2020 CHEVROLET SILVERADO 2500 Owners Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
304 Driving and Operating
lamp circuits on the trailer. DIC
messages and Trailering App alerts
may be displayed if lighting circuit
issues are detected on the trailer.
Pressing START LIGHT TEST in the
Trailering App automatically
activates the trailer lamps. The
Trailering App is not a substitute for
manually inspecting your trailer
lamps. SeeTrailering App 0310.
Turn Signals When Towing a
Trailer
When properly connected, the trailer
turn signals will illuminate to indicate
the vehicle is turning, changing
lanes, or stopping. When towing a
trailer, the arrows on the instrument
cluster will illuminate even if the
trailer is not properly connected or
the bulbs are burned out.
Tow/Haul Mode
For instructions on how to enter
Tow/Haul Mode, see Driver Mode
Control 0238.
Tow/Haul assists when pulling a
heavy trailer or a large or heavy
load. See Tow/Haul Mode 0226. Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least
75% of the vehicle's Gross
Combined Weight Rating (GCWR).
See
“Trailer Weight ”under Trailer
Towing 0292.
Tow/Haul Mode is most useful when
towing a heavy trailer or carrying a
large or heavy load:
. Through rolling terrain.
. In stop-and-go traffic.
. In busy parking lots.
Operating the vehicle in Tow/Haul
Mode when lightly loaded or not
towing will not cause damage;
however, it is not recommended and
may result in unpleasant engine and
transmission driving characteristics,
heavy or light steering efforts, and
reduced fuel economy.Integrated Trailer Brake
Control System
The vehicle may have an Integrated
Trailer Brake Control (ITBC) system
for use with electric trailer brakes or
most electric over hydraulic trailer brake systems. These instructions
apply to both types of electric trailer
brakes.
This symbol is on the Trailer Brake
Control Panel on vehicles with an
ITBC system. The power output to
the trailer brakes is proportional to
the amount of vehicle braking. This
available power output to the trailer
brakes can be adjusted to a wide
range of trailering situations.
The ITBC system is integrated with
the vehicle’
s brake, antilock brake,
and StabiliTrak/Electronic Stability
Control (ESC) systems. In trailering
conditions that cause the vehicle’s
antilock brake or StabiliTrak/ESC
systems to activate, power sent to
the trailer's brakes will be
automatically adjusted to minimize

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 305
trailer wheel lock-up. This does not
imply that the trailer has
StabiliTrak/ESC.
If the vehicle’s brake, antilock brake,
or StabiliTrak/ESC systems are not
functioning properly, the ITBC
system may not function fully or at
all. Make sure all of these systems
are fully operational to allow the
ITBC system to function properly.
The ITBC system is powered
through the vehicle's electrical
system. Turning the ignition off will
also turn off the ITBC system. The
ITBC system is fully functional only
when the ignition is in on.
{Warning
Connecting a trailer that has an
air brake system may result in
reduced or complete loss of trailer
braking, including increased
stopping distance or trailer
instability which could result in
serious injury, death, or property
damage. Only use the ITBC(Continued)
Warning (Continued)
system with electric or electric
over hydraulic trailer brake
systems.
Trailer Brake Control Panel
1. Manual Trailer Brake ApplyLever
2. Trailer Symbol
3. Trailer Gain Adjustment Buttons
The trailer symbol on the control
panel will light amber when a trailer
with electric brakes is connected.
The ITBC control panel is on the
center stack. See Instrument Panel
Overview 05. The control panel
allows adjustment to the amount of
output, referred to as Trailer Gain,
available to the trailer brakes and
allows manual application of the
trailer brakes. Use the ITBC control
panel and the DIC trailer brake
display page to adjust and display
power output to the trailer brakes.
Trailer Brake DIC Display Page
The ITBC display page indicates:
. Trailer Gain setting
. Output to the trailer brakes
. Trailer connection
. System operational status
To display:
. Scroll through the DIC menu
pages
. Press a Trailer Gain (+) or (−)
button

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
306 Driving and Operating
.Activate the Manual Trailer
Brake Apply Lever
TRAILER GAIN: Press a Trailer
Gain button to recall the current
Trailer Gain setting. Each press and
release of the gain buttons will then
change the Trailer Gain setting.
