2020 CHRYSLER PACIFICA HYBRID page 65

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION ............................................................................................................................. 9
2 GETTING TO KNOW YOUR VEHICLE ..................................................................................12
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ...................................................... 125
4 SAFETY ......................................................................................................................................... 152 5 STARTING AND OPERATING ............................................................................................... 219
6 IN CASE OF EMERGENCY .....................................................................................................301 7 SERVICING AND MAINTENANCE ...................................................................................... 345
8 TECHNICAL SPECIFICATIONS ............................................................................................ 388
9 MULTIMEDIA .............................................................................................................................. 397
10 CUSTOMER ASSISTANCE .....................................................................................................499 11 INDEX .............................................................................................................................................503

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INTRODUCTION
HOW TO USE THIS MANUAL ................................10
Essential Information .................................. 10
Symbols ........................................................ 10
WARNINGS AND CAUTIONS ...............................10
VEHICLE MODIFICATIONS/ALTERATIONS ........11
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED ...............12
KEYS ......................................................................13
Key Fob......................................................... 13
IGNITION SWITCH .................................................18
Keyless Enter-N-Go — Ignition ..................... 18
REMOTE STARTING SYSTEM — IF EQUIPPED ...19
How To Use Remote Start ........................... 20
Remote Start Cancel Message —
If Equipped ................................................... 20 To Enter Remote Start Mode ...................... 21
To Exit Remote Start Mode Without Driving
The Vehicle .................................................. 21 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 21 Remote Start Comfort Systems —
If Equipped ................................................... 21 General Information .................................... 22 SENTRY KEY.......................................................... 22
Key Programming ....................................... 23
Replacement Keys....................................... 23
General Information .................................... 23
VEHICLE SECURITY ALARM — IF EQUIPPED ..... 24
To Arm The System ..................................... 24
To Disarm The System ................................ 24
Rearming Of The System............................. 25
DOORS ................................................................... 25
Manual Lock ................................................ 25
Central Lock/Unlock — If Equipped ............ 26
Unlock Doors Automatically On Exit — If
Equipped ...................................................... 27 Keyless Enter-N-Go — Passive Entry........... 27
Manual Sliding Side Door............................ 30
Power Sliding Side Door — If Equipped ...... 30
Hands-Free Sliding Doors — If Equipped.... 32
Child Locks ................................................... 32
DRIVER MEMORY SETTINGS — IF EQUIPPED .. 34
Programming The Memory Feature............ 34
Linking And Unlinking The Key Fob To
Memory ........................................................ 34 Memory Position Recall............................... 35 SEATS ....................................................................35
Manual Adjustment (Front Seats) — If
Equipped ...................................................... 35 Manual Adjustment (Rear Seats) ............... 37
Power Adjustment (Front Seats) —
If Equipped ................................................... 48 Power Adjustment (Rear Seats) —
If Equipped ................................................... 50 Heated Seats ............................................... 53
Ventilated Seats — If Equipped................... 54
Adjustable Armrest (Front Seats) —
If Equipped ................................................... 54 Plastic Grocery Bag Retainer Hooks .......... 54
HEAD RESTRAINTS ..............................................55
Head Restraints — Front Seats................... 55
Head Restraints — Second Row
Quad Seats .................................................. 56 Head Restraints — Second Row Bench...... 56
Head Restraints — Third Row ..................... 57
STEERING WHEEL.................................................58
Tilt/Telescoping Steering Column .............. 58
Heated Steering Wheel — If Equipped ....... 58

