Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Service and Maintenance 447
.As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires. Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and
protect the vehicle’s interior and
exterior, see
Interior Care 0430 and
Exterior Care 0424.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver
optimal wear and performance.
. Signs that the alignment may
need to be adjusted include
pulling, improper vehicle
handling, or unusual tire wear.
. Your dealer has the required
equipment to ensure proper
wheel alignment.
Windshield
For safety, appearance, and the
best viewing, keep the windshield
clean and clear.
. Signs of damage include
scratches, cracks, and chips. .
Trained dealer technicians can
inspect the windshield and
recommend proper replacement
if needed.
Wiper Blades
Wiper blades need to be cleaned
and kept in good condition to
provide a clear view.
. Signs of wear include streaking,
skipping across the windshield,
and worn or split rubber.
. Trained dealer technicians can
check the wiper blades and
replace them when needed.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Index 483
Capacities andSpecifications . . . . . . . . . . . . . . . . . 454
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 216
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 29
Winter Driving . . . . . . . . . . . . . . . . 194
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . .113
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 111
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 365
Center Seat . . . . . . . . . . . . . . . . . . . . . 53
Chains, Tire . . . . . . . . . . . . . . . . . . . . 400
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 121
Charging System Light . . . . . . . . . 134
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 135
Ignition Transmission Lock . . . 359
Child Restraints Infants and Young Children . . . . . 84
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 89
Older Children . . . . . . . . . . . . . . . . . . 82
Securing . . . . . . . . . . . . 102, 105, 106 Child Restraints (cont'd)
Systems . . . . . . . . . . . . . . . . . . . . . . . . 86
Circuit Breakers . . . . . . . . . . . . . . . . 366
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 424
Interior Care . . . . . . . . . . . . . . . . . . 430
Climate Control Systems . . . . . . . 174
Air Conditioning . . . . . . . . . . . . . . 174
Dual Automatic . . . . . . . . . . . . . . . 176
Heating . . . . . . . . . . . . . . . . . . . . . . . 174
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Cluster, Instrument . . . . . . . . . . . . . 124
Collision Damage Repair . . . . . . . 465
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . .110
Compass . . . . . . . . . . . . . . . . . . . . . . . 118
Connected Services
Connections . . . . . . . . . . . . . . . . . . 479
Diagnostics . . . . . . . . . . . . . . . . . . . 480
Navigation . . . . . . . . . . . . . . . . . . . . 478
Connections
Connected Services . . . . . . . . . . 479
Control Hill Descent . . . . . . . . . . . . . . . . . . 233
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 231
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 139 Control of a Vehicle . . . . . . . . . . . . . 185
Convex Mirrors . . . . . . . . . . . . . . . . . . 37
Coolant
Engine Temperature Gauge . . 131
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 141
Cooling . . . . . . . . . . . . . . . . . . . . 174, 176
Cooling System . . . . . . . . . . . . . . . . . 342
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 464
Cruise Control . . . . . . . . . . . . . . . . . . 239
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Cruise Control, Adaptive . . . . . . . . 242
Cupholders . . . . . . . . . . . . . . . . . . . . . 110
Customer Assistance . . . . . . . . . . . 461 Offices . . . . . . . . . . . . . . . . . . . . . . . . 460
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 461
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 467
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 458
Cybersecurity . . . . . . . . . . . . . . . . . . . 470
D
Damage Repair, Collision . . . . . . . 465
Danger, Warning, and Caution . . . . 3
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
484 Index
Data CollectionInfotainment System . . . . . . . . . . 471
OnStar . . . . . . . . . . . . . . . . . . . . . . . 471
Data Recorders, Event . . . . . . . . . 470
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 165
Defensive Driving . . . . . . . . . . . . . . . 184
Delayed Locking . . . . . . . . . . . . . . . . . 27
Diagnostics
Connected Services . . . . . . . . . . 480
Differential, Limited-Slip . . . . . . . . 239
Distracted Driving . . . . . . . . . . . . . . . 184
Dome Lamps . . . . . . . . . . . . . . . . . . . 170
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . 144
Delayed Locking . . . . . . . . . . . . . . . . 27
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Power Locks . . . . . . . . . . . . . . . . . . . . 27
Drive Belt Routing, Engine . . . . . . 457
Driver Assistance Systems . . . . . 252
Driver Information Center (DIC) . . . . . . . . . . . . . 145, 146
Driver Mode Control . . . . . . . . . . . . 234
Driver Mode Control Light . . . . . . 142
Driving Assistance Systems . . . . . . . . . . 264
Better Fuel Economy . . . . . . . . . 183 Driving (cont'd)
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 283
Defensive . . . . . . . . . . . . . . . . . . . . . 184
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 185
Hill and Mountain Roads . . . . . . 194
