2020 CHRYSLER PACIFICA HYBRID page 65

STARTING AND OPERATING233
If the transmission becomes extremely hot, the
“Transmission Temperature Warning Light” will
illuminate, a warning message will appear in the
instrument cluster, and the transmission may
operate differently until the transmission cools
down.
During cold temperatures, transmission
operation may be modified depending on
engine and transmission temperature as well
as vehicle speed. This feature improves warm
up time of the engine and transmission to
achieve maximum efficiency. Engagement of
the torque converter clutch, and shifts into 8th
or 9th gear, are inhibited until the transmission
fluid is warm refer to the “Note” under “Torque
Converter Clutch” in this section. Normal
operation will resume once the transmission
temperature has risen to a suitable level.
LOW (L)
Use this range for engine braking when
descending very steep grades. In this range, the
transmission will downshift for increased
engine braking. To access the LOW position,
push down on the gear selector and rotate it
fully clockwise.
Transmission Limp Home Mode
Transmission function is monitored
electronically for abnormal conditions. If a
condition is detected that could result in
transmission damage, Transmission Limp
Home Mode is activated. In this mode, the
transmission may operate only in a fixed gear,
or may remain in NEUTRAL. The Malfunction
Indicator Light (MIL) may be illuminated. Limp
Home Mode may allow the vehicle to be driven
to an authorized dealer for service without
damaging the transmission.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK, if
possible. If not, shift the transmission to
NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds. 5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal
operation.
NOTE:
Even if the transmission can be reset, we
recommend that you visit an authorized dealer
at your earliest possible convenience. An autho -
rized dealer has diagnostic equipment to
assess the condition of your transmission. If the
transmission cannot be reset, authorized dealer
service is required.
Torque Converter Clutch
A feature designed to improve fuel economy
has been included in the automatic
transmission on your vehicle. A clutch within the
torque converter engages automatically at
calibrated speeds. This may result in a slightly
different feeling or response during normal
operation in the upper gears. When the vehicle
speed drops or during some accelerations, the
clutch automatically disengages.
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234STARTING AND OPERATING
NOTE:
The torque converter clutch will not engage until
the engine and/or transmission is warm
(usually after 1 to 3 miles [2 to 5 km] of driving).
Because the engine speed is higher when the
torque converter clutch is not engaged, it may
seem as if the transmission is not shifting prop -
erly when the vehicle is cold. This is normal. The
torque converter clutch will function normally
once the powertrain is sufficiently warm.
ACTIVE NOISE CANCELLATION

Your vehicle is equipped with an Active Noise
Cancellation System. This system is designed
to address exhaust and engine noise. The
system relies on four microphones embedded
in the headliner, which monitor exhaust and
engine noise, and assists an onboard
frequency generator, which creates
counteracting sound waves in the audio
system’s speakers. This helps keep the vehicle
quiet at idle and during drive.

POWER STEERING
The electric power steering system will give you
good vehicle response and increased ease of
maneuverability in tight spaces. The system will
vary its assist to provide light efforts while
parking and good feel while driving. If the
electric steering system experiences a fault that
reduces assist or prevents the vehicle from
providing assist, you will still have the ability to
steer the vehicle manually.
If the Steering icon is displayed and the
“POWER STEERING SYSTEM OVER TEMP”
message is displayed on the instrument cluster
screen, they indicate that extreme steering
maneuvers may have occurred which caused
an over temperature condition in the power
steering system. Once driving conditions are
safe, pull over and let the vehicle idle for a few moments until the icon and message turn off.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
If the “SERVICE POWER STEERING"
OR "POWER STEERING ASSIST OFF -
SERVICE SYSTEM” message and a
steering wheel icon are displayed on
the instrument cluster screen, it indicates that
the vehicle needs to be taken to the dealer for
service. It is likely the vehicle has lost power
steering assistance. Refer to “Warning Lights
And Messages” in “Getting To Know Your
Instrument Panel” for further information.
NOTE:
Even if the power steering assistance is no
longer operational, it is still possible to steer
the vehicle. Under these conditions there will
be a substantial increase in steering effort,
especially at low speeds and during parking
maneuvers.
The power steering system is fully electric; it
requires no power steering fluid.
If the condition persists, see an authorized
dealer for service.
WARNING!
Continued operation with reduced assist
could pose a safety risk to yourself and
others. Service should be obtained as soon
as possible.

