2020 CHRYSLER PACIFICA Getting to know your vehicle

24GETTING TO KNOW YOUR VEHICLE
VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle
doors for unauthorized entry and the ignition
switch for unauthorized operation. When the
alarm is activated, the interior switches for door
locks, power sliding doors and power liftgate
are disabled. The vehicle security alarm
provides both audible and visible signals. If
something triggers the alarm, the vehicle
security alarm will provide the following audible
and visible signals: the horn will pulse, the park
lamps and/or turn signals will flash, and the
vehicle security light in the instrument cluster
will flash.
To Arm The System
Follow these steps to arm the vehicle security
alarm:

1. Make sure the vehicle’s ignition is placed
in the OFF position. Refer to "Starting The
Engine" in "Starting And Operating" for
further information.

For vehicles equipped with Keyless
Enter-N-Go — Passive Entry, make sure
the vehicle ignition system is OFF. 2. Perform one of the following methods to
lock the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
zone. Refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter
for further information.
Push the lock button on the key fob.
3. If any doors are open, close them.
To Disarm The System
The vehicle security alarm can be disarmed
using any of the following methods:
Push the unlock button on the key fob.
Grasp the Passive Entry Unlock Door Handle
(if equipped). Refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter for
further information.
Hands Free Liftgate Passive Entry activation
(if equipped).
Cycle the vehicle ignition system out of the
OFF position.
For vehicles equipped with Keyless
Enter-N-Go — Passive Entry, push the
keyless ignition START/STOP ignition
button (requires at least one valid key fob
in the vehicle).
NOTE:
The driver's door key cylinder and the liftgate
button on the key fob cannot arm or disarm
the vehicle security alarm.
The vehicle security alarm remains armed
during power liftgate entry. Pushing the lift -
gate button will not disarm the vehicle secu -
rity alarm. If someone enters the vehicle
through the liftgate and opens any door, the
alarm will sound.
When the vehicle security alarm is armed,
the interior power door lock switches will not
unlock the doors.

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GETTING TO KNOW YOUR VEHICLE25
The vehicle security alarm is designed to protect
your vehicle. However, you can create
conditions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the vehicle security
alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the vehicle security alarm.
If the vehicle security alarm is armed and the
battery becomes disconnected, the vehicle
security alarm will remain armed when the
battery is reconnected; the exterior lights will
flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
Rearming Of The System
If something triggers the alarm, and no action is
taken to disarm it, the vehicle security alarm will
turn the horn off after 29 seconds, 5 seconds
between cycles, up to 8 cycles if the trigger
remains active and then the vehicle security
alarm will rearm itself.
DOORS
Manual Lock
To lock each door, rotate the door lock knob on
each door trim panel forward. To unlock the
front doors, pull the inside door handle to the
first detent or rotate the door lock button until
the ribbing is visible. To unlock the rear doors,
rotate the door lock button until the red
indicator is visible.

Manual Front Door Lock Location Manual Door Lock Knob
Manual Rear Door Lock Location

1 — Manual Door Lock
2 — Door Handle1 — Door Handle
2 — Manual Door Lock
2

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26GETTING TO KNOW YOUR VEHICLE
(Continued)
If the door lock button is locked (no ribbing is
visible) when you shut the door, the door will
lock. Therefore, make sure the key fob is not
inside the vehicle before closing the door.
NOTE:
The manual door locks will not lock or unlock
the liftgate.Central Lock/Unlock — If Equipped
A power door lock switch is on each front door
trim panel. Use this switch to lock or unlock the
doors.
Driver Power Door Lock Switches

If you push the power door lock switch while the
ignition is in the ACC or ON/RUN position, and
any front door is open, the power locks will not
operate. This prevents you from accidentally
locking your keys in the vehicle. Placing the
ignition in the OFF position or closing the door
will allow the locks to operate. A chime will
WARNING!
For personal security and safety in the
event of a collision, lock the vehicle doors
before you drive as well as when you park
and leave the vehicle.
Never use the PARK position as a substi -
tute for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible
injury or damage.
When exiting the vehicle, always make sure
the keyless ignition node is in the “OFF”
mode, remove the key fob from the vehicle
and lock the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
WARNING! (Continued)
1 — Power Unlock Switch
2 — Power Lock Switch

