2020 CHRYSLER PACIFICA auto off

STARTING AND OPERATING297
Towing Tips
Before setting out on a trip, practice turning,
stopping, and backing up the trailer in an area
located away from heavy traffic.
Automatic Transmission
Select the DRIVE range when towing. The
transmission controls include a drive strategy to
avoid frequent shifting when towing. For
increased engine braking on steep downhill
grades, select the LOW range.
Speed Control — If Equipped
Do not use on hilly terrain or with heavy
loads.
When using the Speed Control, if you experi -
ence speed drops greater than 10 mph
(16 km/h), disengage until you can get back
to cruising speed.
Use Speed Control in flat terrain and with
light loads to maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission
overheating, take the following actions:
City Driving
In city traffic — while stopped, place the
transmission in NEUTRAL (N), but do not
increase engine idle speed.
Highway Driving
Reduce speed.
Temporarily turn off air conditioning.
5

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298STARTING AND OPERATING
(Continued)
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
NOTE:
To avoid inadvertent Electric Park Brake
engagement, you must ensure that the Auto
Park Brake feature is disabled before towing
this vehicle (if rear wheels are on the ground).
The Auto Park Brake feature is enabled or
disabled via the customer programmable
features in the Uconnect Settings.
When towing your vehicle, always follow
applicable state and provincial laws. Contact
state and provincial Highway Safety offices
for additional details.
If your vehicle is disabled and in need of
commercial towing service, please refer to
“Towing A Disabled Vehicle” in “In Case Of
Emergency” for further information.
Recreational Towing — All Models
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Towing Condition Wheel OFF The Ground All Models
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
CAUTION!
DO NOT flat tow this vehicle. Damage to the
drivetrain will result. If this vehicle requires
towing, make sure the drive wheels are OFF
the ground.
Ensure that the Electric Park Brake is
released, and remains released, while
being towed.
Towing this vehicle in violation of the above
requirements can cause severe transmis-
sion damage. Damage from improper
towing is not covered under the New
Vehicle Limited Warranty.
CAUTION! (Continued)

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302IN CASE OF EMERGENCY
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you will be connected to a representative for
assistance. Roadside Assistance will know
what vehicle is being driven and its location.
Additional fees may apply for roadside assis -
tance.
SiriusXM Guardian™ Customer Care –
In-vehicle support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS
Call system initiates a call to a SOS operator. To
cancel the SOS Call connection, push the SOS call button on the Rearview Mirror or press the
cancellation button on the Device Screen.
Termination of the SOS Call will turn off the
green LED light on the Rearview Mirror.
2. The LED light located between the ASSIST
and SOS buttons on the Rearview Mirror will
turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call
system may transmit the following
important vehicle information to a SOS
operator: Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system
to determine if additional assistance is
needed. NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper
-
ator, the SOS operator may be able to open a
voice connection with the vehicle to deter -
mine if additional assistance is needed. Once
the SOS operator opens a voice connection
with the vehicle’s SOS Call system, the oper -
ator should be able to speak with you or other
vehicle occupants and hear sounds occurring
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.

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IN CASE OF EMERGENCY337
JUMP STARTING
If your vehicle has a discharged battery it can be
jump started using a set of jumper cables and a
battery in another vehicle or by using a portable
battery booster pack. Jump starting can be
dangerous if done improperly so please follow
the procedures in this section carefully.
NOTE:
When using a portable battery booster pack
follow the manufacturer’s operating instruc -
tions and precautions.
Preparations For Jump Start
The battery in your vehicle is located on the left
side of the engine compartment.

Remote Positive Post
Remote Negative Post
1. Apply the parking brake, shift the
automatic transmission into PARK (P) and
place the ignition to OFF.

2. Turn off the heater, radio, and all unnecessary electrical accessories.
3. If using another vehicle to jump start the battery, park the vehicle within the jumper
cables reach, set the parking brake and
make sure the ignition is OFF.
WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system
voltage greater than 12 Volts or damage to
the battery, starter motor, alternator or
electrical system may occur.
WARNING!
Take care to avoid the radiator cooling fan
whenever the hood is raised. It can start
anytime the ignition switch is ON. You can
be injured by moving fan blades.
Remove any metal jewelry such as rings,
watch bands and bracelets that could
make an inadvertent electrical contact. You
could be seriously injured.
Batteries contain sulfuric acid that can
burn your skin or eyes and generate
hydrogen gas which is flammable and
explosive. Keep open flames or sparks
away from the battery.
6

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342IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.

Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow
bar or other towing device to main structural
members of the vehicle, not to bumpers or
associated brackets. State and local laws
regarding vehicles under tow must be observed.

NOTE:

You must ensure that the Auto Park Brake
feature is disabled before towing this vehicle (if
rear wheels are on the ground), to avoid inad -
vertent Electric Park Brake (EPB) engagement.
The Auto Park Brake feature is enabled or
disabled via the customer programmable
features in the Uconnect Settings.
Vehicles with a discharged battery or total elec -
trical failure when the Electric Parking Brake
(EPB) is engaged, will need a wheel dolly or jack
to raise the rear wheels off the ground when
moving the vehicle onto a flatbed.

The manufacturer recommends towing your vehicle
with all four wheels OFF the ground using a flatbed.

