2020 CHEVROLET SILVERADO ignition

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
474 OnStar
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.
Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
476 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0318. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
Index 483
Capacities andSpecifications . . . . . . . . . . . . . . . . . 454
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 216
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 29
Winter Driving . . . . . . . . . . . . . . . . 194
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . .113
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 111
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 365
Center Seat . . . . . . . . . . . . . . . . . . . . . 53
Chains, Tire . . . . . . . . . . . . . . . . . . . . 400
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 121
Charging System Light . . . . . . . . . 134
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 135
Ignition Transmission Lock . . . 359
Child Restraints Infants and Young Children . . . . . 84
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 89
Older Children . . . . . . . . . . . . . . . . . . 82
Securing . . . . . . . . . . . . 102, 105, 106 Child Restraints (cont'd)
Systems . . . . . . . . . . . . . . . . . . . . . . . . 86
Circuit Breakers . . . . . . . . . . . . . . . . 366
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 424
Interior Care . . . . . . . . . . . . . . . . . . 430
Climate Control Systems . . . . . . . 174
Air Conditioning . . . . . . . . . . . . . . 174
Dual Automatic . . . . . . . . . . . . . . . 176
Heating . . . . . . . . . . . . . . . . . . . . . . . 174
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Cluster, Instrument . . . . . . . . . . . . . 124
Collision Damage Repair . . . . . . . 465
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . .110
Compass . . . . . . . . . . . . . . . . . . . . . . . 118
Connected Services
Connections . . . . . . . . . . . . . . . . . . 479
Diagnostics . . . . . . . . . . . . . . . . . . . 480
Navigation . . . . . . . . . . . . . . . . . . . . 478
Connections
Connected Services . . . . . . . . . . 479
Control Hill Descent . . . . . . . . . . . . . . . . . . 233
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 231
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 139 Control of a Vehicle . . . . . . . . . . . . . 185
Convex Mirrors . . . . . . . . . . . . . . . . . . 37
Coolant
Engine Temperature Gauge . . 131
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 141
Cooling . . . . . . . . . . . . . . . . . . . . 174, 176
Cooling System . . . . . . . . . . . . . . . . . 342
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 464
Cruise Control . . . . . . . . . . . . . . . . . . 239
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Cruise Control, Adaptive . . . . . . . . 242
Cupholders . . . . . . . . . . . . . . . . . . . . . 110
Customer Assistance . . . . . . . . . . . 461 Offices . . . . . . . . . . . . . . . . . . . . . . . . 460
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 461
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 467
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 458
Cybersecurity . . . . . . . . . . . . . . . . . . . 470
D
Damage Repair, Collision . . . . . . . 465
Danger, Warning, and Caution . . . . 3

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CTC - 1/27/20
486 Index
Gauges (cont'd)Odometer . . . . . . . . . . . . . . . . . . . . . 128
Speedometer . . . . . . . . . . . . . . . . . 128
Tachometer . . . . . . . . . . . . . . . . . . . 129
Trip Odometer . . . . . . . . . . . . . . . . 129
Voltmeter . . . . . . . . . . . . . . . . . . . . . 132
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 123
General Information Service and Maintenance . . . . . 435
Towing . . . . . . . . . . . . . . . . . . . . . . . . 283
Vehicle Care . . . . . . . . . . . . . . . . . . 324
Glass Replacement . . . . . . . . . . . . . 361
Glove Box . . . . . . . . . . . . . . . . . . . . . . 110
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 462
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 362
Hazard Warning Flashers . . . . . . . 166
Head Restraints . . . . . . . . . . . . . . . . . 51
Head-up Display . . . . . . . . . . . . . . . . 149
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 362
Automatic . . . . . . . . . . . . . . . . . . . . . 165
Bulb Replacement . . . . . . . . . . . . 362
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 165 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . 165
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 363
High-Beam On Light . . . . . . . . . . 143
High/Low Beam Changer . . . . . 164
Lamps On Reminder . . . . . . . . . 144
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . 61
Steering Wheel . . . . . . . . . . . . . . . .117
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Heated Mirrors . . . . . . . . . . . . . . . . . . . 41
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . .211
Heating . . . . . . . . . . . . . . . . . . . . 174, 176
High-Beam On Light . . . . . . . . . . . . 143
High-Speed Operation . . . . . . . . . . 385
Hill and Mountain Roads . . . . . . . . 194
Hill Descent Control (HDC) . . . . . 233
Hill Descent Control Light . . . . . . . 139
Hill Start Assist (HSA) . . . . . . . . . . 231
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
How to Wear Seat Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 63
HVAC . . . . . . . . . . . . . . . . . . . . . . 174, 176
I
Ignition Positions . . . . . . . . . . 205, 207
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 359
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 35
Indicator
Pedestrian Ahead . . . . . . . . . . . . 140
Vehicle Ahead . . . . . . . . . . . . . . . . 140
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 84
Information Publication Ordering . . . . . . . . . . 467
Infotainment . . . . . . . . . . . . . . . . . . . . 173
Infotainment System . . . . . . . . . . . . 471
Instrument Cluster . . . . . . . . . . . . . . 124
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 42
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 415
K
Keyless EntryRemote (RKE) System . . . . . 13, 16
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . .9, 12