2020 CHRYSLER PACIFICA maintenance intervals

294STARTING AND OPERATING
(Continued)
Make sure loading does not exceed GAWR of
front or rear axles.
GAWR is found on sticker in Driver’s Side
Door Jamb.
Trailer And Tongue Weight
Never exceed the maximum tongue weight
stamped on your bumper or trailer hitch.
Weight Distribution

Consider the following items when computing
the weight on the rear axle of the vehicle:
The tongue weight of the trailer.
The weight of any other type of cargo or
equipment put in or on your vehicle.
The weight of the driver and all passengers. NOTE:
Remember that everything put into or on the
trailer adds to the load on your vehicle. Also,
additional factory-installed options or
dealer-installed options must be considered as
part of the total load on your vehicle. Refer to
the “Tire And Loading Information” placard for
the maximum combined weight of occupants
and cargo for your vehicle.
Towing Requirements
To promote proper break-in of your new vehicle
drivetrain components, the following guidelines
are recommended.
Perform the maintenance listed in the
“Scheduled Servicing”. Refer to “Scheduled
Servicing” in “Servicing And Maintenance” for
the proper maintenance intervals. When towing
a trailer, never exceed the GAWR or GCWR
ratings.
CAUTION!
Do not tow a trailer at all during the first
500 miles (805 km) the new vehicle is
driven. The engine, axle or other parts could
be damaged.
Then, during the first 500 miles (805 km) that a trailer is towed, do not drive over
50 mph (80 km/h) and do not make starts
at full throttle. This helps the engine and
other parts of the vehicle wear in at the
heavier loads.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could
lose control of your vehicle and have a colli -
sion.
When hauling cargo or towing a trailer, do
not overload your vehicle or trailer. Over -
loading can cause a loss of control, poor
performance or damage to brakes, axle,
engine, transmission, steering, suspension,
chassis structure or tires.
Safety chains must always be used
between your vehicle and trailer. Always
connect the chains to the hook retainers of
the vehicle hitch. Cross the chains under
the trailer tongue and allow enough slack
for turning corners.

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345
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change
indicator system will remind you that it is time to
take your vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent short-trips,
trailer tow, extremely hot or cold ambient
temperatures will influence when the “Oil Change
Required” message is displayed. Severe
Operating Conditions can cause the change oil
message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle
serviced as soon as possible, within the next
500 miles (805 km).

An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change. If a scheduled oil change
is performed by someone other than an
authorized dealer, the message can be reset by
referring to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel”.NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:Check engine oil level
Check windshield washer fluid level
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on
Check the fluid levels of the coolant reservoir
and brake master cylinder, fill as needed
Check function of all interior and exterior
lights
Maintenance Plan
Required Maintenance Intervals
Refer to the required maintenance intervals.
7

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348SERVICING AND MAINTENANCE
Additional Maintenance
Replace engine air cleaner. XX X XX
Replace air conditioning/cabin air filter. X X X XXX X
Replace spark plugs
1. X
Replace the front accessory drive belt. X
Flush and replace the engine coolant at 10 years or
150,000 miles (240,000 km) whichever comes first. X
X
Replace PCV valve. X
1. The spark plug change interval is mileage based only, yearly intervals do not apply.
WARNING!
You can be badly injured working on or around a motor vehicle. Do only service work for which you have the knowledge and the right equipment.
If you have any doubt about your ability to perform a service job, take your vehicle to a competent mechanic.
Failure to properly inspect and maintain your vehicle could result in a component malfunction and effect vehicle handling and performance. This
could cause an accident.
Mileage or time passed (whichever comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000

