
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Instruments and Controls 117
Lighting
Select and the following may
display:
.Vehicle Locator Lights
. Exit Lighting
. Daytime Tail Lights
Vehicle Locator Lights
This feature will flash the exterior
lamps when
Kon the Remote
Keyless Entry (RKE) transmitter is
pressed to locate the vehicle.
Select Off or On.
Exit Lighting
This allows the selection of how
long the exterior lamps stay on
when leaving the vehicle when it is
dark outside.
Select Off, 30 Seconds, 60 Seconds,
or 120 Seconds.
Daytime Tail Lights
This feature allows the taillamps to
be on during the day.
Select Off or On. Power Door Locks
Select and the following may
display:
.
Unlocked Door Anti-Lockout
. Auto Door Unlock
. Delayed Door Lock
Unlocked Door Anti Lock Out
When on, this feature will keep the
driver door from locking when the
door is open. If Off is selected, the
Delayed Door Lock menu will be
available.
Select Off or On.
Auto Door Unlock
This allows selection of which of the
doors will automatically unlock when
the vehicle is shifted into P (Park).
Select Off, All Doors, or Driver Door.
Delayed Door Lock
When on, this feature will delay the
locking of the doors. To override the
delay, press the power door lock
switch on the door.
Select Off or On. Remote Lock, Unlock, Start
Select and the following may
display:
.
Remote Unlock Light Feedback
. Remote Lock Feedback
. Remote Door Unlock
. Remote Start Auto Cool Seats
. Remote Start Auto Heat Seats
. Passive Door Unlock
. Passive Door Lock
. Remote Left in Vehicle Alert
Remote Unlock Light Feedback
When on, the exterior lamps will
flash when unlocking the vehicle
with the RKE transmitter.
Select Off or Flash Lights.
Remote Lock Feedback
This allows selection of what type of
feedback is given when locking the
vehicle with the RKE transmitter.
Select Off, Lights and Horn, Lights
Only, or Horn Only.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
118 Instruments and Controls
Remote Door Unlock
This allows selection of which doors
will unlock when pressing
Kon the
RKE transmitter.
Select All Doors or Driver Door.
Remote Start Auto Cool Seats
If equipped and turned on, this
feature will turn the ventilated seats
on when using remote start on
warm days.
Select Off or On.
Remote Start Auto Heat Seats
If equipped and turned on, this
feature will turn the heated seats on
when using remote start on
cold days.
Select Off or On.
Passive Door Unlock
This allows the selection of what
doors will unlock when using the
button on the driver door to unlock
the vehicle.
Select All Doors or Driver Door. Passive Door Lock
This feature can be turned on or off,
or can be used to select feedback
when using the button on the driver
door to lock the vehicle. See
Remote Keyless Entry (RKE)
System Operation
08.
Select Off, On with Horn
Chirp, or On.
Remote Left in Vehicle Alert
This feature sounds an alert when
the RKE transmitter is left in the
vehicle. This menu also enables the
Remote No Longer in Vehicle Alert.
Select Off or On.
Bluetooth
Select and the following may
display:
. Pair New Device
. Device Management
. Ringtones
. Voice Mail Numbers
. Text Message Alerts Pair New Device
Select to pair a new device. See
“Pairing”
in“Infotainment Controls”
under “Bluetooth” in the infotainment
manual.
Device Management
Select to connect to a different
phone source, disconnect a phone,
or delete a phone.
Ringtones
Select to change the ring tone for
the specific phone. The phone does
not need to be connected to change
the ring.
Voice Mail Numbers
This feature displays the voice mail
number for all connected phones.
To change the voice mail number,
select EDIT. Type a new number,
then select SAVE.
Text Message Alerts
This allows the feature to be turned
on or off.
Select Off or On.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
134 Climate Controls
Climate Control Influence on Fuel
Economy
The climate control system is
dependent upon other vehicle
systems for heat and power input.
Certain climate control settings can
lead to higher fuel usage.
The following climate control
settings use more fuel:
.Comfort air conditioning mode
. Defrost mode
. Extreme temperature settings,
such as 15 °C (60 °F) or 32 °C
(90 °F)
. High fan speed settings
To help reduce fuel usage:
. Use the full automatic control as
described under “Automatic
Operation.”
. Use eco air conditioning, instead
of the comfort air conditioning.
. Select a temperature setting that
is higher in hot weather and
lower in cold weather. .
Turn off the air conditioning
when it is not needed.
. Only use defrost when needed
to clear the windows.
