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CITROËN Connect Nav
12Procedure from the smartphone
Select the name of the system in the list 
of detected devices.
In the system, accept the connection request 
from the smartphone.
Procedure from the system
Press Connect-App to display the main 
page.
Press the "OPTIONS " button to access the 
secondary page.
Press "Bluetooth connection". 
Select "Search".
The list of detected smartphones is 
displayed.
Select the name of the chosen 
smartphone in the list.
Depending on the type of smartphone, 
you may by prompted to accept the 
transfer of contacts and messages.
Connection sharing
The system offers to connect the smartphone 
with 3 profiles:
–
  "Telephone" (hands-free kit, telephone only),
–
  “Streaming" (streaming: wireless playing of 
audio files on the smartphone),
–
  "Mobile internet data ".
The "Mobile internet data " profile must 
be activated for connected navigation (if 
the vehicle does not have "Emergency and 
assistance call" services), after first activating 
smartphone connection sharing.
Select one or more profiles. 
Press "OK" to confirm. 
Wi-Fi connection
Network connection via the smartphone's Wi-Fi.Press Connect-App to display the main 
page.
Press the "OPTIONS " button to access the 
secondary page.
Select "Wi-Fi network connection". 
Select the "Secured", "Not secured" or 
"Stored” tab.
Select a network. 
Using the virtual keypad , enter the Wi-Fi 
network "Key" and "Password".
Press "OK" to establish the connection. 
The Wi-Fi connection and Wi-Fi  connection sharing are exclusive.
Wi-Fi connection sharing
Depending on equipment.
Creation of a local Wi-Fi network by the system.
Press Connect-App to display the main 
page.
Press the "OPTIONS " button to access the 
secondary page.
Select "Share Wi-Fi connection". 
Select the "Activation" tab to activate or 
deactivate Wi-Fi connection sharing.
And/or
Select the "Settings" tab to change the system’s 
network name and password.
Press "OK" to confirm. 
To protect against unauthorised access  and to make all systems as secure as 
possible, the use of a security code or a 
complex password is recommended.
Managing connections
Press Connect-App to display the main 
page.
Press the "OPTIONS " button to access the 
secondary page.
Select "Manage connection". 
With this function, you can view the access to 
connected services, the availability of connected 
services and modify the connection mode.    

274
CITROËN Connect Nav
Radio
Selecting a station
Press Radio Media to display the main 
page.
Press "Frequency".
Press one of the buttons to perform an 
automatic search for radio stations.
Or
Move the slider to manually search for 
frequencies up or down.
Or
Press Radio Media to display the main 
page.
Press the "OPTIONS " button to access the 
secondary page.
Select "Radio stations" on the secondary 
page.
Press "Frequency".
Enter the values using the virtual keypad.
First enter the units then click on the 
decimals field to enter the figures after the 
decimal point.
Press "OK" to confirm. 
Radio reception may be affected by the 
use of electrical equipment not approved 
by the Brand, such as a USB charger 
connected to the 12 V socket.
The exterior environment (hills, buildings, 
tunnels, basement car parks, etc.) may 
block reception, including in RDS mode. 
This phenomenon is perfectly normal in the 
context of radio wave transmission, and 
in no way indicative of an audio system 
malfunction.
Presetting a station
Select a radio station or frequency.
(refer to the corresponding section)
Press "Presets ".
Make a long press on one of the buttons 
to preset the station.
Changing the waveband
Press Radio Media to display the main 
page.
To change the waveband, press "Band…", 
displayed at the top right of the screen.
Activating/Deactivating RDS
RDS, if activated, allows you to continue 
listening to the same station by automatic 
retuning to alternative frequencies.
Press Radio Media to display the main 
page.
Press the "OPTIONS " button to access the 
secondary page.
Select "Radio settings". 
Select "General".
Activate/deactivate "Station follow ". 
Press "OK" to confirm. 
RDS station tracking may not be 
available nationwide, as many radio 
stations do not cover 100
  % of the country. 
This explains the loss of reception of the 
station during a journey.
Displaying text information
The "Radio Text" function displays information 
transmitted by the radio station relating to the 
station or the currently playing song.
Press Radio Media to display the main 
page.
Press the "OPTIONS " button to access the 
secondary page.
Select "Radio settings". 
Select "General".
Activate/deactivate "Display radio text". 
Press "OK" to confirm. 
Playing TA messages
The TA (Traffic Announcement) function gives 
priority to TA alert messages. To operate, this 
function needs good reception of a radio station 
that carries this type of message. While traffic 
information is being broadcast, the current 
media is automatically interrupted so that the     