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350SERVICING AND MAINTENANCE
Checking Oil Level
To assure proper engine lubrication, the engine
oil must be maintained at the correct level.
Check the oil level at regular intervals, such as
every fuel stop. The best time to check the
engine oil level is about five minutes after a fully
warmed engine is shut off.
Checking the oil while the vehicle is on level
ground will improve the accuracy of the oil level
readings. Maintain the oil level between the
MIN and MAX markings on the dipstick. Adding
one quart or one liter of oil when the reading is
at the MIN mark will result in a MAX reading on
these engines.
Adding Washer Fluid
The fluid reservoir is located in the front of the
engine compartment. Be sure to check the fluid
level in the reservoir at regular intervals. Fill the
reservoir with windshield washer solvent (not
radiator antifreeze) and operate the system for
a few seconds to flush out the residual washer
fluid.
When refilling the washer fluid reservoir, take
some washer fluid, apply it to a cloth or towel,
and wipe clean the wiper blades; this will help
blade performance.
To prevent freeze-up of your windshield washer
system in cold weather, select a solution or
mixture that meets or exceeds the temperature
range of your climate. This rating information
can be found on most washer fluid containers.
Maintenance-Free Battery
Your vehicle is equipped with a
maintenance-free battery. You will never have
to add water, nor is periodic maintenance
required.
CAUTION!
Overfilling or underfilling will cause oil aera -
tion, or loss of oil pressure. This could
damage your engine.
Never use Non-Detergent Oil or Straight
Mineral Oil in the engine or damage may
result.
WARNING!
Commercially available windshield washer
solvents are flammable. They could ignite and
burn you. Care must be exercised when filling
or working around the washer solution.
WARNING!
Battery fluid is a corrosive acid solution and
can burn or even blind you. Do not allow
battery fluid to contact your eyes, skin, or
clothing. Do not lean over a battery when
attaching clamps. If acid splashes in eyes
or on skin, flush the area immediately with
large amounts of water. Refer to “Jump
Starting Procedure” in “In Case Of Emer -
gency” for further information.
Battery gas is flammable and explosive.
Keep flame or sparks away from the
battery. Do not use a booster battery or any
other booster source with an output greater
than 12 Volts. Do not allow cable clamps to
touch each other.
Battery posts, terminals, and related acces -
sories contain lead and lead compounds.
Wash hands after handling.

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SERVICING AND MAINTENANCE351
Pressure Washing
DEALER SERVICE
An authorized dealer has the qualified service
personnel, special tools, and equipment to
perform all service operations in an expert
manner. Service Manuals are available which
include detailed service information for your
vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:
Intentional tampering with emissions control
systems may void your warranty and could
result in civil penalties being assessed against
you.
Engine Oil
Change Engine Oil
Refer to “Scheduled Servicing” in this section
for the proper maintenance intervals.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Gasoline Engine Oil Selection
For best performance and maximum protection
under all types of operating conditions, the
manufacturer only recommends engine oils
that are API Certified and meet the
requirements of FCA Material Standard
MS-6395.
CAUTION!
It is essential when replacing the cables on
the battery that the positive cable is
attached to the positive post and the nega -
tive cable is attached to the negative post.
Battery posts are marked positive (+) and
negative (-) and are identified on the battery
case. Cable clamps should be tight on the
terminal posts and free of corrosion.
If a “fast charger” is used while the battery
is in the vehicle, disconnect both vehicle
battery cables before connecting the
charger to the battery. Do not use a “fast
charger” to provide starting voltage.
CAUTION!
Cleaning the engine compartment with a high
pressure washer is not recommended.
Precautions have been taken to safeguard all
parts and connections however, the
pressures generated by these machines is
such that complete protection against water
ingress cannot be guaranteed.
WARNING!
You can be badly injured working on or
around a motor vehicle. Only do service work
for which you have the knowledge and the
proper equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.7

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352SERVICING AND MAINTENANCE
American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has
been certified by the American
Petroleum Institute (API). The
manufacturer only recommends API
Certified engine oils.
This symbol certifies 0W-20, 5W-20, 0W-30,
5W-30 and 10W-30 engine oils.
Engine Oil Viscosity
Mopar SAE 0W-20 engine oil approved to FCA
Material Standard MS-6395 such as Pennzoil,
Shell Helix or equivalent is recommended for all
operating temperatures. This engine oil
improves low temperature starting and vehicle
fuel economy. The engine oil filler cap also shows the
recommended engine oil viscosity for your
engine. For information on engine oil filler cap
location, refer to the “Engine Compartment”
illustration in this section.
Lubricants which do not have both the engine
oil certification mark and the correct SAE
viscosity grade number should not be used.
Synthetic Engine Oils
You may use synthetic engine oils provided the
recommended oil quality requirements are met,
and the recommended maintenance intervals
for oil and filter changes are followed.
Synthetic engine oils which do not have both the
engine oil certification mark and the correct SAE
viscosity grade number should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends
against the addition of any additives (other than
leak detection dyes) to the engine oil. Engine oil
is an engineered product and its performance
may be impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used
engine oil and oil filters from your vehicle. Used
oil and oil filters, indiscriminately discarded, can
present a problem to the environment. Contact
an authorized dealer, service station or
governmental agency for advice on how and
where used oil and oil filters can be safely
discarded in your area.
Engine Oil Filter
The engine oil filter should be replaced with a
new filter at every engine oil change.
Engine Oil Filter Selection
This manufacturer's engines have a full-flow
type disposable oil filter. Use a filter of this type
for replacement. The quality of replacement
filters varies considerably. Only high quality
filters should be used to ensure most efficient
service. Mopar engine oil filters are high quality
oil filters and are recommended.CAUTION!
Do not use chemical flushes in your engine oil
as the chemicals can damage your engine.
Such damage is not covered by the New
Vehicle Limited Warranty.

