
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
352 Vehicle Care
Caution
Continuing to drive with worn-out
brake pads could result in costly
brake repair.
Some driving conditions or climates
can cause a brake squeal when the
brakes are first applied or lightly
applied. This does not mean
something is wrong with the brakes.
Properly torqued wheel nuts are
necessary to help prevent brake
pulsation. When tires are rotated,
inspect brake pads for wear and
evenly tighten wheel nuts in the
proper sequence to torque
specifications in Capacities and
Specifications 0454.
Brake linings should always be
replaced as complete axle sets.
Brake Pedal Travel
See your dealer if the brake pedal
does not return to normal height,
or if there is a rapid increase in
pedal travel. This could be a sign
that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts
with new, approved replacement
parts. If this is not done, the brakes
may not work properly. The braking
performance expected can change
in many other ways if the wrong
replacement brake parts are
installed or parts are improperly
installed.
Brake Pad Life System
When to Change Brake Pads
This vehicle has a system that
estimates the remaining life of the
front and rear brake pads. Brake
pad life is displayed in the Driver
Information Center (DIC), along with
a percentage for each axle. The
system must be reset every time the
brake pads are changed.
When the system has determined
that the brake pads need to be
replaced, a message will display,
which may include mileage
remaining.
Brake pads should always be
replaced as complete axle sets.
How to Reset the Brake Pad
Life System
The system will automatically detect
when significantly worn brake pads
are replaced. When the ignition is
turned on after new pads and wear
sensors are installed, a message
will display. Follow the prompts to
reset the system.
The brake pad life system can also
be manually reset: 1. Display Brake Pad Life on the DIC. See Driver Information
Center (DIC) (Base Level)
0 145 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0146.
2. Press the thumbwheel or the trip odometer reset stem if the
vehicle does not have DIC
buttons. Select front or rear
pads as appropriate.
3. Select YES on the confirmation message, or press the trip
odometer reset stem on a base
level DIC. Repeat for pads on
the other axle if they were also
replaced.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 389
.The battery of the TPMS sensor
is low.
If the tire fill alert does not operate
due to TPMS interference, move the
vehicle about 1 m (3 ft) back or
forward and try again. If the tire fill
alert feature is not working, use a
tire pressure gauge.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle’s tires or replacing one or
more of the TPMS sensors. Also,
the TPMS sensor matching process
should be performed after replacing
a spare tire with a road tire
containing the TPMS sensor. The
malfunction light and the DIC
message should go off at the next
ignition cycle. The sensors are
matched to the tire/wheel positions,
using a TPMS relearn tool, in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear.
See your dealer for service or to purchase a relearn tool. A TPMS
relearn tool can also be purchased.
See Tire Pressure Monitor
Sensor Activation Tool at
www.gmtoolsandequipment.com or
call 1-800-GM TOOLS
(1-800-468-6657).
There are two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes
longer, the matching process stops
and must be restarted.
The TPMS sensor matching
process is:
1. Set the parking brake.
2. Turn the ignition on without starting the vehicle.
3. Uplevel DIC Only: Make sure the Tire Pressure info page
option is turned on. The info
pages on the DIC can be
turned on and off through the
Options menu. See Driver
Information Center (DIC) (Base
Level) 0145 or
Driver Information Center (DIC)
(Midlevel and Uplevel) 0146. 4. If the vehicle has an uplevel
DIC, use the DIC controls on
the right side of the steering
wheel to scroll to the Tire
Pressure screen under the DIC
info page.
If the vehicle has a base level
DIC, use the trip odometer
reset stem to scroll to the Tire
Pressure screen.
5. If the vehicle has an uplevel DIC, press and hold the
thumbwheel located in the
center of the DIC controls on
the right side of the steering
wheel.
If the vehicle has a base level
DIC, press and hold the trip
odometer reset stem for about
five seconds. A message
asking if the process should
begin should appear. Select
yes and press the trip
odometer reset stem to confirm
the selection.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 399
performance which all
passenger car tires must meet
under the Federal Motor Safety
Standard No. 109. Grades B and
A represent higher levels of
performance on the laboratory
test wheel than the minimum
required by law. Warning: The
temperature grade for this tire is
established for a tire that is
properly inflated and not
overloaded. Excessive speed,
underinflation, or excessive
loading, either separately or in
combination, can cause heat
buildup and possible tire failure.
Wheel Alignment and Tire
Balance
The tires and wheels were aligned
and balanced at the factory to
provide the longest tire life and best
overall performance. Adjustments to
wheel alignment and tire balancing
are not necessary on a regular
basis. Consider an alignment check
if there is unusual tire wear or the
vehicle is significantly pulling to oneside or the other. Some slight pull to
the left or right, depending on the
crown of the road and/or other road
surface variations such as troughs
or ruts, is normal. If the vehicle is
vibrating when driving on a smooth
road, the tires and wheels may need
to be rebalanced. See your dealer
for proper diagnosis.