276
CITROËN Connect Nav
Selecting the source
Press Radio Media to display the main 
page.
Select "SOURCES".
Select the source.
Watching a video
Depending on equipment/Depending on version/
Depending on country.
Insert a USB memory stick in the USB port.
Video control commands are accessible 
only through the touch screen.
Press Radio Media to display the main 
page.
Select "SOURCES".
Select Video to start the video. 
To remove the USB memory stick, press  the pause button to stop the video, then 
remove the memory stick.
The system can play video files in the MPEG-4 
Part 2, MPEG-2, MPEG-1, H.264, H.263, VP8, 
WMV and RealVideo formats.
Streaming Bluetooth®
Streaming allows you to listen to the audio feed 
from your smartphone.
The Bluetooth profile must be activated.
First adjust the volume on the portable device (to 
a high level).
Then adjust the volume of the audio system.
If play does not start automatically, it may be 
necessary to start the audio playback from the 
smartphone.
Control is from the portable device or by using 
the system's touch buttons.
Once connected in streaming mode, the 
smartphone is considered to be a media 
source.
Connecting Apple® players
Connect  the Apple® player to the USB port using 
a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of  the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts).
The default classification used is by artist. To 
modify the classification used, return to the 
first level of the menu then select the desired 
classification (playlists for example) and 
confirm to go down through the menu to the 
desired track.
The version of software in the audio system may 
not be compatible with the generation of the 
Apple
® player.
Information and advice
The system supports USB mass storage 
devices, BlackBerry® devices and Apple® players 
via the USB ports. The adapter cable is not 
supplied.
Devices are managed using the audio system 
controls.
Other devices, not recognised on connection, 
must be connected to the auxiliary socket using 
a jack cable (not supplied) or via Bluetooth 
streaming, if compatible.
The audio system will only play audio files with 
".wma", ".aac", ".flac", ".ogg" and ".mp3" file 
extensions, at bit rates between 32 Kbps and 
320 Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
All ".wma" files must be standard WMA 9 files.
The supported sampling rates are 32, 44 and 
48 KHz.
To avoid reading and display problems, we 
recommend choosing file names less than 20 
characters long that do not contain any special 
characters (e.g. “ ? .
 
; ù).
Use only USB memory sticks in FAT32 format 
(File Allocation Table).
We recommend using the original USB 
cable for the portable device.    

282
CITROËN Connect Nav
► Activate the audible warning in the 
"Navigation" menu and check the voice volume 
in the sound settings.
The system does not suggest a detour 
around an incident on the route.
The route settings do not take account of 
TMC 
messages.
►
 
Configure the "T
 raffic info" function in the 
route settings list (None, Manual or Automatic).
I am receiving a "Danger zone" alert which is 
not on my route.
As well as providing guided navigation, the 
system announces all "Danger areas" positioned 
in a cone located in front of the vehicle. It may 
provide an alert for "Danger areas" located on 
nearby or parallel roads.
►
 
Zoom the map to show the exact location 
of the "Danger area". 
You can select "On the 
route" to stop receiving warnings or decrease the 
warning duration.
Certain traffic jams along the route are not 
indicated in real time.
On starting, a few minutes may elapse before 
the system begins to receive traffic information.
►
 
W
 ait until traffic information is being received 
correctly (traffic information icons shown on the 
map).
In certain countries, only major routes 
(motorways, etc.) are listed for the traffic 
information.
This is perfectly normal. The system is 
dependent on the traffic information available.
The altitude is not displayed. On starting, GPS initialisation may take up to 
3 minutes to receive more than 4 satellites 
correctly.
►
 