Automatic Operation
The system automatically heats or
cools the vehicle to the desired
temperature:
. Fan Speed
. Air Delivery Mode
. Air Conditioning
. Recirculation
When AUTO is lit, all four functions
operate automatically. Each function
can also be manually set and the
setting is displayed. Functions not
manually set will continue to be
automatically controlled, even if the
AUTO indicator is not lit.
For automatic operation: 1. Press AUTO.
2. Set the temperature. Allow the system time to stabilize. Then
adjust the temperature as
needed for best comfort. To improve fuel efficiency and to
cool the vehicle faster, recirculation
may be automatically selected in
warm weather.
The recirculation light will not come
on when automatically controlled.
Press
hto manually select
recirculation; press it again to select
outside air.
Manual Operation
Driver and Passenger
Temperature Control : The
temperature can be adjusted
separately for the driver and
passenger.
Turn the knob clockwise or
counterclockwise to increase or
decrease the driver or passenger
temperature setting.
SYNC : Press to link all climate
zone settings to the driver settings.
The SYNC indicator light will turn
on. When the passenger settings
are adjusted, the SYNC indicator
light is off.
O: Press the knob to turn the fan
on or off.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Climate Controls 135
Fan Control :Turn the knob
clockwise or counterclockwise to
increase or decrease the fan speed.
Press AUTO to return to automatic
operation.
Air Delivery Modes : Press
Y,\,
[, or-to change the direction of
the airflow. An indicator light comes
on in the selected mode button.
Changing the mode cancels the
automatic operation and the system
goes into manual mode. Press
AUTO to return to automatic
operation.
Y: Air is directed to the instrument
panel outlets.
\: Air is directed to the instrument
panel outlets and the floor outlets.
[: Air is directed to the floor
outlets.
-: Air is directed to the windshield
and floor outlets to clear the
windows of fog or moisture.
0: Press to clear the windshield
of fog or frost more quickly. Air is
directed to the windshield and side
window outlets.
For best results, clear all snow and
ice from the windshield before
defrosting.
A/C : Press to cycle between the
off, eco, and comfort air conditioning
modes. The indicator will be lit in
comfort and eco modes and turns
off when there is no A/C function.
If the fan is turned off, the air
conditioner will not run and the
indicator light may turn off.
Press AUTO to return to automatic
operation and the air conditioner
runs automatically as needed. When
the indicator light is on, the air
conditioner runs automatically to
cool the air inside the vehicle or to
dry the air as needed to defog the
windshield faster.
For comfort a/c, press A/C. The
indicator will turn amber.
For eco a/c, press A/C again. The
indicator will turn green. This setting
balances fuel economy and air conditioning comfort. In warm
weather conditions, Auto Stops may
occur more frequently and the
vehicle interior may be warmer as
compared to the comfort air
conditioning setting. This setting
allows higher humidity inside the
vehicle and window fogging before
the engine restarts.
L:
Press to turn on
recirculation. An indicator light
comes on. Air is recirculated to
quickly cool the inside of the vehicle
or prevent outside air and odors
from entering.
Auto Defog : The climate control
system may have a sensor to
automatically detect high humidity
inside the vehicle. When high
humidity is detected, the climate
control system may adjust to
outside air supply and turn on the
air conditioner. The fan speed may
slightly increase to help prevent
fogging. If the climate control
system does not detect possible
window fogging, it returns to normal
operation. To turn Auto Defog off or

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Climate Controls 137
Air Vents
Center Air Vents
Move the thumbwheels (1) left or
right to open or close off the airflow.
Use the slider knobs (2) on the air
vents to change the direction of the
airflow.Side Air Vents
Move the thumbwheels (1) up or
down to open or close off the
airflow.
Use the slider knobs (2) to change
the direction of the airflow.
Operation Tips
.
Clear away any ice, snow,
or leaves from air inlets at the
base of the windshield that could
block the flow of air into the
vehicle. .
Clear snow off the hood to
improve visibility and help
decrease moisture drawn into
the vehicle.
. Keep all outlets open whenever
possible for best system
performance.
. Keep the paths under all seats
clear of objects to help circulate
the air inside the vehicle more
effectively.
. Use of non-GM approved hood
deflectors can adversely affect
the performance of the system.
