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312 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0201. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
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OnStar 313
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
To obtain the source code under
GPL, LGPL, MPL, and other open
source licenses, that is contained in
this product, please visit http://
opensource.lge.com. In addition to
the source code, all referred license
terms, warranty disclaimers, and
copyright notices are available for
download. This offer is valid for a
period of three years after our last
shipment of this product. This offer
is valid to anyone in receipt of this
information.
*Provided through LG Electronics
Inc., who is solely responsible for
provisions of related OSS
compliance.
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314 Connected Services
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 314
Connections . . . . . . . . . . . . . . . . . . 315
Diagnostics . . . . . . . . . . . . . . . . . . . 316
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the
OnStar app on the infotainment
display. For other vehicles press
=
as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
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Connected Services 315
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters and
numbers to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
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316 Connected Services
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only). .
Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change.
For myChevrolet mobile app
information and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.
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Index 317
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 204
Accessory Power . . . . . . . . . . . . . . . 177
Add-On Electrical Equipment . . . 201
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 310
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 284
Agreements
Trademarks and License . . . . . 151
Air Cleaner/Filter, Engine . . . . . . . 212
Air Conditioning . . . . . . . . . . . . . . . . 153
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 156
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 156
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 155
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 63
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 56
Passenger Sensing System . . . . 58
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 56
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 57
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 55 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 54
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 63
Passenger Status Indicator . . . . . 99
Readiness Light . . . . . . . . . . . . . . . . 98
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 62
System Check . . . . . . . . . . . . . . . . . . 52
Alarm Vehicle Security . . . . . . . . . . . . . . . . 27
All-Season Tires . . . . . . . . . . . . . . . . 234
AM-FM Radio . . . . . . . . . . . . . . . . . . . 131
Antenna Backglass . . . . . . . . . . . . . . . . . . . . 133
Multi-band . . . . . . . . . . . . . . . . . . . . 134
Antilock Brake System (ABS) . . . 183 Warning Light . . . . . . . . . . . . . . . . . 103
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 266
Interior . . . . . . . . . . . . . . . . . . . . . . . . 271
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . 146
Armrest Front Seat . . . . . . . . . . . . . . . . . . . . . . 41
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 298
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318 Index
AudioBluetooth . . . . . . . . . . . . . . . . . . . . . 138
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 23
Headlamp System . . . . . . . . . . . . 121
Transmission . . . . . . . . . . . . . . . . . 180
Transmission Fluid . . . . . . . . . . . .211
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 182
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 221
Auxiliary Jack . . . . . . . . . . . . . . . . . . . 137
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . . . 134
B
Backglass Antenna . . . . . . . . . . . . . 133
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 125
Load Management . . . . . . . . . . . . 124
Power Protection . . . . . . . . . . . . . 125
Battery - North America . . . . 220, 260
Blade Replacement, Wiper . . . . . 222
Bluetooth Overview . . . . . . . . . . . . . . . . 140, 141
Bluetooth Audio . . . . . . . . . . . . . . . . 138 Brake
System Warning Light . . . . . . . . 102
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Antilock . . . . . . . . . . . . . . . . . . . . . . . 183
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 184
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Parking . . . . . . . . . . . . . . . . . . . . . . . 184
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 160
Break-In, New Vehicle . . . . . . . . . . 170
Bulb Replacement Halogen Bulbs . . . . . . . . . . . . . . . . 225
Headlamp Aiming . . . . . . . . . . . . . 225
Headlamps . . . . . . . . . . . . . . . . . . . 225
Headlamps and Front Turn
Signal . . . . . . . . . . . . . . . . . . . . . . . 225
License Plate Lamps . . . . . . . . . 227
Taillamps, Turn Signal,
Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 226
Buying New Tires . . . . . . . . . . . . . . . 248
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 93
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 204 California
Proposition
65 Warning . . . . . . . . . .203, 220, 260,
Back Cover
Camera Rear Vision (RVC) . . . . . . . . . . . . 191
Canadian Vehicle Owners . . . . . . . . 2
Capacities and
Specifications . . . . . . . . . . . . . . . . . 291
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 179
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 26
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Winter Driving . . . . . . . . . . . . . . . . 164
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Caution, Danger, and Warning . . . . 2
Chains, Tire . . . . . . . . . . . . . . . . . . . . 252
Charging System Light . . . . . . . . . 100
Check Engine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 100
Ignition Transmission Lock . . . 221
Child Restraints Infants and Young Children . . . . . 66
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 71
Older Children . . . . . . . . . . . . . . . . . . 64
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Index 319
Child Restraints (cont'd)Securing . . . . . . . . . . . . . . . . . . . . 80, 82
Systems . . . . . . . . . . . . . . . . . . . . . . . . 68
Circuit Breakers . . . . . . . . . . . . . . . . 229
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 266
Interior Care . . . . . . . . . . . . . . . . . . 271
Climate Control Systems . . . . . . . 153 Air Conditioning . . . . . . . . . . . . . . 153
Heating . . . . . . . . . . . . . . . . . . . . . . . 153
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Cluster, Instrument . . . . . . . . . . . . . . 95
Collision Damage Repair . . . . . . . 301
Compact Spare Tire . . . . . . . . . . . . 259
Compartment . . . . . . . . . . . . . . . . . . . . 87 Load . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 86
Compass . . . . . . . . . . . . . . . . . . . . . . . . 93
Connected Services Connections . . . . . . . . . . . . . . . . . . 315
Diagnostics . . . . . . . . . . . . . . . . . . . 316
Navigation . . . . . . . . . . . . . . . . . . . . 314
Connections Connected Services . . . . . . . . . . 315
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 185 Control of a Vehicle . . . . . . . . . . . . . 160
Convex Mirrors . . . . . . . . . . . . . . . . . . 30
Coolant
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 106
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 153
Cooling System . . . . . . . . . . . . . . . . . 213
Courtesy Lamps . . . . . . . . . . . . . . . . 123
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 300
Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Cruise Control . . . . . . . . . . . . . . . . . . 187 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Customer Assistance . . . . . . . . . . . 297 Offices . . . . . . . . . . . . . . . . . . . . . . . . 296
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 297
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 303
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 294
Cybersecurity . . . . . . . . . . . . . . . . . . . 306
D
Damage Repair, Collision . . . . . . . 301
Danger, Warning, and Caution . . . . 2 Data Collection
OnStar . . . . . . . . . . . . . . . . . . . . . . . 307
Data Recorders, Event . . . . . . . . . 306
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 120
Defensive Driving . . . . . . . . . . . . . . . 160
Delayed Locking . . . . . . . . . . . . . . . . . 23
Diagnostics Connected Services . . . . . . . . . . 316
Distracted Driving . . . . . . . . . . . . . . . 159
Dome Lamps . . . . . . . . . . . . . . . . . . . 123
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . 109
Delayed Locking . . . . . . . . . . . . . . . . 23
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Drive Belt Routing, Engine . . . . . . 293
Driver Assistance Systems . . . . . 190
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . 109
Driving Better Fuel Economy . . . . . . . . . 159
Defensive . . . . . . . . . . . . . . . . . . . . . 160
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 160
Hill and Mountain Roads . . . . . . 163
If the Vehicle is Stuck . . . . . . . . . 165
Loss of Control . . . . . . . . . . . . . . . 162
Off-Road Recovery . . . . . . . . . . . 162
Vehicle Load Limits . . . . . . . . . . . 166