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MIRRORS ..............................................................59 Inside Day/Night Mirror — If Equipped ....... 59
Automatic Dimming Mirror —
If Equipped .................................................. 60 Outside Mirrors ........................................... 60
Driver's Outside Automatic Dimming
Mirror — If Equipped .................................... 60 Conversation Mirror ..................................... 60
Power Mirrors — If Equipped ...................... 61
Outside Mirrors Folding Feature ................. 61
Heated Mirrors — If Equipped ..................... 61
Tilt Side Mirrors In Reverse (Available With
Memory Seat Only) — If Equipped............... 61 Power Folding Mirrors — If Equipped .......... 62
Illuminated Vanity Mirrors — If Equipped .. 62
EXTERIOR LIGHTS ................................................63
Multifunction Lever ...................................... 63
Headlight Switch .......................................... 63
Daytime Running Lights (DRLs) —
If Equipped ................................................... 63 High/Low Beam Switch ............................... 64
Automatic High Beam — If Equipped ......... 64
Flash-To-Pass .............................................. 64
Automatic Headlights — If Equipped .......... 64
Headlights On With Wipers — If Equipped.. 65
Headlight Delay — If Equipped .................... 65
Lights-On Reminder .................................... 65
Front Fog Lights — If Equipped .................. 65
Turn Signals ................................................. 65
Lane Change Assist — If Equipped ............. 66
Battery Protection ....................................... 66 INTERIOR LIGHTS ................................................ 66
Courtesy/Interior Lighting .......................... 66
WINDSHIELD WIPER AND WASHERS .............. 68
Windshield Wiper Operation ....................... 68
Rain Sensing Wipers — If Equipped............ 69
Rear Wiper And Washer .............................. 70
CLIMATE CONTROLS ........................................... 70
Manual Climate Controls Overview ............ 70
Automatic Climate Control Overview .......... 80
Climate Control Functions........................... 90
Automatic Temperature Control (ATC) — If
Equipped ..................................................... 90 Operating Tips ............................................. 91
WINDOWS ............................................................. 93
Power Windows............................................ 93
PANORAMIC SUNROOF — IF EQUIPPED ........... 95
Opening Sunroof .......................................... 95
Closing Sunroof............................................ 96
Wind Buffeting ............................................. 96
Power Sunshade — If Equipped .................. 96
Pinch Protect Feature.................................. 97
Sunroof Maintenance.................................. 97
Ignition Off Operation .................................. 97
HOOD .................................................................... 97
Opening ........................................................ 97
Closing .......................................................... 98 LIFTGATE ................................................................99
Opening ........................................................ 99
Closing.......................................................... 99
Power Liftgate — If Equipped .................... 100 Hands-Free Liftgate — If Equipped ........... 101
Cargo Area Features ................................. 103
GARAGE DOOR OPENER — IF EQUIPPED ....... 109
Before You Begin Programming
HomeLink® ................................................ 109 Canadian/Gate Operator Programming... 111
Using HomeLink®...................................... 112
Security ...................................................... 112Troubleshooting Tips ................................. 112General Information .................................. 113
INTERNAL EQUIPMENT ..................................... 113
Storage ....................................................... 113
Sun Screens — If Equipped ....................... 117Power Outlets ............................................ 118Power Inverter — If Equipped ................... 119
Cigar Lighter — If Equipped ...................... 120
Smoker's Package Kit — If Equipped ....... 120
Overhead Sunglass Storage ..................... 120
STOW ‘N PLACE ROOF RACK —
IF EQUIPPED ...................................................... 121
Deploying The Crossbars .......................... 121
Stowing The Crossbars.............................. 123

