2020 CHEVROLET MALIBU Onstar

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
342 OnStar
be misrepresented as being
the original source. Such
altered versions also must not
be misrepresented as being
Info-ZIP releases–including,
but not limited to, labeling of
the altered versions with the
names“Info-ZIP” (or any
variation thereof, including, but
not limited to, different
capitalizations), “Pocket
UnZip,” “WiZ” or“MacZip”
without the explicit permission
of Info-ZIP. Such altered
versions are further prohibited
from misrepresentative use of
the Zip-Bugs or Info-ZIP e-mail
addresses or of the
Info-ZIP URL(s).
4. Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,”
“UnZip,” “UnZipSFX,” “WiZ,”
“Pocket UnZip,” “Pocket Zip,”
and “MacZip” for its own
source and binary releases.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
Connected Services 343
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 343
Connections . . . . . . . . . . . . . . . . . . 344
Diagnostics . . . . . . . . . . . . . . . . . . . 345
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
344 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myChevrolet mobile application.
Make these passwords different
from each other and use a
combination of letters and
numbers to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
Connected Services 345
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, using the
myChevrolet mobile app, or by
contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyChevrolet Mobile App (If
Available)
Download the myChevrolet mobile
app to compatible Apple and
Android smartphones. Chevrolet
users can access the following
services from a smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Chevrolet on social
media.
Features are subject to change. For
myChevrolet mobile app information
and compatibility, see
my.chevrolet.com.
An active OnStar or connected
service plan may be required.
A compatible device, factory-installed remote start, and
power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the
vehicle's key systems, OnStar
Advanced Diagnostics, if equipped,
provides a way to keep up on
maintenance. Capabilities vary by
model. See www.onstar.com for
details and system limitations.
Features are subject to change. For
updates on feature capabilities, see
my.chevrolet.com. Message and
data rates may apply.

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
346 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 213
Accessory Power . . . . . . . . . . . . . . . 160
Active Fuel Management . . . . . . . 162
Adaptive Cruise Control . . . . . . . . 174
Add-On Electrical Equipment . . . 210
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 337
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 310
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 36
Air Cleaner/Filter, Engine . . . . . . . 223
Air Conditioning . . . . . . . . . . . 134, 137
Air Filter
Life System . . . . . . . . . . . . . . . . . . . 223
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 142
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 141
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 65
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 58
Passenger Sensing System . . . . 59
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 57 Airbag System (cont'd)
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 58
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 56
Where Are the Airbags? . . . . . . . . 55
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 64
Passenger Status Indicator . . . 103
Readiness Light . . . . . . . . . . . . . . 102
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 64
System Check . . . . . . . . . . . . . . . . . . 53
Alarm Vehicle Security . . . . . . . . . . . . . . . . 24
Alert Lane Change . . . . . . . . . . . . . . . . . 194
Side Blind Zone (SBZA) . . . . . . 193
All-Season Tires . . . . . . . . . . . . . . . . 251
Antilock Brake System (ABS) . . . 166 Warning Light . . . . . . . . . . . . . . . . . 107
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . . . 292
Interior . . . . . . . . . . . . . . . . . . . . . . . . 297
Armrest Rear Seat . . . . . . . . . . . . . . . . . . . . . . 45

