
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 423
11. If the vehicle has an ignitionkey, keep it in the towed
vehicle in ACC/ACCESSORY
to prevent the steering column
from locking. If the vehicle is
equipped with Keyless Access,
keep the RKE transmitter
outside of the vehicle and
manually lock the doors.
Access the vehicle by using
the key in the door lock. See
Door Locks 026.
Disconnecting the Towed Vehicle
Before disconnecting from the tow
vehicle: 1. Park on a level surface. Secure the vehicle with wheel blocks.
2. Re-connect the negative (–) battery. See Battery - North
America 0354.
3. Turn on the ignition with the engine off. For vehicles with a
key, turn the ignition to ON/
RUN with the engine off. If the
vehicle is equipped with
Keyless Access, with your foot
off the brake pedal, press and
hold ENGINE START/STOP for five seconds until the green
light comes on in the button.
See
Ignition Positions (Keyless
Access) 0205 or
Ignition Positions (Key Access)
0 207.
4. Set the parking brake. See Electric Parking Brake 0229.
5. Disconnect from the tow vehicle.
6. Shift the transmission to N (Neutral).
7. Shift the transfer case to 2
m
(Two-Wheel Drive High). When
the shift to 2
m(Two-Wheel
Drive High) is complete, the
light in the instrument cluster
will stop flashing and stay lit.
See Four-Wheel-Drive Light
0 138.
8. Start the engine. Check that the vehicle is in 2
m(Two-Wheel
Drive High) by starting the
engine and shifting the
transmission to D (Drive) and
then to R (Reverse). There
should be movement of the
vehicle while shifting. 9. Shift the transmission to
P (Park) and turn off the
ignition.
10. Release the parking brake and remove the wheel blocks.
11. Reset any lost presets. The outside temperature
display will default to 0 °C
(32 °F) but will reset with
normal usage.
Dolly Towing

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424 Vehicle Care
Caution
Do not tow this vehicle with two
wheels on the ground, or vehicle
damage could occur. This
damage would not be covered by
the vehicle warranty.
Dolly towing this vehicle is not
allowed with either the front or the
rear tires on the ground for
two-wheel drive or four-wheel drive,
regardless of transfer case.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants 0448.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
{Warning
Do not power wash any part of
the vehicle’s interior, including the
vinyl floor covering. This could
damage safety and other systems
in the vehicle, which would not be
covered by the vehicle warranty.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8 274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.

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Vehicle Care 431
Interior Glass
To clean, use a terry cloth fabric
dampened with water. Wipe droplets
left behind with a clean dry cloth.
If necessary, use a commercial
glass cleaner after cleaning with
plain water.
Caution
To prevent scratching, never use
abrasive cleaners on automotive
glass. Abrasive cleaners or
aggressive cleaning may damage
the rear window defogger.
Cleaning the windshield with water
during the first three to six months
of ownership will reduce tendency
to fog.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with water
and mild soap.
Coated Moldings
Coated moldings should be cleaned.
. When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.
Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.
To clean: 1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet. 2. Remove excess moisture by
gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning use a paper towel to
blot excess moisture.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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446 Service and Maintenance
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories.
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving. .
Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping.
. Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0448 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks. With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.

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472 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 472
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 473
Security . . . . . . . . . . . . . . . . . . . . . . 474
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 474
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Qtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Index 481
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 325
Accessory Power . . . . . . . . . . . . . . . 213
Active Fuel Management . . . . . . . 215
Adaptive Cruise Control . . . . . . . . 242
Add-On Electrical Equipment . . . 318
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 319
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 474
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 445
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 54
Air Cleaner/Filter, Engine . . . . . . . 340
Air Conditioning . . . . . . . . . . . 174, 176
Air Filter Life System . . . . . . . . . . . . . . . . . . . 339
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 180
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 179
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 81
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 74
Passenger Sensing System . . . . 75 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 73
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 74
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 73
Where Are the Airbags? . . . . . . . . 71
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 80
Passenger Status Indicator . . . 133
Readiness Light . . . . . . . . . . . . . . 133
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . . . 80
System Check . . . . . . . . . . . . . . . . . . 69
Alarm Vehicle Security . . . . . . . . . . . . . . . . 34
Alert Lane Change . . . . . . . . . . . . . . . . . 270
Side Blind Zone (SBZA) . . . . . . 270
All-Season Tires . . . . . . . . . . . . . . . . 375
All-Terrain Tires . . . . . . . . . . . . . . . . . 377
Antilock Brake System (ABS) . . . 228 Warning Light . . . . . . . . . . . . . . . . . 138

