Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/11/19
Driving and Operating 189
Electric Power Steering (1500
Series)
This vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance
is not required.
If power steering assist is lost due
to a system malfunction, the vehicle
can be steered, but may require
increased effort.
See your dealer if there is a
problem.
If the steering assist is used for an
extended period of time while the
vehicle is not moving, power assist
may be reduced.If the steering wheel is turned until it
reaches the end of its travel, and is
held in that position for an extended
period of time, power steering assist
may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See your dealer if there is a
problem.
Power Steering (2500/3500
Series)
(2500/3500 Series - All Regular
Cab, Double Cab/Crew Cab
without Digital Steer Assist)
The power steering system may
require maintenance. See
Power
Steering Fluid 0353.
If power steering assist is lost
because the engine stops or the
system malfunctions, the vehicle
can be steered but may require
increased effort. See your dealer. (2500/3500 Series - Double Cab/
Crew Cab with Digital Steer
Assist)
The vehicle has a Digital Steer
Assist power steering system that
varies the amount of effort required
to steer the vehicle. Less steering
effort is required at slower speeds.
At faster speeds, the required
steering effort increases. The
system helps the steering wheel
return to center at low speeds.
Pressing the Tow/Haul button
adjusts steering effort for driving
conditions described in
Tow/Haul
Mode 0226.
The power steering system may
require maintenance. See Power
Steering Fluid 0353.
If power steering assist is lost
because the engine stops or the
system malfunctions, the vehicle
can be steered but may require
increased effort. See your dealer.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 327
Vehicle Care
General Information
General Information . . . . . . . . . . 328
California Proposition65 Warning . . . . . . . . . . . . . . . . . 329
California Perchlorate Materials Requirements . . . . . 329
Accessories and Modifications . . . . . . . . . . . . . . . . 329
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 330
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 330
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 332
Engine Oil . . . . . . . . . . . . . . . . . . . . 339
Engine Oil Life System . . . . . . . 341
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . . . 343
Engine Air Filter Life System . . . . . . . . . . . . . . . . . . . . . . 343
Engine Air Cleaner/Filter . . . . . . 344
Cooling System . . . . . . . . . . . . . . 346
Engine Overheating . . . . . . . . . . 351
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . 352
Engine Fan . . . . . . . . . . . . . . . . . . . 353 Power Steering Fluid . . . . . . . . . 353
Washer Fluid . . . . . . . . . . . . . . . . . 354
Brakes . . . . . . . . . . . . . . . . . . . . . . . 355
Brake Pad Life System . . . . . . . 356
Brake Fluid . . . . . . . . . . . . . . . . . . . 357
Battery - North America . . . . . . 358
Four-Wheel Drive . . . . . . . . . . . . . 360
Front Axle . . . . . . . . . . . . . . . . . . . . 361
Rear Axle . . . . . . . . . . . . . . . . . . . . 361
Noise Control System . . . . . . . . 361
Starter Switch Check . . . . . . . . . 362
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 363
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . 363
Park Brake and P (Park) Mechanism Check . . . . . . . . . . 363
Wiper Blade Replacement . . . . 364
Glass Replacement . . . . . . . . . . 365
Windshield Replacement . . . . . 365
Gas Strut(s) . . . . . . . . . . . . . . . . . . 365
Headlamp Aiming
Headlamp Aiming . . . . . . . . . . . . 366
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 366
Halogen Bulbs . . . . . . . . . . . . . . . . 366
LED Lighting . . . . . . . . . . . . . . . . . 367 Headlamps, Front Turn Signal,
Sidemarker, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 367
Taillamps, Turn Signal, Stoplamps, and Back-Up
Lamps . . . . . . . . . . . . . . . . . . . . . . 368
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . 369
License Plate Lamp . . . . . . . . . . 369
Electrical System
Electrical System Overload . . . 370
Fuses and Circuit Breakers . . . 370
Engine Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 371
Instrument Panel Fuse
Block (Left) . . . . . . . . . . . . . . . . . 374
Instrument Panel Fuse Block (Right) . . . . . . . . . . . . . . . . . . . . . . 376
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 379
All-Season Tires . . . . . . . . . . . . . . 379
Winter Tires . . . . . . . . . . . . . . . . . . 380
Low-Profile Tires . . . . . . . . . . . . . 380
All-Terrain Tires . . . . . . . . . . . . . . . 381
Tire Sidewall Labeling . . . . . . . . 381
Tire Designations . . . . . . . . . . . . . 383
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . . . 385
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 339
1. Remote Negative (–) Location.See Jump Starting - North
America 0419.
2. Positive (+) Terminal (Under Cover). See Jump Starting -
North America 0419.
3. Battery - North America 0358.
4. Engine Air Cleaner/Filter 0344.
5. Engine Oil Dipstick. See “Checking Engine Oil” under
Engine Oil 0339.
6. Engine Cooling Fan (Out of View). See Cooling System
0 346.
7. Power Steering Fluid Reservoir. See Power Steering
Fluid 0353.
