2020 CHEVROLET SILVERADO 2500 transmission

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 225
6-Speed Automatic TransmissionGear before shifting from
D (Drive) to L (Manual Mode) 6th 5th 4th 3rd 2nd 1st
Range after shifting from
D (Drive) to L (Manual Mode) L4 L4 L3 L2 L2 L1
8-Speed Automatic Transmission Gear before
shifting from
D (Drive) to
L (Manual Mode) 8th 7th 6th 5th 4th 3rd 2nd 1st
Range after
shifting from
D (Drive) to
L (Manual Mode) –
Tow/Haul not
engaged L6 L6 L5 L4 L3 L3 L2 L1
Range after
shifting from
D (Drive) to
L (Manual Mode) –
Tow/Haul engaged L6 L5 L4 L3 L3 L3 L2 L1

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
226 Driving and Operating
10-Speed Automatic TransmissionGear before shifting from D (Drive) to
L (Manual Mode) 10th 9th 8th 7th 6th 5th 4th 3rd 2nd 1st
Range after shifting from D (Drive) to
L (Manual Mode) - Tow/Haul not engaged L7 L7 L7 L6 L5 L4 L3 L3 L2 L1
Range after shifting from D (Drive) to
L (Manual Mode) - Tow/Haul engaged L7 L7 L6 L5 L4 L3 L3 L3 L2 L1
Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode 0226.
While using Range Selection Mode,
cruise control and the Tow/Haul
Mode can be used.
If the vehicle has an exhaust brake,
it can also be used, but will not
automatically downshift the
transmission. See “Exhaust Brake”
in the Duramax diesel supplement.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Low Traction Mode
If equipped, Low Traction Mode
assists in vehicle acceleration when
road conditions are slippery, such as with ice or snow. While the
vehicle is at a stop, select L2 using
Range Selection Mode. This will
limit torque to the wheels and help
prevent the tires from spinning.
Tow/Haul Mode
The Tow/Haul Mode adjusts the
transmission shift pattern to reduce
shift cycling. This provides
increased performance, vehicle
control, and enhanced transmission
and engine cooling when driving
down steep hills or mountain
grades, when towing, or when
hauling heavy loads. See
Driver
Mode Control 0238 to activate Tow/
Haul Mode.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 227
For vehicles without Driver Mode
Control, press the Tow/Haul button
on the center stack.
If equipped, the Stop/Start system
will become unavailable when Tow/
Haul Mode is active.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is
only enabled while the Tow/Haul
Mode is selected and the vehicle is
not in the Range Selection Mode.
SeeManual Mode 0224. Tow/Haul
Mode Grade Braking assists in
maintaining desired vehicle speeds when driving on downhill grades by
using the engine and transmission
to slow the vehicle.
See
Towing Equipment 0297.
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive
engages the front axle for extra
traction.
Read the appropriate section for
transfer case operation before
using.
Caution
Do not drive on clean, dry
pavement in 4
mand 4n(if
equipped) for an extended period
of time. These conditions may
cause premature wear on the
vehicle’s powertrain.
Driving on clean, dry pavement in 4
mor 4nmay:
. Cause a vibration to be felt in
the steering system.
. Cause tires to wear faster.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 229
automatically based on driving
conditions. This setting provides
slightly lower fuel economy than 2
m.
4
m(Four-Wheel Drive High) : Use
this setting when extra traction is
needed, such as when driving on
snowy or icy roads, when
off-roading, or when plowing snow.
4
n(Four-Wheel Drive Low) : This
setting engages the front axle and
delivers extra torque. Choose 4
n
when driving off-road in deep sand,
deep mud, or deep snow, and while
climbing or descending steep hills.
While driving in 4
n, keep vehicle
speed below 72 km/h (45 mph).
Shifting into 4
nwill turn Traction
Control and StabiliTrak/ESC off.
See Traction Control/Electronic
Stability Control 0235.
Shifts between 2
m, 4m, and AUTO
Any of these shifts can be made at
normal driving speed. The actual 4x4 shift request is only
made after the button is released.
The 4x4 graphic will remain flashing
until the shift request has
completed. A DIC message displays
to indicate that the 4x4 transfer case
has been requested to shift to the
new desired state.