Press the Trailer Gain (+) or (-) to
adjust. Press and hold to
continuously adjust the Trailer Gain.
To turn the output to the trailer off,
adjust the Trailer Gain setting to 0.0.
This setting can be adjusted from
0.0 to 10.0 with a trailer connected
or disconnected.
TRAILER OUTPUT: This displays
anytime a trailer with electric brakes
is connected. Output to the trailer
brakes is based on the amount of
vehicle braking present and relative
to the Trailer Gain setting. Output is
displayed from 0 to 100% for each
gain setting.
The Trailer Output will indicate “- - -
- - -” on the Trailer Brake Display
Page whenever the following occur:
. No trailer is connected. .
A trailer without electric brakes
is connected. No DIC message
displays.
. A trailer with electric brakes has
become disconnected.
A CHECK TRAILER WIRING
message displays on the DIC.
. There is a fault present in the
wiring to the trailer brakes.
A CHECK TRAILER WIRING
message displays on the DIC.
. The ITBC system is not working
due to a fault. A SERVICE
TRAILER BRAKE SYSTEM
message displays in the DIC.
Manual Trailer Brake Apply
Lever
Slide this lever right to apply the
trailer ’s electric brakes independent
of the vehicle’s brakes. Use this
lever to adjust the Trailer Gain to
achieve proper power output to the
trailer brakes. Under certain
circumstances, this lever can also
be used to apply additional trailer
braking. The trailer and vehicle
brake lamps will come on when either the vehicle brakes or trailer
brakes are applied and properly
connected.
Trailer Gain Adjustment
Procedure
Trailer Gain should be set for a
specific trailering condition and it
must be readjusted anytime vehicle
loading, trailer loading, or road
surface conditions change.
{Warning
Trailer brakes that are
over-gained or under-gained may
not stop the vehicle and the trailer
as intended and can result in a
crash. Always follow the
instructions to set the Trailer Gain
for the proper trailer stopping
performance.
To adjust Trailer Gain for each
towing condition: 1. Drive the vehicle with the trailer attached on a level road
surface representative of the

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 307
towing condition and free of
traffic at about 32–40 km/h
(20–25 mph) and fully apply
the Manual Trailer Brake Apply
Lever.
Adjusting Trailer Gain at
speeds lower than 32–40 km/h
(20–25 mph) may result in an
incorrect gain setting.
2. Adjust the Trailer Gain, using the Trailer Gain (+) or (−)
adjustment buttons, to just
below the point of trailer wheel
lock-up, indicated by trailer
wheel squeal or tire smoke
when a trailer wheel locks.
Trailer wheel lock-up may not
occur if towing a heavily loaded
trailer. Adjust the Trailer Gain
to the highest allowable setting
for the towing condition.
3. Readjust Trailer Gain anytime vehicle loading, trailer loading,
or road surface conditions
change or if trailer wheel
lock-up is noticed at any time
while towing.Other ITBC-Related DIC
Messages
TRAILER CONNECTED: This
message will briefly display when a
trailer with electric brakes is first
connected to the vehicle. This
message will automatically turn off
in about 10 seconds. This message
can be acknowledged before it
automatically turns off.
CHECK TRAILER WIRING: This
message will display if:
.The ITBC system first
determines connection to a
trailer with electric brakes and
then the trailer harness becomes
disconnected from the vehicle.
If the disconnect occurs while
the vehicle is stationary, this
message will automatically turn
off in about 30 seconds. This
message will also turn off if it is
acknowledged or if the trailer
harness is reconnected.
If the disconnect occurs while
the vehicle is moving, this
message will continue until the
ignition is turned off. This message will also turn off if it is
acknowledged or if the trailer
harness is reconnected.
. There is an electrical fault in the
wiring to the trailer brakes. This
message will continue as long
as there is an electrical fault in
the trailer wiring. This message
will also turn off if it is
acknowledged.
To determine whether the electrical
fault is on the vehicle side or trailer
side of the trailer wiring harness
connection: 1. Disconnect the trailer wiring harness from the vehicle.