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482 Index
Appearance CareExterior . . . . . . . . . . . . . . . . . . . . . . . 424
Interior . . . . . . . . . . . . . . . . . . . . . . . . 430
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 462
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 264
Assistance Systems for Parking and Backing . . . . . . . . . . 253
Auto Stop Stop/Start System . . . . . . . . . . . . 210
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 41
Door Locks . . . . . . . . . . . . . . . . . . . . . 27
Emergency Braking (AEB) . . . . 266
Headlamp System . . . . . . . . . . . . 165
Transmission . . . . . . . . . . . . . . . . . 217
Transmission Fluid . . . . . . . . . . . 339
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 220
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 359
Auxiliary Roof Mounted Lamp . . . . . . . . . . 168
Axle, Front . . . . . . . . . . . . . . . . . . . . . . 357
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 357B
Battery
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 172
Load Management . . . . . . . . . . . . 171
Power Protection . . . . . . . . . . . . . 172
Battery - North America . . . . 354, 415
Blade Replacement, Wiper . . . . . 360
Blind Spot Mirrors . . . . . . . . . . . . . . . 41
Brake Electric Boost . . . . . . . . . . . . . . . . . 228
Parking, Electric . . . . . . . . . . . . . . 229
System Warning Light . . . . . . . . 137
Brake Pad Life System . . . . . . . . . 352
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Antilock . . . . . . . . . . . . . . . . . . . . . . . 228
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 230
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Pad Life System . . . . . . . . . . . . . . 352
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 185 AutomaticEmergency (AEB) . . . . . . . . . . . 266
Braking System Front Pedestrian (FPB) . . . . . . . 268
Break-In, New Vehicle . . . . . . . . . . 204 Bulb Replacement
Center High-Mounted
Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 365
Halogen Bulbs . . . . . . . . . . . . . . . . 362
Headlamp Aiming . . . . . . . . . . . . . 362
Headlamps . . . . . . . . . . . . . . . . . . . 362
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 363
License Plate Lamps . . . . . . . . . 366
Taillamps, Turn Signal,
Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 364
Buying New Tires . . . . . . . . . . . . . . . 395
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 118
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 325
California Proposition
65 Warning . . . . . . . . . .325, 354, 415, Back Cover
Canadian Vehicle Owners . . . . . . . . 2

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Index 483
Capacities andSpecifications . . . . . . . . . . . . . . . . . 454
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 216
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 29
Winter Driving . . . . . . . . . . . . . . . . 194
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . .113
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 111
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 365
Center Seat . . . . . . . . . . . . . . . . . . . . . 53
Chains, Tire . . . . . . . . . . . . . . . . . . . . 400
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 121
Charging System Light . . . . . . . . . 134
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 135
Ignition Transmission Lock . . . 359
Child Restraints Infants and Young Children . . . . . 84
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 89
Older Children . . . . . . . . . . . . . . . . . . 82
Securing . . . . . . . . . . . . 102, 105, 106 Child Restraints (cont'd)
Systems . . . . . . . . . . . . . . . . . . . . . . . . 86
Circuit Breakers . . . . . . . . . . . . . . . . 366
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 424
Interior Care . . . . . . . . . . . . . . . . . . 430
Climate Control Systems . . . . . . . 174
Air Conditioning . . . . . . . . . . . . . . 174
Dual Automatic . . . . . . . . . . . . . . . 176
Heating . . . . . . . . . . . . . . . . . . . . . . . 174
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Cluster, Instrument . . . . . . . . . . . . . 124
Collision Damage Repair . . . . . . . 465
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . .110
Compass . . . . . . . . . . . . . . . . . . . . . . . 118
Connected Services
Connections . . . . . . . . . . . . . . . . . . 479
Diagnostics . . . . . . . . . . . . . . . . . . . 480
Navigation . . . . . . . . . . . . . . . . . . . . 478
Connections
Connected Services . . . . . . . . . . 479
Control Hill Descent . . . . . . . . . . . . . . . . . . 233
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 231
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 139 Control of a Vehicle . . . . . . . . . . . . . 185
Convex Mirrors . . . . . . . . . . . . . . . . . . 37
Coolant
Engine Temperature Gauge . . 131
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 141
Cooling . . . . . . . . . . . . . . . . . . . . 174, 176
Cooling System . . . . . . . . . . . . . . . . . 342
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 464
Cruise Control . . . . . . . . . . . . . . . . . . 239
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Cruise Control, Adaptive . . . . . . . . 242
Cupholders . . . . . . . . . . . . . . . . . . . . . 110
Customer Assistance . . . . . . . . . . . 461 Offices . . . . . . . . . . . . . . . . . . . . . . . . 460
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 461
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 467
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 458
Cybersecurity . . . . . . . . . . . . . . . . . . . 470
D
Damage Repair, Collision . . . . . . . 465
Danger, Warning, and Caution . . . . 3