2020 CHEVROLET SILVERADO 2500 maintenance
[x] Cancel search: maintenancePage 471 of 500
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
470 Customer Information
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 077.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Page 486 of 500
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Connected Services 485
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also
be managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.
Page 487 of 500
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
486 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 329
Accessory Power . . . . . . . . . . . . . . . 216
Active Fuel Management . . . . . . . 219
Adaptive Cruise Control . . . . . . . . 246
Add-On Electrical Equipment . . . 322
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . 323
Additional Information
OnStar . . . . . . . . . . . . . . . . . . . . . . . 477
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 448
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 57
Air Cleaner/Filter, Engine . . . . . . . 344
Air Conditioning . . . . . . . . . . . 177, 179
Air Filter Life System . . . . . . . . . . . . . . . . . . . 343
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 183
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 182
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 84
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 77
Passenger Sensing System . . . . 78 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 76
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 77
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 76
Where Are the Airbags? . . . . . . . . 74
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 83
Passenger Status Indicator . . . 136
Readiness Light . . . . . . . . . . . . . . 136
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 83
System Check . . . . . . . . . . . . . . . . . . 72
Alarm Vehicle Security . . . . . . . . . . . . . . . . 37
Alert Lane Change . . . . . . . . . . . . . . . . . 275
Side Blind Zone (SBZA) . . . . . . 274
All-Season Tires . . . . . . . . . . . . . . . . 379
All-Terrain Tires . . . . . . . . . . . . . . . . . 381
Antilock Brake System (ABS) . . . 232 Warning Light . . . . . . . . . . . . . . . . . 141
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 429
Interior . . . . . . . . . . . . . . . . . . . . . . . . 434
Page 491 of 500
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
490 Index
Extended Parking . . . . . . . . . . . . . . . 219
Extender, Seat Belt . . . . . . . . . . . . . . 71
Exterior Cargo Lamps . . . . . . . . . . 172
Exterior Lamp Controls . . . . . . . . . 165
Exterior Lamps Off Reminder . . . 167
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . 175
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . . . 353
Filter,
Engine Air Cleaner . . . . . . . . . . . 344
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 168
Flashers, Hazard Warning . . . . . . 169
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 405 Changing . . . . . . . . . . . . . . . . . . . . . 407
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Floor Console Storage . . . . . . . . . . 115
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 437
Fluid Automatic Transmission . . . . . . 343
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 357
Four-Wheel DriveTransfer Case . . . . . . . . . . . . . . . 227
Power Steering . . . . . . . . . . . . . . . 353
Washer . . . . . . . . . . . . . . . . . . . . . . . 354 Fog Lamps . . . . . . . . . . . . . . . . . . . . . 170
Folding Mirrors . . . . . . . . . . . . . . . . . . 43
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 268
Four-Wheel Drive . . . . . . . . . . 227, 360
Four-Wheel-Drive Light . . . . . . . . . 141
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 471
Front Axle . . . . . . . . . . . . . . . . . . . . . . 361
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 272
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 55
Heated and Ventilated . . . . . . . . . . 61
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 282
Economy, Driving for Better . . . 186
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 286
Filling the Tank . . . . . . . . . . 283, 285
Foreign Countries . . . . . . . . . . . . 282
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 132
Low Fuel Warning Light . . . . . . . 146
Management, Active . . . . . . . . . . 219
Prohibited Fuels . . . . . . . . . . . . . . 281
Recommended . . . . . . . . . . . . . . . 281 Fuel (cont'd)
Top Tier . . . . . . . . . . . . . . . . . . . . . . 280
Full-Size Spare Tire . . . . . . . . . . . . 418
Fuses Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 371
Fuses and Circuit Breakers . . . 370
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 374, 376
G
Garage Door Opener . . . . . . . . . . . 161
Programming . . . . . . . . . . . . . . . . . 161