2. Turn the ignition off.
3. Wait 10 seconds, then turn the ignition back to RUN.
4. If the CHECK TRAILER WIRING message reappears,
the electrical fault is on the
vehicle side.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
308 Driving and Operating
If the CHECK TRAILER WIRING
message only reappears when
connecting the trailer wiring harness
to the vehicle, the electrical fault is
on the trailer side.
SERVICE TRAILER BRAKE
SYSTEM: This message will display
when there is a problem with the
ITBC system. If this message
continues over multiple ignition
cycles, have the vehicle serviced.
If either the CHECK TRAILER
WIRING or SERVICE TRAILER
BRAKE SYSTEM message displays
while driving, the ITBC system may
not be fully functional or may not
function at all. When traffic
conditions allow, carefully pull the
vehicle over to the side of the road
and turn the ignition off. Check the
wiring connection to the trailer and
turn the ignition back on. If either of
these messages continues, either
the vehicle or trailer needs service.
A GM dealer may be able to
diagnose and repair problems with
the trailer. However, any diagnosis
and repair of the trailer is not
covered under the vehicle warranty.Contact your trailer dealer for
assistance with trailer repairs and
trailer warranty information.
Trailer Sway
Control (TSC)
Vehicles with StabiliTrak/Electronic
Stability Control (ESC) have a
Trailer Sway Control (TSC) feature.
Trailer sway is unintended
side-to-side motion of a trailer while
towing. If the vehicle is towing a
trailer and the TSC detects that
sway is increasing, the vehicle
brakes are selectively applied at
each wheel, to help reduce
excessive trailer sway. If equipped
with the Integrated Trailer Brake
Control (ITBC) system, and the
trailer has an electric brake system,
StabiliTrak/ESC may also apply the
trailer brakes.If TSC is enabled, the Traction
Control System (TCS)/StabiliTrak/
ESC warning light will flash on the
instrument cluster. Reduce vehicle
speed by gradually removing your
foot from the accelerator. If trailer
sway continues, StabiliTrak/ESC
can reduce engine torque to help
slow the vehicle. TSC will not
function if StabiliTrak/ESC is turned
off. See
Traction Control/Electronic
Stability Control 0235.
{Warning
Trailer sway can result in a crash
and in serious injury or death,
even if the vehicle is equipped
with TSC.
(Continued)

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 309
Warning (Continued)
If the trailer begins to sway,
reduce vehicle speed by
gradually removing your foot from
the accelerator. Then pull over to
check the trailer and vehicle to
help correct possible causes,
including an improperly or
overloaded trailer, unrestrained
cargo, improper trailer hitch
configuration, or improperly
inflated or incorrect vehicle or
trailer tires. SeeTowing
Equipment 0297 for trailer ratings
and hitch setup
recommendations.
Aftermarket Electronic Trailer
Sway Control Devices
Some trailers may come equipped
with an electronic device designed
to reduce or control trailer sway.
Aftermarket equipment
manufacturers also offer similar
devices that connect to the wiring
between the trailer and the vehicle.
These devices may interfere with the vehicle’
s trailer brake or other
systems, including integrated
anti-sway systems, if equipped.
Messages related to trailer
connections or trailer brakes could
appear on the DIC. The effects of
these aftermarket devices may have
on vehicle handling or trailer brake
performance is not known.
{Warning
Use of aftermarket electronic
trailer sway control devices could
result in reduced trailer brake
performance, loss of trailer
brakes, or other malfunctions, and
result in a crash. You or others
could be seriously injured or
killed. Before using one of these
devices:
. Ask the device or trailer
manufacturer if the device
has been thoroughly tested
for compatibility with the
make, model, and year of
(Continued)
Warning (Continued)
your vehicle and any
optional equipment installed
on your vehicle.
. Before driving, check the
trailer brakes are working
properly, if equipped. Drive
the vehicle with the trailer
attached on a level road
surface that is free of traffic
at about 32-40 km/h
(20-25 mph) and fully apply
the manual trailer brake
apply lever. Also, check the
trailer brake lamps and
other lamps are functioning
correctly.
