2020 CHEVROLET TAHOE infotainment

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 9
Seats and Restraints . . . . . . . . . . . 44
Storage . . . . . . . . . . . . . . . . . . . . . . . 110
Instruments and Controls . . . . . . 115
Lighting . . . . . . . . . . . . . . . . . . . . . . . 167
Infotainment System . . . . . . . . . . 177
Climate Controls . . . . . . . . . . . . . . 178
Driving and Operating . . . . . . . . . 186
Vehicle Care . . . . . . . . . . . . . . . . . . 283
Service and Maintenance . . . . . 381
Technical Data . . . . . . . . . . . . . . . . 396
Customer Information . . . . . . . . . 400
Reporting Safety Defects . . . . . . 410
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 414
Connected Services . . . . . . . . . . . 422
Index . . . . . . . . . . . . . . . . . . . . 425

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
6 Introduction
1.Air Vents 0183.
2. Head-Up Display (HUD) 0150
(If Equipped).
3.
gTraction Control/Electronic
Stability Control 0229.
jPower Assist Steps 032 (If
Equipped).
XPark Assist Button (If
Equipped). See Assistance
Systems for Parking or Backing
0 244.
ALane Keep Assist (LKA)
0 254 (If Equipped).
0Pedal Adjust Switch (If
Equipped). See Adjustable
Throttle and Brake Pedal
0 204.
4. Turn Signal Lever. See Turn
and Lane-Change Signals
0 171.
Windshield Wiper/Washer
0 117.
5. Favorite Switches (Out of View). See Steering Wheel
Controls 0117. Volume Switches (Out of View).
See
Steering Wheel Controls
0 117.
6. Instrument Cluster 0127.
7. Hazard Warning Flashers
0171.
8. Shift Lever. See Automatic
Transmission 0216.
Tow/Haul Selector Button. See
Tow/Haul Mode 0221.
Range Selection Mode (If
Equipped). See Manual Mode
0 219.
9. Light Sensor. See Automatic
Headlamp System 0170.
10. Infotainment 0177.
11. Dual Automatic Climate Control
System 0178.
12. Heated and Ventilated Front
Seats 053 (If Equipped).
13. USB Ports (If Equipped). See infotainment manual.
14. Power Outlets 0121 (If
Equipped). 15. 110/120-Volt Power Outlet (If
Equipped). See Power Outlets
0 121.
16. Rear Climate Control Buttons. SeeDual Automatic Climate
Control System 0178.
17. Engine START/STOP Button. SeeIgnition Positions (Keyless
Access) 0205 or
Ignition Positions (Key Access)
0 207.
18. Steering Wheel Controls 0117.
19. Hood Release. See Hood
0 286.
20. Horn 0117.
21. Steering Wheel Adjustment
0116.
22. Cruise Control 0232.
Adaptive Cruise Control 0235
(If Equipped).
Forward Collision Alert (FCA)
System 0248 (If Equipped).
Heated Steering Wheel 0117
(If Equipped).
23. Parking Brake 0228.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
110 Storage
Storage
Storage Compartments
Storage Compartments . . . . . . . 110
Instrument Panel Storage . . . . . 110
Glove Box . . . . . . . . . . . . . . . . . . . . 110
Cupholders . . . . . . . . . . . . . . . . . . . 110
Sunglasses Storage . . . . . . . . . . 111
Armrest Storage . . . . . . . . . . . . . . 111
Rear Storage . . . . . . . . . . . . . . . . . 111
Center Console Storage . . . . . . 112
Floor Console Storage . . . . . . . . 113
Additional Storage Features
Cargo Tie-Downs . . . . . . . . . . . . . 113
Convenience Net . . . . . . . . . . . . . 113
Roof Rack System
Roof Rack System . . . . . . . . . . . . 113
Storage
Compartments
{Warning
Do not store heavy or sharp
objects in storage compartments.
In a crash, these objects may
cause the cover to open and
could result in injury.
Instrument Panel Storage
If equipped with storage behind the
radio, press and hold
Pto open.
There is a USB port inside. See the
infotainment manual.
Press and hold
Pagain to close.
