2020 CHEVROLET SILVERADO 2500 towing

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
228 Driving and Operating
{Warning
If equipped with four-wheel drive,
the vehicle will be free to roll if the
transfer case is in N (Neutral),
even when the shift lever is in
P (Park). You or someone else
could be seriously injured. Be
sure the transfer case is in a drive
gear—2
m, 4m, or 4n—or set the
parking brake before placing the
transfer case in N (Neutral). See
Shifting Into Park 0217.
Caution
Extended high-speed operation in
4
nmay damage or shorten the
life of the drivetrain.
An engagement noise and bump is
normal when shifting between 4
n
and 4mor N (Neutral), with the
engine running. Shifting into 4
nwill turn Traction
Control and StabiliTrak/Electronic
Stability Control (ESC) off. See
Traction Control/Electronic Stability
Control 0235.
Automatic Transfer Case
Two-Speed Transfer Case
If equipped, the transfer case
controls are used to shift into and
out of four-wheel drive.
To shift the transfer case, press the
desired button. The graphic in the
instrument cluster will flash while a shift is in progress. The graphic
displayed will change to indicate the
setting requested.
When the shift is complete the
graphic will stop flashing. The DIC
message turns off once the shift is
complete. If the transfer case
cannot complete a shift request, it
will go back to its last chosen
setting.
The settings are:
N (Neutral) :
Use only when the
vehicle needs to be towed. See
Recreational Vehicle Towing 0424
or
Towing the Vehicle 0424.
2
m(Two-Wheel Drive High) : Use
for driving on most streets and
highways. The front axle is not
engaged. This setting provides the
best fuel economy.
AUTO (Automatic Four-Wheel
Drive) : Use when road surface
conditions are variable. When
driving in AUTO, the front axle is
engaged, and the vehicle's power is
sent to the front and rear wheels

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
240 Driving and Operating
Snow/Ice Mode
Snow/Ice Mode is used for slippery
surfaces to help control wheel
speed. Snow Mode will adjust
acceleration to optimize traction on
a slippery surface. The accelerator
pedal will reduce engine torque at
small pedal inputs. This feature is
not intended for use when the
vehicle is stuck in sand, mud, ice,
snow, or gravel.
If the vehicle becomes stuck, seeIf
the Vehicle Is Stuck 0199.
Snow/Ice Mode is only available on
two-wheel-drive vehicles. When
selected, the Snow/Ice Mode light
displays in the instrument cluster.
Off-Road Mode
Use to improve driving at moderate
speeds, on grass, gravel, dirt,
unpaved roads, or snow-covered
roads that have not been groomed
or plowed.
The accelerator pedal will be more
sensitive to provide finer control of
the torque at the wheels.
StabiliTrak/Electronic Stability Control (ESC), the Antilock Brake
System (ABS), and the Traction
Control System (TCS) will change
for optimal off-road performance.
Use this mode for public off-road
recreational driving. See
Off-Road
Driving 0191.
When selected, the Off-Road Mode
indicator light displays in the
instrument cluster.
Tow/Haul Mode
This feature assists when pulling a
heavy trailer or a heavy load. See
Tow/Haul Mode 0226.
Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least
75% of the vehicle’s Gross
Combined Weight Rating (GCWR).
See “Weight of the Trailer” under
Trailer Towing 0292.
Tow/Haul Mode is most useful when
pulling a heavy trailer or a heavy
load under the following conditions:
. Through rolling terrain
. In stop-and-go traffic .
In busy parking lots where
improved low speed control of
the vehicle is desired
Operating the vehicle in Tow/Haul
Mode when lightly loaded or with no
trailer at all will not cause damage.
However, there is no benefit to
selecting Tow/Haul Mode when the
vehicle is unloaded. Such a
selection when unloaded may result
in unpleasant engine and
transmission driving characteristics,
heavy or light steering, and reduced
fuel economy.
When selected, the Tow/Haul Mode
light will display in the instrument
cluster.
If the vehicle is turned off with Tow/
Haul Mode active and then restarted
within four hours or less, Tow/Haul
will remain active. Otherwise the
vehicle will start in Normal Mode.
Terrain Mode
Use for finer control during low
speed, off-road driving. When using
this mode it will mimic the

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 247
Warning (Continued)
.On slippery roads where
fast changes in tire traction
can cause excessive
wheel slip
. With extremely heavy cargo
loaded in the cargo area or
rear seat
. When towing a trailer
J:Press to turn the system on or
off. The indicator turns white on the
instrument cluster when ACC is
turned on.
RES+ : Press briefly to resume the
previous set speed or to increase
vehicle speed if ACC is already
activated. To increase speed by
about 1 km/h (1 mph), press RES+
briefly. To increase speed to the
next 5 km/h (5 mph) mark on the
speedometer, hold RES+.
SET– :Press briefly to set the
speed and activate ACC or to
decrease vehicle speed if ACC is
already activated. To decrease
speed by about 1 km/h (1 mph),
press SET– briefly. To decrease
speed to the next 5 km/h (5 mph)
mark on the speedometer,
hold SET–.
*: Press to disengage ACC
without erasing the selected set
speed.
[: Press to select a following gap
setting for ACC of Far, Medium,
or Near. The speedometer reading can be
displayed in either English or metric
units. See
Instrument Cluster 0127.
The increment value used depends
on the units displayed.
Switching Between ACC and
Regular Cruise Control
To switch between ACC and regular
cruise control, press and hold
*.
A Driver Information Display (DIC)
message displays. See Vehicle
Messages 0155.
ACC IndicatorRegular Cruise
Control Indicator
When ACC is engaged, a green
o
indicator will be lit on the instrument
cluster and the following gap will be
displayed. When the regular cruise
control is engaged, a green
J