Wheel Replacement
Replace any wheel that is bent,
cracked, or badly rusted or
corroded. If wheel nuts keep coming
loose, the wheel, wheel bolts and
wheel nuts should be replaced.
If the wheel leaks air, replace it.
Some aluminum wheels can be
repaired. See your dealer if any of
these conditions exist.
Your dealer will know the kind of
wheel that is needed.
Each new wheel should have the
same load-carrying capacity,
diameter, width, offset and be
mounted the same way as the one it
replaces.
Replace wheels, wheel bolts, wheel
nuts, or Tire Pressure Monitor
System (TPMS) sensors with new
GM original equipment parts.
{Warning
Using the wrong replacement
wheels, wheel bolts, or wheel
nuts can be dangerous. It could
affect the braking and handling of
the vehicle. Tires can lose air,
and cause loss of control, causing
a crash. Always use the correct
wheel, wheel bolts, and wheel
nuts for replacement.
Caution
The wrong wheel can also cause
problems with bearing life, brake
cooling, speedometer or
odometer calibration, headlamp
aim, bumper height, vehicle
ground clearance, and tire or tire
chain clearance to the body and
chassis.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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452 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.Date Odometer
Reading Serviced By Services Performed

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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462 Customer Information
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement, up to certain limits,
of eligible aftermarket adaptive
equipment required for the vehicle,
such as hand controls or a
wheelchair/scooter lift for the
vehicle.
To learn about the GM Mobility
program, see www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has
a Mobility program. See www.gm.ca
or call 1-800-GM-DRIVE
(800-463-7483) for details. TTY
users call 1-800-263-3830.
Roadside Assistance
Program
For U.S.-purchased vehicles, call
1-800-243-8872. (Text Telephone
(TTY): 1-888-889-2438.)
For Canadian-purchased vehicles,
call 1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
486 Index
Gauges (cont'd)Odometer . . . . . . . . . . . . . . . . . . . . . 128
Speedometer . . . . . . . . . . . . . . . . . 128
Tachometer . . . . . . . . . . . . . . . . . . . 129
Trip Odometer . . . . . . . . . . . . . . . . 129
Voltmeter . . . . . . . . . . . . . . . . . . . . . 132
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 123
General Information Service and Maintenance . . . . . 435
Towing . . . . . . . . . . . . . . . . . . . . . . . . 283
Vehicle Care . . . . . . . . . . . . . . . . . . 324
Glass Replacement . . . . . . . . . . . . . 361
Glove Box . . . . . . . . . . . . . . . . . . . . . . 110
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 462
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 362
Hazard Warning Flashers . . . . . . . 166
Head Restraints . . . . . . . . . . . . . . . . . 51
Head-up Display . . . . . . . . . . . . . . . . 149
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 362
Automatic . . . . . . . . . . . . . . . . . . . . . 165
Bulb Replacement . . . . . . . . . . . . 362
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 165 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . 165
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 363
High-Beam On Light . . . . . . . . . . 143
High/Low Beam Changer . . . . . 164
Lamps On Reminder . . . . . . . . . 144
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 61
Steering Wheel . . . . . . . . . . . . . . . .117
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Heated Mirrors . . . . . . . . . . . . . . . . . . . 41
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . .211
Heating . . . . . . . . . . . . . . . . . . . . 174, 176
High-Beam On Light . . . . . . . . . . . . 143
High-Speed Operation . . . . . . . . . . 385
Hill and Mountain Roads . . . . . . . . 194
Hill Descent Control (HDC) . . . . . 233
Hill Descent Control Light . . . . . . . 139
Hill Start Assist (HSA) . . . . . . . . . . 231
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 63
HVAC . . . . . . . . . . . . . . . . . . . . . . 174, 176
I
Ignition Positions . . . . . . . . . . 205, 207
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 359
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 35
Indicator
Pedestrian Ahead . . . . . . . . . . . . 140
Vehicle Ahead . . . . . . . . . . . . . . . . 140
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 84
Information Publication Ordering . . . . . . . . . . 467
Infotainment . . . . . . . . . . . . . . . . . . . . 173
Infotainment System . . . . . . . . . . . . 471
Instrument Cluster . . . . . . . . . . . . . . 124
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 42
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 415
K
Keyless EntryRemote (RKE) System . . . . . 13, 16
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . .9, 12

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488 Index
Locks (cont'd)Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Loss of Control . . . . . . . . . . . . . . . . . 187
Low Fuel Warning Light . . . . . . . . . 143
Low-Profile Tires . . . . . . . . . . . . . . . . 376
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 89
Lumbar Adjustment . . . . . . . . . . . . . . 54 Front Seats . . . . . . . . . . . . . . . . . . . . . 54
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 452
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 445
Maintenance Schedule . . . . . . . . . 437
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 448