Once the 4x4 shift has completed,
the DIC message disappears, the
4x4 graphic stops flashing, and the
current setting is indicated.
When a shift to 2
mis completed
successfully while in P (Park), the
parking brake will engage. To
resume driving, shift the
transmission to the desired gear
and manually release the parking
brake or press the accelerator pedal
to begin driving. See Electric
Parking Brake 0233.
If equipped, use 4
n, AUTO, or 4mto
provide additional traction when
parking on a steep grade with poor
traction such as ice, snow, mud,
or gravel. Shifting Into 4
n
1. The ignition must be on and
the vehicle must be stopped or
moving less than 5 km/h
(3 mph) with the transmission
in N (Neutral). It is best for the
vehicle to be moving
1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
n. The actual 4x4 shift
request is only made after the
button is released. The 4x4
graphic will remain flashing
until the shift request has
completed. A DIC message
displays to indicate that the 4x4
transfer case has been
requested to shift to the new
desired state.
Once the 4x4 shift has
completed, the DIC message
disappears, the 4x4 graphic
stops flashing and the current
setting is indicated.
If vehicle speed is higher when shift
request occurs, a DIC message
displays. Reduce vehicle speed.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
230 Driving and Operating
If the transmission is not in
N (Neutral) when shift request
occurs, a DIC message displays.
The vehicle will allow 20 seconds
for the shift to occur. After this time,
a graphic in the instrument cluster
will indicate that the transfer case is
in 4
n.
Caution
Shifting the transmission into gear
before the requested mode
indicator light has stopped
flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not
slowed to 5 km/h (3 mph) within
20 seconds, the transfer case will
remain in its original state. This will
be indicated in the instrument
cluster.
With the vehicle moving less than
5 km/h (3 mph) and the transmission
in N (Neutral), attempt the shift
again. Shifting Out of 4
n
1. The vehicle must be stopped or
moving less than 5 km/h
(3 mph) with the transmission
in N (Neutral) and the ignition
on. It is best for the vehicle to
be moving
1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
m, AUTO, or 2m. The
actual 4x4 shift request is only
made after the button is
released. The 4x4 graphic will
remain flashing until the shift
request has completed. A DIC
message displays to indicate
the state of the request.
Once the 4x4 shift has
completed, the DIC message
disappears, the 4x4 graphic
stops flashing, and the current
setting is indicated.
If vehicle speed is higher when
shift request occurs, a DIC
message displays. Reduce
vehicle speed. If the transmission is not in
N (Neutral) when shift request
occurs, DIC messages will display.
The vehicle will allow 20 seconds
for this shift to occur. After this time,
a graphic in the instrument cluster
will indicate that the transfer case is
in 4
n.
Caution
Shifting the transmission into gear
before the requested mode
indicator light has stopped
flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not
slowed to 5 km/h (3 mph) within
20 seconds, the transfer case will
remain in its original state. This will
be indicated in the instrument
cluster.
With the vehicle moving less than
5 km/h (3 mph), and the
transmission in N (Neutral), attempt
the shift again.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 231
Shifting Into N (Neutral)
To shift into N (Neutral):1. Start the vehicle.
2. Shift the transmission to N (Neutral).
3. Shift the transfer case to 2
m.
4. Apply the parking brake and/or brake pedal.
5. Press 2
mfive times in
10 seconds until the N (Neutral)
graphic starts flashing in the
instrument cluster. When the
shift is complete, the graphic
stops flashing. If the parking
brake and/or brake pedal is not
applied within 20 seconds, the
transfer case will remain in the
original state.
6. If the transmission is not shifted into N (Neutral) or the
vehicle has not slowed to
5 km/h (3 mph) within
20 seconds, the transfer case
will remain in its original state.
This will be indicated in the
instrument cluster. Shifting Out of N (Neutral)
To shift out of N (Neutral):
1. Turn the ignition on with the engine off. See Ignition
Positions (Keyless Access)
0 208 or
Ignition Positions (Key Access)
0 210.
2. Set the parking brake. See Electric Parking Brake 0233.
3. Shift the transmission to N (Neutral).
4. Shift the transfer case to 2
m.