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
348 Index
Child RestraintsInfants and Young Children . . . . . 67
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 72
Older Children . . . . . . . . . . . . . . . . . . 66
Securing . . . . . . . . . . . . . . . . . . . . 80, 82
Systems . . . . . . . . . . . . . . . . . . . . . . . . 70
Circuit Breakers . . . . . . . . . . . . . . . . 242
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 292
Interior Care . . . . . . . . . . . . . . . . . . 297
Climate Control Systems . . . . . . . 134 Air Conditioning . . . . . . . . . . . . . . 134
Dual Automatic . . . . . . . . . . . . . . . 137
Heating . . . . . . . . . . . . . . . . . . . . . . . 134
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Cluster, Instrument . . . . . . . . . . 96, 97
Collision Damage Repair . . . . . . . 327
Compact Spare Tire . . . . . . . . . . . . 285
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 85
Compass . . . . . . . . . . . . . . . . . . . . . . . . 91
Compressor Kit, Tire Sealant . . . 273
Connected Services Connections . . . . . . . . . . . . . . . . . . 344
Diagnostics . . . . . . . . . . . . . . . . . . . 345
Navigation . . . . . . . . . . . . . . . . . . . . 343 Connections
Connected Services . . . . . . . . . . 344
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 170
Control of a Vehicle . . . . . . . . . . . . . 146
Convenience Net . . . . . . . . . . . . . . . . 86
Convex Mirrors . . . . . . . . . . . . . . . . . . 26
Coolant Engine Temperature Gauge . . 101
Engine TemperatureWarning Light . . . . . . . . . . . . . . . .110
Cooling . . . . . . . . . . . . . . . . . . . . 134, 137
Cooling System . . . . . . . . . . . . . . . . . 225
Courtesy Lamps . . . . . . . . . . . . . . . . 130
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 326
Cruise Control . . . . . . . . . . . . . . . . . . 172 Light . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Cruise Control, Adaptive . . . . . . . . 174
Cupholders . . . . . . . . . . . . . . . . . . . . . . 85
Customer Assistance . . . . . . . . . . . 322 Offices . . . . . . . . . . . . . . . . . . . . . . . . 322
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 322
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 329 Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 319
Cybersecurity . . . . . . . . . . . . . . . . . . . 332
D
Damage Repair, Collision . . . . . . . 327
Danger, Warning, and Caution . . . . 2
Data Collection Infotainment System . . . . . . . . . . 334
OnStar . . . . . . . . . . . . . . . . . . . . . . . 333
Data Recorders, Event . . . . . . . . . 332
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 127
Defensive Driving . . . . . . . . . . . . . . . 145
Delayed Locking . . . . . . . . . . . . . . . . . 20
Diagnostics Connected Services . . . . . . . . . . 345
Distracted Driving . . . . . . . . . . . . . . . 144
Dome Lamps . . . . . . . . . . . . . . . . . . . 130
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . .113
Delayed Locking . . . . . . . . . . . . . . . . 20
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . 20
Drive Belt Routing, Engine . . . . . . 318
Driver Assistance Systems . . . . . 182
Driver Information Center (DIC) . . . . . . . . . . . . . 113, 116