Transfer Case . . . . . . . . . . . . . . . . 223
Malfunction Indicator Lamp . . . . . 135
Manual Mirrors . . . . . . . . . . . . . . . . . . 37
Manual Mode . . . . . . . . . . . . . . . . . . . 220
Manual Windows . . . . . . . . . . . . . . . . 45
Memory Seats . . . . . . . . . . . . . . . . . . . 56
Messages Engine Power . . . . . . . . . . . . . . . . 153
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 152 Messages (cont'd)
Vehicle Speed . . . . . . . . . . . . . . . . 153
Mirror Rear Camera . . . . . . . . . . . . . . . . . . . 43
Mirrors Automatic Dimming . . . . . . . . . . . . . 41
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 42
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 41
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 37
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 40
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 41
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 37
Manual Rearview . . . . . . . . . . . . . . . 42
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Tilt in Reverse . . . . . . . . . . . . . . . . . . 42
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 38
Mirrors, Interior Rearview . . . . . . . . 42
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 Driver Control . . . . . . . . . . . . . . . . . 234
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 385
N
NavigationConnected Services . . . . . . . . . . 478
New Vehicle Break-In . . . . . . . . . . . 204
Noise Control System . . . . . . . . . . 357
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 128 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 188 Driving . . . . . . . . . . . . . . . . . . . . . . . . 188
Recovery . . . . . . . . . . . . . . . . . . . . . 187
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 335
Engine Oil Life System . . . . . . . 337
Engine Oil Pressure Gauge . . . 130
Pressure Light . . . . . . . . . . . . . . . . 143
Older Children, Restraints . . . . . . . 82
Online Owner Center . . . . . . . . . . . 461
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 471
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 474
OnStar Emergency . . . . . . . . . . . . . 473
OnStar Overview . . . . . . . . . . . . . . . 472
OnStar Security . . . . . . . . . . . . . . . . 474
Operating Mode Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 348
Operation Fog Lamps . . . . . . . . . . . . . . . . . . . 167
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . .118
Overheated Engine Protection Operating Mode . . . . 348

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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492 Index
Tires (cont'd)When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 394
Winter . . . . . . . . . . . . . . . . . . . . . . . . 376
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 276
Tow/Haul Mode . . . . . . . . . . . . . . . . . 223
Tow/Haul Mode Light . . . . . . . . . . . 139
Towing Driving Characteristics . . . . . . . . 283
Equipment . . . . . . . . . . . . . . . . . . . . 292
General Information . . . . . . . . . . 283
Recreational Vehicle . . . . . . . . . . 420
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 288
Trailer Sway Control (TSC) . . . 304
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 419
Traction
Limited-Slip Differential . . . . . . . 239
Off Light . . . . . . . . . . . . . . . . . . . . . . 140
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 231
Trailer
Sway Control (TSC) . . . . . . . . . . 304
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 38
Towing . . . . . . . . . . . . . . . . . . . . . . . . 288
Trailer Towing App . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Trailering App . . . . . . . . . . . . . . . . . . 306
Transfer Case . . . . . . . . . . . . . . . . . . 223 Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 217
Fluid, Automatic . . . . . . . . . . . . . . 339
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 464
Trip Odometer . . . . . . . . . . . . . . . . . . 129
Truck-Camper Loading Information . . . . . . . . . . . . . . . . . . . . 202
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 167
Turn Signal
Bulb Replacement . . . . . . . . . . . . 364
U
Underseat Storage . . . . . . . . . . . . . 111
Uniform Tire Quality Grading . . . 397
Universal Remote System . . . . . . 158Operation . . . . . . . . . . . . . . . . . . . . . 160
Programming . . . . . . . . . . . . . . . . . 158
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 34
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 185
Identification Number (VIN) . . . 453
Load Limits . . . . . . . . . . . . . . . . . . . 197
Messages . . . . . . . . . . . . . . . . . . . . 152 Vehicle (cont'd)
Personalization . . . . . . . . . . . . . . . 153
Remote Start . . . . . . . . . . . . . . . . . . . 24
Security . . . . . . . . . . . . . . . . . . . . . . . . 34
Speed Messages . . . . . . . . . . . . . 153
Towing . . . . . . . . . . . . . . . . . . . . . . . . 419
Vehicle Ahead Indicator . . . . . . . . 140
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 383
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 470
Vehicle Security
Steering Column Lock . . . . . . . . . . 35
Ventilation, Air . . . . . . . . . . . . . . . . . . 179
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Voltmeter Gauge . . . . . . . . . . . . . . . 132
W
Warning Brake System Light . . . . . . . . . . . 137
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 272
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . 123
Warnings Hazard Flashers . . . . . . . . . . . . . . 166
Washer Fluid . . . . . . . . . . . . . . . . . . . 350