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CITROËN Connect Radio
11Press this button to enter a name for the 
profile using the virtual keypad.
Press "OK" to save. 
Press the back arrow to confirm. 
Press this button to activate the profile. 
Press the back arrow again to confirm. 
Press this button to reset the selected 
profile.
Adjusting the brightness
Press Settings to display the main page. 
Press Brightness. 
Move the slider to adjust the brightness of 
the screen and/or the instrument panel 
(depending on version).
Press in the shaded area to confirm. 
Modifying system settings
Press Settings to display the main page. 
Press "Configuration" to access the 
secondary page.
Press "System configuration". 
Press the "Units" tab to change the units of 
distance, fuel consumption and temperature.
Press the "Factory settings" tab to restore the 
initial settings.
Returning the system to factory settings 
activates the English language by default 
(depending on version).
Press the "System info" tab to display the 
versions of the various modules installed in the 
system.
Press the "Privacy " tab,
or
Press Settings to display the main page. 
Press "Privacy" to activate or deactivate 
the private data mode.
Activate or deactivate: 
–
 
"No sharing (data, vehicle position) ".
–
 
"Only data sharing ”
–
 
"Data and vehicle position sharing "
Press the back arrow to confirm. 
Press Settings to display the main page. 
Press "Configuration" to access the 
secondary page.
Press "Screen configuration". 
Press "Brightness".
Move the slider to adjust the brightness of 
the screen and/or the instrument panel 
(depending on version).
Press the back arrow to confirm. 
Press "Animation".
Activate or deactivate: “Automatic  scrolling ”.
Select "Animated transitions". 
Press the back arrow to confirm. 
Selecting the language
Press Settings to display the main page. 
Press "Configuration" to access the 
secondary page.
Select "Language" to change the 
language.
Press the back arrow to confirm. 
Setting the time
Press Settings to display the main page. 
Press "Configuration" to access the 
secondary page.
Press "Date and time". 
Select "Time".
Press this button to set the time using the 
virtual keypad.
Press "OK" to save the time.     

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CITROËN Connect Radio
Press this button to set the time zone. 
Select the display format for the time 
(12h/24h).
Activate or deactivate summer time (+1 hour).
Activate or deactivate GPS synchronisation (UTC).
Press the back arrow to save the settings. 
The system may not automatically manage the change between winter and 
summer time (depending on the country of 
sale).
Setting the date
Press Settings to display the main page. 
Press "Configuration" to access the 
secondary page.
Press "Date and time". 
Select "Date".
Press this button to set the date. 
Press the back arrow to save the date. 
Select the display format for the date. 
Press the back arrow again to confirm.  
Time and date setting is only available if 
"GPS Synchronisation:" is deactivated.
Frequently asked 
questions
The following information groups together the answers to the most frequently asked questions 
concerning the system.
Radio
The reception quality of the tuned radio 
station gradually deteriorates or the station 
presets are not working (no sound, 87.5 MHz 
is displayed, etc.).
The vehicle is too far from the selected station’s 
transmitter, or no transmitter is present in the 
geographical area.
►
 
Activate the "RDS" function in the upper bar 
to enable the system to check whether there is 
a more powerful transmitter in the geographical 
area.
The environment (hills, buildings, tunnels, 
basement car parks, etc.) is blocking reception, 
including in RDS mode.
This is a perfectly normal phenomenon, and is 
not indicative of an audio system malfunction.
The aerial is missing or has been damaged 
(for example while entering a car wash or 
underground car park).
►
 
Have the aerial checked by a dealer
 .I cannot find some radio stations in the list of 
received stations.
The name of the radio station changes.
The station is no longer received or its name has 
changed in the list.
►
 
Press the round arrow on the "List" tab on the 
"Radio" page.
Some radio stations send other information 
in place of their name (the title of the song for 
example).
The system interprets these details as the station 
name.
►
  Press the round arrow on the "List" tab on the 
"Radio" page.
Media
Playback of my USB memory stick starts only 
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may 
greatly slow down access to reading the memory 
stick (multiplication by 10 of the cataloguing 
time).
►
 
Delete the files supplied with the memory 
stick and limit the number of sub-folders in the 
file structure on the memory stick. 
Some characters in information about the 
currently playing media are not displayed 
correctly
.
The audio system is unable to process certain 
types of character.
►
 
Use standard characters to name tracks and 
folders.
Playback of streaming files does not start.    