Keep the storage area closed when
not in use.
The storage area cannot be
operated with
Pwhen valet mode
is enabled. See the infotainment
manual.
The storage area can be operated
manually.
Glove Box
Lift up on the glove box lever to
open it.
Cupholders
The cupholders are in front of the
center console storage area.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Instruments and Controls 117
Steering Wheel Controls
The infotainment system can be
operated by using the steering
wheel controls. See“Steering Wheel
Controls” in the infotainment
manual.
Heated Steering Wheel
(: If equipped, press to turn it on or
off. A light next to the button
displays when the feature is
turned on.
The steering wheel takes about
three minutes to start heating.
Horn
To sound the horn, pressaon the
steering wheel.
Windshield Wiper/Washer
The windshield wiper control is on
the turn signal lever.
The windshield wipers are controlled
by turning the band with
z
FRONT on it.
1: Fast wipes.
w:Slow wipes.
3INT : If Rainsense is turned off,
turn the
zFRONT band up for
more frequent wipes or down for
less frequent wipes. If Rainsense is
turned on, see “Rainsense”later in
this section. OFF :
Turns the windshield
wipers off.
8: For a single wipe, turn the
band down, then release. For
several wipes, hold the band down.
Clear ice and snow from the wiper
blades before using them. If frozen
to the windshield, carefully loosen or
thaw them. Damaged wiper blades
should be replaced. See Wiper
Blade Replacement 0312.
Heavy snow or ice can overload the
wiper motor. An internal circuit
breaker to the motor will stop the
motor until it cools down.
{Warning
In freezing weather, do not use
the washer until the windshield is
warmed. Otherwise the washer
fluid can form ice on the
windshield, blocking your vision.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Instruments and Controls 121
4. Press the MENU knob toselect.
Press
oBACK to go to the last
menu and save the changes.
Setting the Time and Date with
Infotainment Display Controls
To set the time:
1. Touch SETTINGS on the Home Page, then touch Time
and Date.
2. Touch Set Time, then touch
«
orªto increase or decrease
hours, minutes, and AM or PM.
Touch 12–24 Hr for 12 or
24 hour clock.
3. Touch
Sto go back to the
previous menu.
Auto Set requires an active OnStar
or connected service plan.
If auto timing is set, the time
displayed on the clock may not
update immediately when driving
into a new time zone.
To set the date: 1. Touch SETTINGS on the Home
Page, then touch Time
and Date.
2. Touch Set Date, then touch
«
orªto increase or decrease
month, day, or year.
3. Touch
Sto go back to the
previous menu.
To set the clock display: 1. Touch SETTINGS on the Home Page, then touch Time
and Date.
2. Touch Clock Display, then touch Off or On to turn the
clock display off or on.
3. Touch
Sto go back to the
previous menu.
Power Outlets
Power Outlets 12-Volt Direct
Current
Accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone, MP3
player, etc. The vehicle may have up to five
accessory power outlets:
Vehicles with a Center Console
.
One in front of the cupholders on
the center console
. One inside the center storage
console
. One on the rear of the center
storage console
. One in the third row seat on the
driver side
. One in the rear cargo area on
the passenger side
Vehicles with Bench Seats
. One on the center stack below
the climate control system
. One in the storage area on the
bench seat
. One on the rear of the center
armrest storage
. One in the third row seat area on
the driver side
. One in the rear cargo area on
the passenger side