Transfer case shifts out of
N (Neutral) can only be made
into 2
m. When the shift to 2mis
complete, the graphic in the
instrument cluster will stop
flashing. If the transfer case
cannot complete a shift, the
graphic will return to the
previously selected setting. Single Speed Transfer Case
If equipped, the transfer case
controls are used to shift into and
out of four-wheel drive.
To shift the transfer case, press the
desired button. The graphic in the
instrument cluster will flash while a
shift is in progress. The graphic
displayed will change to indicate the
setting requested.
When the shift is complete the
graphic will stop flashing. The DIC
message turns off once the shift is
complete. If the transfer case

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 239
Vehicles with the MODE graphic on
the knob will have a menu selection
screen in the instrument cluster to
select the desired mode. When the
Drive Mode knob is turned to the
right, the mode list will display and
activate the next available mode.If equipped, select Terrain Mode by
pressing the
gbelow the 4m
transfer case button.
Modes:
Normal Mode
Use for normal city and highway
driving to provide a smooth, soft
ride. This mode provides a balanced
setting between comfort and
handling. This is the standard mode
and when selected, there is no
indicator in the instrument cluster.Sport Mode
Use where road conditions or
personal preference demand a more
controlled response.
When you enter this mode you will
immediately feel a down shift. In this
mode, the vehicle also monitors
driving behaviors and automatically
enables Performance Shift Features
when spirited driving is detected.
These features maintain lower
transmission gears to increase
available engine braking and
improve acceleration response. The
vehicle will exit these features and
return to normal operation after a
short period when no spirited driving
is detected. The steering will
change to provide more precise
control. If the vehicle has Magnetic
Ride Control, the suspension will
change to provide better cornering
performance.
When selected, the Sport Mode light
displays in the instrument cluster.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
240 Driving and Operating
Snow/Ice Mode
Snow/Ice Mode is used for slippery
surfaces to help control wheel
speed. Snow Mode will adjust
acceleration to optimize traction on
a slippery surface. The accelerator
pedal will reduce engine torque at
small pedal inputs. This feature is
not intended for use when the
vehicle is stuck in sand, mud, ice,
snow, or gravel.
If the vehicle becomes stuck, seeIf
the Vehicle Is Stuck 0199.
Snow/Ice Mode is only available on
two-wheel-drive vehicles. When
selected, the Snow/Ice Mode light
displays in the instrument cluster.
Off-Road Mode
Use to improve driving at moderate
speeds, on grass, gravel, dirt,
unpaved roads, or snow-covered
roads that have not been groomed
or plowed.
The accelerator pedal will be more
sensitive to provide finer control of
the torque at the wheels.
StabiliTrak/Electronic Stability Control (ESC), the Antilock Brake
System (ABS), and the Traction
Control System (TCS) will change
for optimal off-road performance.
Use this mode for public off-road
recreational driving. See
Off-Road
Driving 0191.
When selected, the Off-Road Mode
indicator light displays in the
instrument cluster.
Tow/Haul Mode
This feature assists when pulling a
heavy trailer or a heavy load. See
Tow/Haul Mode 0226.
Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least
75% of the vehicle’s Gross
Combined Weight Rating (GCWR).
See “Weight of the Trailer” under
Trailer Towing 0292.
Tow/Haul Mode is most useful when
pulling a heavy trailer or a heavy
load under the following conditions:
. Through rolling terrain
. In stop-and-go traffic .
In busy parking lots where
improved low speed control of
the vehicle is desired
Operating the vehicle in Tow/Haul
Mode when lightly loaded or with no
trailer at all will not cause damage.
However, there is no benefit to
selecting Tow/Haul Mode when the
vehicle is unloaded. Such a
selection when unloaded may result
in unpleasant engine and
transmission driving characteristics,
heavy or light steering, and reduced
fuel economy.
When selected, the Tow/Haul Mode
light will display in the instrument
cluster.
If the vehicle is turned off with Tow/
Haul Mode active and then restarted
within four hours or less, Tow/Haul
will remain active. Otherwise the
vehicle will start in Normal Mode.
Terrain Mode
Use for finer control during low
speed, off-road driving. When using
this mode it will mimic the