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CITROËN Connect Radio
11The connected device does not automatically 
launch playback.
► 
Start playback from the device.
T
rack names and playing times are not 
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer 
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be 
switched off or the device may not be visible.
►
 
Check that the telephone has Bluetooth 
switched on.
►
 
Check in the telephone settings that it is 
"visible to all".
The Bluetooth telephone is not compatible with 
the system.
►
 
Check the compatibility of the telephone on 
the Brand's website (services).
Android 
Auto and/or CarPlay do not work.
Android Auto and CarPlay may not activate if the 
USB cables are of poor quality.
►
 
Use genuine USB cables to ensure 
compatibility
.
Android Auto and/or CarPlay do not work.
Android Auto and CarPlay are not available in all 
countries.
►
 
Check the Google 
 Android Auto or Apple 
website to see which countries are supported.
The volume of the telephone connected in 
Bluetooth mode is inaudible. The volume depends on both the system and the 
telephone.
►
 
Increase the volume of the audio system, to 
maximum if required, and increase the volume of 
the telephone if necessary
 .
Ambient noise affects the quality of the 
telephone call.
►  
Reduce ambient noise (close windows, turn 
down ventilation, slow down, etc.).
The contacts are not listed in alphabetical 
order
 .
Some telephones offer display options. 
Depending on the settings chosen, contacts can 
be transferred in a specific order.
►
 
Modify the telephone directory display 
settings.
Settings
When the treble and bass settings are 
changed, the ambience is deselected.
When the ambience is changed, the treble 
and bass settings are reset.
Selecting an ambience imposes the treble and 
bass settings, and vice versa.
►
 
Modify the treble and bass or ambience 
settings to obtain the desired musical ambience.
When the balance settings are changed, the 
distribution is deselected.
When the distribution setting is changed, the 
balance settings are deselected.
Selecting a distribution setting imposes the 
balance settings, and vice versa. ►
 
Modify the balance setting or the distribution 
setting to obtain the desired sound quality
 .
There is a difference in sound quality 
between audio sources.
To allow for optimal listening quality, the sound 
settings can be tailored to different audio 
sources, which can generate audible differences 
when changing source.
►  
Check that the sound settings are appropriate 
to the sources listened to. 
 Adjust the sound 
functions to the middle position.
When the engine is off, the system switches 
off after several minutes of use.
When the engine is switched off, the system's 
operating time depends on the state of charge of 
the battery.
The switch-off is normal: the system 
automatically goes into energy economy mode 
and switches off to maintain an adequate charge 
in the battery.
►
 
Start the vehicle’
 s engine to increase the 
charge of the battery.    

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CITROËN Connect Nav
CITROËN Connect Nav
GPS navigation - 
Applications - Multimedia 
audio system - Bluetooth
® 
telephone
The functions and settings described 
vary according to the vehicle version and 
configuration, as well as the country of sale.
For safety reasons and because they 
require sustained attention by the driver, 
the following operations must be carried out 
with the vehicle stationary and the ignition 
on:
–
 
Pairing the smartphone with the system via 
Bluetooth.
–
 
Using the smartphone.
–
 
Connecting to the CarPlay®  or Android 
Auto applications (certain applications stop 
displaying when the vehicle is moving).
–
 
W
atching a video (the video stops when the 
vehicle starts to move again).
–
 
Changing the system settings and 
configuration.
AM and DAB radio are not available on  Hybrid vehicles.
The system is protected so that it only operates in the vehicle.
The message Energy economy mode is 
displayed when the system is about to go into 
standby.
System and map updates can be 
downloaded from the Brand's website.
The update procedure is also available there.
The system’s Open Source Software  (OSS) source codes are available at the 
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes 
the sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using 
the wheel or the "plus" or "minus" buttons 
(depending on the equipment).
Use the menu buttons on either side of or below 
the touch screen for access to the menus, then 
press the virtual buttons in the touch screen.
Depending on the model, use the "Source" or 
"Menu" buttons to access the rolling menus, then 
press the virtual buttons in the touch screen.
Display the rolling menus at any time by pressing 
the screen briefly with three fingers.
All of the touch areas of the screen are white.
Press the back arrow to go back a level.
Press "OK" to confirm.
The touch screen is of the "capacitive"  type.
To clean the screen, use a soft, non-abrasive 
cloth (e.g. spectacles cloth) with no additional 
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently 
in the side bars or in the upper bar of the touch 
screen (depending on equipment):
–
 
Air conditioning status information (depending 
on version), and direct access to the 
corresponding menu.
–
 
Go directly to the audio source selection 
option, to view the list of radio stations (or list of 
titles depending on the source).
–
 
Go to the "Notifications" of messages, emails, 
map updates and, depending on the services, 
the navigation notifications.
–
 
Go to the settings for the touch screen and the 
digital instrument panel.
Audio source selection (depending on 
equipment):
–
 
FM/DAB/AM radio stations (depending on 
equipment).
–
 
T
elephone connected via Bluetooth and 
Bluetooth multimedia broadcast (streaming).
–
 
USB memory stick.    