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
124 Instruments and Controls
{Warning
Remove all objects from the
charging pad before charging
your compatible smartphone.
Objects, such as coins, keys,
rings, paper clips, or cards,
between the smartphone and
charging pad will become very
hot. On the rare occasion that the
charging system does not detect
an object, and the object gets
wedged between the smartphone
and charger, remove the
smartphone and allow the object
to cool before removing it from
the charging pad, to prevent
burns.
To charge a compatible smartphone:1. Remove all objects from the charging pad. The system may
not charge if there are any
objects between the
smartphone and charging pad.
2. Place the smartphone face up against the alignment rib on the
charge pad.
To maximize the charge rate,
ensure the smartphone is fully
seated and centered in the
holder with nothing under it.
A thick smartphone case may
prevent the wireless charger
from working, or may reduce the charging performance. See
your dealer for additional
information.
3. The
}will appear on theV
on the infotainment display.
This indicates that the
smartphone is properly
positioned and charging. If a
smartphone is placed on the
charging pad and
}does not
display, remove the
smartphone from the pad, turn
it 180 degrees, and wait
three seconds before placing/
aligning the smartphone on the
pad again.
The smartphone may become
warm during charging. This is
normal. In warmer
temperatures, the speed of
charging may be reduced.
Software Acknowledgements
Certain Wireless Charging Module
product from LG Electronics, Inc.
("LGE") contains the open source
software detailed below. Refer to
the indicated open source licenses

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
154 Instruments and Controls
.Brakes
. Steering
. Ride Control Systems
. Driver Assistance Systems
. Cruise Control
. Lighting and Bulb Replacement
. Wiper/Washer Systems
. Doors and Windows
. Seat Belts
. Airbag Systems
. Engine and Transmission
. Tire Pressure
. Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle's propulsion power is
reduced. A reduction in propulsion
power can affect the vehicle's ability
to accelerate. If this message is on,
but there is no observed reduction
in performance, proceed to your
destination. The performance may be reduced the next time the vehicle
is driven. The vehicle may be driven
while this message is on, but
maximum acceleration and speed
may be reduced. Anytime this
message stays on, or displays
repeatedly, the vehicle should be
taken to your dealer for service as
soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/
H (MPH)
This message shows that the
vehicle speed has been limited to
the speed displayed. The limited
speed is a protection for various
propulsion and vehicle systems,
such as lubrication, thermal, brakes,
suspension, Teen Driver if
equipped, or tires.
Vehicle
Personalization
Use the audio system controls to
access the personalization menus
for customizing vehicle features.
The following are all possible
personalization features. Depending
on the vehicle, some may not be
available.
Radio Audio System Controls
1. Touch the desired feature to display a list of available
options.
2. Touch to select the desired feature setting.
3. Press
oBACK on the center
stack or touch
0on the
infotainment display to return to
the previous menu or exit.
Turn the vehicle on to access the
Settings menu, then select
SETTINGS from the Home Page on
the infotainment display.

Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13566622) - 2020 - CRC - 4/15/19
Instruments and Controls 155
Personalization Menus
The following list of menu items may
be available:
.Time and Date
. Language
. Rear Seat Reminder
. Video Voice-Over
. Teen Driver
. Valet Mode
. Radio
. Vehicle
. Bluetooth
. Apple CarPlay
. Android Auto
. Voice
. Display
. Rear Camera
. Return to Factory Settings
. Software Information
. Wi-Fi
Detailed information for each menu
follows.Time and Date
Manually set the time and date. See
Clock 0120.
Language
Select Language, then select from
the available language(s).
The selected language will display
on the system, and voice
recognition will reflect the selected
language.
Rear Seat Reminder
This allows for a chime and a
message when the rear door has
been opened before or during
operation of the vehicle.
Select Off or On.
Video Voice-Over
When activated, the RSI will read
aloud menu titles, menu listings,
pop-ups, alerts, and file titles from
audio and video media.
Select Off or On.
Teen Driver
See “Teen Driver” under“Settings”
in the infotainment manual.
Valet Mode
This will lock the infotainment
system and steering wheel controls.
It may also limit access to vehicle
storage locations, if equipped.
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Select Lock or Unlock to lock or
unlock the system. Touch Back to
go back to the previous menu.
Radio
Select and the following may
display:
. Manage Favorites
. Number of Favorites Shown
. Audible Touch Feedback