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
Index 349
DrivingAssistance Systems . . . . . . . . . . 188
Better Fuel Economy . . . . . . . . . 144
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 203
Defensive . . . . . . . . . . . . . . . . . . . . . 145
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 145
Hill and Mountain Roads . . . . . . 149
If the Vehicle is Stuck . . . . . . . . . 151
Loss of Control . . . . . . . . . . . . . . . 148
Off-Road Recovery . . . . . . . . . . . 147
Vehicle Load Limits . . . . . . . . . . . 151
Wet Roads . . . . . . . . . . . . . . . . . . . 148
Winter . . . . . . . . . . . . . . . . . . . . . . . . 150
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 137
E
Electric Parking Brake . . . . . . . . . . 168
Electric Parking Brake Light . . . . 106
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 210
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 243
Fuses and Circuit Breakers . . . 242
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 247 Electrical System (cont'd)
Overload . . . . . . . . . . . . . . . . . . . . . 242
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 336
Engine Air Cleaner/Filter . . . . . . . . . . . . . 223
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 104
Compartment Overview . . . . . . . 216
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 101
Coolant Temperature Warning Light . . . . . . . . . . . . . . . .110
Cooling System . . . . . . . . . . . . . . . 225
Drive Belt Routing . . . . . . . . . . . . 318
Exhaust . . . . . . . . . . . . . . . . . . . . . . 163
Heater . . . . . . . . . . . . . . . . . . . . . . . . 159
Oil Life System . . . . . . . . . . . . . . . 221
Oil Pressure Light . . . . . . . . . . . . .110
Overheating . . . . . . . . . . . . . . . . . . 228
Power Messages . . . . . . . . . . . . . 120
Running While Parked . . . . . . . . 163
Starting . . . . . . . . . . . . . . . . . . . . . . . 157
Engine Air Filter Life System . . . . 223
Entry Lighting . . . . . . . . . . . . . . . . . . . 131
Equipment, Towing . . . . . . . . . . . . . 208
Event Data Recorders . . . . . . . . . . 332
Exit Lighting . . . . . . . . . . . . . . . . . . . . 131 Extended Parking . . . . . . . . . . . . . . . 162
Extender, Seat Belt . . . . . . . . . . . . . . 52
Exterior Lamp Controls . . . . . . . . . 125
Exterior Lamps Off Reminder . . . 127
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 132
F
Filter,Engine Air Cleaner . . . . . . . . . . . 223
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 127
Flashers, Hazard Warning . . . . . . 128
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 271 Changing . . . . . . . . . . . . . . . . . . . . . 280
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 300
Fluid Automatic Transmission . . . . . . 222
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 231
Washer . . . . . . . . . . . . . . . . . . . . . . . 229
Folding Mirrors . . . . . . . . . . . . . . . . . . 27
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 188
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 329
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . 191
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 35

Chevrolet Malibu Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555849) - 2020 - CRC - 8/16/19
352 Index
Lights (cont'd)Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 109
Traction Off . . . . . . . . . . . . . . . . . . . 108
Locks Automatic Door . . . . . . . . . . . . . . . . . 21
Delayed Locking . . . . . . . . . . . . . . . . 20
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Lockout Protection . . . . . . . . . . . . . . 21
Power Door . . . . . . . . . . . . . . . . . . . . . 20
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Loss of Control . . . . . . . . . . . . . . . . . 148
Low Fuel Warning Light . . . . . . . . . 111
Low-Profile Tires . . . . . . . . . . . . . . . . 251
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 72
Lumbar Adjustment . . . . . . . . . . . . . . 36
Front Seats . . . . . . . . . . . . . . . . . . . . . 36
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 315
Maintenance and Care
Additional . . . . . . . . . . . . . . . . . . . . . 310
Maintenance Schedule . . . . . . . . . 304 Maintenance Schedule (cont'd)
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 313
Malfunction Indicator Lamp . . . . . 104
Manual Mode . . . . . . . . . . . . . . . . . . . 165
Memory Seats . . . . . . . . . . . . . . . . . . . 38
Messages
Engine Power . . . . . . . . . . . . . . . . 120
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .119
Vehicle Speed . . . . . . . . . . . . . . . . 120
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 28
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 26
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 27
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 27
Manual Rearview . . . . . . . . . . . . . . . 28
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Tilt in Reverse . . . . . . . . . . . . . . . . . . 27
Mirrors, Interior Rearview . . . . . . . . 28
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 259
N
NavigationConnected Services . . . . . . . . . . 343
Net, Convenience . . . . . . . . . . . . . . . 86
New Vehicle Break-In . . . . . . . . . . . 155
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 99 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 147
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 219
Engine Oil Life System . . . . . . . 221
Pressure Light . . . . . . . . . . . . . . . . .110
Older Children, Restraints . . . . . . . 66
Online Owner Center . . . . . . . . . . . 322
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 333
OnStar Additional Information . . . . . . . . . . . . . . . . . . . . 337
OnStar Emergency . . . . . . . . . . . . . 336
OnStar Overview . . . . . . . . . . . . . . . 335
OnStar Security . . . . . . . . . . . . . . . . 337
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Overheating, Engine . . . . . . . . . . . . 228
Overview Instrument Panel . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . 161
Park Assist . . . . . . . . . . . . . . . . . . . . . 183