Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
360 Vehicle Care
For vehicles not equipped with the
Stop/Start system:
1. Loosen the negative batterycable nut (1).
2. Remove the negative battery cable clamp (2) from the
negative battery post.
3. Cover the negative battery cable clamp, and negative
battery post with a
non-conductive material to
prevent any contact with the
negative battery cable.
Negative Battery Cable
Reconnection
Caution
When reconnecting the battery:. Use the original nut from the
vehicle to secure the
negative battery cable. Do
not use a different nut.
If you need a replacement
nut, see your dealer.
. Tighten the nut with a hand
tool. Do not use an impact
wrench or power tools to
tighten the nut.
The vehicle could be damaged if
these guidelines are not followed.
Caution
Do not use paints, lubricants,
or corrosion inhibitors on the nut
that secures the negative battery
cable to the vehicle. This could
damage the vehicle. For vehicles equipped with the Stop/
Start system:
1. Install the negative battery cable to the battery
sensor stud.
2. Install the negative battery cable nut to the battery sensor
stud and tighten.
3. Turn the ignition on.
For vehicles not equipped with the
Stop/Start system: 1. Install the negative battery cable clamp to the negative
battery post.
2. Tighten the negative battery cable nut.
3. Turn the ignition on.
Four-Wheel Drive
Transfer Case
When to Check Lubricant
Refer to Maintenance Schedule
0 441 to determine when to check
the lubricant.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
448 Service and Maintenance
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services—their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories. .
To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0451 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
466 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. If available,
diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
Index 487
Assistance Program,Roadside . . . . . . . . . . . . . . . . . . . . . . 465
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 268
Assistance Systems for Parking and Backing . . . . . . . . . . 257
Auto Stop
Stop/Start System . . . . . . . . . . . . 213
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 44
Door Locks . . . . . . . . . . . . . . . . . . . . . 26
Emergency Braking (AEB) . . . . 271
Headlamp System . . . . . . . . . . . . 168
Transmission . . . . . . . . . . . . . . . . . 221
Transmission Fluid . . . . . . . . . . . 343
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . 224
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 363
Auxiliary Roof Mounted Lamp . . . . . . . . . . 171
Axle, Front . . . . . . . . . . . . . . . . . . . . . . 361
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . 361
B
Battery Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 175 Battery (cont'd)
Load Management . . . . . . . . . . . . 174
Power Protection . . . . . . . . . . . . . 175
Battery - North America . . . . 358, 419
Blade Replacement, Wiper . . . . . 364
Blind Spot Mirrors . . . . . . . . . . . . . . . 44
Brake
Electric Boost . . . . . . . . . . . . . . . . . 232
Parking, Electric . . . . . . . . . . . . . . 233
System Warning Light . . . . . . . . 140
Brake Pad Life System . . . . . . . . . 356
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 355 Antilock . . . . . . . . . . . . . . . . . . . . . . . 232
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 234
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Pad Life System . . . . . . . . . . . . . . 356
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 188 Automatic
Emergency (AEB) . . . . . . . . . . . 271
Braking System Front Pedestrian (FPB) . . . . . . . 272
Break-In, New Vehicle . . . . . . . . . . 208
Bulb Replacement Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 369
Halogen Bulbs . . . . . . . . . . . . . . . . 366
Headlamp Aiming . . . . . . . . . . . . . 366 Bulb Replacement (cont'd)
Headlamps . . . . . . . . . . . . . . . . . . . 366
Headlamps, Front Turn
Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 367
License Plate Lamps . . . . . . . . . 369
Taillamps, Turn Signal, Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 368
Buying New Tires . . . . . . . . . . . . . . . 399
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 121
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 329
California Proposition
65 Warning . . . . . . . . . .329, 358, 419, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 457
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 220
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 28
Winter Driving . . . . . . . . . . . . . . . . 197
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/2/19
494 Index
ParkingBrake and P (Park)
Mechanism Check . . . . . . . . . . 363
Extended . . . . . . . . . . . . . . . . . . . . . 219
Over Things That Burn . . . . . . . 219
Parking or Backing Assistance Systems . . . . . . . . . . 257
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 136
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Passenger Sensing System . . . . . 78
Pedestrian Ahead Indicator . . . . . 143
Perchlorate Materials Requirements, California . . . . . . 329
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 156
Pickup Conversion to Chassis Cab . . . . . . . . . . . . . . . . . . 326
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 26
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Outlets . . . . . . . . . . . . . . . . . . . . . . . 122
Protection, Battery . . . . . . . . . . . . 175
Retained Accessory (RAP) . . . 216
Seat Adjustment . . . . . . . . . . . . . . . . 56
Steering Fluid . . . . . . . . . . . . . . . . . 353
Windows . . . . . . . . . . . . . . . . . . . . . . . 49 Power Assist Steps . . . . . . . . . . . . . . 36
Pregnancy, Using Seat Belts . . . . 70
Privacy
Vehicle Data Recording . . . . . . . 473
Program Courtesy Transportation . . . . . . 467
Prohibited Fuels . . . . . . . . . . . . . . . . 281
Proposition
65 Warning,
California . . . . . . . . . . . .329, 358, 419, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . 470
R
Radio Frequency Statement . . . . 471
Reading Lamps . . . . . . . . . . . . . . . . . 173
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 361Locking . . . . . . . . . . . . . . . . . . . . . . . 243
Rear Camera Mirror . . . . . . . . . . . . . 46
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 63 Heated . . . . . . . . . . . . . . . . . . . . . . . . . 64
Rear Storage . . . . . . . . . . . . . . . . . . . 114
Rear Vision Camera (RVC) . . . . . 257
Rear Windows . . . . . . . . . . . . . . . . . . . 51
Rearview Mirrors . . . . . . . . . . . . . . . . 46 Automatic Dimming . . . . . . . . . . . . . 46
Reclining Seatbacks . . . . . . . . . . . . . 57 Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 451
Records Maintenance . . . . . . . . . . . . . . . . . . 455
Recreational Vehicle Towing . . . . 424
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 465
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . 13, 15
Remote Vehicle Start . . . . . . . . . . . . 24
Replacement Glass . . . . . . . . . . . . . . . . . . . . . . . . . 365
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 84
Maintenance . . . . . . . . . . . . . . . . . . 453
Replacing Airbag System . . . . . . . . 84
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . 105
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . . . 72
Reporting Safety Defects Canadian Government . . . . . . . . 472
General Motors . . . . . . . . . . . . . . . 472
U.S. Government . . . . . . . . . . . . . 471
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 91