2020 CHRYSLER PACIFICA emergency towing

6
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ....................... 301
ASSIST AND SOS MIRROR — IF EQUIPPED.... 301
General Information ..................................305
BULB REPLACEMENT ....................................... 306
Replacement Bulbs ...................................306
Replacing Exterior Bulbs ...........................308
FUSES .................................................................. 311
General Information ..................................311Fuse Location.............................................312Underhood Fuses.......................................312
JACKING AND TIRE CHANGING —
IF EQUIPPED ....................................................... 320
Jack And Spare Tire Location....................320
Equipment Removal .................................320
Preparations For Jacking ..........................321
Jacking Instructions ..................................322Road Tire Installation ................................325Portable Air Compressor — If Equipped....327
Tire Service Kit For Inflating Tire —
If Equipped .................................................328 Return Inflatable Spare Tire ......................330
TIRE SERVICE KIT — IF EQUIPPED ................... 330
JUMP STARTING................................................. 337
Preparations For Jump Start .....................337Jump Starting Procedure...........................338
REFUELING IN EMERGENCY ............................ 339
IF YOUR ENGINE OVERHEATS .......................... 339 MANUAL PARK RELEASE ................................. 340
FREEING A STUCK VEHICLE .............................341
TOWING A DISABLED VEHICLE .......................342
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................344
EVENT DATA RECORDER (EDR) .......................344
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................. 345
Maintenance Plan ..................................... 345
ENGINE COMPARTMENT ................................... 349
3.6L Engine ................................................ 349
Checking Oil Level ..................................... 350
Adding Washer Fluid ................................. 350
Maintenance-Free Battery ....................... 350
Pressure Washing...................................... 351
DEALER SERVICE ..............................................351
Engine Oil .................................................. 351
Engine Oil Filter .......................................... 352Engine Air Cleaner ..................................... 353
Accessory Drive Belt Inspection ............... 353
Air Conditioner Maintenance .................... 354
Body Lubrication ........................................ 356
Windshield Wiper Blades .......................... 356Exhaust System ........................................ 359
Cooling System .......................................... 361Brake System ............................................ 364Automatic Transmission ........................... 365 RAISING THE VEHICLE ...................................... 366
TIRES .................................................................. 366
Tire Safety Information.............................. 366
Tires — General Information .................... 374Tire Types ................................................... 378
Spare Tires — If Equipped ......................... 379
Wheel And Wheel Trim Care ..................... 381
Tire Chains (Traction Devices) ................. 382
Tire Rotation Recommendations.............. 382
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES .................................... 383
Treadwear .................................................. 383
Traction Grades ......................................... 383Temperature Grades ................................. 384
STORING THE VEHICLE ..................................... 384
BODYWORK ........................................................ 385
Protection From Atmospheric Agents....... 385
Body And Underbody Maintenance .......... 385Preserving The Bodywork.......................... 385
INTERIORS ......................................................... 386
Seats And Fabric Parts .............................. 386
Plastic And Coated Parts........................... 387
Leather Parts ............................................. 387
Glass Surfaces .......................................... 387

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GETTING TO KNOW YOUR INSTRUMENT PANEL143
ACC/ON/RUN position and remain on briefly as
a bulb check. If the light does not come on
during starting, have the system checked by an
authorized dealer.
Engine Coolant Temperature Warning Light
This warning light warns of an
overheated engine condition. If the
engine coolant temperature is too
high, this indicator will illuminate and
a single chime will sound. If the temperature
reaches the upper limit, a continuous chime will
sound for four minutes or until the engine is
able to cool; whichever comes first.
If the light turns on while driving, safely pull over
and stop the vehicle. If the Air Condition (A/C)
system is on, turn it off. Also, shift the
transmission into NEUTRAL (N) and idle the
vehicle. If the temperature reading does not
return to normal, turn the engine off
immediately and call for service.
Refer to “If Your Engine Overheats” in “In Case
Of Emergency” for further information.
Battery Charge Warning Light
This warning light will illuminate when
the battery is not charging properly. If
it stays on while the engine is running, there may be a malfunction with the charging
system. Contact an authorized dealer as soon
as possible.
This indicates a possible problem with the
electrical system or a related component.
Hood Open Warning Light
This warning light will illuminate when
the hood is left open and not fully
closed.
NOTE:
If the vehicle is moving, there will also be a
single chime.
Liftgate Open Warning Light
This warning light will illuminate when
the liftgate is open.
NOTE:
If the vehicle is moving, there will also be a
single chime.
Seat Belt Reminder Warning Light
This warning light indicates when the
driver or passenger seat belt is
unbuckled. When the ignition is first
placed in the ON/RUN or ACC/ON/ RUN position and if the driver’s seat belt is
unbuckled, a chime will sound and the light will
turn on. When driving, if the driver or front
passenger seat belt remains unbuckled, the
Seat Belt Reminder Light will flash or remain on
continuously and a chime will sound.
Refer to “Occupant Restraint Systems” in
“Safety” for further information.
Transmission Temperature Warning Light — If
Equipped
This warning light will illuminate to
warn of a high transmission fluid
temperature. This may occur with
strenuous usage such as trailer
towing. If this light turns on, stop the vehicle and
run the engine at idle or slightly faster, with the
transmission in PARK (P) or NEUTRAL (N), until
the light turns off. Once the light turns off, you
may continue to drive normally.
WARNING!
If you continue operating the vehicle when
the Transmission Temperature Warning Light
is illuminated you could cause the fluid to boil
over, come in contact with hot engine or
exhaust components and cause a fire.
3

