2020 CITROEN BERLINGO VAN Owners Manual

87
Lighting and visibility
4This system is a driving aid.The driver remains responsible for
the vehicle's lighting, its correct use in the
prevailing light, visibility and traffic conditions,
and for compliance with driving and vehicle
regulations.
The system becomes operational when the vehicle exceeds 16 mph (25 km/h).
When the speed falls below 9 mph (15 km/h),
the function is no longer operational.
Activation/Deactivation
The settings are changed via the Driving/Vehicle touch screen
menu.
When deactivated, the lighting system changes
to "automatic illumination of headlamps" mode.
The state of the system is stored when the
ignition is switched off.
Operation
If the ambient light level is very low and traffic
conditions permit:
– The main beam headla mps
come on automatically. These
indicator lamps light up on the instrument panel.
If the ambient light level is sufficient and/or the
traffic conditions do not allow the main beam
headlamps to be lit:
– The dipped beam head lamps
remain lit. These indicator lamps
light up on the instrument panel.
The function is deactivated if the foglamps
are switched on or if the system detects poor
visibility conditions (e.g.
fog, heavy rain,
snowfall).
When the foglamps are switched off or when the
visibility conditions become favourable again, the
function is automatically reactivated.
This indicator lamp goes out when the function is deactivated.
Pause
If the situation requires a change of headlamp
beam, the driver can take over at any time.
► A "headlamp flash" pauses the
function and the lighting system switches
to "automatic illumination of lamps" mode:
–

If the "AUT
O" and "Dipped beam" indicator
lamps were on, the system changes to main
beam.
–

If the "AUT
O" and "Main beam"
indicator
lamps were on, the system changes to
dipped beam.
►

T

o reactivate the function, once again switch
the headlamps manually between dipped and
main beam.
The system may be disrupted or not work correctly:
–

When visibility conditions are poor
(snowfall, heavy rain, etc.).
– If the windscreen in front of the camera is
dirty , misted or obscured (for example, by a
sticker).
–

If the vehicle is facing highly reflective
signs.
When the system detects thick fog, it
temporarily deactivates the function.
The system is not able to detect:
–


Road users that do not have their own
lighting, such as pedestrians.
–


V
ehicles whose lighting is obscured (for
example, vehicles driving behind a safety
barrier on a motorway).
–

V
ehicles at the top or bottom of a steep
slope, on winding roads, on crossroads.
Clean the windscreen regularly,
particularly the area in front of the
camera.
The internal surface of the windscreen can
also become misted around the camera.
In humid and cold weather, demist the
windscreen regularly.
Do not allow snow to accumulate on the
bonnet or roof of the vehicle as this could
obstruct the detection camera.

88
Lighting and visibility
Headlamp beam height
adjustment


To avoid inconvenience to other road users,
the height of the halogen headlamps should be
adjusted according to the load in the vehicle.
0(Initial setting)
Unladen.
1 Partial load.
2 Medium load.
3 Maximum
authorised load.
4 5 6 Not used.
Wiper control stalk
Before operating the wipers in wintry
conditions, clear any snow, ice or frost
from the windscreen and around the wiper
arms and blades.
Do not operate the wipers on a dry
windscreen. In extremely hot or cold
weather, check that the wiper blades are not
stuck to the windscreen before operating the
wipers.
After using an automatic car wash, you may temporarily notice abnormal noises
and poorer wiping performance.
You do not
need to replace the wiper blades.
Without AUTO wiping



With AUTO wiping

Windscreen wipers
► To select the wiping speed: raise or lower the
stalk to the desired position.
Fast wiping (heavy rain)
Normal wiping (moderate rain)
Intermittent wiping (proportional to the
vehicle’s speed)
Switching off
Single wipe (press down and release).
or
Automatic wiping
Refer to the corresponding section.
Windscreen wash
► Pull the wiper control stalk towards you and
hold.
A
final wiping cycle is performed when
screenwashing ends.
The windscreen wash jets are incorporated into the tip of each wiper
arm.
Screenwash fluid is sprayed along the length
of the wiper blade. This improves visibility and
reduces screenwash fluid consumption.
With automatic air conditioning, any
action on the screenwash control results
in temporary closure of the air intake to
protect the passenger compartment from any
odour.