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GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER..................................... 125
Instrument Cluster Descriptions ...............126
INSTRUMENT CLUSTER DISPLAY ................... 127
Instrument Cluster Display Location And
Controls ......................................................128 Oil Life Reset ..............................................129
Fuel And Oil Refresh Mode .......................129
KeySense Cluster Messages —
If Equipped .................................................130 Instrument Cluster Display Menu Items ..131
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped ................................138 Instrument Cluster Display Programmable
Features Screen Setup.............................. 139
TRIP COMPUTER ............................................... 140
WARNING LIGHTS AND MESSAGES ............... 141
Red Warning Lights....................................141
Yellow Warning Lights ...............................144
Yellow Indicator Lights...............................147
Green Indicator Lights ...............................148
Blue Indicator Lights ..................................149White Indicator Lights................................149
ONBOARD DIAGNOSTIC SYSTEM — OBD II .... 150
Onboard Diagnostic System (OBD II)
Cybersecurity..............................................150
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ........................................................ 151
SAFETY
SAFETY FEATURES .............................................152 Anti-Lock Brake System (ABS) ................. 152
Electronic Brake Control (EBC) System ... 153
AUXILIARY DRIVING SYSTEMS.........................159 Blind Spot Monitoring (BSM) —
If Equipped ................................................. 159 Forward Collision Warning (FCW) With
Mitigation — If Equipped............................ 164 Tire Pressure Monitoring
System (TPMS) .......................................... 167
OCCUPANT RESTRAINT SYSTEMS .................. 171 Occupant Restraint Systems Features .... 171
Important Safety Precautions ................... 172
Seat Belt Systems ..................................... 172
Supplemental Restraint Systems (SRS)... 184
Child Restraints ......................................... 198
Transporting Pets ...................................... 215
SAFETY TIPS ....................................................... 216 Transporting Passengers .......................... 216Exhaust Gas .............................................. 216
Safety Checks You Should Make Inside
The Vehicle ................................................ 217 Periodic Safety Checks You Should Make
Outside The Vehicle ................................... 218
STARTING AND OPERATING
STARTING THE ENGINE .....................................219 Normal Starting.......................................... 219Cold Weather Operation (Below –22°F
Or −30°C) ................................................. 223 After Starting — Warming Up The
Engine ........................................................ 223 If Engine Fails To Start ............................. 223
To Turn Off The Engine Using ENGINE
START/STOP Button .................................. 223
ENGINE BLOCK HEATER — IF EQUIPPED ....... 224
ENGINE BREAK-IN RECOMMENDATIONS ...... 224
PARK BRAKE...................................................... 225 Electric Park Brake (EPB) ......................... 225
AUTOMATIC TRANSMISSION ........................... 228 Ignition Park Interlock ............................... 229Brake/Transmission Shift Interlock
System........................................................ 229 Nine-Speed Automatic Transmission ...... 230
Gear Ranges .............................................. 230
ACTIVE NOISE CANCELLATION ........................ 234
POWER STEERING............................................. 234
STOP/START SYSTEM — IF EQUIPPED ........... 235
Auto Stop/Start.......................................... 235
Possible Reasons The Engine Does Not
Autostop ..................................................... 235 To Start The Engine While In Auto
Stop/Start .................................................. 236 To Manually Turn Off The Stop/Start
System........................................................ 236 To Manually Turn On The Stop/Start
System........................................................ 237 System Malfunction................................... 237

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SPEED CONTROL — IF EQUIPPED .................... 237 To Activate .................................................. 238To Set A Desired Speed .............................238To Vary The Speed Setting ........................ 238To Accelerate For Passing .........................239
To Resume Speed ..................................... 239To Deactivate ............................................239
ADAPTIVE CRUISE CONTROL (ACC) —
IF EQUIPPED ....................................................... 239
Adaptive Cruise Control (ACC)
Operation ....................................................241 Activating Adaptive Cruise
Control (ACC) ..............................................241 To Activate/Deactivate .............................. 242
To Set A Desired ACC Speed .....................242To Cancel ....................................................243
To Turn Off .................................................. 243To Resume .................................................243
To Vary The Speed Setting ........................ 243Setting The Following Distance In ACC.....245
Overtake Aid ...............................................246ACC Operation At Stop ...............................246
Adaptive Cruise Control (ACC) Menu ........247Display Warnings And Maintenance.........247
Precautions While Driving With ACC .........249
General Information ..................................251Normal (Fixed Speed) Cruise Control
Mode...........................................................252 PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ...................................................... 254
ParkSense Sensors ................................... 255
ParkSense Visual Alert .............................. 255
ParkSense Display ..................................... 255
Enabling And Disabling ParkSense .......... 257Service The ParkSense Rear Park Assist
System ........................................................ 258 Cleaning The ParkSense System.............. 258
ParkSense System Usage Precautions .... 258
PARKSENSE FRONT AND REAR PARK
ASSIST — IF EQUIPPED .....................................259
ParkSense Sensors ................................... 261
ParkSense Visual Alert .............................. 261
ParkSense Display ..................................... 261
Enabling And Disabling ParkSense .......... 266Service The ParkSense Park Assist
System ........................................................ 266 Cleaning The ParkSense System.............. 267
ParkSense System Usage Precautions .... 267
PARKSENSE ACTIVE PARK ASSIST
SYSTEM — IF EQUIPPED ....................................268
Enabling And Disabling The ParkSense
Active Park Assist System ......................... 268 Parallel Parking Space Assistance
Operation/Display...................................... 269 Perpendicular Parking Space Assistance
Operation/Display...................................... 274 LANESENSE — IF EQUIPPED ........................... 280
LaneSense Operation................................ 280
Turning LaneSense On Or Off ................... 280
LaneSense Warning Message .................. 281Left Lane Departure — Only Left Lane
Detected..................................................... 281 Changing LaneSense Status..................... 282
PARKVIEW REAR BACK UP CAMERA ............. 283
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED .......................................................... 284
REFUELING THE VEHICLE ................................. 286
VEHICLE LOADING ............................................. 288 Certification Label ..................................... 288
TRAILER TOWING ............................................. 289
Common Towing Definitions ..................... 289
Trailer Hitch Classification ........................ 291
Trailer Towing Weights (Maximum Trailer
Weight Ratings) ......................................... 291 Vehicle Loading Chart ............................... 292Trailer And Tongue Weight ....................... 294Towing Requirements .............................. 294
Towing Tips ............................................... 297
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) ......................................... 298
Towing This Vehicle Behind Another
Vehicle ........................................................ 298 Recreational Towing — All Models ............ 298
DRIVING TIPS ..................................................... 299
Driving On Slippery Surfaces .................... 299Driving Through Water ............................. 299