. Do not attach any devices to the
air vent louvers. This restricts
airflow and may cause damage
to the air vents.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 139
Driving and
Operating
Driving Information
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . 140
Distracted Driving . . . . . . . . . . . . 140
Defensive Driving . . . . . . . . . . . . . 141
Drunk Driving . . . . . . . . . . . . . . . . . 141
Control of a Vehicle . . . . . . . . . . . 142
Braking . . . . . . . . . . . . . . . . . . . . . . . 142
Steering . . . . . . . . . . . . . . . . . . . . . . 142
Off-Road Recovery . . . . . . . . . . . 143
Loss of Control . . . . . . . . . . . . . . . 143
Driving on Wet Roads . . . . . . . . 144
Hill and Mountain Roads . . . . . 145
Winter Driving . . . . . . . . . . . . . . . . 145
If the Vehicle Is Stuck . . . . . . . . 147
Vehicle Load Limits . . . . . . . . . . . 147
Starting and Operating
New Vehicle Break-In . . . . . . . . . 151
Ignition Positions . . . . . . . . . . . . . 151
Starting the Engine . . . . . . . . . . . 153
Engine Heater . . . . . . . . . . . . . . . . 154
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . 155
Shifting Into Park . . . . . . . . . . . . . 155 Shifting out of Park . . . . . . . . . . . 156
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . 156
Extended Parking . . . . . . . . . . . . 157
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . 157
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . 157
Automatic Transmission
Automatic Transmission . . . . . . 158
Manual Mode . . . . . . . . . . . . . . . . . 160
Brakes
Antilock BrakeSystem (ABS) . . . . . . . . . . . . . . . 161
Electric Parking Brake . . . . . . . . 161
Brake Assist . . . . . . . . . . . . . . . . . . 163
Hill Start Assist (HSA) . . . . . . . . 163
Ride Control Systems
Traction Control/Electronic Stability Control . . . . . . . . . . . . . 163
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . 165
Adaptive Cruise Control . . . . . . 167
Driver Assistance Systems
Driver Assistance Systems . . . 174 Assistance Systems for
Parking or Backing . . . . . . . . . . 176
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . 178
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . 178
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . 180
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 181
Lane Change Alert (LCA) . . . . . 182
Lane Departure Warning (LDW) . . . . . . . . . . . . . 184
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . 185
Recommended Fuel . . . . . . . . . . 185
Prohibited Fuels . . . . . . . . . . . . . . 186
Fuels in Foreign Countries . . . 186
Fuel Additives . . . . . . . . . . . . . . . . 186
E85 or FlexFuel . . . . . . . . . . . . . . 186
Filling the Tank . . . . . . . . . . . . . . . 187
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 189
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 189
Driving Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 189
Trailer Towing . . . . . . . . . . . . . . . . 193

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 143
If the steering wheel is turned until it
reaches the end of its travel and is
held against that position for an
extended period of time, power
steering assist may be reduced.
Normal use of the power steering
assist should return when the
system cools down.
See your dealer if there is a
problem.
Curve Tips
.Take curves at a reasonable
speed.
. Reduce speed before entering a
curve.
. Maintain a reasonable steady
speed through the curve.
. Wait until the vehicle is out of
the curve before accelerating
gently into the straightaway.
Steering in Emergencies
.There are some situations when
steering around a problem may
be more effective than braking. .
Holding both sides of the
steering wheel allows you to turn
180 degrees without removing
a hand.
. The Antilock Brake System
(ABS) allows steering while
braking.
Off-Road Recovery
The vehicle's right wheels can drop
off the edge of a road onto the
shoulder while driving. Follow
these tips: 1. Ease off the accelerator and
then, if there is nothing in the
way, steer the vehicle so that it
straddles the edge of the
pavement.
2. Turn the steering wheel about one-eighth of a turn, until the
right front tire contacts the
pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
. Steering or Cornering Skid —
too much speed or steering in a
curve causes tires to slip and
lose cornering force.
. Acceleration Skid —too much
throttle causes the driving
wheels to spin.

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
144 Driving and Operating
Defensive drivers avoid most skids
by taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the
accelerator pedal and steer the
way you want the vehicle to go.
The vehicle may straighten out.
Be ready for a second skid if it
occurs.
. Slow down and adjust your
driving according to weather
conditions. Stopping distance
can be longer and vehicle
control can be affected when
traction is reduced by water,
snow, ice, gravel, or other
material on the road. Learn to
recognize warning clues —such
as enough water, ice, or packed
snow on the road to make a
mirrored surface —and slow
down when you have any doubt. .
Try to avoid sudden steering,
acceleration, or braking,
including reducing vehicle speed
by shifting to a lower gear. Any
sudden changes could cause
the tires to slide.
Remember: Antilock brakes help
avoid only the braking skid.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep-standing or flowing water.
{Warning
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle. (Continued)
Warning (Continued)
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.