8. Engine Oil Fill Cap. See “When
to Add Engine Oil” under
Engine Oil 0339.
9. Auxiliary Battery. Battery -
North America 0358.
10. Brake Fluid Reservoir. See Brake Fluid 0357.
11. Engine Compartment Fuse
Block 0371. 12. Coolant Surge Tank and
Pressure Cap. See Cooling
System 0346.
13. Windshield Washer Fluid Reservoir. See “Adding Washer
Fluid” under Washer Fluid
0 354.
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
Engine Oil
For diesel engine vehicles, see
“Engine Oil” in the Duramax diesel
supplement.
To ensure proper engine
performance and long life, careful
attention must be paid to engine oil.
Following these simple, but
important steps will help protect
your investment:
. Use engine oil approved to the
proper specification and of the
proper viscosity grade. See
“Selecting the Right Engine Oil”
in this section. .
Check the engine oil level
regularly and maintain the
proper oil level. See “Checking
Engine Oil” and“When to Add
Engine Oil” in this section.
. Change the engine oil at the
appropriate time. See Engine Oil
Life System 0341.
. Always dispose of engine oil
properly. See “What to Do with
Used Oil” in this section.Checking Engine Oil
Check the engine oil level regularly,
every 650 km (400 mi), especially
prior to a long trip. The engine oil
dipstick handle is a loop. See
Engine Compartment Overview
0332 for the location.
{Warning
The engine oil dipstick handle
may be hot; it could burn you.
Use a towel or glove to touch the
dipstick handle.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 353
vehicle to be driven to a safe place
in an emergency. Driving extended
distances and/or towing a trailer in
the overheat protection mode
should be avoided.
Caution
After driving in the overheated
engine protection operating
mode, the engine oil will be
severely degraded. Any repairs
performed before the engine is
cool may cause engine damage.
Allow the engine to cool before
attempting any repair. Repair the
cause of coolant loss, change the
oil, and reset the oil life system.
SeeEngine Oil 0339.
Engine Fan
If the vehicle has the Duramax
diesel engine, see the Duramax
diesel supplement.
All Engines Except 6.6L
V8 Engine (L8T)
The vehicle has electric cooling
fan(s). The fans may be heard
spinning at low speed during most
everyday driving. The fans may turn
off if no cooling is required. Under
heavy vehicle loading, trailer towing,
high outside temperatures,
or operation of the air conditioning
system, the fans may change to
high speed and an increase in fan
noise may be heard. This is normal
and indicates that the cooling
system is functioning properly. The
fans will change to low speed when
additional cooling is no longer
required.
The electric engine cooling fans
may run after the engine has been
turned off. This is normal and no
service is required.
6.6L V8 Engine (L8T) Only
The vehicle has a clutched engine
cooling fan. When the clutch is
engaged, the fan spins faster to
provide more air to cool the engine.
In most everyday driving conditions, the fan is spinning slower and the
clutch is not fully engaged. This
improves fuel economy and reduces
fan noise. Under heavy vehicle
loading, trailer towing, and/or high
outside temperatures, the fan speed
increases as the clutch more fully
engages, so an increase in fan
noise may be heard. This is normal
and should not be mistaken as the
transmission slipping or making
extra shifts. It is merely the cooling
system functioning properly. The fan
will slow down when additional
cooling is not required and the
clutch partially disengages.
This fan noise may be heard when
starting the engine. It will go away
as the fan clutch partially
disengages.
Power Steering Fluid
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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354 Vehicle Care
The power steering fluid reservoir is
in the engine compartment on the
driver side of the vehicle. See
Engine Compartment Overview
0332 for reservoir location.
When to Check Power Steering
Fluid
It is not necessary to regularly
check power steering fluid unless
there is a leak suspected in the
system or an unusual noise is
heard. A fluid loss in this system
could indicate a problem. Have the
system inspected and repaired.
How to Check Power Steering
Fluid
To check the power steering fluid:
1. Set the ignition off and let the engine compartment
cool down.
2. Wipe the cap and the top of the reservoir clean.
3. Unscrew the cap and wipe the dipstick with a clean rag.
4. Replace the cap and completely tighten it. 5. Remove the cap again and
look at the fluid level on the
dipstick.
The level should be between the
ADD and FULL marks. If necessary,
add only enough fluid to bring the
level up to the hashed area between
the ADD and FULL marks.
To prevent contamination of brake
fluid, never check or fill the power
steering reservoir with the brake
master cylinder cover off.
What to Use
Caution
Use of the incorrect fluid may
damage the vehicle and the
damages may not be covered by
the vehicle warranty. Always use
the correct fluid listed in
Recommended Fluids and
Lubricants0451.
To determine what kind of fluid to
use, see Recommended Fluids and
Lubricants 0451. Always use the proper fluid. Failure to use the
proper fluid can cause leaks and
damage hoses and seals.
Washer Fluid
What to Use
When windshield washer fluid needs
to be added, be sure to read the
manufacturer's instructions before
use. Use a fluid that has sufficient
protection against freezing in an
area where the temperature may fall
below freezing.