If the Vehicle is Stuck . . . . . . . . . 196
Loss of Control . . . . . . . . . . . . . . . 187
Off-Road . . . . . . . . . . . . . . . . . . . . . 188
Off-Road Recovery . . . . . . . . . . . 187
Vehicle Load Limits . . . . . . . . . . . 197
Wet Roads . . . . . . . . . . . . . . . . . . . 193
Winter . . . . . . . . . . . . . . . . . . . . . . . . 194
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 176
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 278
Electric Brake Boost . . . . . . . . . . . . 228
Electric Parking Brake . . . . . . . . . . 229
Electric Parking Brake Light . . . . 137
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 318
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 367
Fuses and Circuit Breakers . . . 366 Electrical System (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 370, 372
Overload . . . . . . . . . . . . . . . . . . . . . 366
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . 141
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 473
Engine Air Cleaner/Filter . . . . . . . . . . . . . 340
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 135
Compartment Overview . . . . . . . 328
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 131
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 141
Cooling System . . . . . . . . . . . . . . . 342
Drive Belt Routing . . . . . . . . . . . . 457
Exhaust . . . . . . . . . . . . . . . . . . . . . . 216
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Heater . . . . . . . . . . . . . . . . . . . . . . . . .211
Oil Life System . . . . . . . . . . . . . . . 337
Oil Pressure Gauge . . . . . . . . . . 130
Oil Pressure Light . . . . . . . . . . . . 143
Overheated Protection Operating Mode . . . . . . . . . . . . . 348
Overheating . . . . . . . . . . . . . . . . . . 347
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
486 Index
Gauges (cont'd)Odometer . . . . . . . . . . . . . . . . . . . . . 128
Speedometer . . . . . . . . . . . . . . . . . 128
Tachometer . . . . . . . . . . . . . . . . . . . 129
Trip Odometer . . . . . . . . . . . . . . . . 129
Voltmeter . . . . . . . . . . . . . . . . . . . . . 132
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 123
General Information Service and Maintenance . . . . . 435
Towing . . . . . . . . . . . . . . . . . . . . . . . . 283
Vehicle Care . . . . . . . . . . . . . . . . . . 324
Glass Replacement . . . . . . . . . . . . . 361
Glove Box . . . . . . . . . . . . . . . . . . . . . . 110
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 462
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 362
Hazard Warning Flashers . . . . . . . 166
Head Restraints . . . . . . . . . . . . . . . . . 51
Head-up Display . . . . . . . . . . . . . . . . 149
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 362
Automatic . . . . . . . . . . . . . . . . . . . . . 165
Bulb Replacement . . . . . . . . . . . . 362
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 165 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . 165
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 363
High-Beam On Light . . . . . . . . . . 143
High/Low Beam Changer . . . . . 164
Lamps On Reminder . . . . . . . . . 144
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 61
Steering Wheel . . . . . . . . . . . . . . . .117
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Heated Mirrors . . . . . . . . . . . . . . . . . . . 41
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . .211
Heating . . . . . . . . . . . . . . . . . . . . 174, 176
High-Beam On Light . . . . . . . . . . . . 143
High-Speed Operation . . . . . . . . . . 385
Hill and Mountain Roads . . . . . . . . 194
Hill Descent Control (HDC) . . . . . 233
Hill Descent Control Light . . . . . . . 139
Hill Start Assist (HSA) . . . . . . . . . . 231
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 63
HVAC . . . . . . . . . . . . . . . . . . . . . . 174, 176
I
Ignition Positions . . . . . . . . . . 205, 207
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 359
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 35
Indicator
Pedestrian Ahead . . . . . . . . . . . . 140
Vehicle Ahead . . . . . . . . . . . . . . . . 140
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 84
Information Publication Ordering . . . . . . . . . . 467
Infotainment . . . . . . . . . . . . . . . . . . . . 173
Infotainment System . . . . . . . . . . . . 471
Instrument Cluster . . . . . . . . . . . . . . 124
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 42
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 415
K
Keyless EntryRemote (RKE) System . . . . . 13, 16
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . .9, 12
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Index 487
L
Labeling, Tire Sidewall . . . . . . . . . . 377
LampsAuxiliary RoofMounted Lamp . . . . . . . . . . . . . . 168
Daytime Running (DRL) . . . . . . 165
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 170
Exterior Cargo . . . . . . . . . . . . . . . . 169
Exterior Controls . . . . . . . . . . . . . . 162
Exterior Lamps Off Reminder . . . . . . . . . . . . . . . . . . . 164
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . 172
License Plate . . . . . . . . . . . . . . . . . 366
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 135
On Reminder . . . . . . . . . . . . . . . . . 144
Reading . . . . . . . . . . . . . . . . . . . . . . 170
Lane Change Alert (LCA) . . . . . . . 270
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 272
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Lane Keep Assist (LKA) . . . . . . . . 274