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 365
Gauges
Engine CoolantTemperature . . . . . . . . . . . . . . . . 134
Engine Oil Pressure . . . . . . . . . . 133
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Odometer . . . . . . . . . . . . . . . . . . . . . 131
Speedometer . . . . . . . . . . . . . . . . . 131
Tachometer . . . . . . . . . . . . . . . . . . . 132
Trip Odometer . . . . . . . . . . . . . . . . 131
Voltmeter . . . . . . . . . . . . . . . . . . . . . 135
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 126
General Information Service and Maintenance . . . . . 439
Page 494 of 500
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Index 493
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 455
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 448
Maintenance Schedule . . . . . . . . . 441 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 451
Transfer Case . . . . . . . . . . . . . . . . 227
Malfunction Indicator Lamp . . . . . 138
Manual Mirrors . . . . . . . . . . . . . . . . . . 41
Manual Mode . . . . . . . . . . . . . . . . . . . 224
Manual Windows . . . . . . . . . . . . . . . . 49
Memory Seats . . . . . . . . . . . . . . . . . . . 59
Messages
Engine Power . . . . . . . . . . . . . . . . 156
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 155
Vehicle Speed . . . . . . . . . . . . . . . . 156
Mirror
Rear Camera . . . . . . . . . . . . . . . . . . . 46
Mirrors Automatic Dimming . . . . . . . . . . . . . 44
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 46
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 44
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 40
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 43
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 44 Mirrors (cont'd)
Manual . . . . . . . . . . . . . . . . . . . . . . . . . 41
Manual Rearview . . . . . . . . . . . . . . . 46
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Tilt in Reverse . . . . . . . . . . . . . . . . . . 45
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . 41
Mirrors, Interior Rearview . . . . . . . . 46
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Driver Control . . . . . . . . . . . . . . . . . 238
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 389
N
NavigationConnected Services . . . . . . . . . . 483
New Vehicle Break-In . . . . . . . . . . . 208
Noise Control System . . . . . . . . . . 361
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 131 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 191 Driving . . . . . . . . . . . . . . . . . . . . . . . . 191
Recovery . . . . . . . . . . . . . . . . . . . . . 190
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 339
Engine Oil Life System . . . . . . . 341
Engine Oil Pressure Gauge . . . 133 Oil (cont'd)
Pressure Light . . . . . . . . . . . . . . . . 146
Older Children, Restraints . . . . . . . 85
Online Owner Center . . . . . . . . . . . 464
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 474
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 477
OnStar Emergency . . . . . . . . . . . . . 476
OnStar Overview . . . . . . . . . . . . . . . 475
OnStar Security . . . . . . . . . . . . . . . . 477
Operating Mode Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 352
Operation
Fog Lamps . . . . . . . . . . . . . . . . . . . 170
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 122
Overheated Engine
Protection Operating Mode . . . . 352
Overheating, Engine . . . . . . . . . . . . 351
Overview Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 218
Park Assist . . . . . . . . . . . . . . . . . . . . . 257
Page 495 of 500
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
494 Index
ParkingBrake and P (Park)
Mechanism Check . . . . . . . . . . 363
Extended . . . . . . . . . . . . . . . . . . . . . 219
Over Things That Burn . . . . . . . 219
Parking or Backing Assistance Systems . . . . . . . . . . 257
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 136
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Passenger Sensing System . . . . . 78
Pedestrian Ahead Indicator . . . . . 143
Perchlorate Materials Requirements, California . . . . . . 329
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 156
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . . . . . 326
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 26
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Outlets . . . . . . . . . . . . . . . . . . . . . . . 122
Protection, Battery . . . . . . . . . . . . 175
Retained Accessory (RAP) . . . 216
Seat Adjustment . . . . . . . . . . . . . . . . 56
Steering Fluid . . . . . . . . . . . . . . . . . 353
Windows . . . . . . . . . . . . . . . . . . . . . . . 49 Power Assist Steps . . . . . . . . . . . . . . 36
Pregnancy, Using Seat Belts . . . . 70
Privacy
Vehicle Data Recording . . . . . . . 473
Program Courtesy Transportation . . . . . . 467