Adding Washer Fluid
The vehicle has a low washer fluid
message on the DIC that comes on
when the washer fluid is low. The
message is displayed for
15 seconds at the start of each
ignition cycle. When the WASHER
FLUID LOW ADD FLUID message
displays, washer fluid will need to
be added to the windshield washer
fluid reservoir.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 433
require more frequent application.
Black marks from rubber material on
painted surfaces can be removed by
rubbing with a clean cloth. See
Recommended Fluids and
Lubricants0451.
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Caution
Using petroleum-based tire
dressing products on the vehicle
may damage the paint finish and/
or tires. When applying a tire
dressing, always wipe off any
overspray from all painted
surfaces on the vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with mild
soap and water to clean the wheels.
After rinsing thoroughly with clean
water, dry with a soft, clean towel.
A wax may then be applied.
Caution
Chrome wheels and chrome
wheel trim may be damaged if the
vehicle is not washed after driving
on roads that have been sprayed
with magnesium chloride or
calcium chloride. These are used
on roads for conditions such as
dust and ice. Always wash the
chrome with soap and water after
exposure.
Caution
To avoid surface damage on
wheels and wheel trim, do not
use strong soaps, chemicals,
abrasive polishes, cleaners,
or brushes. Use only GM
approved cleaners. Do not drive
the vehicle through an automatic
car wash that uses silicon carbide
tire/wheel cleaning brushes.
(Continued)
Caution (Continued)
Damage could occur and the
repairs would not be covered by
the vehicle warranty.
Brake System
Visually inspect brake lines and
hoses for proper hook-up, binding,
leaks, cracks, chafing, etc. Inspect
disc brake pads for wear and rotors
for surface condition. Inspect drum
brake linings/shoes for wear or
cracks. Inspect all other brake parts.
Steering, Suspension, and
Chassis Components
Visually inspect steering,
suspension, and chassis
components for damaged, loose,
or missing parts or signs of wear at
least once a year.
Inspect power steering for proper
attachment, connections, binding,
cracks, chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13337620) - 2020 - CRC - 4/10/19
434 Vehicle Care
2500/3500 Series vehicles, at least
every engine oil change lubricate
the upper and lower control arm ball
joints. Control arm ball joints on
1500 series vehicles are
maintenance-free.
2500/3500 Series vehicles equipped
with steering linkage, at least every
engine oil change lubricate the tie
rod ball joints, idler arm pivot shaft
bearings, idler arm socket, and
pitman arm socket.
Caution
Lubrication of applicable
suspension points should not be
done unless the temperature is
−12 °C (10 °F) or higher,
or damage could result.
Body Component Lubrication
Lubricate all key lock cylinders,
hood hinges, liftgate hinges, and the
steel fuel door hinge unless the
components are plastic. Applying
silicone grease on weatherstripswith a clean cloth will make them
last longer, seal better, and not stick
or squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush any
corrosive materials from the
underbody. Take care to thoroughly
clean any areas where mud and
other debris can collect. If equipped
with power assist steps, extend
them and then use a high pressure
wash to clean all joints and gaps.
Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or axles and
should be replaced.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon
and attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface. Refer to
“Finish Care”
previously in this section.
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils.
Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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442 Service and Maintenance
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years.
This service requires replacement of
the desiccant to help the longevity
and efficient operation of the air
conditioning system. This service
can be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the
following services. SeeTire
Rotation 0396.
. Check engine oil level and oil
life percentage. If needed,
change engine oil and filter, and
reset oil life system. See Engine
Oil 0339 and
Engine Oil Life System 0341.
. If equipped with the engine air
filter life system, check the air
filter life percentage.
If necessary, replace the engine
air filter and reset the engine air filter life system. See
Engine Air
Filter Life System 0343. If the
vehicle is not equipped with the
engine air filter life system,
inspect the engine air cleaner
filter. See Engine Air Cleaner/
Filter 0344.
. Check engine coolant level. See
Cooling System 0346.
. Check windshield washer fluid
level. See Washer Fluid 0354.
. Check tire inflation pressures,
including the spare. See Tire
Pressure 0387.
. Inspect tire wear. See Tire
Inspection 0396.
. Visually check for fluid leaks.
. Inspect brake system. See
Exterior Care 0429.
. Visually inspect steering,
suspension, and chassis
components for damage,
including cracks or tears in the
rubber boots, loose or missing
parts, or signs of wear at least
once a year. See Exterior Care
0 429. If equipped with grease fittings, lubricate the suspension
and steering components every
other oil change for normal
usage and every oil change for
severe usage.
. Inspect power steering for
proper attachment, connections,
binding, leaks, cracks,
chafing, etc.
. Visually inspect drive shafts for
excessive wear, lubricant leaks
or damage including: tube dents,
cracks, constant velocity joint or
universal joint looseness,
cracked or missing boots, loose
or missing boot clamps, center
bearing excessive looseness,
missing or loose fasteners.
. Check restraint system
components. See Safety System
Check 071.
. Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for
loose or damaged parts.