If flatbed equipment is not available, this
vehicle must be towed with the front wheels
OFF the ground (using a towing dolly, or wheel
lift equipment with the front wheels raised).
NOTE:
Ensure that the Electric Park Brake is released,
and remains released, while being towed. Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery
Points that can be used to recover a disabled
vehicle, located on the underbody of the
vehicle.
Towing Condition
Wheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow Front
OK
Rear NOT ALLOWED
Flatbed ALLBEST METHODCAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.

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345
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change
indicator system will remind you that it is time to
take your vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent short-trips,
trailer tow, extremely hot or cold ambient
temperatures will influence when the “Oil Change
Required” message is displayed. Severe
Operating Conditions can cause the change oil
message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle
serviced as soon as possible, within the next
500 miles (805 km).

An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change. If a scheduled oil change
is performed by someone other than an
authorized dealer, the message can be reset by
referring to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel”.NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:Check engine oil level
Check windshield washer fluid level
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on
Check the fluid levels of the coolant reservoir
and brake master cylinder, fill as needed
Check function of all interior and exterior
lights
Maintenance Plan
Required Maintenance Intervals
Refer to the required maintenance intervals.
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SERVICING AND MAINTENANCE361
Cooling System Engine Coolant Checks
Check the engine coolant (antifreeze)
protection every 12 months (before the onset of
freezing weather, where applicable). If the
engine coolant (antifreeze) is dirty, the system
should be drained, flushed, and refilled with
fresh OAT coolant (conforming to MS.90032) by
an authorized dealer. Check the front of the A/
C condenser for any accumulation of bugs,
leaves, etc. If dirty, clean by gently spraying
water from a garden hose vertically down the
face of the condenser.
Check the engine cooling system hoses for
brittle rubber, cracking, tears, cuts, and
tightness of the connection at the coolant
recovery bottle and radiator. Inspect the entire
system for leaks. DO NOT REMOVE THE
COOLANT PRESSURE CAP WHEN THE COOLING
SYSTEM IS HOT.
Cooling System — Drain, Flush And Refill
NOTE:
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage. If any coolant is needed to be added to
the system please contact an authorized
dealer.
If the engine coolant (antifreeze) is dirty or
contains visible sediment, have an authorized
dealer clean and flush with OAT coolant
(antifreeze) (conforming to MS.90032).
Refer to the “Maintenance Plan” in this section
for the proper maintenance intervals.
Selection Of Coolant
Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
NOTE:
Mixing of engine coolant (antifreeze) other
than specified Organic Additive Technology
(OAT) engine coolant (antifreeze), may result
in engine damage and may decrease corro-
sion protection. Organic Additive Technology
(OAT) engine coolant is different and should
not be mixed with Hybrid Organic Additive
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam
coming from under the hood, do not open
the hood until the radiator has had time to
cool. Never open a cooling system pressure
cap when the radiator or coolant bottle is
hot.
Keep hands, tools, clothing, and jewelry
away from the radiator cooling fan when
the hood is raised. The fan starts automati -
cally and may start at any time, whether the
engine is running or not.
When working near the radiator cooling fan,
disconnect the fan motor lead or turn the
ignition to the OFF mode. The fan is
temperature controlled and can start at any
time the ignition is in the ON mode.7

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MULTIMEDIA399
KeySense
This feature allows you to control specific settings when the KeySense key is in use. The vehicle’s KeySense settings are protected by a unique 4-digit
PIN, which the vehicle owner creates when accessing the specific settings for the first time. This 4-digit PIN can only be reset by an authorized dealer.
After pressing the KeySense button on the touchscreen, and entering the KeySense PIN, the following settings will be available:
Setting Name Selectable Options
ParkSense — If EquippedSound Only Sound and Display
NOTE:
The “ParkSense” system setting will scan for objects behind the vehicle when the transmission gear selector is in REVERSE (R) and the vehicle speed
is less than 7 mph (11 km/h), when enabled. It will provide an alert (audible and/or visual) to indicate the proximity to other objects. The system can be enabled with “Sound Only” or “Sound and Display.”
Front ParkSense Volume LowMedium High
Rear ParkSense Volume LowMedium High
Rear ParkSense Braking Assist On Off
NOTE:
When the “Rear ParkSense Braking Assist” feature is selected, the Park Assist system will detect objects located behind the vehicle and utilize auton -
omous braking to stop the vehicle.
Blind Spot Alert — If Equipped Lights Lights & Chime
NOTE:
When the “Blind Spot Alert” feature is selected, it will alert, visibly and/or audibly, to indicate objects are in your blind spot. The “Blind Spot Alert”
feature can be activated in “Lights” mode. When this mode is selected, the Blind Spot Monitor (BSM) system is activated and will only show a visual
alert in the exterior mirrors. When “Lights & Chime” mode is activated, the Blind Spot Monitor (BSM) will show a visual alert in the exterior mirrors as
well as an audible alert when the turn signal is on. If your vehicle has experienced any damage in the area where the sensor is located, even if the
fascia is not damaged, the sensor may have become misaligned. Take your vehicle to an authorized dealer to verify sensor alignment. Having a sensor
that is misaligned will result in the BSM not operating to specification.
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