W
 ait until the system has started up 
completely so that there is GPS coverage by at 
least 4
  satellites.
Depending on the geographical environment 
(tunnel, etc.) or the weather, the conditions of 
reception of the GPS signal may vary.
This behaviour is normal. The system is 
dependent on the GPS signal reception 
conditions.
My navigation is no longer connected.
During start-up and in certain geographical 
areas, the connection may be unavailable.
►
 
Check that the online services are activated 
(settings, contract).
Radio
The reception quality of the radio station 
being listened to gradually deteriorates or 
the station presets are not working (e.g.
  no 
sound, "87.5" MHz is displayed).
The vehicle is too far from the selected station’s 
transmitter, or no transmitter is present in the 
geographical area.
►
 
Activate the "RDS" function by means of the 
short-cut menu to enable the system to check 
whether there is a more powerful transmitter in 
the geographical area.
The aerial is missing or damaged (e.g.
  when 
going through a car wash or in an underground 
car park). ►
 
Have the aerial checked by a dealer
 .
The surrounding area (e.g.   hill, building, tunnel, 
underground car park, etc.) is blocking reception, 
including in RDS tracking mode.
This is a perfectly normal phenomenon, and is 
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of 
stations received.
The name of the radio station changes.
The station is no longer received or its name has 
changed in the list.
Some radio stations send other information 
in place of their name (the title of the song for 
example).
The system interprets these details as the station 
name.
►  
Press "Update list" in the "Radio stations" 
secondary menu.
Media
Playback of my USB memory stick starts only 
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may 
greatly slow down access to reading the memory 
stick (multiplication by 10 of the cataloguing 
time).
►
 
Delete the files supplied with the memory 
stick and limit the number of sub-folders in the 
file structure on the memory stick.
There may be an extended pause after 
inserting a USB stick.    

283
CITROËN Connect Nav
12The system reads a variety of data (folder, title, 
artist, etc.). This can take from a few seconds to 
a few minutes.
This is perfectly normal.
Some characters in information about the 
currently playing media may not be displayed 
correctly.
The audio system is unable to process certain 
types of character.
► 
Use standard characters to name tracks and 
folders.
Playback of streaming files does not start.
The connected device does not automatically 
launch playback.
►
 
Start playback from the device.
T
rack names and playing times are not 
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer 
of this information.
Telephone
I am unable to connect my Bluetooth 
telephone.
The telephone's Bluetooth function may be 
switched off or the device may not be visible.
►
 
Check that the telephone has Bluetooth 
switched on.
►
 
Check in the telephone settings that it is 
"visible to all".
►
 
Deactivate then reactivate the telephone’
 s 
Bluetooth function.
The Bluetooth telephone is not compatible with 
the system. ►
 
Y
 ou can   check the compatibility of the 
telephone on the Brand's website (services).
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the 
USB cables are of poor quality.
►  
Use genuine USB cables to ensure 
compatibility
 .
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all 
countries.
►  
Check the list of supported countries via 
these 
 websites:  Google Android Auto  or Apple.
The volume of the telephone connected via 
Bluetooth is too low.
The volume depends on both the system and the 
telephone.
►  
Increase the volume of the audio system, to 
maximum if required, and increase the volume of 
the telephone if necessary
 .
Ambient noise affects the quality of the 
telephone call.
►  Reduce ambient noise (e.g.   close the 
windows, reduce ventilation, slow down).
Some contacts are duplicated in the list.
The options for synchronising contacts are: 
synchronise the contacts on the SIM card, the 
contacts on the telephone, or both. When both 
synchronisations are selected, some contacts 
may be duplicated.
►
 
Select "Display SIM card contacts" or 
"Display telephone contacts".
The contacts are not listed in alphabetical 
order
.Some telephones offer display options. 
Depending on the settings chosen, contacts can 
be transferred in a specific order.
►
 
