Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
82 Seats and Restraints
4. Push the latch plate into thebuckle until it clicks.
Position the release button on
the buckle, away from the child
restraint, so that the seat belt
could be quickly unbuckled if
necessary.5. Pull the shoulder belt all theway out of the retractor to set
the lock. When the retractor
lock is set, the belt can be
tightened but not pulled out of
the retractor.6. To tighten the belt, push downon the child restraint, pull the
shoulder portion of the belt to
tighten the lap portion of the
belt, and feed the shoulder belt
back into the retractor. When
installing a forward-facing child
restraint, it may be helpful to
use your knee to push down on
the child restraint as you
tighten the belt.
Try to pull the belt out of the
retractor to make sure the
retractor is locked. If the
retractor is not locked, repeat
Steps 5 and 6.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Seats and Restraints 83
7. Before placing a child in thechild restraint, make sure it is
securely held in place. To
check, grasp the child restraint
at the seat belt path and
attempt to move it side to side
and back and forth. When the
child restraint is properly
installed, there should be no
more than 2.5 cm (1 in) of
movement.
If the airbags are off, the OFF
indicator in the passenger airbag
status indicator will come on and
stay on when the vehicle is started.
If a child restraint has been installed
and the ON indicator is lit, see “If
the On Indicator Is Lit for a Child
Restraint” underPassenger Sensing
System 057.
To remove the child restraint,
unbuckle the vehicle seat belt and
let it return to the stowed position.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
Driving and Operating 141
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint. .
Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts043.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they may do and
be ready. .
Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/11/19
150 Driving and Operating
weight of the driver, passengers,
and cargo should never exceed
the vehicle's capacity weight.
Certification Label
Label Example
A vehicle-specific Certification
label is attached to the vehicle's
center pillar (B-pillar). The label
may show the gross weight
capacity of the vehicle, called
the Gross Vehicle Weight Rating
(GVWR). The GVWR includes
the weight of the vehicle, all
occupants, fuel, and cargo.
{Warning
Things inside the vehicle can
strike and injure people in a
sudden stop or turn, or in a
crash.
.Put things in the cargo
area of the vehicle. In the
cargo area, put them as
far forward as possible.
Try to spread the weight
evenly.
.Never stack heavier
things, like suitcases,
inside the vehicle so that
some of them are above
the tops of the seats.
.Do not leave an
unsecured child restraint
in the vehicle.
.Secure loose items in the
vehicle.
(Continued)
Warning (Continued)
.Do not leave a seat
folded down unless
needed.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Index 317
AutomaticDimming Mirrors . . . . . . . . . . . . . . . . 24
Door Locks . . . . . . . . . . . . . . . . . . . . . 18
Emergency Braking (AEB) . . . . 180
Headlamp System . . . . . . . . . . . . 127
Transmission . . . . . . . . . . . . . . . . . 158
Transmission Fluid . . . . . . . . . . . 207
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 160
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 217
B
Battery
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 131
Load Management . . . . . . . . . . . . 130
Power Protection . . . . . . . . . . . . . 131
Battery - North America . . . . 216, 259
Blade Replacement, Wiper . . . . . 218
Brake Parking, Electric . . . . . . . . . . . . . . 161
System Warning Light . . . . . . . . 104
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Antilock . . . . . . . . . . . . . . . . . . . . . . . 161
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 163
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 142 Braking (cont'd)
Automatic
Emergency (AEB) . . . . . . . . . . . 180
Break-In, New Vehicle . . . . . . . . . . 151
Bulb Replacement
Halogen Bulbs . . . . . . . . . . . . . . . . 221
Headlamp Aiming . . . . . . . . . . . . . 220
Headlamps . . . . . . . . . . . . . . . . . . . 221
Headlamps, Front TurnSignal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 221
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 221
License Plate Lamps . . . . . . . . . 224
Taillamps, Turn Signal,
Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 223
Buying New Tires . . . . . . . . . . . . . . . 247
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 91 California
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 200
California Proposition
65 Warning . . . . . . . . . .199, 216, 259, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 288