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STARTING AND OPERATING235
STOP/START SYSTEM — IF EQUIPPED
The Stop/Start function is developed to reduce
fuel consumption. The system will stop the
engine automatically during a vehicle stop if the
required conditions are met. Releasing the
brake pedal, pressing the accelerator pedal or
shifting out of DRIVE (D) will automatically
re-start the engine.
This vehicle has been upgraded with a heavy
duty starter, enhanced battery, and other
upgraded engine parts to handle the additional
engine starts.
Auto Stop/Start
The Stop/Start feature is enabled
after every normal customer engine
start. At that time, the system will go
into STOP/START READY and if all
other conditions are met, can go into a STOP/
START AUTOSTOP ACTIVE.
To Activate Auto STOP/START, The Following
Must Occur:
The system must be in STOP/START READY
state. A STOP/START READY message will be
displayed in the instrument cluster within the Stop/Start section. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
The vehicle must be completely stopped.
The shifter must be in a forward gear and the
brake pedal depressed.
The engine will shut down, the tachometer will
move to the zero position and the Stop/Start
telltale will illuminate indicating you are in
Autostop. Customer settings will be maintained
throughout the Auto Stop/Start process.
Possible Reasons The Engine Does Not
Autostop
Prior to engine shut down, the system will check
many safety and comfort conditions for Stop/
Start and ensure they are fulfilled. Detailed
information about the operation of the Stop/
Start system may be viewed in the instrument
cluster display Stop/Start screen. In the
following situations the engine will not stop:
If Stop/Start is manually disabled by the
Stop/Start OFF button.
Driver’s seat belt is not buckled.
Driver’s door is not closed.
Battery temperature is too warm or cold.
Battery charge is low. During this time a
message will display "Stop/Start Not Ready
Battery Charging".
The vehicle is on a steep grade.
Cabin heating or cooling is in process and an
acceptable cabin temperature has not been
achieved.
HVAC is set to full defrost mode at a high
blower speed.
HVAC set to MAX A/C.
Engine has not reached normal operating
temperature.
The transmission is not in a forward gear.
Hood is open.
Brake pedal is not pressed with sufficient
pressure.
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236STARTING AND OPERATING
Other Factors Which Can Inhibit Autostop
Include:
Accelerator pedal input.
Engine temp too high.
5 mph (8 km/h) threshold not achieved from
previous AUTOSTOP.
Steering angle beyond threshold.
ACC is on and speed is set.
It may be possible for the vehicle to be driven
several times without the Stop/Start system
going into a Stop/Start READY state under more
extreme conditions of the items listed above.
To Start The Engine While In Auto Stop/Start
While in a forward gear, the engine will start
when the brake pedal is released or the throttle
pedal is depressed. The transmission will
automatically re-engage upon engine restart.
Conditions That Will Cause The Engine To Start
Automatically While In Auto Stop/Start:
The transmission selector is moved out of
DRIVE.
To maintain cabin temperature comfort.
HVAC is set to full defrost mode.
HVAC system temperature or fan speed is
manually adjusted.
Battery voltage drops too low. During this
time a message will display "Stop/Start Not
Ready Battery Charging".
Low brake vacuum (e.g. after several brake
pedal applications).
Stop/Start OFF switch is pushed.
A Stop/Start system error occurs.
To Manually Turn Off The Stop/Start System

Stop/Start OFF Button
1. Push the Stop/Start OFF switch (located on
the instrument panel). The light on the
switch will illuminate.