268
CITROËN Connect Nav
You can only select this method of using   the service if a network connection 
is active; this may be either a "network 
connection provided by the vehicle", if you 
use the Citroën Connect Box solution, or else 
a "network connection provided by the user" 
via a smartphone,
In both cases, the system is automatically 
connected to the Internet, if network coverage 
permits.
Press Navigation to display the main 
page.
Press the "MENU" button to access the 
secondary page.
Select "Search". 
Press on the mode shown in the bottom right of 
the screen (On-Board or Connected) to change 
the "Database".
Select the "Database" in "On-Board" 
mode (integrated into the map), or in 
"Connected" mode (connected to the Internet).
Press the back arrow to confirm. 
Enter an address or the key words for the 
destination (POI).
Press "OK" to start the search. 
Select the "On the route ", "Around the 
vehicle" or "At destination " tab to refine 
your search.
Select the desired address to calculate the route.
To a point on the map
Press Navigation to display the main 
page.
Explore the map by sliding a finger on the 
screen.
Select the destination by pressing on the map.
Tap the screen to place a marker and  display the sub-menu.
Press this button to start guided 
navigation.
Or
Press this button to save the displayed 
address.
A long press on a point opens a list of  nearby POIs.
To GPS coordinates
Press Navigation to display the main 
page.
Explore the map by sliding a finger on the 
screen.
Touch the screen with a finger to go to the next 
image.
Press this button to display the world 
map.
Using the grid, select the desired country or 
region by zooming.
Press this button to display or enter the 
GPS coordinates.
A marker is displayed in the middle of the  screen, with the "Latitude" and 
"Longitude " coordinates.
Choose the type of coordinates:
DMS for: Degrees, Minutes, Seconds.
DD for: Degrees, Decimals.
Press this button to start guided 
navigation.
Or
Press this button to save the displayed 
address.
OR
Press this button to enter the "Latitude" 
value using the virtual keypad.
And
Press this button to enter the "Longitude " 
value using the virtual keypad.
TMC (Traffic Message 
Channel)
Available in some countries.
TMC (Traffic Message Channel) messages 
are based on a European standard for traffic 
information broadcasting via the RDS system on 
FM radio, sending traffic information in real time. 
The TMC information is then displayed on a GPS 
Navigation system map and taken into account 
straight away when routes are calculated, to 
avoid accidents, traffic jams and closed roads.
Danger zone alerts may or may not be 
displayed, depending on the applicable     

269
CITROËN Connect Nav
12legislation and subscription to the 
corresponding service.
Connected navigation
Connected navigation 
connection
Depending on version, vehicle trim level and 
subscription to online services and options.
Network connection provided by the 
vehicle
With the Citroën Connect Box solution, 
the system is automatically connected to 
the Internet and connected services, and does 
not require the user to provide a connection via 
their smartphone.
OR
Network connection provided by the 
user
  
For the list of compatible smartphones, 
visit the Brand's website in your country.
Activate and enter settings for sharing the 
smartphone connection.
As processes and standards are  constantly changing, we recommend you 
update the smartphone operating system 
as well as the date and time on the 
smartphone and system, to ensure that the 
communication process between the 
smartphone and the system functions 
correctly.
USB connection
Connect the USB cable.
The smartphone charges when 
connected by the USB cable.
Bluetooth connection
Activate the Bluetooth function on the  telephone and ensure that it is visible to 
all (see the "Connect-App" section).
Wi-Fi connection
Select a Wi-Fi network detected by the 
system and connect to it.
This function is only available if it has  been activated either via the 
"Notifications" or via the "Applications" menu.
Press "Notifications". 
Select Wi-Fi to activate it. 
OR
Press Connect-App to display the main 
page.
Press the "OPTIONS " button to access the 
secondary page.
Select "Wi-Fi network connection". 
Select the "Secured", "Not secured" or 
"Stored” tab.
Select a network. 
Using the virtual keypad, enter the "Key" 
network Wi-Fi and the "Password".
Press "OK" to establish a connection 
between the smartphone and the 
vehicle’s system.
Usage restrictions:
With CarPlay®, connection sharing is only 
available with a Wi-Fi connection.
The quality of services depends on the quality 
of the network connection.
Authorize sending  information
Press Settings to display the main page. 
Press the "OPTIONS " button to access the 
secondary page.
Select "System configuration". 
Select the "Private mode" tab. 
OR
Press "Notifications". 
Press "Private mode". 
THEN    