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
254 Driving and Operating
ACC may detect a vehicle that is
not in your lane and apply the
brakes.
ACC may occasionally provide an
alert and/or braking that is
considered unnecessary. It could
respond to vehicles in different
lanes or stationary objects when
entering or exiting a curve. This is
normal operation. The vehicle does
not need service.Other Vehicle Lane Changes
ACC will not detect a vehicle ahead
until it is completely in the lane. The
brakes may need to be manually
applied.
Objects Not Directly in Front of
Your Vehicle
The detection of objects in front of
the vehicle may not be possible if:
.
The vehicle or object ahead is
not within your lane.
. The vehicle ahead is shifted, not
centered, or is shifted to one
side of the lane. Driving in Narrow Lanes
Vehicles in adjacent traffic lanes or
roadside objects may be incorrectly
detected when located along the
roadway.
Do Not Use ACC on Hills and
When Towing a Trailer
Do not use ACC when driving on
steep hills or when towing a trailer.
ACC will not detect a vehicle in the
lane while driving on steep hills.
If the brakes are applied, ACC
disengages.
Disengaging ACC
There are three ways to
disengage ACC:
.
Step lightly on the brake pedal.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
264 Driving and Operating
Articulation
Functionality/
Picture-in-Picture Side
icon. Touch X to exit.
. Provides a rearward
split view of the left and
right sides of the vehicle
and trailer with an
overlay view of the area
behind the trailer. The
feature is available
when a trailer is
connected. the feature
requires user installation
of an accessory trailer
camera on the rear
exterior surface of the
trailer per the accessory
trailer camera
installation instructions
(see your dealer for
accessory trailer
camera(s) and
information). To select,
touch Rear Trailer View/
Rear Side View with
Available Articulation
Functionality/
Picture-in-Picture Side
view on the infotainment display when a camera
view is active. Each
press of the button will
toggle through the Rear
Trailer View, Trailer Tow
mirror View and Combo
View. To access this
view when in a forward
gear above 12 km/h
(8 mph), touch
CAMERA on the
infotainment display and
touch the Rear Trailer
View/Rear Side View
with Available
Articulation
Functionality/
Picture-in-Picture Side
View icon. Touch X
to exit.
HD Surround Vision with Trailer
Camera Provisions
If equipped, this feature provides
additional views to aid in trailering/
towing. The system shows multiple
views in the infotainment display
using five cameras mounted around
the vehicle and up to two additional
accessory cameras that can be mounted on or in a trailer. The front
camera is in the grille under the
front emblem, the side cameras are
on the bottom of the outside mirrors,
the rear camera is in the tailgate
handle and the bed camera is
mounted on the rear of the cab.
Additionally, up to two accessory
cameras can be mounted to the rear
and/or interior of the trailer. See
your dealer for accessory trailer
cameras. To access, touch
CAMERA on the infotainment
display or shift to R (Reverse). To
return to the previous screen when
not in reverse, touch the Home or
Back buttons on the infotainment
display.
Available camera views:
.
Front/Rear Standard View
. Front/Rear Top-Down View
. Rear Bowl View
. Front/Rear Side View
. Hitch View
. Bed View
. Rear trailer View

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 265
.Rear Side view with a available
articulation functionality
. Picture-in-Picture Side View
. Interior Trailer View
. Transparent trailer View
. Surround View
. Guidance Lines
. Hitch Guidance
Surround Vision (360 Degrees)
If equipped, the Surround Vision
system can display various views
surrounding the vehicle in the
infotainment display using four
cameras mounted around the
vehicle. The front camera is in the
grille under the front emblem, the
side cameras are on the bottom of
the outside mirrors, and the rear
camera is in the tailgate handle.
The Surround Vision system can be
accessed by selecting CAMERA in
the infotainment display or when the
vehicle is shifted into R (Reverse).
To return to the previous screen
sooner, when not in R (Reverse),
press the Home or Back button on the infotainment system, shift into
P (Park), or, while in D (Drive),
reach a vehicle speed of
approximately 12 km/h (8 mph).
Available camera views:
.
Front/Rear Standard View
. Front/Rear Top-Down View
. Rear Bowl View
. Front/Rear Side View
. Hitch View
. Surround View
. Guidance Lines
. Hitch Guidance
Surround Vision
If equipped, this feature provides,
additional views to aid in trailering/
towing. The Front Vision Camera
and Surround Vision cameras are
not supported. The system can
show various views in the
infotainment display using cameras
mounted in and around the vehicle
and trailer. The rear camera is in the
tailgate handle and the cargo bed
camera is mounted on the rear of the cab. Up to two accessory
cameras can be mounted to the rear
and/or interior of the trailer. See
your dealer for these accessory
cameras.
The system can be accessed by
selecting CAMERA in the
infotainment display or when the
vehicle is shifted into R (Reverse).
To return to the previous screen
sooner, when not in R (Reverse),
press the Home or Back button on
the infotainment system or shift into
P (Park).
Available camera views:
.
Rear Standard View
. Hitch View
. Bed View
. Rear Trailer View
. Interior Trailer View
. Guidance Lines
. Hitch Guidance