Modify the telephone directory display 
settings.
The system is not receiving SMS text 
messages.
Bluetooth mode does not allow SMS text 
messages to be sent to the system.
Settings
When the treble and bass settings are 
changed, the ambience is deselected.
When the ambience is changed, the treble 
and bass settings are reset.
Selecting an ambience imposes the treble and 
bass settings, and vice versa.
►
 
Modify the treble and bass or ambience 
settings to obtain the desired musical ambience.
When the balance settings are changed, the 
distribution is deselected.
When the distribution setting is changed, the 
balance settings are deselected.
Selecting a distribution setting imposes the 
balance settings, and vice versa.
►
 
Modify the balance setting or the distribution 
setting to obtain the desired sound quality
.
There is a difference in sound quality 
between audio sources.
To allow for optimal listening quality, the sound 
settings can be tailored to different audio 
sources, which can generate audible differences 
when changing source.    

284
CITROËN Connect Nav
► Check that the sound settings are appropriate 
to the sources listened to. W e recommend 
setting the sound functions (Bass, Treble, 
Balance) to the middle position, setting the 
musical ambience to "None", setting loudness 
correction to "Active" in USB mode and "Inactive" 
in Radio mode.
►
 
In all cases, after applying sound settings, 
adjust the volume level on the portable device (to 
a high level) first. 
Then adjust the volume level 
on the audio system.
When the engine is off, the system switches 
off after several minutes of use.
When the engine is switched off, the system's 
operating time depends on the state of charge of 
the battery.
The switch-off is normal: the system 
automatically goes into energy economy mode 
and switches off to maintain an adequate charge 
in the battery.
►
 
Start the vehicle’
 s engine to increase the 
charge of the battery.
The date and time cannot be set.
Date and time settings are only available if 
satellite synchronisation is deactivated.
►
 
Settings
   menu/Options/Date-Time Setting. 
Select the "Time" tab and deactivate "GPS 
synchronisation" (UTC).    

286
Event data recorders
– Chassis and air conditioning settings. 
–  Personalised settings such as the interior 
lighting. 
Y
ou can enter your own data into the functions 
of your vehicle's audio and telematic system, as 
part of the selected functionalities. 
Depending on the vehicle's equipment level,
  this 
may
  include: 
–
 
Multimedia data such as music, videos or 
photos to be read by an integrated multimedia 
system. 
–
 
Address book data to be used with an 
integrated hands-free system or with an 
integrated navigation system. 
–
 
Entered destinations. 
–
 
Data regarding the use of online services. 
This data for the comfort and infotainment 
functions may be stored locally in the vehicle 
or saved to a device that you have connected 
to the vehicle (e.g.
  smartphone, USB memory 
stick or MP3 player). Data that you have entered 
yourself may be deleted at any time. 
This data may also be transmitted outside the 
vehicle at your request, particularly when using 
online services in line with the settings that you 
have selected. Smartphone integration 
(e.g.  
Android 
 Auto
® or 
Apple
®CarPlay®)
If your vehicle is equipped accordingly, you can 
connect your smartphone or another mobile 
device to the vehicle in order to operate it using 
the vehicle's integrated controls. Images and 
sounds from the smartphone can be transmitted 
through the audio and telematics system. 
Specific information is simultaneously sent 
to your smartphone. Depending on the type 
of
  integration, this includes data such as location, 
day/night mode and other general information 
about the vehicle. For more information, please 
refer to the user instructions for the vehicle or the 
audio and telematics system.
Integrating a smartphone allows you to use 
its applications, such as a navigation app or 
music player. No other
  integration   between 
the smartphone and the vehicle is possible, in 
particular active access to vehicle data. How the 
data is processed subsequently is determined 
by the supplier of the application being used. 
The ability the change settings depends on the 
application in question and on the operating 
system installed on your smartphone. 
Online services
If your vehicle is connected to a wireless 
network, data can be exchanged between 
your vehicle and other systems. Connection 
to a wireless network is made possible
  via a 
transmitter located in your vehicle or a mobile 
device that you have provided (e.g.
 