271
CITROËN Connect Nav
12Displaying charging station 
details
Press Navigation to display the main 
page.
Press this button to display the list of 
services.
Press "POI on map" to display the list 
of points of interest.
Press one of the buttons to search for 
"Stations".
Activate/deactivate "Stations". 
Press this button to display a secondary 
page.
Select the "Settings" tab. 
Select the desired connector type. 
Press "OK" to save. 
Displaying weather 
information
Press Navigation to display the main 
page.
Press this button to display the list of 
services.
Select "View map". 
Select "Weather". 
Press this button to display basic 
information.
Press this button to display detailed 
weather information.
The temperature displayed at 6 a.m. will be the maximum temperature for the day.
The temperature displayed at 6 p.m. will be 
the minimum temperature for the night.
Applications
USB sockets
Depending on equipment, for more information 
on the USB sockets compatible with  CarPlay® or 
Android Auto applications, refer to the "Ease of 
use and comfort" section.
For the list of compatible smartphones, 
visit the Manufacturer's website in your 
country.
Synchronising a smartphone enables 
users to display applications that support 
the smartphone’s CarPlay
®  or Android Auto 
technology on the vehicle’s screen. For 
CarPlay
® technology, the CarPlay® function 
must first be activated on the smartphone.
Unlock the smartphone for the communication 
process between the smartphone and the 
system to work.
As principles and standards are constantly 
changing,  we recommend keeping the 
smartphone's operating system up-to-
date, together with the date and time on 
the smartphone and the system.
Connectivity
Press Applications to display the main 
page.
Press "Connectivity" to access the CarPlay
® or 
Android Auto functions.
CarPlay® smartphone 
connection
Depending on country.
On connecting the USB cable, the 
CarPlay® function deactivates the 
system's Bluetooth® mode.
The "CarPlay " function requires the use of 
a compatible smartphone and compatible 
applications.
Connect the USB cable. The smartphone 
charges when connected by the USB 
cable.
Press "Telephone" to display the 
CarPlay® interface.
Or
Connect the USB cable. The smartphone 
charges when connected by the USB 
cable.    

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CITROËN Connect Nav
From the system, press "Applications" to 
display the main page.
Press "Connectivity" to access the "CarPlay
®” 
function.
Press "CarPlay" to display the CarPlay® 
interface.
When the USB cable is disconnected 
and the ignition is switched off then back 
on, the system will not automatically switch to 
Radio Media mode; the source must be 
changed manually.
Android Auto smartphone  connection
Depending on country.
Install the "Android Auto" application on 
the smartphone via "Google Play".
The "Android Auto" function requires the use 
of a compatible smartphone and compatible 
applications.
Connect the USB cable. The smartphone 
charges when connected by the USB 
cable.
From the system, press "Applications " to 
display the main page.
Press "Connectivity" to access the "Android 
Auto” function.
Press "Android Auto" to start the 
application in the system.
During the procedure, several screen 
pages relating to certain features are 
displayed.
Accept to start and complete the connection.
Access to the different audio sources remains 
available in the margin of the Android Auto 
display, using the touch buttons located in the 
upper bar.
Access to the menus for the system is possible 
at any time using the dedicated buttons.
In Android Auto mode, the function that 
displays rolling menus by briefly pressing 
the screen with three fingers is disabled.
There may be a pause before  applications become available, 
depending on the quality of the network.
Car Apps
Press Applications to display the main 
page.
Press "Car Apps" to display the applications 
home page.
Internet Browser
Press Applications to display the main 
page.
Press "Connectivity" to access the "Connected 
Apps” function.
Press "Connected Apps" to display the browser 
home page.
Select the country of residence. 
Press "OK" to save and start the browser. 
Connection to the internet is via one of 
the network connections provided by the 
vehicle or the user.
Bluetooth connection®
The services available depend on the  network, the SIM card and the 
compatibility of the Bluetooth devices used. 
Consult the smartphone user guide and the 
service provider to check which services are 
available.
The Bluetooth function must be activated  and the smartphone configured as 
"Visible to all".
To complete the pairing, whichever procedure is 
used (from the smartphone or from the system), 
ensure that the code is the same in the system 
and in the smartphone.
If the pairing procedure fails, we 
recommend deactivating and then 
reactivating the Bluetooth function on the 
smartphone.