89
Lighting and visibility
4To avoid damaging the wiper blades, do not operate the screenwash if the
screenwash reservoir is empty.
Only operate the screenwash if there is no
risk of the fluid freezing on the windscreen
and hindering visibility. During the winter
period, use "very cold climate" rated products.
Never top up with water.
Low screenwash fluid level
When the low level of the reservoir is
reached, this warning lamp lights up on
the instrument panel, accompanied by an
audible signal and a message.
It comes on when the ignition is switched on,
or every time the stalk is operated, until the
reservoir is refilled.
Refill the screenwash reservoir (or have it
refilled) the next time you stop.
Rear wiper

► Turn the ring to align the desired symbol with
the marking.
Off
Intermittent wiping
Screenwash-wipe
Reverse gear
When reverse gear is engaged, the rear wiper
will come into operation automatically if the front
windscreen wipers are operating.
Activation/Deactivation
The settings are changed via the Driving/Vehicle touch screen
menu.
This function is activated by default.
In the event of accumulation of snow or
hard frost or if a bicycle carrier is fitted to
a towing device, deactivate the automatic rear
wiper via the touch screen's

Driving/ V
ehicle
menu.
Special position of the
windscreen wipers
This maintenance position is used while cleaning
or replacing the wiper blades. It can also be
useful, in wintry weather (ice, snow), to release
the wiper blades from the windscreen.
To maintain the effectiveness of the flat wiper blades, it is advisable to:
–

handle them with care.
– clean them regularly using soapy water .
– avoid using them to hold cardboard on the
windscreen.
–

replace them at the first signs of wear
.
Before removing a windscreen wiper blade

Operating the wiper control stalk immediately
after switching off the ignition will place the wiper
blades in a vertical position.
►
Proceed with the desired operation or the
replacement of the wiper blades.
After refitting a windscreen wiper blade
► To return the wiper blades to their initial
position after the operation, switch on the ignition
and operate the wiper control stalk.

90
Lighting and visibility
Changing a wiper blade
Removing/Refitting at the front

► Carry out these wiper blade replacement
operations from the driver's side.
►

Starting with the wiper blade farthest from
you, hold each arm by the rigid section and raise
it as far as possible.
Take care not to hold the arms at the jet locations.
Do not touch the wiper blades - risk of
irreparable deformation.
Do not release them while moving them. Risk
of damaging the windscreen!
►

Clean the windscreen using screenwash
fluid.
Do not apply "Rain X" type water-
repellent products. ►

Unclip the worn wiper blade closest to you
and remove it.
►

Install the new wiper blade and clip it to the
arm.
►

Repeat the procedure for the other wiper
blade.
►

Starting with the wiper blade closest to you,
once again hold each arm by the rigid section,
then guide it carefully onto the windscreen.
Removing/refitting at the rear
► Hold the arm by the rigid section and raise it
as far as possible.
►

Clean the rear screen using screenwash
fluid.
►


Unclip the worn wiper blade and remove it.
►


Install the new wiper blade and clip it to the
arm.
►


Once again hold the arm by the rigid section,
then guide it carefully onto the rear screen.
Automatic windscreen wipers
In AUTO mode, the windscreen wipers operate
automatically and adapt to the intensity of the
rainfall.
Detection is via a rain/brightness sensor, located
at the top centre of the windscreen behind the
rear view mirror.
Do not cover the rain/sunshine sensor.
When using an automatic car wash,
switch off the automatic wipers and the
ignition.
In winter, wait until the windscreen is
completely clear of ice before activating the
automatic wipers.
Switching on

► Give a short downwards push to the control
stalk.
A
wiping cycle confirms that the instruction has
been accepted.
This indicator lamp lights up on the instrument panel, accompanied by
a message.
Depending on version, this indicator
lamp
appears on the display or on the instrument
panel, accompanied by a message.
Switching off
► Give the control stalk another brief push
downwards or set the control stalk to another
position ( Int
, 1 or 2).

91
Lighting and visibility
4This indicator lamp goes off on the instrument panel, accompanied by
a message.
If the ignition has been off for more than
one minute, the automatic wipers must
be reactivated by pushing the control stalk
downwards.
Malfunction
If a fault occurs with the automatic wipers, the
wipers operate in intermittent mode.
Have it checked by a CITROËN dealer or a
qualified workshop.

