2020 CHRYSLER PACIFICA security system

2
INTRODUCTION
HOW TO USE THIS MANUAL ................................10
Essential Information .................................. 10
Symbols ........................................................ 10
WARNINGS AND CAUTIONS ...............................10
VEHICLE MODIFICATIONS/ALTERATIONS ........11
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED ...............12
KEYS ......................................................................13
Key Fob......................................................... 13
IGNITION SWITCH .................................................18
Keyless Enter-N-Go — Ignition ..................... 18
REMOTE STARTING SYSTEM — IF EQUIPPED ...19
How To Use Remote Start ........................... 20
Remote Start Cancel Message —
If Equipped ................................................... 20 To Enter Remote Start Mode ...................... 21
To Exit Remote Start Mode Without Driving
The Vehicle .................................................. 21 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 21 Remote Start Comfort Systems —
If Equipped ................................................... 21 General Information .................................... 22 SENTRY KEY.......................................................... 22
Key Programming ....................................... 23
Replacement Keys....................................... 23
General Information .................................... 23
VEHICLE SECURITY ALARM — IF EQUIPPED ..... 24
To Arm The System ..................................... 24
To Disarm The System ................................ 24
Rearming Of The System............................. 25
DOORS ................................................................... 25
Manual Lock ................................................ 25
Central Lock/Unlock — If Equipped ............ 26
Unlock Doors Automatically On Exit — If
Equipped ...................................................... 27 Keyless Enter-N-Go — Passive Entry........... 27
Manual Sliding Side Door............................ 30
Power Sliding Side Door — If Equipped ...... 30
Hands-Free Sliding Doors — If Equipped.... 32
Child Locks ................................................... 32
DRIVER MEMORY SETTINGS — IF EQUIPPED .. 34
Programming The Memory Feature............ 34
Linking And Unlinking The Key Fob To
Memory ........................................................ 34 Memory Position Recall............................... 35 SEATS ....................................................................35
Manual Adjustment (Front Seats) — If
Equipped ...................................................... 35 Manual Adjustment (Rear Seats) ............... 37
Power Adjustment (Front Seats) —
If Equipped ................................................... 48 Power Adjustment (Rear Seats) —
If Equipped ................................................... 50 Heated Seats ............................................... 53
Ventilated Seats — If Equipped................... 54
Adjustable Armrest (Front Seats) —
If Equipped ................................................... 54 Plastic Grocery Bag Retainer Hooks .......... 54
HEAD RESTRAINTS ..............................................55
Head Restraints — Front Seats................... 55
Head Restraints — Second Row
Quad Seats .................................................. 56 Head Restraints — Second Row Bench...... 56
Head Restraints — Third Row ..................... 57
STEERING WHEEL.................................................58
Tilt/Telescoping Steering Column .............. 58
Heated Steering Wheel — If Equipped ....... 58

20_RU_OM_EN_US_t.book Page 2

4
GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER..................................... 125
Instrument Cluster Descriptions ...............126
INSTRUMENT CLUSTER DISPLAY ................... 127
Instrument Cluster Display Location And
Controls ......................................................128 Oil Life Reset ..............................................129
Fuel And Oil Refresh Mode .......................129
KeySense Cluster Messages —
If Equipped .................................................130 Instrument Cluster Display Menu Items ..131
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ................................138 Instrument Cluster Display Programmable
Features Screen Setup.............................. 139
TRIP COMPUTER ............................................... 140
WARNING LIGHTS AND MESSAGES ............... 141
Red Warning Lights....................................141
Yellow Warning Lights ...............................144
Yellow Indicator Lights...............................147
Green Indicator Lights ...............................148
Blue Indicator Lights ..................................149White Indicator Lights................................149
ONBOARD DIAGNOSTIC SYSTEM — OBD II .... 150
Onboard Diagnostic System (OBD II)
Cybersecurity..............................................150
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ........................................................ 151
SAFETY
SAFETY FEATURES .............................................152 Anti-Lock Brake System (ABS) ................. 152
Electronic Brake Control (EBC) System ... 153
AUXILIARY DRIVING SYSTEMS.........................159 Blind Spot Monitoring (BSM) —
If Equipped ................................................. 159 Forward Collision Warning (FCW) With
Mitigation — If Equipped............................ 164 Tire Pressure Monitoring
System (TPMS) .......................................... 167
OCCUPANT RESTRAINT SYSTEMS .................. 171 Occupant Restraint Systems Features .... 171
Important Safety Precautions ................... 172
Seat Belt Systems ..................................... 172
Supplemental Restraint Systems (SRS)... 184
Child Restraints ......................................... 198
Transporting Pets ...................................... 215
SAFETY TIPS ....................................................... 216 Transporting Passengers .......................... 216Exhaust Gas .............................................. 216
Safety Checks You Should Make Inside
The Vehicle ................................................ 217 Periodic Safety Checks You Should Make
Outside The Vehicle ................................... 218
STARTING AND OPERATING
STARTING THE ENGINE .....................................219 Normal Starting.......................................... 219Cold Weather Operation (Below –22°F
Or −30°C) ................................................. 223 After Starting — Warming Up The
Engine ........................................................ 223 If Engine Fails To Start ............................. 223
To Turn Off The Engine Using ENGINE
START/STOP Button .................................. 223
ENGINE BLOCK HEATER — IF EQUIPPED ....... 224
ENGINE BREAK-IN RECOMMENDATIONS ...... 224
PARK BRAKE...................................................... 225 Electric Park Brake (EPB) ......................... 225
AUTOMATIC TRANSMISSION ........................... 228 Ignition Park Interlock ............................... 229Brake/Transmission Shift Interlock
System........................................................ 229 Nine-Speed Automatic Transmission ...... 230
Gear Ranges .............................................. 230
ACTIVE NOISE CANCELLATION ........................ 234
POWER STEERING............................................. 234
STOP/START SYSTEM — IF EQUIPPED ........... 235
Auto Stop/Start.......................................... 235
Possible Reasons The Engine Does Not
Autostop ..................................................... 235 To Start The Engine While In Auto
Stop/Start .................................................. 236 To Manually Turn Off The Stop/Start
System........................................................ 236 To Manually Turn On The Stop/Start
System........................................................ 237 System Malfunction................................... 237