Prohibited Fuels . . . . . . . . . . . . . . . . 281
Proposition
65 Warning,
California . . . . . . . . . . . .329, 358, 419, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 470
R
Radio Frequency Statement . . . . 471
Reading Lamps . . . . . . . . . . . . . . . . . 173
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 361Locking . . . . . . . . . . . . . . . . . . . . . . . 243
Rear Camera Mirror . . . . . . . . . . . . . 46
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 63 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 64
Rear Storage . . . . . . . . . . . . . . . . . . . 114
Rear Vision Camera (RVC) . . . . . 257
Rear Windows . . . . . . . . . . . . . . . . . . . 51
Rearview Mirrors . . . . . . . . . . . . . . . . 46 Automatic Dimming . . . . . . . . . . . . . 46
Reclining Seatbacks . . . . . . . . . . . . . 57 Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 451
Records Maintenance . . . . . . . . . . . . . . . . . . 455
Recreational Vehicle Towing . . . . 424
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 465
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 13, 15
Remote Vehicle Start . . . . . . . . . . . . 24
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . . . 365
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 84
Maintenance . . . . . . . . . . . . . . . . . . 453
Replacing Airbag System . . . . . . . . 84
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 105
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . . . 72
Reporting Safety Defects Canadian Government . . . . . . . . 472
General Motors . . . . . . . . . . . . . . . 472
U.S. Government . . . . . . . . . . . . . 471
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 91
Page 496 of 500
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Index 495
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . . . . 216
Reverse Tilt Mirrors . . . . . . . . . . . . . . 45
Ride Control Systems Enhanced TractionSystem (ETS) . . . . . . . . . . . . . . . 243
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 196
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 465
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 51
Rotation, Tires . . . . . . . . . . . . . . . . . . 396
Routing, Engine Drive Belt . . . . . . 460
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 220
S
Safety Defects Reporting
Canadian Government . . . . . . . . 472
General Motors . . . . . . . . . . . . . . . 472
U.S. Government . . . . . . . . . . . . . 471
Safety Locks . . . . . . . . . . . . . . . . . . . . . 27
Safety System Check . . . . . . . . . . . . 71
Scheduling Appointments . . . . . . . 467
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 65 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Extender . . . . . . . . . . . . . . . . . . . . . . . . 71 Seat Belts (cont'd)
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . 66
Lap-Shoulder Belt . . . . . . . . . . . . . . 68
Reminders . . . . . . . . . . . . . . . . . . . . 135
Replacing after a Crash . . . . . . . . 72
Use During Pregnancy . . . . . . . . . . 70
Seats Adjustment, Front . . . . . . . . . . . . . . . 55
Center Seat . . . . . . . . . . . . . . . . . . . . 56
Head Restraints . . . . . . . . . . . . . . . . 54
Heated and Ventilated Front . . . . 61
Heated, Rear . . . . . . . . . . . . . . . . . . . 64
Lumbar Adjustment, Front . . . . . . 57
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 59
Power Adjustment, Front . . . . . . . 56
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Reclining Seatbacks . . . . . . . . . . . . 57
Underseat Storage . . . . . . . . . . . .114
Securing Child Restraints . . . . . . . . . . .105, 108, 109
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 146
OnStar . . . . . . . . . . . . . . . . . . . . . . . 477
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 37
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 37
Service . . . . . . . . . . . . . . . . . . . . . . . . . 184 Service (cont'd)
Accessories and
Modifications . . . . . . . . . . . . . . . . 329
Climate Control System . . . . . . . 177
Doing Your Own Work . . . . . . . . 330
Maintenance Records . . . . . . . . 455
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 439
Parts Identification . . . . . . . . . . . . 456
Scheduling Appointments . . . . . 467
Service Electric Parking Brake Light . . . . . . . . . . . . . . . . . . . . 141
Services Special Application . . . . . . . . . . . 447
Servicing the Airbag . . . . . . . . . . . . . 83
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 363
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 217
Out of Park . . . . . . . . . . . . . . . . . . . 218
Side Blind Zone Alert (SBZA) . . . 274
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 170
Snow Plow . . . . . . . . . . . . . . . . . . . . . 323
Special Application Services . . . . 447
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 457