 -175
Boot


..................................................... 48-49, 70
Brake discs


.................................................... 18 0
Brake lamps
...............................

...................195
Brakes


..................................................... 12, 18 0
Braking, automatic emergency


........14, 142-145
Brightness


....................................................... 16
Bulbs (changing)


................................... 193, 195
CCable, audio ................................................ 23, 9
Cable, Jack ................................................. 23, 9
Cap, fuel filler

...............................
..........166 -167
Capacity, fuel tank


................................. 166 -167
CD, MP3


............................................ 23 -24, 9, 9
Central locking
.................................... 43

-44, 49
Changing a bulb
............................. 19

3, 195 -197
Changing a fuse
..................................... 1

97-2 01
Changing a wheel
......................... 18

5, 18 8 -19 0
Changing a wiper blade
.......................... 88,

173
Changing the remote control battery


..............46
Charger, wireless
....................................... 7

2-73
Checking the engine oil level


..........................28
Checking the levels


................................ 176 -178
Checking tyre pressures (using the kit)
.............................. 18 4 -185, 187
Checks


........................................... 175, 178 -18 0
Checks, routine


...................................... 178 -18 0
Child lock


....................................................... 117
Children ................................................... 111 -115
Children (safety) ............................................ 117
Child seats
.............. 10

1, 105 -10 6 , 11 0 -111, 11 6
Child seats, conventional


.......................11 0 -111
Child seats, i-Size
......................................... 115
Child seats, ISOFIX
...............................112 -115
CITROËN Connect Nav


....................................1
CITROËN Connect Radio
................................. 1
C

losing the boot
.................................. 42,

48-49
Closing the doors


................................ 42- 44, 48
Coat hanger


.................................................... 74
Collision risk alert


.................................. 14 4 -145
Configuration, vehicle
............................... 3

2-36
Connection, Bluetooth
........ 19,

25 -27, 13 -15 , 11
Connection, MirrorLink


.........................17, 11 -12
Connection, Wi-Fi network


.............................20
Control, back-up boot release
........................49
Control, back-up door
...............................45-46
Control, electric windows


..........................55-56
Control, heated seats


................................59-60
Control stalk, lighting


....................22-23, 80, 82
Control stalk, wipers

................................. 8

6-89
Courtesy lamps
............................... 78, 19 6 -197
Cruise control


...........13 3 -13 4 , 13 6 -137 , 13 9 -142
Cruise control by speed limit recognition
...............................

............13 6 -137
Cup holder
................................................. 71, 75
DDAB (Digital Audio
Broadcasting) – Digital radio ............22, 8, 6 -7
Date (setting)
........................... 32-33, 40, 31, 18
Daytime running lamps


.............80, 82 , 193 -19 4
Daytime running lamps, LED


........................19 4
Deactivating the passenger airbag


................................... 102-103, 10 6 -107
Deactivation of ASR


........................................ 94
Deadlocking


.............................................. 42, 44
.
Alphabetical index

214
Defrosting ........................................................ 70
Defrosting, front .............................................. 69
Demisting, front
............................................... 69
D

emisting, rear

................................................ 63
Demisting, rear screen


...................................63
Dimensions
..............................

.....................210
Dipstick
................

............................. 28, 176 -17 7
Direction indicators


..............22, 81- 82 , 193 -195
Display, head-up
...............................

............132
Display screen, instrument panel


.................128
Distance alert ~ Collision Risk Alert
.............143
Doors


............................................................... 48
Driver’s attention warning


......................14 6 -147
Driving time warning


..................................... 14 6
Dynamic stability control (DSC)
.....15 -16 , 93-96
EEarth point, remote ....................................... 17 5
Economy mode ............................................. 17
2
Electronic brake force distribution (EBFD)
.....93
Electronic stability control (ESC)

...................15
E

mergency braking assistance (EBA) ............93
Emergency call


......................................... 91-92
Emergency switching off


...............................123
Emissions control
...............................

.............14
Energy economy mode
................................. 17

2
Engine


............................................................. 14
Engine, Diesel


....................................... 165, 18 4
Engine, petrol
...............................

.........165, 175
Engine compartment
.................................... 17

5
Engine fault


..................................................... 14
Engines


.................................................. 207-209
Engine self-diagnosis
..................................... 14
E

nvironment

.................................................... 45
FFatigue detection ................................... 14 6 -147
Filling the fuel tank ................................. 165 -167
Filter, air


........................................................ 179
Filter, Diesel fuel


........................................... 176
Filter, oil
................

......................................... 179
Filter, particle


......................................... 178 -179
Filter, passenger compartment


.....................179
Fitting a wheel
....................................... 19 0 -192
Fitting roof bars


...................................... 173 -174
Fittings, boot


................................................... 76
Fittings, interior
......................................... 71,

75
Fittings, rear


.................................................... 75
Flap, fuel filler


......................................... 166 -167
Floor, boot, adjustable


....................................77
Foglamp, rear


............................................ 21, 81
Foglamps, front


.......23, 80 - 81 , 85-86 , 193, 195
Foglamps, rear
................................................ 80
F

olding the rear seats

...............................60-62
Frequency (radio)
....................................... 21-22
Fuel ................................................................ 165
Fuel tank ........................................................ 167
Fusebox, dashboard


..................................... 201
Fusebox, engine compartment


.....................201
Fuses
...................................................... 1

97-2 01
G
Gauge, fuel............................................. 166 -167
Gearbox, automatic .......................125 -131, 18 0
Gearbox, manual


......71, 124 -125 , 12 9 -131, 179
Gear lever, manual gearbox


..................124 -125
Gear shift indicator ~ Gear efficiency indicator


..................................... 128
Glove box
........................................................ 71
G . P. S .


.............................................................. 12
Grab handles


.................................................. 75
Grip control
............................................... 95-96
HHazard warning lamps ....................................91Hazard warning lamps, automatic operation .......91Headlamps, automatic dipping ...........23, 83-85
Headlamps, automatic illumination ..........82- 83
Headlamps, dipped beam


.........23, 80 , 193 -19 4
Headlamps, main beam


............23, 80 , 193 -19 4
Head restraints, front
...................................... 59
Head restraints, rear
.................................60-62
Head-up display
..................................... 13

2-13 3
Heating
...................................................... 6

6- 67
Hill Assist Descent Control
................22, 97- 9 8
Hill start assist
............................................... 12 9
Hooks


.............................................................. 77
Horn ................................................................. 91
IIgnition .......................................69, 121 , 123 , 28
Immobiliser, electronic ............................45, 11 9
Indicator, AdBlue
® range ........................... 28-29
Indicator, coolant temperature ........................ 25
Indicator, engine oil level
................................ 28
Indicator lamps, operation
.............................. 11
I

ndicators, direction

................................ 81, 19 4
Inflating tyres and accessories (using the kit)

.............................. 18 4 -185, 187
Instrument panel


.......................................... 8 -10
Instrument panel, matrix
................................... 9
Internet browser
.............................................. 16
I

SOFIX mountings ......................................... 112
JJack .............................................18 8 -19 0, 23, 9
Jump starting ................................................ 202
Alphabetical index