20_RU_OM_EN_US_t.book Page 4

7
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ...................................... 388Vehicle Identification Number ..................388
BRAKE SYSTEM ................................................. 388
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................ 388 Torque Specifications ................................388
FUEL REQUIREMENTS ...................................... 389 3.6L Engine ...............................................389Reformulated Gasoline .............................390Materials Added To Fuel ..........................390
Gasoline/Oxygenate Blends......................390
Do Not Use E-85 In Non-Flex Fuel
Vehicles ......................................................391 CNG And LP Fuel System Modifications ...391MMT In Gasoline ........................................391
Fuel System Cautions ................................391Carbon Monoxide Warnings .....................392
FLUID CAPACITIES ............................................. 393
FLUIDS AND LUBRICANTS ................................ 394 Engine.........................................................394
Chassis .......................................................396
MULTIMEDIA
UCONNECT SYSTEMS ....................................... 397
CYBERSECURITY ............................................... 397
UCONNECT SETTINGS ....................................... 398
Customer Programmable Features —
Uconnect 4 Settings .................................398 Customer Programmable Features —
Uconnect 4C/4C NAV Settings ................. 415 SAFETY AND GENERAL INFORMATION ........... 436
Safety Guidelines....................................... 436
UCONNECT 4 WITH 7-INCH DISPLAY ..............437
Introduction................................................ 437
Radio Mode ................................................ 438
Media Mode ............................................... 447Phone Mode ............................................... 454
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED ..........................................................467
Radio Operation ......................................... 467
Media Mode ............................................... 467
AUX/USB/MP3 CONTROL ................................. 468
UCONNECT THEATER — IF EQUIPPED ............. 469
Uconnect Theater Overview ...................... 469
Getting Started .......................................... 469Accessing The System From The Uconnect
System ........................................................ 469 Uconnect Theater Controls ....................... 470
Accessing The System From The Uconnect
Theater Rear Screens................................ 470 Pairing The Remote ................................... 471
Unpairing The Remote............................... 472Media Sources ........................................... 472
Uconnect Theater Remote Control ........... 473
Uconnect Theater Home Screen And
Controls ...................................................... 474 General Information .................................. 475
Play A DVD/Blu-ray™ Or USB Media File
From Uconnect System ............................. 475 Disc Menu .................................................. 477
Blu-ray™ Controls – Disc Specific
Functions ................................................... 477 Uconnect Theater Apps ............................. 477
Using The Rear Video USB Port ................ 479
Play Video Games ...................................... 479
Headphones Operation ............................. 480
Display Settings ......................................... 481Listening To Audio With The Screen
Closed......................................................... 482 Rear Climate Controls ............................... 482Accessibility — If Equipped ........................ 484
Wireless Streaming — If Equipped............ 484
BD And DVD Region Codes ....................... 485Product Agreement.................................... 487General Information .................................. 489
FCC/IC Regulatory Notices........................ 490
RADIO OPERATION AND MOBILE PHONES.... 491
Regulatory And Safety Information .......... 491
UCONNECT VOICE RECOGNITION QUICK
TIPS .................................................................... 493
Introducing Uconnect ................................ 493
Get Started................................................. 493Basic Voice Commands ............................ 494Radio .......................................................... 494

20_RU_OM_EN_US_t.book Page 7

GETTING TO KNOW YOUR VEHICLE19
(Continued)
ON/RUN
Driving position
All the electrical devices are available
START
Start the vehicle
The engine only runs in the ON/RUN ignition
position or from a remote start request.
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button and push to
operate the ignition switch.