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158SAFETY
Towing With HSA
HSA will also provide assistance to mitigate roll
back while towing a trailer.
Disabling And Enabling HSA
This feature can be turned on or turned off. To
change the current setting, proceed as follows:
If disabling HSA using Uconnect Settings,
refer to “Uconnect Settings” in “Multimedia”
for further information.
Rain Brake Support (RBS)
Rain Brake Support (RBS) may improve braking
performance in wet conditions. It will
periodically apply a small amount of brake
pressure to remove any water buildup on the
front brake rotors. It functions when the
windshield wipers are in LO or HI speed. When
RBS is active, there is no notification to the
driver and no driver interaction is required.
Ready Alert Braking (RAB)
Ready Alert Braking (RAB) may reduce the time
required to reach full braking during emergency
braking situations. It anticipates when an
emergency braking situation may occur by
monitoring how fast the throttle is released by
the driver. The Electronic Brake Control (EBC)
system will prepare the brake system for a
panic stop.
Traction Control System (TCS)
The Traction Control System (TCS) monitors the
amount of wheel spin of each of the driven
wheels. If wheel spin is detected, the TCS may
apply brake pressure to the spinning wheel(s)
and/or reduce vehicle power to provide
enhanced acceleration and stability. A feature
of the TCS, Brake Limited Differential (BLD),
functions similar to a limited slip differential
and controls the wheel spin across a driven
axle. If one wheel on a driven axle is spinning
faster than the other, the system will apply the
brake of the spinning wheel. This will allow more
vehicle torque to be applied to the wheel that is
not spinning. BLD may remain enabled even if
TCS and the Electronic Stability Control (ESC)
are in a reduced mode.
Trailer Sway Control (TSC)
Trailer Sway Control (TSC) uses sensors in the
vehicle to recognize an excessively swaying
trailer and will take the appropriate actions to
attempt to stop the sway. TSC will become
active automatically once an excessively
swaying trailer is recognized. Note that TSC
cannot stop all trailers from swaying. Always
use caution when towing a trailer and follow the
trailer tongue weight recommendations. Refer
WARNING!

If you use a trailer brake controller with your
trailer, the trailer brakes may be activated
and deactivated with the brake switch. If so,
there may not be enough brake pressure to
hold both the vehicle and the trailer on a hill
when the brake pedal is released. In order to
avoid rolling down an incline while resuming
acceleration, manually activate the trailer
brake or apply more vehicle brake pressure
prior to releasing the brake pedal.

HSA is not a parking brake. Always apply
the parking brake fully when exiting your
vehicle. Also, be certain to place the trans -
mission in PARK.
Failure to follow these warnings can result
in a collision or serious personal injury.

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232STARTING AND OPERATING
The following indicators should be used to
ensure that you have properly engaged the
transmission into the PARK position:
Look at the transmission gear position
display and verify that it indicates the PARK
position (P), and is not blinking.
With brake pedal released, verify that the
gear selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has
come to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running. The
engine may be started in this range. Apply the
park brake and shift the transmission into PARK
if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest
upshifts and downshifts, and the best fuel
economy. The transmission automatically
upshifts through all forward gears. The DRIVE
position provides optimum driving
characteristics under all normal operating
conditions.
If the transmission temperature exceeds
normal operating limits, the transmission
controller may modify the transmission shift
schedule, reduce engine torque, and/or expand
the range of torque converter clutch
engagement. This is done to prevent
transmission damage due to overheating.

Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Allowing
children to be in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.

Do not leave the key fob in or near the
vehicle (or in a location accessible to chil -
dren), and do not leave the ignition in the
ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
CAUTION!
Before moving the transmission gear
selector out of PARK, you must start the
engine, and also press the brake pedal.
Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range,
as this can damage the drivetrain.
WARNING! (Continued)
WARNING!
Do not coast in NEUTRAL and never turn off
the ignition to coast down a hill. These are
unsafe practices that limit your response to
changing traffic or road conditions. You might
lose control of the vehicle and have a
collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in
NEUTRAL can cause severe transmission
damage.
Refer to “Recreational Towing” in “Starting
And Operating” and “Towing A Disabled
Vehicle” in “In Case Of Emergency” for further
information.