92
Safety
General safety
recommendations
Do not remove the labels attached in
different places on your vehicle. They
include safety warnings as well as
identification information for the vehicle.
For all work on your vehicle, use a
qualified workshop that has the technical
information, skills and equipment required, all
of which a CITROËN dealer is able to
provide.
Depending on country regulations,
certain safety equipment may be
mandatory: high visibility safety vests,
warning triangles, breathalysers, spare bulbs,
spare fuses, fire extinguisher, first aid kit, mud
flaps at the rear of the vehicle, etc.
Installing electrical accessories:
– The fitting of electrical equipment or
accessories not approved by CITROËN may
cause excessive current consumption and
faults and failures with the electrical system
of your vehicle. Contact a CITROËN dealer
for information on the range of approved
accessories.
– As a safety measure, access to the
diagnostic socket, used for the vehicle's
electronic systems, is reserved strictly for
CITROËN dealers or qualified workshops,
equipped with the special tools required (risk
of malfunctions of the vehicle's electronic
systems that could cause breakdowns or
serious accidents).
The Manufacturer cannot
be held responsible if this advice is not
followed.
–

Any modification or adaptation not intended
or authorised by CITROËN or carried out
without meeting the technical requirements
defined by the Manufacturer will result in the
suspension of the commercial warranty

.
Installation of accessory radio
communication transmitters
Before installing a radio communication
transmitter with an external aerial, you must
without fail contact a CITROËN dealer for
the specification of transmitters which can
be fitted (frequency, maximum power, aerial
position, specific installation requirements),
in line with the Vehicle Electromagnetic
Compatibility Directive (2004/104/EC).
Declarations of conformity for radio
equipment
The relevant certificates are available on the
http://service.citroen.com/ACddb/ website.
Emergency or assistance
call




1. eCall (SOS)
2. ASSISTANCE
eCall (SOS)
Your vehicle may be fitted with the eCall (SOS)
system either as standard or as an option.
The eCall (SOS) system provides direct access
to the emergency services and is built directly
into the vehicle.
According to the country of sale, the eCall
(SOS)
system
corresponds to the systems PE112,
ERAGLONASS, 999, etc.

93
Safety
5The eCall (SOS) system is activated by default.
► In an emergency , press button 1 for more
than 2 seconds.
The lit indicator lamp and a voice message
confirm that the call has been made to the
emergency services*.
The eCall
(SOS) system immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►

Pressing again immediately cancels the
request.
The indicator lamp flashes while the vehicle
data is being sent, and then remains lit when
communication is established.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, irrespective of the deployment
of any airbags.
This system is a public service and is free of charge.
Operation of the system
– Upon switching on the ignition, the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** Depend ing on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
– The indicator lamp flashes red: replace the
back-up battery .
–

The indicator lamp is fixed red: system
malfunction.

The emergency and assistance call
services may not work.
–

If the indicator lamp does not come on when
the ignition is switched on, this also means that
there is a system malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
A system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal data by
the eCall (SOS) function complies with
the framework for protection of personal
information established by Regulation
2016/679 (General Data Protection
Regulation - GDPR) and Directive 2002/58/
EC of the European Parliament and the
Council, and in particular, seeks to protect
the vital interests of the data subject, in
accordance with Article 6 (1) d) GDPR.
The processing of personal data is strictly
limited to the purpose of handling the eCall
(SOS) function used with the “112” single
European emergency call number.
The eCall (SOS) function is only able to
collect and process the following data
relating to the vehicle: vehicle identification
number, vehicle type (passenger vehicle or
light commercial vehicle), fuel type or power
source, three most recent locations and
direction of travel, number of passengers
and a timestamped log file of the automatic
activation of the system and its timestamp.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority routing and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations,
necessary for the normal functioning of the
system, are stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.

94
Safety
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall
be notified of any rectification, erasure or
restriction carried out in compliance with
GDPR, unless it proves impossible or
involves a disproportionate effort.
You also have the right to lodge a complaint
with the respective data protection
supervisory authority.
If you want to claim your above-mentioned
rights please contact us per email at:
[email protected].
For more information regarding our contact
details please take a look at our Privacy &
Cookies Policy on the brand's website.
ASSISTANCE
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►

Pressing again immediately cancels the
request.
* Depending on the geographic coverage of the "eCall (SOS)" and "ASSISTANCE" systems and the official national language chosen by the owner of the
vehicle.
The list of countries covered and the telematic services provided is ava\
ilable from dealers or on the website for your country.
Privacy mode allows you to manage the
level of sharing (data and/or location)
between your vehicle and CITROËN.
It can be configured in the Settings touch
screen menu.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "ASSISTANCE" button to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration of
these services and, if desired, modify them to
suit your wishes. In a multilingual country,
configuration is possible in the official national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Hazard warning lamps



► Pressing this red button causes all the
direction indicators to flash.
They can work with the ignition switched off.
Automatic operation of hazard warning lamps
When braking in an emergency, depending on
the rate of deceleration, the hazard warning
lamps come on automatically. They switch off
automatically when you next accelerate.
They can be switched off by pressing the button.