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GETTING TO KNOW YOUR VEHICLE27
sound if the ignition is in the ACC or ON/RUN
position and a door is open, as a reminder to
place the ignition in the OFF position and
remove the key fob.
Unlock Doors Automatically On Exit — If
Equipped
The Unlock Doors Automatically On Exit feature
unlocks all of the vehicle doors when any door
is opened. This will occur only after the gear
selector has been placed into the PARK
position, after the vehicle has been driven (the
gear selector has been placed out of PARK and
all doors closed).
The Unlock Doors Automatically On Exit feature
will not operate if there is any manual operation
of the door locks (lock or unlock).
For further information, refer to “Uconnect
Settings” in “Multimedia”.
Keyless Enter-N-Go — Passive Entry
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry (RKE)
system and a feature of Keyless Enter-N-Go.
This feature allows you to lock and unlock the
vehicle’s door(s) without having to push the key
fob lock or unlock buttons. NOTE:
Passive Entry may be programmed on/off.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
If wearing gloves on your hands, or if it has
been raining/snowing on the Passive Entry
door handle, the unlock sensitivity can be
affected, resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and will arm the security
alarm (if equipped).
The sliding side doors can be unlocked from
the outside using the hands free or Passive
Entry system.
The key fob may not be able to be detected by
the vehicle passive entry system if it is
located next to a mobile phone, laptop, or
other electronic device; these devices may
block the key fob’s wireless signal and
prevent the passive entry handle from
locking/unlocking the vehicle.
If set by the customer in the Uconnect
Settings, unlocking with Passive Entry will
initiate illuminated approach (low beams,
license plate lamp, position lamps) for the
time 0, 30 (default), 60 or 90 seconds.
Passive Entry also initiates two flashes of the
turn lamps.
To Unlock From The Driver's Side:
With a valid key fob within 5 ft (1.5 m) of the
driver’s door handle, grab the driver’s front door
handle to unlock the drivers side doors (driver/
sliding door) automatically. The interior door
panel lock knob will rotate when the door is
unlocked.

Grab The Door Handle To Unlock

2

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28GETTING TO KNOW YOUR VEHICLE
NOTE:
If “Unlock All Doors 1st Press” is programmed,
all doors and liftgate will unlock when you grab
hold of the driver’s front door handle. To select
between “Unlock Driver Door 1st Press” and
“Unlock All Doors 1st Press,” refer to “Uconnect
Settings” in “Multimedia” for further informa -
tion.
To Unlock From The Passenger Side:
With a valid key fob within 5 ft (1.5 m) of the
passenger door handle, grab the front
passenger door handle to unlock all four doors
and the liftgate automatically. The interior door
panel lock knob will rotate when the door is
unlocked.
NOTE:
All doors will unlock when the front passenger
door handle is grabbed regardless of the
driver’s door unlock preference setting (“Unlock
Driver Door 1st Press” or “Unlock All Doors 1st
Press”). Preventing Inadvertent Locking Of Key Fob In
Vehicle (FOBIK-Safe)
To minimize the possibility of unintentionally
locking a key fob inside your vehicle, the
Passive Entry system is equipped with an
automatic door unlock feature.
FOBIK-Safe only executes in vehicles with
Passive Entry. There are three situations that
trigger a FOBIK-Safe search in any Passive Entry
vehicle:
A lock request is made by a valid key fob
while a door is open.
A lock request is made by the Passive Entry
door handle while a door is open.
A lock request is made by the door panel
switch while the door is open.
When any of these situations occur, after all
open doors are shut, the FOBIK-Safe search will
be executed. If it finds a key fob inside the car,
and it does not find any key fob outside the car,
then the car will unlock and alert the customer.
NOTE:
The vehicle will only unlock the doors when a
valid key fob is detected inside the vehicle, and no valid key fob is detected outside the vehicle.
The vehicle will not unlock the doors when any
of the following conditions are met:
The doors are manually locked using the door
lock knobs.
There is a valid key fob outside the vehicle
and within 5 ft (1.5 m) of either Passive Entry
door handle.
Three attempts are made to lock the doors
using the door panel switch and then close
the doors.
NOTE:
On the third attempt ALL doors will lock and the
key fob can be locked in the vehicle.
To Enter The Liftgate
With a valid key fob within 5 ft (1.5 m) of the
liftgate, cycle the handle to open the liftgate and
pull the liftgate open with one fluid motion.
NOTE:
If “Unlock Driver Door 1st Press” is
programmed, only the liftgate will unlock when
the liftgate release handle is pulled. If “Unlock
All Doors 1st Press” is programmed, all doors
and the liftgate will unlock when the liftgate