Backup Starting Method
NOTE:
The key fob may not be able to be detected by
the vehicle keyless-go system if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal and prevent the keyless-go
system from starting the vehicle.
NOTE:
For further information, refer to "Starting The
Engine" in "Starting And Operating."
REMOTE STARTING SYSTEM — IF EQUIPPED
If applicable, refer to the “Hybrid Supplement”
for additional information.
This system uses the key fob to start the
engine conveniently from outside the
vehicle while still maintaining security.
The system has a range of 328 ft (100 m).

WARNING!
When leaving the vehicle, always remove
the key fob from the vehicle and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the RUN mode. A child could operate
power windows, other controls, or move the
vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked car is an invitation. Always
remove the key fobs from the vehicle and lock
all doors when leaving the vehicle
unattended.
WARNING! (Continued)
2

20_RU_OM_EN_US_t.book Page 19

GETTING TO KNOW YOUR VEHICLE21
Remote Start Cancelled — Too Cold
Remote Start Cancelled — Time Expired
Remote Start Disabled — Start Vehicle To
Reset
The message will stay active until the ignition is
placed in the ON/RUN position.
To Enter Remote Start Mode
If applicable, refer to the “Hybrid Supplement”
for additional information.
Push and release the Remote Start button on
the key fob twice within five seconds. The
vehicle doors will lock, the turn signals will flash
twice, and the horn will chirp twice. Then the
engine will start, and the vehicle will remain in
the Remote Start mode for a 15 minute cycle.
NOTE:
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window operation is
disabled when the vehicle is in the Remote
Start mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving
The Vehicle
If applicable, refer to the “Hybrid Supplement”
for additional information.
Push and release the Remote Start button one
time or allow the remote start cycle to complete
the entire 15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
To Exit Remote Start Mode And Drive The
Vehicle
Before the end of 15 minute cycle, push and
release the unlock button on the key fob to
unlock the doors, or unlock the vehicle using
Keyless Enter-N-Go — Passive Entry via the door handles, and disarm the vehicle security alarm
(if equipped). Then, prior to the end of the
15 minute cycle, push and release the START/
STOP ignition button.
NOTE:
For vehicles equipped with the Keyless
Enter-N-Go — Passive Entry feature, the
message “Remote Start Active — Push Start
Button” will display in the instrument cluster
display until you push the START/STOP ignition
button.
Remote Start Comfort Systems — If
Equipped
When Remote Start is activated, the Climate
Control, vented seats (if equipped) are also
activated in temperatures above 80°F
(26.7°C), and the optional heated seats, and
optional heated steering wheel in temperatures
below 40°F (4.4°C). These features will stay on
through the duration of Remote Start, or until
the ignition switch is placed in the ON/RUN
position.
2

20_RU_OM_EN_US_t.book Page 21

22GETTING TO KNOW YOUR VEHICLE
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compro
-
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked. The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed
to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key
fob obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.

20_RU_OM_EN_US_t.book Page 22

GETTING TO KNOW YOUR VEHICLE23
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics.
Key Programming
Key fob programming is performed at an
authorized dealer.
Replacement Keys
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle. NOTE:
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer
System serviced, bring all vehicle keys with you
to an authorized dealer.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de
brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
CAUTION!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.
2

20_RU_OM_EN_US_t.book Page 23

24GETTING TO KNOW YOUR VEHICLE
VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle
doors for unauthorized entry and the ignition
switch for unauthorized operation. When the
alarm is activated, the interior switches for door
locks, power sliding doors and power liftgate
are disabled. The vehicle security alarm
provides both audible and visible signals. If
something triggers the alarm, the vehicle
security alarm will provide the following audible
and visible signals: the horn will pulse, the park
lamps and/or turn signals will flash, and the
vehicle security light in the instrument cluster
will flash.
To Arm The System
Follow these steps to arm the vehicle security
alarm:

1. Make sure the vehicle’s ignition is placed
in the OFF position. Refer to "Starting The
Engine" in "Starting And Operating" for
further information.

For vehicles equipped with Keyless
Enter-N-Go — Passive Entry, make sure
the vehicle ignition system is OFF. 2. Perform one of the following methods to
lock the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
zone. Refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter
for further information.
Push the lock button on the key fob.
3. If any doors are open, close them.
To Disarm The System
The vehicle security alarm can be disarmed
using any of the following methods:
Push the unlock button on the key fob.
Grasp the Passive Entry Unlock Door Handle
(if equipped). Refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter for
further information.
Hands Free Liftgate Passive Entry activation
(if equipped).
Cycle the vehicle ignition system out of the
OFF position.
For vehicles equipped with Keyless
Enter-N-Go — Passive Entry, push the
keyless ignition START/STOP ignition
button (requires at least one valid key fob
in the vehicle).
NOTE:
The driver's door key cylinder and the liftgate
button on the key fob cannot arm or disarm
the vehicle security alarm.
The vehicle security alarm remains armed
during power liftgate entry. Pushing the lift -
gate button will not disarm the vehicle secu -
rity alarm. If someone enters the vehicle
through the liftgate and opens any door, the
alarm will sound.
When the vehicle security alarm is armed,
the interior power door lock switches will not
unlock the doors.

20_RU_OM_EN_US_t.book Page 24