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IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ....................... 301
ASSIST AND SOS MIRROR — IF EQUIPPED.... 301
General Information ..................................305
BULB REPLACEMENT ....................................... 306
Replacement Bulbs ...................................306
Replacing Exterior Bulbs ...........................308
FUSES .................................................................. 311
General Information ..................................311Fuse Location.............................................312Underhood Fuses.......................................312
JACKING AND TIRE CHANGING —
IF EQUIPPED ....................................................... 320
Jack And Spare Tire Location....................320
Equipment Removal .................................320
Preparations For Jacking ..........................321
Jacking Instructions ..................................322Road Tire Installation ................................325Portable Air Compressor — If Equipped....327
Tire Service Kit For Inflating Tire —
If Equipped .................................................328 Return Inflatable Spare Tire ......................330
TIRE SERVICE KIT — IF EQUIPPED ................... 330
JUMP STARTING................................................. 337
Preparations For Jump Start .....................337Jump Starting Procedure...........................338
REFUELING IN EMERGENCY ............................ 339
IF YOUR ENGINE OVERHEATS .......................... 339 MANUAL PARK RELEASE ................................. 340
FREEING A STUCK VEHICLE .............................341
TOWING A DISABLED VEHICLE .......................342
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................344
EVENT DATA RECORDER (EDR) .......................344
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................. 345
Maintenance Plan ..................................... 345
ENGINE COMPARTMENT ................................... 349
3.6L Engine ................................................ 349
Checking Oil Level ..................................... 350
Adding Washer Fluid ................................. 350
Maintenance-Free Battery ....................... 350
Pressure Washing...................................... 351
DEALER SERVICE ..............................................351
Engine Oil .................................................. 351
Engine Oil Filter .......................................... 352Engine Air Cleaner ..................................... 353
Accessory Drive Belt Inspection ............... 353
Air Conditioner Maintenance .................... 354
Body Lubrication ........................................ 356
Windshield Wiper Blades .......................... 356Exhaust System ........................................ 359
Cooling System .......................................... 361Brake System ............................................ 364Automatic Transmission ........................... 365 RAISING THE VEHICLE ...................................... 366
TIRES .................................................................. 366
Tire Safety Information.............................. 366
Tires — General Information .................... 374Tire Types ................................................... 378
Spare Tires — If Equipped ......................... 379
Wheel And Wheel Trim Care ..................... 381
Tire Chains (Traction Devices) ................. 382
Tire Rotation Recommendations.............. 382
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES .................................... 383
Treadwear .................................................. 383
Traction Grades ......................................... 383Temperature Grades ................................. 384
STORING THE VEHICLE ..................................... 384
BODYWORK ........................................................ 385
Protection From Atmospheric Agents....... 385
Body And Underbody Maintenance .......... 385Preserving The Bodywork.......................... 385
INTERIORS ......................................................... 386
Seats And Fabric Parts .............................. 386
Plastic And Coated Parts........................... 387
Leather Parts ............................................. 387
Glass Surfaces .......................................... 387