2. The “STOP/START OFF” message will appear in the instrument cluster display.
Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel”
for further information.
3. At the next vehicle stop (after turning off the Stop/Start system) the engine will not be
stopped.
4. The Stop/Start system will reset itself back to an ON condition every time the ignition is
turned off and back on.
Automatic Shutdown
This vehicle is equipped with an automatic
shutdown feature. If the vehicle is left in READY
mode (vehicle running) with the gear selector in
PARK for one hour after the driver exits, this
feature will automatically turn the vehicle off.
Notifications have been added into this feature
to raise awareness of the timed event:In the interior of the vehicle, the instrument
cluster will display “Ready To Drive”, and will
be accompanied by three audible chimes

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STARTING AND OPERATING237
while exiting. These interior warnings will
occur regardless of whether the key fob
remains in the vehicle or is removed.
For the exterior of the vehicle, the horn will
sound three times if the fob is removed from
the vehicle and the vehicle is in the “READY”
mode.
Please consider this feature when intentionally
running the vehicle for extended periods of time
over one hour. To restart the vehicle, follow the
normal vehicle starting process.
NOTE:
If the vehicle is left in the ACC or RUN (engine
not running) position and the transmission is in
PARK, the system will automatically time out
(shut down) after an initial 30 minutes of inac -
tivity, followed by the additional amount of time
for power accessory delay selected in the radio
settings menu. Once the vehicle times out, it will
switch to the OFF position.
To Manually Turn On The Stop/Start System
After turning off the Stop/Start system, push
the Stop/Start OFF switch again (located on the
instrument panel). The light on the switch will
turn off.
System Malfunction
If there is a malfunction in the Stop/Start
system, the system will not shut down the
engine. A “SERVICE STOP/START SYSTEM”
message will appear in the instrument cluster
display and the Stop/Start telltale will remain
yellow. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
If the “SERVICE STOP/START SYSTEM”
message appears in the instrument cluster
display, have the system checked by an
authorized dealer.
SPEED CONTROL — IF EQUIPPED
When engaged, the Speed Control takes over
accelerator operations at speeds greater than
25 mph (40 km/h).
The Speed Control buttons are located on the
right side of the steering wheel.

Speed Control Buttons

1 — On/Off
2 — SET (+)/Accel
3 — RES/Resume
4 — SET (-)/Decel
5 — CANC/Cancel
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238STARTING AND OPERATING
NOTE:
In order to ensure proper operation, the Speed
Control System has been designed to shut down
if multiple Speed Control functions are operated
at the same time. If this occurs, the Speed
Control System can be reactivated by pushing
the Speed Control on/off button and resetting
the desired vehicle set speed.
To Activate

Push the on/off button to activate the Speed
Control. The cruise indicator light in the
instrument cluster display will illuminate. To turn
the system off, push the on/off button a second
time. The cruise indicator light will turn off. The
system should be turned off when not in use.

To Set A Desired Speed
Turn the Speed Control on.
NOTE:
The vehicle should be traveling at a steady
speed and on level ground before pushing the
SET (+) or SET (-) button.
When the vehicle has reached the desired
speed, push the SET (+) or SET (-) button and
release. Release the accelerator and the
vehicle will operate at the selected speed.
To Vary The Speed Setting
To Increase Speed
When the Speed Control is set, you can increase
speed by pushing the SET (+) button.
The driver’s preferred units can be selected
through the instrument panel settings. Refer to ”Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for more
information. The speed increment shown is
dependent on the chosen speed unit of U.S.
(mph) or Metric (km/h):
U.S. Speed (mph)
Pushing the SET
(+) button once will result in
a 1 mph increase in set speed. Each subse -
quent tap of the button results in an increase
of 1 mph.
If the button is continually pushed, the set
speed will continue to increase until the
button is released, then the new set speed
will be established.
Metric Speed (km/h)
Pushing the SET (+) button once will result in
a 1 km/h increase in set speed. Each subse -
quent tap of the button results in an increase
of 1 km/h.
If the button is continually pushed, the set
speed will continue to increase until the
button is released, then the new set speed
will be established.
WARNING!
Speed Control can be dangerous where the
system cannot maintain a constant speed.
Your vehicle could go too fast for the
conditions, and you could lose control and
have an accident. Do not use Speed Control
in heavy traffic or on roads that are winding,
icy, snow-covered or slippery.
WARNING!
Leaving the Speed Control system on when
not in use is dangerous. You could
accidentally set the system or cause it to go
faster than you want. You could lose control
and have an accident. Always leave the
system off when you are not using it.

