Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 217
SeeCalifornia Proposition
65 Warning 0199 and the back
cover.
Vehicle Storage
{Warning
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. See Jump Starting -
North America 0259 for tips on
working around a battery without
getting hurt.
Infrequent Usage: Remove the
12-volt battery black, negative (−)
cable from the battery to keep the
battery from running down.
Extended Storage: Remove the
12-volt battery black, negative (−)
cable from the battery or use a
battery trickle charger.
Remember to reconnect the battery
when ready to drive the vehicle.
Starter Switch Check
{Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room
around the vehicle.
2. Apply both the parking brake and the regular brake.
Do not use the accelerator
pedal, and be ready to turn off
the engine immediately if it
starts.
3. Try to start the engine in each gear. The vehicle should start
only in P (Park) or N (Neutral).
If the vehicle starts in any other
position, contact your dealer for
service.
Automatic Transmission
Shift Lock Control
Function Check
{Warning
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room
around the vehicle. It should be
parked on a level surface.
2. Apply the parking brake. Be ready to apply the regular
brake immediately if the vehicle
begins to move.
3. With the engine off, turn the ignition on, but do not start the
engine. Without applying the
regular brake, try to move the
shift lever out of P (Park) with
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
218 Vehicle Care
normal effort. If the shift lever
moves out of P (Park), contact
your dealer for service.
Park Brake and P (Park)
Mechanism Check
{Warning
When you are doing this check,
the vehicle could begin to move.
You or others could be injured
and property could be damaged.
Make sure there is room in front
of the vehicle in case it begins to
roll. Be ready to apply the regular
brake at once should the vehicle
begin to move.
Park on a fairly steep hill, with the
vehicle facing downhill. Keeping
your foot on the regular brake, set
the parking brake.
. To check the parking brake's
holding ability: With the engine
running and the transmission in
N (Neutral), slowly remove foot pressure from the regular brake
pedal. Do this until the vehicle is
held by the parking brake only.
. To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should be
inspected for wear or cracking.
It is a good idea to clean the wiper
blade assembly on a regular basis.
When worn, or when cleaning is
ineffective, replace the wiper blade.
For proper windshield wiper blade
length and type, see Maintenance
Replacement Parts 0285.
Caution
Allowing the wiper arm to touch
the windshield when no wiper
blade is installed could damage
the windshield. Any damage that
occurs would not be covered by
the vehicle warranty. Do not allow
the wiper arm to touch the
windshield.
To replace the wiper blade: 1. Pull the wiper assembly away from the windshield.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
226 Vehicle Care
Fuses and Circuit
Breakers
The wiring circuits in the vehicle are
protected from short circuits by a
combination of fuses and circuit
breakers. This greatly reduces the
chance of damage caused by
electrical problems.
{Danger
Fuses and circuit breakers are
marked with their ampere rating.
Do not exceed the
specified amperage rating when
replacing fuses and circuit
breakers. Use of an oversized
fuse or circuit breaker can result
in a vehicle fire. You and others
could be seriously injured or
killed.
To check a fuse, look at the
silver-colored band inside the fuse.
If the band is broken or melted,
replace the fuse. Be sure to replace
a bad fuse with a new one of the
identical size and rating. Fuses of the same amperage can
be temporarily borrowed from
another fuse location, if a fuse goes
out. Replace the fuse as soon as
possible.
Engine Compartment
Fuse Block
The engine compartment fuse block
is on the driver side of the engine
compartment, near the battery.
Caution
Spilling liquid on any electrical
component on the vehicle may
damage it. Always keep the
covers on any electrical
component.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Vehicle Care 253
{Warning
Changing a tire can be
dangerous. The vehicle can slip
off the jack and roll over or fall
causing injury or death. Find a
level place to change the tire. To
help prevent the vehicle from
moving:1. Set the parking brake firmly.
2. Put an automatictransmission in P (Park) or a
manual transmission in
1 (First) or R (Reverse).
3. Turn off the engine and do not restart while the vehicle
is raised.
4. Do not allow passengers to remain in the vehicle.
5. Place wheel blocks, if equipped, on both sides of
the tire at the opposite
corner of the tire being
changed. When the vehicle has a flat tire (2),
use the following example as a
guide to assist in the placement of
the wheel blocks (1), if equipped.
1. Wheel Block (If Equipped)
2. Flat Tire
The following information explains
how to repair or change a tire.
