2020 CHRYSLER PACIFICA Rear view

STARTING AND OPERATING285
The following table shows the approximate
distances for each zone:
Modes Of Operation
“Manual” activation of the Surround View
camera is selected by pressing the Surround
View Camera soft key located in the “Controls”
screen within the Uconnect system. Top View
The Top view will show in the Uconnect System
with Rear View and Front View in a split view
display. There is integrated ParkSense arcs in
the image at the front and rear of the vehicle.
The arcs will change color from yellow to red
corresponding the distance zones to the
oncoming object.

ParkSense Arcs
NOTE:

Front tires will be in image when the tires are
turned.
Due to wide angle cameras in mirror, the
image will appear distorted.
Top view will show which sliding doors are
open.
Open front doors will remove outside image.
Rear View This is the Default view of the system in
REVERSE and is always paired with the
Top view of the vehicle with optional
active guide lines for the projected
path when enabled.

Zone
Distance To The Rear
Of The Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 6.5 ft
(30 cm - 2 m)
Green 6.5 ft or greater
(2 m or greater)
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286STARTING AND OPERATING
(Continued)

Rear Cross Path ViewPressing the Rear Cross Path soft key
will give the driver a wider angle view of
the rear camera system. The Top view
will be disabled when this is selected
Front View The Front view will show you what is
immediately in front of the vehicle and
is always paired with the Top view of
the vehicle.
Front Cross Path View
Pressing the Front Cross Path soft key will
give the driver a wider angle view of the
front camera system. The Top view will be
disabled when this is selected.

Deactivation
The system can be deactivated in the following
conditions:
The speed of the vehicle reaches greater
than 8 mph (13 km/h).
The vehicle shifted into PARK from a different
gear.
If the vehicle is in any gear other than
REVERSE, press the “X” button.
The camera delay system is turned off manu -
ally through the Uconnect settings menu.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
NOTE:
If snow, ice, mud, or any foreign substance
builds up on the camera lenses, clean the
lenses, rinse with water, and dry with a soft
cloth. Do not cover the lenses.
If a malfunction with the system has
occurred, see an authorized dealer.REFUELING THE VEHICLE
There is no fuel filler cap. Two flapper doors
inside the pipe seal the system.
WARNING!

Drivers must be careful when backing up even
when using the Surround View Camera. Always
check carefully behind your vehicle, and be
sure to check for pedestrians, animals, other
vehicles, obstructions, or blind spots before
backing up. You are responsible for the safety
of your surroundings and must continue to pay
attention while backing up. Failure to do so can
result in serious injury or death.

CAUTION!
To avoid vehicle damage, Surround View
should only be used as a parking aid. The
Surround View camera is unable to view
every obstacle or object in your drive path.
To avoid vehicle damage, the vehicle must
be driven slowly when using Surround View
to be able to stop in time when an obstacle
is seen. It is recommended that the driver
look frequently over his/her shoulder when
using Surround View.
WARNING!
Never have any smoking materials lit in or
near the vehicle when the fuel door is open
or the tank is being filled.
Never add fuel when the engine is running.
This is in violation of most state and federal
fire regulations and may cause the
“Malfunction Indicator Light” to turn on.

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STARTING AND OPERATING289
separately to be sure that the load is properly
distributed over the front and rear axle.
Weighing the vehicle may show that the GAWR
of either the front or rear axles has been
exceeded but the total load is within the
specified GVWR. If so, weight must be shifted
from front to rear or rear to front as appropriate
until the specified weight limitations are met.
Store the heavier items down low and be sure
that the weight is distributed equally. Stow all
loose items securely before driving.
Improper weight distributions can have an
adverse effect on the way your vehicle steers
and handles and the way the brakes operate.TRAILER TOWING
In this section you will find safety tips and
information on limits to the type of towing you
can reasonably do with your vehicle. Before
towing a trailer, carefully review this information
to tow your load as efficiently and safely as
possible.
To maintain the New Vehicle Limited Warranty
coverage, follow the requirements and
recommendations in this manual concerning
vehicles used for trailer towing.
Common Towing Definitions
The following trailer towing related definitions
will assist you in understanding the following
information:
Gross Vehicle Weight Rating (GVWR)
The Gross vehicle Weight Rating (GVWR) is the
total allowable weight of your vehicle. This
includes driver, passengers, cargo and tongue
weight. The total load must be limited so that
you do not exceed the GVWR. Refer to “Vehicle
Loading/Vehicle Certification Label” in this
chapter for further information.
Gross Trailer Weight (GTW)
The Gross Trailer Weight (GTW) is the weight of
the trailer plus the weight of all cargo,
consumables and equipment (permanent or
temporary) loaded in or on the trailer in its
"loaded and ready for operation" condition.
The recommended way to measure GTW is to
put your fully loaded trailer on a vehicle scale.
The entire weight of the trailer must be
supported by the scale.
Gross Axle Weight Rating (GAWR)
The Gross Axle Weight Rating (GAWR) is the
maximum capacity of the front and rear axles.
Distribute the load over the front and rear axles
evenly. Make sure that you do not exceed either
front or rear GAWR. Refer to “Vehicle Loading/
Vehicle Certification Label” in this chapter for
further information.
CAUTION!
Do not load your vehicle any heavier than the
GVWR or the maximum front and rear GAWR.
If you do, parts on your vehicle can break, or
it can change the way your vehicle handles.
This could cause you to lose control. Also
overloading can shorten the life of your
vehicle.
WARNING!
It is important that you do not exceed the
maximum front or rear GAWR. A dangerous
driving condition can result if either rating is
exceeded. You could lose control of the
vehicle and have a collision.
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301
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers switch is located
in the lower center area of the instrument
panel.
Push the switch to turn on the Hazard
Warning Flashers. When the switch is
activated, all directional turn signals
will flash on and off to warn oncoming
traffic of an emergency. Push the switch a second
time to turn off the Hazard Warning Flashers.