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
268 Driving and Operating
beeps sound from the left or right or
three Safety Alert Seat pulses occur
on the left or right side, depending
on the direction of the detected
vehicle.
Use caution while backing up when
towing a trailer, as the RCTA
detection zones that extend out
from the back of the vehicle do not
move further back when a trailer is
towed.
RCTA is disabled when the trailer
connection status is displayed.
RCTA can be turned off. See
“Collision/Detection Systems”under
Vehicle Personalization 0156.
Turning the Features On or Off
PressXon the center stack to
turn on or off the Front and Rear
Park Assist. The indicator light next to the button comes on when the
features are on and turns off when
the features have been disabled.
Front and Rear Park Assist can be
turned Off, On, or On with Towbar.
See
“Park Assist” underVehicle
Personalization 0156. If Park Assist
is turned off through vehicle
personalization, the Park Assist
button will be disabled. To turn Park
Assist on again, select On in vehicle
personalization. The On with Towbar
setting allows Park Assist to work
properly with a trailer hitch. Some
larger trailer hitches may not be
compatible.
Turn off Park Assist when towing a
trailer.
To turn the RPA symbols on or off,
see “Rear Camera Park Assist
Symbols” underVehicle
Personalization 0156.
Assistance Systems for
Driving
If equipped, when driving the
vehicle in a forward gear, Forward
Collision Alert (FCA), Lane Departure Warning (LDW), Lane
Keep Assist (LKA), Side Blind Zone
Alert (SBZA), Lane Change Alert
(LCA), Automatic Emergency
Braking (AEB), and/or the Front
Pedestrian Braking (FPB) System
can help to avoid a crash or reduce
crash damage.
Forward Collision Alert
(FCA) System
If equipped, the FCA system may
help to avoid or reduce the harm
caused by front-end crashes. When
approaching a vehicle ahead too
quickly, FCA provides a red flashing
alert on the windshield and rapidly
beeps or pulses the driver seat.
FCA also lights an amber visual
alert if following another vehicle
much too closely.
FCA detects vehicles within a
distance of approximately 60 m
(197 ft) and operates at speeds
above 8 km/h (5 mph).

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
272 Driving and Operating
{Warning
AEB may automatically brake the
vehicle suddenly in situations
where it is unexpected and
undesired. It could respond to a
turning vehicle ahead, guardrails,
signs, and other non-moving
objects. To override AEB, firmly
press the accelerator pedal, if it is
safe to do so.
Intelligent Brake Assist (IBA)
IBA may activate when the brake
pedal is applied quickly by providing
a boost to braking based on the
speed of approach and distance to
a vehicle ahead.
Minor brake pedal pulsations or
pedal movement during this time is
normal and the brake pedal should
continue to be applied as needed.
IBA will automatically disengage
only when the brake pedal is
released.
{Warning
IBA may increase vehicle braking
in situations when it may not be
necessary. You could block the
flow of traffic. If this occurs, take
your foot off the brake pedal and
then apply the brakes as needed.
AEB and IBA can be disabled. See
“Collision/Detection Systems” under
Vehicle Personalization 0156.
{Warning
Using AEB or IBA while towing a
trailer could cause you to lose
control of the vehicle and crash.
Turn the system to Alert or Off
when towing a trailer.
A system unavailable message may
display if:
. The front of the vehicle or
windshield is not clean.
. Heavy rain or snow is interfering
with object detection. .
There is a problem with the
StabiliTrak/Electronic Stability
Control (ESC) system.
The AEB system does not need
service.
Front Pedestrian Braking
(FPB) System (1500
Series)
If equipped, the FPB system may
help avoid or reduce the harm
caused by front-end crashes with
nearby pedestrians when driving in
a forward gear. FPB displays an
amber indicator,
~, when a nearby
pedestrian is detected ahead. When
approaching a detected pedestrian
too quickly, FPB provides a red
flashing alert on the windshield and
rapidly beeps or pulses the driver
seat. FPB can provide a boost to
braking or automatically brake the
vehicle. This system includes
Intelligent Brake Assist (IBA), and
the Automatic Emergency Braking
(AEB) system may also respond to
pedestrians. See Automatic
Emergency Braking (AEB) 0271.