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SERVICING AND MAINTENANCE353
Engine Air Cleaner
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
NOTE:
Be sure to follow the “Severe Duty Conditions”
maintenance interval if applicable.
Engine Air Cleaner Selection
The quality of replacement engine air cleaner
varies considerably. Only high quality filters
should be used to ensure most efficient service.
Mopar engine air cleaners are a high quality
filter and are recommended.
Accessory Drive Belt Inspection
When inspecting accessory drive belts, small
cracks that run across the ribbed surface of a
belt from rib to rib, are considered normal.
These are not a reason to replace belt.
However, cracks running along a rib (not across) are not normal. Any belt with cracks running
along a rib must be replaced. Also, have the belt
replaced if it has excessive wear, frayed cords,
or severe glazing.

Accessory Belt (Serpentine Belt)

Conditions that would require replacement:
Rib chunking (one or more ribs has sepa -
rated from belt body)
Rib or belt wear
Longitudinal belt cracking (cracks between
two ribs)
Belt slips
WARNING!
The air induction system (air cleaner, hoses,
etc.) can provide a measure of protection in
the case of engine backfire. Do not remove
the air induction system (air cleaner, hoses,
etc.) unless such removal is necessary for
repair or maintenance. Make sure that no
one is near the engine compartment before
starting the vehicle with the air induction
system (air cleaner, hoses, etc.) removed.
Failure to do so can result in serious personal
injury.
WARNING!
Do not attempt to inspect an accessory
drive belt with vehicle running.
When working near the radiator cooling fan,
disconnect the fan motor lead. The fan is
temperature controlled and can start at any
time regardless of ignition mode. You could
be injured by the moving fan blades.
You can be badly injured working on or
around a motor vehicle. Only do service
work for which you have the knowledge and
the proper equipment. If you have any
doubt about your ability to perform a
service job, take your vehicle to a compe -
tent mechanic.
7

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SERVICING AND MAINTENANCE361
Cooling System Engine Coolant Checks
Check the engine coolant (antifreeze)
protection every 12 months (before the onset of
freezing weather, where applicable). If the
engine coolant (antifreeze) is dirty, the system
should be drained, flushed, and refilled with
fresh OAT coolant (conforming to MS.90032) by
an authorized dealer. Check the front of the A/
C condenser for any accumulation of bugs,
leaves, etc. If dirty, clean by gently spraying
water from a garden hose vertically down the
face of the condenser.
Check the engine cooling system hoses for
brittle rubber, cracking, tears, cuts, and
tightness of the connection at the coolant
recovery bottle and radiator. Inspect the entire
system for leaks. DO NOT REMOVE THE
COOLANT PRESSURE CAP WHEN THE COOLING
SYSTEM IS HOT.
Cooling System — Drain, Flush And Refill
NOTE:
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage. If any coolant is needed to be added to
the system please contact an authorized
dealer.
If the engine coolant (antifreeze) is dirty or
contains visible sediment, have an authorized
dealer clean and flush with OAT coolant
(antifreeze) (conforming to MS.90032).
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
Selection Of Coolant
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
NOTE:
Mixing of engine coolant (antifreeze) other
than specified Organic Additive Technology
(OAT) engine coolant (antifreeze), may result
in engine damage and may decrease corro-
sion protection. Organic Additive Technology
(OAT) engine coolant is different and should
not be mixed with Hybrid Organic Additive
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam
coming from under the hood, do not open
the hood until the radiator has had time to
cool. Never open a cooling system pressure
cap when the radiator or coolant bottle is
hot.
Keep hands, tools, clothing, and jewelry
away from the radiator cooling fan when
the hood is raised. The fan starts automati -
cally and may start at any time, whether the
engine is running or not.
When working near the radiator cooling fan,
disconnect the fan motor lead or turn the
ignition to the OFF mode. The fan is
temperature controlled and can start at any
time the ignition is in the ON mode.7

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