This is an emergency warning system and it
should not be used when the vehicle is in
motion. Use it when your vehicle is disabled and
it is creating a safety hazard for other motorists.
When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:
With extended use, the Hazard Warning
Flashers may wear down your battery.
ASSIST AND SOS MIRROR — IF EQUIPPED

Assist And SOS Mirror

If equipped, the rearview mirror contains an
ASSIST and a SOS button. NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
The SOS and ASSIST buttons will only func
-
tion if you are connected to an operable LTE
(voice/data) or 4G (data) network. Other
Uconnect services will only be operable if
your SiriusXM Guardian™ service is active
and you are connected to an operable LTE
(voice/data) or 4G (data) network.
1 — SOS Button
2 — ASSIST Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.
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302IN CASE OF EMERGENCY
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you will be connected to a representative for
assistance. Roadside Assistance will know
what vehicle is being driven and its location.
Additional fees may apply for roadside assis -
tance.
SiriusXM Guardian™ Customer Care –
In-vehicle support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS
Call system initiates a call to a SOS operator. To
cancel the SOS Call connection, push the SOS call button on the Rearview Mirror or press the
cancellation button on the Device Screen.
Termination of the SOS Call will turn off the
green LED light on the Rearview Mirror.
2. The LED light located between the ASSIST
and SOS buttons on the Rearview Mirror will
turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call
system may transmit the following
important vehicle information to a SOS
operator: Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system
to determine if additional assistance is
needed. NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper
-
ator, the SOS operator may be able to open a
voice connection with the vehicle to deter -
mine if additional assistance is needed. Once
the SOS operator opens a voice connection
with the vehicle’s SOS Call system, the oper -
ator should be able to speak with you or other
vehicle occupants and hear sounds occurring
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.

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IN CASE OF EMERGENCY303
(Continued)
in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the
SOS operator until the SOS operator termi -
nates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates. SOS Call System Limitations
Vehicles sold in Mexico
DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in
Mexico may not answer or respond to SOS
system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The Rearview Mirror light located between
the ASSIST and SOS buttons will continuously
be illuminated red.
The Device Screen will display the following
message “Vehicle device requires service.
Please contact your dealer.”
An In-Vehicle Audio message will state
“Vehicle device requires service. Please
contact your dealer.”
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous
road conditions or location), do not wait for
voice contact from an Emergency Services
Agent. All occupants should exit the vehicle
immediately and move to a safe location.
Never place anything on or near the
vehicle’s operable network and GPS
antennas. You could prevent operable
network and GPS signal reception, which
can prevent your vehicle from placing an
emergency call. An operable network and
GPS signal reception is required for the SOS
Call system to function properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add
aftermarket electrical equipment to the
vehicle’s electrical system. This may
prevent your vehicle from sending a signal
to initiate an emergency call. To avoid inter -
ference that can cause the SOS Call system
to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical
system or modify the antennas on your
vehicle. IF YOUR VEHICLE LOSES BATTERY
POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to
fail when you need it. You could be injured
if the air bag system is not there to help
protect you.
WARNING! (Continued)
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304IN CASE OF EMERGENCY
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may
prevent or stop the SOS Call system operation. These include, but are not limited to, the
following factors:
Delayed accessories mode is active
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hard
-
ware are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are
unavailable or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network
congestion
Weather
Buildings, structures, geographic terrain, or
tunnels
WARNING!
Ignoring the Rearview Mirror light could
mean you will not have SOS Call services. If
the Rearview Mirror light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module
turns on the air bag Warning Light on the
instrument panel if a malfunction in any
part of the system is detected. If the Air Bag
Warning Light is illuminated, have an
authorized dealer service the Occupant
Restraint Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.

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SERVICING AND MAINTENANCE387
Plastic And Coated Parts
Use Mopar Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When
cleaning the lenses, care must be taken to
avoid scratching the plastic.

1. Clean with a wet soft cloth. A mild soap
solution may be used, but do not use high
alcohol content or abrasive cleaners. If soap
is used, wipe clean with a clean damp cloth.

2. Dry with a soft cloth.
Leather Parts
Mopar Total Clean is specifically recommended
for leather upholstery.
Your leather upholstery can be best preserved
by regular cleaning with a damp soft cloth.
Small particles of dirt can act as an abrasive
and damage the leather upholstery and should
be removed promptly with a damp cloth.
Stubborn soils can be removed easily with a soft
cloth and Mopar Total Clean. Care should be
taken to avoid soaking your leather upholstery
with any liquid. Please do not use polishes, oils,
cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather
upholstery. Application of a leather conditioner
is not required to maintain the original
condition.
NOTE:
If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather
is designed for easy cleaning, and FCA recom -
mends Mopar total care leather cleaner applied
on a cloth to clean the leather seats as needed.
Glass Surfaces
All glass surfaces should be cleaned on a
regular basis with Mopar Glass Cleaner, or any
commercial household-type glass cleaner.
Never use an abrasive type cleaner. Use caution
when cleaning the inside rear window equipped
with electric defrosters or windows equipped
with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the
elements.
When cleaning the rear view mirror, spray
cleaner on the towel or cloth that you are using.
Do not spray cleaner directly on the mirror.
CAUTION!
Direct contact of air fresheners, insect
repellents, suntan lotions, or hand sani -
tizers to the plastic, painted, or decorated
surfaces of the interior may cause perma -
nent damage. Wipe away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean
leather seats, as damage to the seat may
result.
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