Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
324 Customer Information
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
336 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
346 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 213
Accessory Power . . . . . . . . . . . . . . . 160
Active Fuel Management . . . . . . . 162
Adaptive Cruise Control . . . . . . . . 174
Add-On Electrical Equipment . . . 210
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 337
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 310
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 36
Air Cleaner/Filter, Engine . . . . . . . 223
Air Conditioning . . . . . . . . . . . 134, 137
Air Filter
Life System . . . . . . . . . . . . . . . . . . . 223
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 142
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 141
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 65
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 58
Passenger Sensing System . . . . 59
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 57 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 58
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 56
Where Are the Airbags? . . . . . . . . 55
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 64
Passenger Status Indicator . . . 103
Readiness Light . . . . . . . . . . . . . . 102
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 64
System Check . . . . . . . . . . . . . . . . . . 53
Alarm Vehicle Security . . . . . . . . . . . . . . . . 24
Alert Lane Change . . . . . . . . . . . . . . . . . 194
Side Blind Zone (SBZA) . . . . . . 193
All-Season Tires . . . . . . . . . . . . . . . . 251
Antilock Brake System (ABS) . . . 166 Warning Light . . . . . . . . . . . . . . . . . 107
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 292
Interior . . . . . . . . . . . . . . . . . . . . . . . . 297
Armrest Rear Seat . . . . . . . . . . . . . . . . . . . . . . 45
Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
Index 349
DrivingAssistance Systems . . . . . . . . . . 188
Better Fuel Economy . . . . . . . . . 144
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 203
Defensive . . . . . . . . . . . . . . . . . . . . . 145
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 145
Hill and Mountain Roads . . . . . . 149
If the Vehicle is Stuck . . . . . . . . . 151
Loss of Control . . . . . . . . . . . . . . . 148
Off-Road Recovery . . . . . . . . . . . 147
Vehicle Load Limits . . . . . . . . . . . 151
Wet Roads . . . . . . . . . . . . . . . . . . . 148
Winter . . . . . . . . . . . . . . . . . . . . . . . . 150
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 137
E
Electric Parking Brake . . . . . . . . . . 168
Electric Parking Brake Light . . . . 106
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 210
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 243
Fuses and Circuit Breakers . . . 242
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 247 Electrical System (cont'd)
Overload . . . . . . . . . . . . . . . . . . . . . 242
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 336
Engine Air Cleaner/Filter . . . . . . . . . . . . . 223
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 104
Compartment Overview . . . . . . . 216
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 101
Coolant Temperature Warning Light . . . . . . . . . . . . . . . .110
Cooling System . . . . . . . . . . . . . . . 225
Drive Belt Routing . . . . . . . . . . . . 318
Exhaust . . . . . . . . . . . . . . . . . . . . . . 163
Heater . . . . . . . . . . . . . . . . . . . . . . . . 159
Oil Life System . . . . . . . . . . . . . . . 221
Oil Pressure Light . . . . . . . . . . . . .110
Overheating . . . . . . . . . . . . . . . . . . 228
Power Messages . . . . . . . . . . . . . 120
Running While Parked . . . . . . . . 163
Starting . . . . . . . . . . . . . . . . . . . . . . . 157
Engine Air Filter Life System . . . . 223
Entry Lighting . . . . . . . . . . . . . . . . . . . 131
Equipment, Towing . . . . . . . . . . . . . 208
Event Data Recorders . . . . . . . . . . 332
Exit Lighting . . . . . . . . . . . . . . . . . . . . 131 Extended Parking . . . . . . . . . . . . . . . 162
Extender, Seat Belt . . . . . . . . . . . . . . 52
Exterior Lamp Controls . . . . . . . . . 125
Exterior Lamps Off Reminder . . . 127
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 132
F
Filter,Engine Air Cleaner . . . . . . . . . . . 223
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 127
Flashers, Hazard Warning . . . . . . 128
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 271 Changing . . . . . . . . . . . . . . . . . . . . . 280
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 300
Fluid Automatic Transmission . . . . . . 222
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 231
Washer . . . . . . . . . . . . . . . . . . . . . . . 229
Folding Mirrors . . . . . . . . . . . . . . . . . . 27
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 188
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 329
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 191
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 35
Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
Index 355
Stoplamps and Back-up LampsBulb Replacement . . . . . . . 239, 240
Storage Areas Center Console . . . . . . . . . . . . . . . . . 86
Convenience Net . . . . . . . . . . . . . . . 86
Glove Box . . . . . . . . . . . . . . . . . . . . . . 85
Umbrella . . . . . . . . . . . . . . . . . . . . . . . . 86
Storage Compartments . . . . . . . . . . 85
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . 279
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 151
Summer Tires . . . . . . . . . . . . . . . . . . 252
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 30
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Engine Air Filter Life . . . . . . . . . . 223
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 188
Infotainment . . . . . . . . . . . . . 133, 334
Systems Driver Assistance . . . . . . . . . . . . . 182
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . 99 Taillamps
Bulb Replacement . . . . . . . 239, 240
Text Telephone (TTY) Users . . . . 322
Theft-Deterrent Systems . . . . . . . . . 25 Immobilizer . . . . . . . . . . . . . . . . . . . . . 25
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 All-Season . . . . . . . . . . . . . . . . . . . . 251
Buying New Tires . . . . . . . . . . . . . 266
Chains . . . . . . . . . . . . . . . . . . . . . . . . 271
Changing . . . . . . . . . . . . . . . . . . . . . 280
Compact Spare . . . . . . . . . . . . . . . 285
Designations . . . . . . . . . . . . . . . . . 254
Different Size . . . . . . . . . . . . . . . . . 268
If a Tire Goes Flat . . . . . . . . . . . . 271
Inspection . . . . . . . . . . . . . . . . . . . . 264
Low Profile . . . . . . . . . . . . . . . . . . . 251
Pressure . . . . . . . . . . . . . . . . . 257, 259
Pressure Light . . . . . . . . . . . . . . . . .110
Pressure Monitor Operation . . 260
Pressure Monitor System . . . . . 259
Rotation . . . . . . . . . . . . . . . . . . . . . . 265
Sealant andCompressor Kit . . . . . . . . . . . . . 273
Sealant and Compressor
Kit, Storing . . . . . . . . . . . . . . . . . . 279
Sidewall Labeling . . . . . . . . . . . . . 252
Terminology and Definitions . . 255 Tires (cont'd)
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 268
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 270
Wheel Replacement . . . . . . . . . . 270
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 266
Winter . . . . . . . . . . . . . . . . . . . . . . . . 251
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 198
Towing Driving Characteristics . . . . . . . . 203
Equipment . . . . . . . . . . . . . . . . . . . . 208
General Information . . . . . . . . . . 202
Recreational Vehicle . . . . . . . . . . 289
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 206
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 289
Traction
Control System(TCS)/StabiliTrak Light . . . . . . 109
Off Light . . . . . . . . . . . . . . . . . . . . . . 108
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 170
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . 206
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 164
Fluid, Automatic . . . . . . . . . . . . . . 222