Lane Keep Assist Light . . . . . . . . . 139
Lap-Shoulder Belt . . . . . . . . . . . . . . . 65 LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . 102
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 89
LED Lighting . . . . . . . . . . . . . . . . . . . . 363
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 171
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Illumination Control . . . . . . . . . . . 170
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Task . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Lights Airbag Readiness . . . . . . . . . . . . . 133
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 138
Brake System Warning . . . . . . . 137
Charging System . . . . . . . . . . . . . 134
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . 135
Cruise Control . . . . . . . . . . . . . . . . 144
Door Ajar . . . . . . . . . . . . . . . . . . . . . 144
Driver Mode Control . . . . . . . . . . 142
Electric Parking Brake . . . . . . . . 137
Electronic Stability Control
(ESC), Off . . . . . . . . . . . . . . . . . . . 141
Engine Coolant Temperature Warning . . . . . . . 141 Lights (cont'd)
Engine Oil Pressure . . . . . . . . . . 143
Flash-to-Pass . . . . . . . . . . . . . . . . . 165
Four-Wheel-Drive . . . . . . . . . . . . . 138
Front Fog Lamp . . . . . . . . . . . . . . 144
High-Beam On . . . . . . . . . . . . . . . . 143
High/Low Beam Changer . . . . . 164
Hill Descent Control . . . . . . . . . . 139
Lane Departure Warning . . . . . . 139
Lane Keep Assist . . . . . . . . . . . . . 139
Low Fuel Warning . . . . . . . . . . . . 143
Seat Belt Reminders . . . . . . . . . . 132
Security . . . . . . . . . . . . . . . . . . . . . . 143
Service Electric Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . 138
Tire Pressure . . . . . . . . . . . . . . . . . 142
Tow/Haul Mode . . . . . . . . . . . . . . . 139
Traction Off . . . . . . . . . . . . . . . . . . . 140
Limited-Slip Differential . . . . . . . . . 239
Lock Steering Column . . . . . . . . . . . . . . . . 35
Locking Rear Axle . . . . . . . . . . . . . . 239
Locks Automatic Door . . . . . . . . . . . . . . . . . 27
Delayed Locking . . . . . . . . . . . . . . . . 27
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Lockout Protection . . . . . . . . . . . . . . 27
Power Door . . . . . . . . . . . . . . . . . . . . . 27
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
488 Index
Locks (cont'd)Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Loss of Control . . . . . . . . . . . . . . . . . 187
Low Fuel Warning Light . . . . . . . . . 143
Low-Profile Tires . . . . . . . . . . . . . . . . 376
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 89
Lumbar Adjustment . . . . . . . . . . . . . . 54 Front Seats . . . . . . . . . . . . . . . . . . . . . 54
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 452
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 445
Maintenance Schedule . . . . . . . . . 437
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 448
Transfer Case . . . . . . . . . . . . . . . . 223
Malfunction Indicator Lamp . . . . . 135
Manual Mirrors . . . . . . . . . . . . . . . . . . 37
Manual Mode . . . . . . . . . . . . . . . . . . . 220
Manual Windows . . . . . . . . . . . . . . . . 45
Memory Seats . . . . . . . . . . . . . . . . . . . 56
Messages Engine Power . . . . . . . . . . . . . . . . 153
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 152 Messages (cont'd)
Vehicle Speed . . . . . . . . . . . . . . . . 153
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . 43
Mirrors Automatic Dimming . . . . . . . . . . . . . 41
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 42
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 41
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 37
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 40
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 41
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 37
Manual Rearview . . . . . . . . . . . . . . . 42
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Tilt in Reverse . . . . . . . . . . . . . . . . . . 42
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 38
Mirrors, Interior Rearview . . . . . . . . 42
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 Driver Control . . . . . . . . . . . . . . . . . 234
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 385
N
NavigationConnected Services . . . . . . . . . . 478
New Vehicle Break-In . . . . . . . . . . . 204
Noise Control System . . . . . . . . . . 357
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 128 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 188 Driving . . . . . . . . . . . . . . . . . . . . . . . . 188
Recovery . . . . . . . . . . . . . . . . . . . . . 187
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 335
Engine Oil Life System . . . . . . . 337
Engine Oil Pressure Gauge . . . 130
Pressure Light . . . . . . . . . . . . . . . . 143
Older Children, Restraints . . . . . . . 82
Online Owner Center . . . . . . . . . . . 461
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 471
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 474
OnStar Emergency . . . . . . . . . . . . . 473
OnStar Overview . . . . . . . . . . . . . . . 472
OnStar Security . . . . . . . . . . . . . . . . 474
Operating Mode Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 348
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 167
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . .118
Overheated Engine Protection Operating Mode . . . . 348