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TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ...................................... 388Vehicle Identification Number ..................388
BRAKE SYSTEM ................................................. 388
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................ 388 Torque Specifications ................................388
FUEL REQUIREMENTS ...................................... 389 3.6L Engine ...............................................389Reformulated Gasoline .............................390Materials Added To Fuel ..........................390
Gasoline/Oxygenate Blends......................390
Do Not Use E-85 In Non-Flex Fuel
Vehicles ......................................................391 CNG And LP Fuel System Modifications ...391MMT In Gasoline ........................................391
Fuel System Cautions ................................391Carbon Monoxide Warnings .....................392
FLUID CAPACITIES ............................................. 393
FLUIDS AND LUBRICANTS ................................ 394 Engine.........................................................394
Chassis .......................................................396
MULTIMEDIA
UCONNECT SYSTEMS ....................................... 397
CYBERSECURITY ............................................... 397
UCONNECT SETTINGS ....................................... 398
Customer Programmable Features —
Uconnect 4 Settings .................................398 Customer Programmable Features —
Uconnect 4C/4C NAV Settings ................. 415 SAFETY AND GENERAL INFORMATION ........... 436
Safety Guidelines....................................... 436
UCONNECT 4 WITH 7-INCH DISPLAY ..............437
Introduction................................................ 437
Radio Mode ................................................ 438
Media Mode ............................................... 447Phone Mode ............................................... 454
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED ..........................................................467
Radio Operation ......................................... 467
Media Mode ............................................... 467
AUX/USB/MP3 CONTROL ................................. 468
UCONNECT THEATER — IF EQUIPPED ............. 469
Uconnect Theater Overview ...................... 469
Getting Started .......................................... 469Accessing The System From The Uconnect
System ........................................................ 469 Uconnect Theater Controls ....................... 470
Accessing The System From The Uconnect
Theater Rear Screens................................ 470 Pairing The Remote ................................... 471
Unpairing The Remote............................... 472Media Sources ........................................... 472
Uconnect Theater Remote Control ........... 473
Uconnect Theater Home Screen And
Controls ...................................................... 474 General Information .................................. 475
Play A DVD/Blu-ray™ Or USB Media File
From Uconnect System ............................. 475 Disc Menu .................................................. 477
Blu-ray™ Controls – Disc Specific
Functions ................................................... 477 Uconnect Theater Apps ............................. 477
Using The Rear Video USB Port ................ 479
Play Video Games ...................................... 479
Headphones Operation ............................. 480
Display Settings ......................................... 481Listening To Audio With The Screen
Closed......................................................... 482 Rear Climate Controls ............................... 482Accessibility — If Equipped ........................ 484
Wireless Streaming — If Equipped............ 484
BD And DVD Region Codes ....................... 485Product Agreement.................................... 487General Information .................................. 489
FCC/IC Regulatory Notices........................ 490
RADIO OPERATION AND MOBILE PHONES.... 491
Regulatory And Safety Information .......... 491
UCONNECT VOICE RECOGNITION QUICK
TIPS .................................................................... 493
Introducing Uconnect ................................ 493
Get Started................................................. 493Basic Voice Commands ............................ 494Radio .......................................................... 494

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Media ..........................................................494 Phone .........................................................495
Voice Text Reply .........................................495
Climate .......................................................496Navigation (4C NAV) ..................................496Siri® Eyes Free — If Equipped ..................496
Using Do Not Disturb ................................496Android Auto™ — If Equipped ...................497Apple CarPlay® — If Equipped ................. 497
General Information ..................................498Additional Information ...............................498
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ...................................................499
Prepare For The Appointment................... 499
Prepare A List............................................. 499
Be Reasonable With Requests ................. 499
IF YOU NEED ASSISTANCE ...............................499
FCA US LLC Customer Center ................... 500
FCA Canada Inc. Customer Center ........... 500
In Mexico Contact ...................................... 500
Puerto Rico And US Virgin Islands ............ 500
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ..................... 500 Service Contract ....................................... 500 WARRANTY INFORMATION .............................. 501
MOPAR PARTS................................................... 501
REPORTING SAFETY DEFECTS ........................ 501
In The 50 United States And
Washington, D.C. ....................................... 501 In Canada ................................................... 501
PUBLICATION ORDER FORMS ........................ 502

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