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298STARTING AND OPERATING
(Continued)
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
NOTE:
To avoid inadvertent Electric Park Brake
engagement, you must ensure that the Auto
Park Brake feature is disabled before towing
this vehicle (if rear wheels are on the ground).
The Auto Park Brake feature is enabled or
disabled via the customer programmable
features in the Uconnect Settings.
When towing your vehicle, always follow
applicable state and provincial laws. Contact
state and provincial Highway Safety offices
for additional details.
If your vehicle is disabled and in need of
commercial towing service, please refer to
“Towing A Disabled Vehicle” in “In Case Of
Emergency” for further information.
Recreational Towing — All Models
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Towing Condition Wheel OFF The Ground All Models
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
CAUTION!
DO NOT flat tow this vehicle. Damage to the
drivetrain will result. If this vehicle requires
towing, make sure the drive wheels are OFF
the ground.
Ensure that the Electric Park Brake is
released, and remains released, while
being towed.
Towing this vehicle in violation of the above
requirements can cause severe transmis-
sion damage. Damage from improper
towing is not covered under the New
Vehicle Limited Warranty.
CAUTION! (Continued)

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342IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.

Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow
bar or other towing device to main structural
members of the vehicle, not to bumpers or
associated brackets. State and local laws
regarding vehicles under tow must be observed.

NOTE:

You must ensure that the Auto Park Brake
feature is disabled before towing this vehicle (if
rear wheels are on the ground), to avoid inad -
vertent Electric Park Brake (EPB) engagement.
The Auto Park Brake feature is enabled or
disabled via the customer programmable
features in the Uconnect Settings.
Vehicles with a discharged battery or total elec -
trical failure when the Electric Parking Brake
(EPB) is engaged, will need a wheel dolly or jack
to raise the rear wheels off the ground when
moving the vehicle onto a flatbed.

The manufacturer recommends towing your vehicle
with all four wheels OFF the ground using a flatbed.

If flatbed equipment is not available, this
vehicle must be towed with the front wheels
OFF the ground (using a towing dolly, or wheel
lift equipment with the front wheels raised).
NOTE:
Ensure that the Electric Park Brake is released,
and remains released, while being towed. Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery
Points that can be used to recover a disabled
vehicle, located on the underbody of the
vehicle.
Towing Condition
Wheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow Front
OK
Rear NOT ALLOWED
Flatbed ALLBEST METHODCAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.

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IN CASE OF EMERGENCY343
(Continued)
NOTE:
Ensure that the towing service tow hooks are
properly seated and secured in the attach -
ment points.
This recovery tow feature should be used by
a trained professional only.
Use approved receptacle location to free the
disabled vehicle from its environment.

Front Recovery Points
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.
NOTE:
The Safehold feature will engage the Electric
Park Brake whenever the driver's door is
opened (if the ignition is ON, transmission is not
in PARK, and brake pedal is released). If you are
towing this vehicle with the ignition in the ON/
RUN mode, you must manually disable the Elec
-
tric Park Brake each time the driver's door is
opened, by pressing the brake pedal and then
releasing the EPB.
If the key fob is unavailable, or the vehicle's
battery is discharged, refer to “Manual Park
Release” in this section for instructions on
shifting the transmission out of PARK in order to
move the vehicle.
CAUTION!
Recovery feature:
Is to be used by a professional ONLY.
Is used only to provide recovery of the
vehicle.
Is NOT to be used to recover secondary
vehicle.
Is NOT to be used for transporting the
vehicle over the road, i.e. “Flat Towing”.
Is to be used by a professional ONLY.
Is used only to provide recovery of the
vehicle.
Is NOT to be used to recover secondary
vehicle.
Is NOT to be used for transporting the
vehicle over the road, i.e. “Flat Towing”.
Recovery load should:
Be applied at constant speed.
Be applied parallel to the center line of the
length of the vehicle.
Not be an abrupt acceleration.
Be applied at constant speed.
Be applied parallel to the center line of the
length of the vehicle.
Not be an abrupt acceleration.
CAUTION! (Continued)
6

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344IN CASE OF EMERGENCY
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
Please refer to “Occupant Restraint Systems” in
“Safety” for further information on the
Enhanced Accident Response System (EARS)
function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed under
certain crash or near crash-like situations, such
as an air bag deployment or hitting a road
obstacle.
Please refer to “Occupant Restraint Systems” in
“Safety” for further information on the Event
Data Recorder (EDR).
CAUTION!
Do not use sling-type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flatbed
truck, do not attach to front or rear suspen -
sion components. Damage to your vehicle
may result from improper towing.
Ensure that the Electric Park Brake is
released, and remains released, while
being towed.

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