. If the trailer brakes are not
operating properly at any
time, or if a DIC message
indicates problems with the
trailer connections or trailer
brakes, carefully pull the
vehicle over to the side of
the road when traffic
conditions allow.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
310 Driving and Operating
Trailer Tires
Special Trailer (ST) tires differ from
vehicle tires. Trailer tires are
designed with stiff sidewalls to help
prevent sway and to support heavy
loads. These features can make it
difficult to determine if the trailer tire
pressures are low only based on a
visual inspection.
Always check all trailer tire
pressures before each trip when the
tires are cool. Low trailer tire
pressure is a leading cause of trailer
tire blow-outs.
If the vehicle is equipped with a
trailer tire pressure monitoring
system, see the trailer tire pressure
monitoring system description and
the trailering app.
Trailer tires deteriorate over time.
The trailer tire sidewall will show the
week and year the tire was
manufactured. Many trailer tire
manufacturers recommend
replacing tires more than six
years old.Overloading is another leading
cause of trailer tire blow-outs. Never
load your trailer with more weight
than the tires are designed to
support. The load rating is located
on the trailer tire sidewall.
Always know the maximum speed
rating for the trailer tires before
driving. This may be significantly
lower than the vehicle tire speed
rating. The speed rating may be on
the trailer tire sidewall. If the speed
rating is not shown, the default
trailer tire speed rating is 105 km/h
(65 mph).
Trailering App
Trailer Light App
If equipped, the Trailer Lights App is
on the Home Page of the
infotainment display.
Touch Start to cycle the trailer lamps
on and off to determine if they are
working. The test follows this
sequence:
1. The running lights turn on first
and remain on throughout the
sequence.
2. The brake lights turn on for about two seconds.
3. The left turn signal light flashes three times.
4. The right turn signal light flashes three times.
5. The reverse lights turn on for about two seconds.
6. Steps 2–5 repeat for approximately one minute and
45 seconds, or until the test
deactivates.
Touch Stop to stop the test. The test
will automatically end after
one minute and 45 seconds.
The sequence also deactivates
when any of the following occur:
. The ignition is turned off.
. The transmission is shifted out
of P (Park).
. The brake pedal is pressed.
. The turn signal is activated.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 311
.The hazard warning lights are
activated.
Trailering App
If equipped, the Trailering App is on
the Home Page of the infotainment
display.
If equipped this feature allows
profiles for connected trailers to be
created to view status, to store and
track trailer usage information, and
to set up towing assistance
features.
The Trailering App Preview will
appear when the Trailering App is
opened for the first time from the
Home Page. Touch GET STARTED
in the Trailering App to go into
the app.
When a trailer is electrically
connected, there will be an option to
create a profile, use a guest profile,
or cancel. After Cancel is selected a
third time, Don’t Remind Me will
display and touching that will turn off
the trailer detection pop-up. To turn
the Trailer Detection Alert on, select
ON in the Settings tab. When a trailer is electrically
connected and after a Trailer Profile
has been created, the trailer
detection pop-up will appear with a
list of all of the custom Trailer
Profiles made on the vehicle. To
load an existing Trailer Profile,
select one of the Trailer Profiles
listed, or load the Guest Trailer
Profile by selecting GUEST
TRAILER. Touching Cancel,
Accessory/No trailer, or shifting the
vehicle from P (Park), will select
Accessory/No trailer as the active
Trailer Profile and will dismiss the
pop- up.
Create a Trailer Profile
1. Touch Create Profile on the pop-up or touch + Add Trailer
in the Trailering App.
2. Create a name for the trailer.
3. Select the hitch type. A checklist profile will be
created based on the type
selected.
4. Select the trailer type. A pop-up will indicate the setup is
complete. Touch DONE to complete
the process or touch TRAILER
FEATURE SETUP to set up the
Tow/Haul Mode reminder, Trailer
Tire Pressure Monitoring System,
if equipped, maintenance reminders,
or towing assistance, if equipped.
Import a Trailer Profile
A trailer profile saved to an OnStar
account can be imported to the
vehicle.
1. Touch Import Profile on the pop-up.
2. Select a trailer profile from the list.
3. Touch IMPORT.
A pop-up will indicate the import
was successful. Touch OK to return
to the trailer list and select the trailer
profile. The Tow/Haul Mode
reminder, Brake Gain Setting and
Trailer Tire Pressure sensor
learning, if equipped, do not import.