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GETTING TO KNOW YOUR VEHICLE29
release handle is pulled. To select between
“Unlock Driver Door 1st Press” and “Unlock All
Doors 1st Press,” refer to “Uconnect Settings”
in “Multimedia” for further information.
To Lock The Vehicle’s Doors
With one of the vehicle’s key fobs within 5 ft
(1.5 m) of the driver or passenger front door
handle, push the door handle lock button to
lock all four doors and the liftgate.

Push The Door Handle Button To Lock
Do NOT grab the door handle, when pushing the
door handle button. This could unlock the
door(s). Do NOT Grab The Door Handle When Locking

NOTE:
After pushing the door handle button, you
must wait two seconds before you can lock or
unlock the doors, using either Passive Entry
door handle. This is done to allow you to
check if the vehicle is locked by pulling the
door handle, without the vehicle reacting and
unlocking.
The Passive Entry system will not operate if
the key fob battery is depleted.
The vehicle doors can also be locked by using
the key fob lock button, or the lock button
located on the vehicle’s interior door panel.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
2

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30GETTING TO KNOW YOUR VEHICLE
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
Manual Sliding Side Door
The sliding door may be opened from the inside
or the outside. Pull outward on the exterior
handle to open the sliding door. The sliding door
inside handle functions by rocking forward and
back. Rocking the handle backwards opens the
door and rocking forward releases the
hold-open latch in order to close the door.
Side Door Handle And Lock Functions

To keep your door operating properly, observe
the following guidelines:Always open the door smoothly.

Avoid high impacts against the door stop when
opening the door. This is very important when
your vehicle is parked on an incline as the door
will slide faster in the downhill direction.

There is a hold-open latch that is activated
when the sliding door is fully opened. This
latch will keep your sliding door open on any
incline. To close the sliding door after the
hold-open latch is activated, you must rock
the inside handle forward or pull outward on
the exterior handle.
Always make sure that the sliding door is fully
latched anytime the vehicle is in motion.
NOTE:
The left side sliding door cannot be opened
while the fuel door is open.
Power Sliding Side Door — If Equipped
The power sliding door may be power opened or
closed in several ways:
Key fob
Inside or outside handles
Buttons located:
In the overhead console
Just inside the sliding door
On the outside handle
1 — Door Handle
2 — Door Lock

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GETTING TO KNOW YOUR VEHICLE31
Push the button on the key fob twice
within five seconds to open, close, or
reverse a power sliding door.
The key fob and the overhead console
button will operate the door when the door is
locked. All other ways require the sliding door to
be unlocked. If the vehicle is equipped with
Passive Entry, pressing the button on the
outside handle or Hands-Free feature (if
equipped) will unlock and open the sliding door,
with a valid Passive Entry key fob within 5 ft
(1.5 m) of the door handle.

Overhead Console Power Switches
There are power sliding side door switches
located on the B-Pillar trim panel, just in front of
the power sliding door for the rear seat
passengers.
To operate the sliding door manually with the
handles or to avoid unintentional operation of
the power sliding doors from the rear seats,
push the power sliding door power off button,
located in the overhead console, to remove
power to the handles and buttons just inside
the sliding doors. The power off LED, in the
overhead console, will be lit when the handles
are manual. When the LED is lit, pushing the
power sliding door power off button will return
the handles to power operation.
NOTE:
If anything obstructs the power sliding side
door while it is closing or opening, the door
will automatically reverse to the closed or
open position and an audible tone will sound,
provided it meets sufficient resistance. The
turn signals will flash with sliding door move
-
ments.
If the power sliding door stops in the middle
due to obstacles, it will power open on the
next command.

Driver Side Power Sliding Side Door Switch
Passenger Side Power Sliding Side Door Switch

1 — Liftgate
2 — Right Sliding Door
3 — Sliding Door Power Off
4 — Left Sliding Door
2

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