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 157
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Winter Driving . . . . . . . . . . . . . . . . 145
Cargo Management System . . . . . . . . . . . 86
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . . 85
Chains, Tire . . . . . . . . . . . . . . . . . . . . 251
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . 92
Charging System Light . . . . . . . . . 102
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 103
Child Restraints Infants and Young Children . . . . . 65
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
318 Index
Child Restraints (cont'd)Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 70
Older Children . . . . . . . . . . . . . . . . . . 64
Securing . . . . . . . . . . . . . . . . . . . . 78, 80
Systems . . . . . . . . . . . . . . . . . . . . . . . . 68
Circuit Breakers . . . . . . . . . . . . . . . . 226
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 264
Interior Care . . . . . . . . . . . . . . . . . . 269
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 133
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Cluster, Instrument . . . . . . . . . . . . . . 96
Collision Damage Repair . . . . . . . 297
Compact Spare Tire . . . . . . . . . . . . 258
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . 84
Compass . . . . . . . . . . . . . . . . . . . . . . . . 91
Connected Services Connections . . . . . . . . . . . . . . . . . . 314
Diagnostics . . . . . . . . . . . . . . . . . . . 315
Navigation . . . . . . . . . . . . . . . . . . . . 313
Connections Connected Services . . . . . . . . . . 314
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 163 Control of a Vehicle . . . . . . . . . . . . . 142
Convenience Net . . . . . . . . . . . . . . . . 87
Convex Mirrors . . . . . . . . . . . . . . . . . . 23
Coolant
Engine Temperature Gauge . . 100
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 133
Cooling System . . . . . . . . . . . . . . . . . 209
Courtesy Lamps . . . . . . . . . . . . . . . . 128
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 296
Cruise Control . . . . . . . . . . . . . . . . . . 165
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Cruise Control, Adaptive . . . . . . . . 167
Cupholders . . . . . . . . . . . . . . . . . . . . . . 85
Customer Assistance . . . . . . . . . . . 293 Offices . . . . . . . . . . . . . . . . . . . . . . . . 292
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 293
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . 299
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 290
Cybersecurity . . . . . . . . . . . . . . . . . . . 302
D
Damage Repair, Collision . . . . . . . 297
Danger, Warning, and Caution . . . . 2 Data Collection
Infotainment System . . . . . . . . . . 304
OnStar . . . . . . . . . . . . . . . . . . . . . . . 303
Data Recorders, Event . . . . . . . . . 302
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 126
Defensive Driving . . . . . . . . . . . . . . . 141
Delayed Locking . . . . . . . . . . . . . . . . . 18
Diagnostics
Connected Services . . . . . . . . . . 315
Distracted Driving . . . . . . . . . . . . . . . 140
Dome Lamps . . . . . . . . . . . . . . . . . . . 129
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . .110
Delayed Locking . . . . . . . . . . . . . . . . 18
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power Locks . . . . . . . . . . . . . . . . . . . . 18
Drive Belt Routing, Engine . . . . . . 289
Driver Assistance Systems . . . . . 174
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 110
Driving Assistance Systems . . . . . . . . . . 178
Better Fuel Economy . . . . . . . . . 140
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 189
Defensive . . . . . . . . . . . . . . . . . . . . . 141
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 141
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
320 Index
Fuel (cont'd)Foreign Countries . . . . . . . . . . . . 186
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Low Fuel Warning Light . . . . . . . 108
Prohibited Fuels . . . . . . . . . . . . . . 186
Recommended . . . . . . . . . . . . . . . 185
Top Tier . . . . . . . . . . . . . . . . . . . . . . 185
Fuses Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 226
Fuses and Circuit Breakers . . . 226
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 229
G
Garage Door Opener . . . . . . . . . . . 121Programming . . . . . . . . . . . . . . . . . 121
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 219
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 100
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Odometer . . . . . . . . . . . . . . . . . . . . . . . 98
Speedometer . . . . . . . . . . . . . . . . . . . 98
Tachometer . . . . . . . . . . . . . . . . . . . . . 98