smartphone). 
The online services can be used via this wireless 
connection. 
These include online services and 
applications (apps) provided to you by the 
Manufacturer or other suppliers. 
Exclusive services
As regards the Manufacturer's online services, 
the corresponding functions are described by 
the Manufacturer in an appropriate medium 
(e.g.
  handbook, Manufacturer's website) and the 
information about data protection is provided. 
Personal data may be used for online services. 
The exchange of data for this purpose takes 
place over a secure connection, using for 
example the Manufacturer's dedicated computer 
systems. The collection, processing and use of 
personal data for the development of services 
are carried out solely on the basis of a legal 
authorisation, for example in the case of a 
legal emergency call system or a contractual 
agreement or else under a consent agreement. 
You can activate or deactivate the services and 
functions (some may be chargeable) and, in 
some cases, the vehicle's entire connection to 
the wireless network. This does not include the     

289
Alphabetical index
Changing a wheel     203, 206
Changing a wiper blade     
89–90
Changing the remote control battery
    
40
Changing to free-wheeling
    
199, 218
Charger, induction
    
62
Charger, wireless
    
62
Charging cable
    
180
Charging cable (Electric)
    
179
Charging connector (Electric)
    
178, 183, 185–186
Charging flap (Electric)
    
178, 183, 185–186
Charging system (Electric)
    
5, 9, 30, 176, 193
Charging the traction battery  
(Electric)
    
176, 183, 185–186
Checking the levels
    
193–195
Checking tyre pressures  
(using the kit)
    
204–205
Checks
    
193, 195–197
Checks, routine
    
195–197
Child lock
    
11 6
Children
    
102, 110, 114–116
Children (safety)
    
11 6
Child seats
    
102, 106–107, 109–111, 114–115
Child seats, conventional
    
109
Child seats, i-Size
    
11 5
Child seats, ISOFIX
    
114–116
Cleaning (advice)
    
177, 200–201
Closing the doors
    
32, 37
Collision  Risk Alert
    
152–153
Configuration, vehicle
    
29–30
Connected applications
    
272Connection, Bluetooth     242–243, 255–256, 
272–273, 277–278
Connection, MirrorLink
    
254
Connection, Wi-Fi network
    
273
Connectivity
    
271
Consumption figures
    
30
Container, AdBlue®
    
198
Control, emergency boot release
    
39
Control, emergency door
    
32, 38–39
Control, heated seats
    
52–53
Controls, steering mounted
    
131
Control stalk, lighting
    
83–84
Control stalk, wipers
    
88–90
Control unit
    
179–180
Courtesy lamp
    
81–82
Courtesy lamp, front
    
82
Courtesy lamp, rear
    
82
Courtesy lamps
    
82
Cover, load space
    
65
Cruise control
    
142–143, 146–148, 152
Cruise control, adaptive
    
148
Cruise control by speed limit  
recognition
    
142–143
Cruise control, dynamic with Stop  
function
    
142–143
Cup holder
    
60
D
DAB (Digital Audio Broadcasting) -  
Digital radio    
240, 252, 275
Date (setting)    258, 280
Daytime running lamps     
85, 210–211
Deactivating the passenger  
airbag
    
104, 108–109
Deactivation of DSC (ESC)
    
96
Deadlocking
    
38
Deferred charging
    
31
Deferred charging (Electric)
    
30, 178, 183, 186
Defrosting
    
54, 77
Defrosting, front
    
77
Demisting
    
77
Demisting, front
    
77
Demisting, rear
    
53, 78
Demisting, rear screen
    
53, 78
Dials and gauges
    
10, 12
Digital instrument panel
    
11–13
Dimensions
    
221
Dipstick
    
193
Direction indicators
    
84, 210, 212–213
Display, head-up
    
138
Display screen, instrument panel
    
10
Domestic charging
    
180
Domestic charging (Electric)
    
185–186, 236
Doors, side
    
43
Doors, side-hinged
    
37–38
Driver’s attention warning
    
160
Drive selector (Electric)
    
132, 196
Driving
    
117–118
Driving aids camera (warnings)
    
139
Driving aids (recommendations)
    
139
Driving economically
    
8
Driving modes
    
133–134