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STARTING AND OPERATING239
To Decrease Speed
When the Speed Control is set, you can
decrease speed by pushing the SET (-) button.
The driver’s preferred units can be selected
through the instrument panel settings. Refer to
”Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for more
information. The speed increment shown is
dependent on the chosen speed unit of U.S.
(mph) or Metric (km/h):
U.S. Speed (mph)
Pushing the SET (-) button once will result in
a 1 mph decrease in set speed. Each subse -
quent tap of the button results in a decrease
of 1 mph.
If the button is continually pushed, the set
speed will continue to decrease until the
button is released, then the new set speed
will be established. Metric Speed (km/h)
Pushing the SET
(-) button once will result in
a 1 km/h decrease in set speed. Each subse -
quent tap of the button results in a decrease
of 1 km/h.
If the button is continually pushed, the set
speed will continue to decrease until the
button is released, then the new set speed
will be established.
To Accelerate For Passing
Press the accelerator as you would normally.
When the pedal is released, the vehicle will
return to the set speed.
To Resume Speed
To resume a previously set speed, push the RES
button and release. Resume can be used at any
speed above 20 mph (32 km/h).
To Deactivate
A soft tap on the brake pedal, pushing the CANC
(cancel) button, or normal brake pressure while
slowing the vehicle will deactivate the Speed
Control without erasing the set speed from
memory. Pushing the on/off button or placing the ignition
in the OFF position erases the set speed from
memory.
ADAPTIVE CRUISE CONTROL (ACC) — IF
EQUIPPED
Adaptive Cruise Control (ACC) increases the
driving convenience provided by cruise control
while traveling on highways and major
roadways. However, it is not a safety system
and not designed to prevent collisions.
Speed
Control function performs differently. Please
refer to the proper section within this chapter.
ACC will allow you to keep cruise control
engaged in light to moderate traffic conditions
without the constant need to reset your cruise
control. ACC utilizes a radar sensor and a
forward facing camera designed to detect a
vehicle directly ahead of you.
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240STARTING AND OPERATING
(Continued)
NOTE:

If the sensor does not detect a vehicle ahead
of you, ACC will maintain a fixed set speed.
If the ACC sensor detects a vehicle ahead, ACC
will apply limited braking or accelerate (not to
exceed the original set speed) automatically to
maintain a preset following distance, while
matching the speed of the vehicle ahead.
The Cruise Control system has two control
modes:
Adaptive Cruise Control mode for maintaining
an appropriate distance between vehicles.
Normal (Fixed Speed) Cruise Control mode for
cruising at a constant preset speed. For addi -
tional information, refer to “Normal (Fixed
Speed) Cruise Control Mode” in this section.

NOTE:
Normal (Fixed Speed) Cruise Control will not
react to preceding vehicles. Always be aware of
the mode selected.
You can change the mode by using the Cruise
Control buttons. The two control modes
function differently. Always confirm which mode
is selected.
WARNING!
Adaptive Cruise Control (ACC) is a conve -
nience system. It is not a substitute for
active driver involvement. It is always the
driver’s responsibility to be attentive of
road, traffic, and weather conditions,
vehicle speed, distance to the vehicle
ahead; and, most importantly, brake opera -
tion to ensure safe operation of the vehicle
under all road conditions. Your complete
attention is always required while driving to
maintain safe control of your vehicle.
Failure to follow these warnings can result
in a collision and death or serious personal
injury.
The ACC system:
Does not react to pedestrians,
oncoming vehicles, and stationary
objects (e.g., a stopped vehicle in a
traffic jam or a disabled vehicle).
Cannot take street, traffic, and weather
conditions into account, and may be
limited upon adverse sight distance
conditions.
Does not always fully recognize
complex driving conditions, which can
result in wrong or missing distance
warnings.
Will bring the vehicle to a complete stop
while following a target vehicle and hold
the vehicle for approximately 3 minutes
in the stop position. If the target vehicle
does not start moving within 3 minutes
the parking brake will be activated, and
the ACC system will be cancelled.
You should switch off the ACC system:
When driving in fog, heavy rain, heavy
snow, sleet, heavy traffic, and complex
driving situations (i.e., in highway construc -
tion zones).
When entering a turn lane or highway off
ramp; when driving on roads that are
winding, icy, snow-covered, slippery, or
have steep uphill or downhill slopes.
When towing a trailer up or down steep
slopes.
When circumstances do not allow safe
driving at a constant speed.
WARNING! (Continued)

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