Trip Odometer . . . . . . . . . . . . . . . . . . 98
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . . . 95 General Information
Service and Maintenance . . . . . 274
Towing . . . . . . . . . . . . . . . . . . . . . . . . 189
Vehicle Care . . . . . . . . . . . . . . . . . . 199
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 85
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 294
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 221
Hazard Warning Flashers . . . . . . . 127
Head Restraints . . . . . . . . . . . . . . . . . 31
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 220
Automatic . . . . . . . . . . . . . . . . . . . . . 127
Bulb Replacement . . . . . . . . . . . . 221
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 126
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
Headlamps, Front Turn Signal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 221
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 221
High-Beam On Light . . . . . . . . . . 109
High/Low Beam Changer . . . . . 126
Lamps On Reminder . . . . . . . . . 109 Heated
Steering Wheel . . . . . . . . . . . . . . . . . 89
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Heated Mirrors . . . . . . . . . . . . . . . . . . . 24
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 154
Heating . . . . . . . . . . . . . . . . . . . . . . . . . 133
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 225
High-Beam On Light . . . . . . . . . . . . 109
High-Speed Operation . . . . . . . . . . 240
Hill and Mountain Roads . . . . . . . . 145
Hill Start Assist (HSA) . . . . . . . . . . 163
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 44
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
I
Ignition Positions . . . . . . . . . . . . . . . 151
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 22
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 106
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 65
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
322 Index
Locks (cont'd)Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Lockout Protection . . . . . . . . . . . . . . 19
Power Door . . . . . . . . . . . . . . . . . . . . . 18
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loss of Control . . . . . . . . . . . . . . . . . 143
Low Fuel Warning Light . . . . . . . . . 108
Low-Profile Tires . . . . . . . . . . . . . . . . 233
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 70
Lumbar Adjustment . . . . . . . . . . . . . . 36 Front Seats . . . . . . . . . . . . . . . . . . . . . 36
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 286
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 281
Maintenance Schedule . . . . . . . . . 276 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 284
Malfunction Indicator Lamp . . . . . 103
Manual Mode . . . . . . . . . . . . . . . . . . . 160
Memory Seats . . . . . . . . . . . . . . . . . . . 37
Messages Engine Power . . . . . . . . . . . . . . . . .113
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .112 Messages (cont'd)
Vehicle Speed . . . . . . . . . . . . . . . . .113
Mirrors Automatic Dimming . . . . . . . . . . . . . 24
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . . . 25
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 23
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 24
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 24
Manual Rearview . . . . . . . . . . . . . . . 25
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Tilt in Reverse . . . . . . . . . . . . . . . . . . 24
Mirrors, Interior Rearview . . . . . . . . 25
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 241
N
NavigationConnected Services . . . . . . . . . . 313
Net, Convenience . . . . . . . . . . . . . . . 87
New Vehicle Break-In . . . . . . . . . . . 151
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 98 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 143
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 204 Oil (cont'd)
Engine Oil Life System . . . . . . . 206
Pressure Light . . . . . . . . . . . . . . . . 108
Older Children, Restraints . . . . . . . 64
Online Owner Center . . . . . . . . . . . 293
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 303
OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 307
OnStar Emergency . . . . . . . . . . . . . 306
OnStar Overview . . . . . . . . . . . . . . . 305
OnStar Security . . . . . . . . . . . . . . . . 307
Operating Mode
Overheated EngineProtection . . . . . . . . . . . . . . . . . . . 213
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Overheated Engine Protection Operating Mode . . . . 213
Overheating, Engine . . . . . . . . . . . . 212
Overview Instrument Panel . . . . . . . . . . . . . . . . 5P
ParkShifting Out of . . . . . . . . . . . . . . . . 156
Park Assist . . . . . . . . . . . . . . . . . . . . . 176