Tire Changing
Removing the Spare Tire and
Tools
1. Screwdriver (If Equipped)
2. Wrench
3. Tow Hook (If Equipped)
4. Fastener (If Equipped)
5. Jack
6. Trim Removal (If Equipped)
To access the spare tire and tools:
1. Open the trunk.
2. Remove the spare tire cover.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Customer Information 299
.Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 056.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature
Owner
’s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an
owner ’s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
OnStar 307
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance
are available on most vehicles. Not
all OnStar services are available
everywhere or on all vehicles. For
more information, a full description
of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Index 317
AutomaticDimming Mirrors . . . . . . . . . . . . . . . . 24
Door Locks . . . . . . . . . . . . . . . . . . . . . 18
Emergency Braking (AEB) . . . . 180
Headlamp System . . . . . . . . . . . . 127
Transmission . . . . . . . . . . . . . . . . . 158
Transmission Fluid . . . . . . . . . . . 207
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 160
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 217
B
Battery
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 131
Load Management . . . . . . . . . . . . 130
Power Protection . . . . . . . . . . . . . 131
Battery - North America . . . . 216, 259
Blade Replacement, Wiper . . . . . 218
Brake Parking, Electric . . . . . . . . . . . . . . 161
System Warning Light . . . . . . . . 104
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Antilock . . . . . . . . . . . . . . . . . . . . . . . 161
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 163
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 142 Braking (cont'd)
Automatic
Emergency (AEB) . . . . . . . . . . . 180
Break-In, New Vehicle . . . . . . . . . . 151
Bulb Replacement
Halogen Bulbs . . . . . . . . . . . . . . . . 221
Headlamp Aiming . . . . . . . . . . . . . 220
Headlamps . . . . . . . . . . . . . . . . . . . 221
Headlamps, Front TurnSignal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 221
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 221
License Plate Lamps . . . . . . . . . 224
Taillamps, Turn Signal,
Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 223
Buying New Tires . . . . . . . . . . . . . . . 247
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 91 California
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 200
California Proposition
65 Warning . . . . . . . . . .199, 216, 259, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 288
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 157
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Winter Driving . . . . . . . . . . . . . . . . 145
Cargo Management System . . . . . . . . . . . 86
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . . 85
Chains, Tire . . . . . . . . . . . . . . . . . . . . 251
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . 92
Charging System Light . . . . . . . . . 102
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 103
Child Restraints Infants and Young Children . . . . . 65
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Index 319
Driving (cont'd)Hill and Mountain Roads . . . . . . 145
If the Vehicle is Stuck . . . . . . . . . 147
Loss of Control . . . . . . . . . . . . . . . 143
Off-Road Recovery . . . . . . . . . . . 143
Vehicle Load Limits . . . . . . . . . . . 147
Wet Roads . . . . . . . . . . . . . . . . . . . 144
Winter . . . . . . . . . . . . . . . . . . . . . . . . 145
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 133
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 186
Electric Parking Brake . . . . . . . . . . 161
Electric Parking Brake Light . . . . 105
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 197
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 226
Fuses and Circuit Breakers . . . 226
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 229
Overload . . . . . . . . . . . . . . . . . . . . . 225
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 306
Engine Air Cleaner/Filter . . . . . . . . . . . . . 208 Engine (cont'd)
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 103
Compartment Overview . . . . . . . 203
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 100
Cooling System . . . . . . . . . . . . . . . 209
Drive Belt Routing . . . . . . . . . . . . 289
Exhaust . . . . . . . . . . . . . . . . . . . . . . 157
Heater . . . . . . . . . . . . . . . . . . . . . . . . 154
Oil Life System . . . . . . . . . . . . . . . 206
Oil Pressure Light . . . . . . . . . . . . 108
Overheated Protection Operating Mode . . . . . . . . . . . . . 213
Overheating . . . . . . . . . . . . . . . . . . 212
Power Messages . . . . . . . . . . . . . .113
Running While Parked . . . . . . . . 157
Starting . . . . . . . . . . . . . . . . . . . . . . . 153
Entry Lighting . . . . . . . . . . . . . . . . . . . 130
Equipment, Towing . . . . . . . . . . . . . 195
Event Data Recorders . . . . . . . . . . 302
Exit Lighting . . . . . . . . . . . . . . . . . . . . 130
Extended Parking . . . . . . . . . . . . . . . 157
Extender, Seat Belt . . . . . . . . . . . . . . 50
Exterior Lamp Controls . . . . . . . . . 125
Exterior Lamps Off Reminder . . . 126
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 131
F
Filter,
Engine Air Cleaner . . . . . . . . . . . 208
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 126
Flashers, Hazard Warning . . . . . . 127
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 252 Changing . . . . . . . . . . . . . . . . . . . . . 253
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 272
Fluid
Automatic Transmission . . . . . . 207
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 215
Washer . . . . . . . . . . . . . . . . . . . . . . . 214
Folding Mirrors . . . . . . . . . . . . . . . . . . 24
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 178
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 300
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 34
Heated and Ventilated . . . . . . . . . . 40
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 186
Economy, Driving for Better . . . 140
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 189
Filling the Tank . . . . . . . . . . . . . . . 187