Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
282 Service and Maintenance
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0284 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed. Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
316 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 200
Accessory Power . . . . . . . . . . . . . . . 155
Adaptive Cruise Control . . . . . . . . 167
Add-On Electrical Equipment . . . 197
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 307
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 281
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 36
Air Cleaner/Filter, Engine . . . . . . . 208
Air Conditioning . . . . . . . . . . . . . . . . 133
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 138
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 137
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 63
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 56
Passenger Sensing System . . . . 57
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 55
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 56
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 54 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 53
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 62
Passenger Status Indicator . . . 101
Readiness Light . . . . . . . . . . . . . . 101
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 62
System Check . . . . . . . . . . . . . . . . . . 51
Alarm Vehicle Security . . . . . . . . . . . . . . . . 21
Alert Lane Change . . . . . . . . . . . . . . . . . 182
Side Blind Zone (SBZA) . . . . . . 181
All-Season Tires . . . . . . . . . . . . . . . . 232
Antilock Brake System (ABS) . . . 161 Warning Light . . . . . . . . . . . . . . . . . 106
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 264
Interior . . . . . . . . . . . . . . . . . . . . . . . . 269
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 294
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . 178
Assistance Systems for Parking and Backing . . . . . . . . . . 176
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Index 317
AutomaticDimming Mirrors . . . . . . . . . . . . . . . . 24
Door Locks . . . . . . . . . . . . . . . . . . . . . 18
Emergency Braking (AEB) . . . . 180
Headlamp System . . . . . . . . . . . . 127
Transmission . . . . . . . . . . . . . . . . . 158
Transmission Fluid . . . . . . . . . . . 207
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 160
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 217
B
Battery
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 131
Load Management . . . . . . . . . . . . 130
Power Protection . . . . . . . . . . . . . 131
Battery - North America . . . . 216, 259
Blade Replacement, Wiper . . . . . 218
Brake Parking, Electric . . . . . . . . . . . . . . 161
System Warning Light . . . . . . . . 104
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Antilock . . . . . . . . . . . . . . . . . . . . . . . 161
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 163
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 142 Braking (cont'd)
Automatic
Emergency (AEB) . . . . . . . . . . . 180
Break-In, New Vehicle . . . . . . . . . . 151
Bulb Replacement
Halogen Bulbs . . . . . . . . . . . . . . . . 221
Headlamp Aiming . . . . . . . . . . . . . 220
Headlamps . . . . . . . . . . . . . . . . . . . 221
Headlamps, Front TurnSignal, Sidemarker, and
Parking Lamps . . . . . . . . . . . . . . 221
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 221
License Plate Lamps . . . . . . . . . 224
Taillamps, Turn Signal,
Stoplamps, and Back-up
Lamps . . . . . . . . . . . . . . . . . . . . . . 223
Buying New Tires . . . . . . . . . . . . . . . 247
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 91 California
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 200
California Proposition
65 Warning . . . . . . . . . .199, 216, 259, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 288
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 157
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Winter Driving . . . . . . . . . . . . . . . . 145
Cargo Management System . . . . . . . . . . . 86
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . . 85
Chains, Tire . . . . . . . . . . . . . . . . . . . . 251
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . . . 92
Charging System Light . . . . . . . . . 102
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 103
Child Restraints Infants and Young Children . . . . . 65
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Index 319
Driving (cont'd)Hill and Mountain Roads . . . . . . 145
If the Vehicle is Stuck . . . . . . . . . 147
Loss of Control . . . . . . . . . . . . . . . 143
Off-Road Recovery . . . . . . . . . . . 143
Vehicle Load Limits . . . . . . . . . . . 147
Wet Roads . . . . . . . . . . . . . . . . . . . 144
Winter . . . . . . . . . . . . . . . . . . . . . . . . 145
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 133
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 186
Electric Parking Brake . . . . . . . . . . 161
Electric Parking Brake Light . . . . 105
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 197
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 226
Fuses and Circuit Breakers . . . 226
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 229
Overload . . . . . . . . . . . . . . . . . . . . . 225
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 306
Engine Air Cleaner/Filter . . . . . . . . . . . . . 208 Engine (cont'd)
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 103
Compartment Overview . . . . . . . 203
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 100
Cooling System . . . . . . . . . . . . . . . 209
Drive Belt Routing . . . . . . . . . . . . 289
Exhaust . . . . . . . . . . . . . . . . . . . . . . 157
Heater . . . . . . . . . . . . . . . . . . . . . . . . 154
Oil Life System . . . . . . . . . . . . . . . 206
Oil Pressure Light . . . . . . . . . . . . 108
Overheated Protection Operating Mode . . . . . . . . . . . . . 213
Overheating . . . . . . . . . . . . . . . . . . 212
Power Messages . . . . . . . . . . . . . .113
Running While Parked . . . . . . . . 157
Starting . . . . . . . . . . . . . . . . . . . . . . . 153
Entry Lighting . . . . . . . . . . . . . . . . . . . 130
Equipment, Towing . . . . . . . . . . . . . 195
Event Data Recorders . . . . . . . . . . 302
Exit Lighting . . . . . . . . . . . . . . . . . . . . 130
Extended Parking . . . . . . . . . . . . . . . 157
Extender, Seat Belt . . . . . . . . . . . . . . 50
Exterior Lamp Controls . . . . . . . . . 125
Exterior Lamps Off Reminder . . . 126
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 131
F
Filter,
Engine Air Cleaner . . . . . . . . . . . 208
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 126
Flashers, Hazard Warning . . . . . . 127
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 252 Changing . . . . . . . . . . . . . . . . . . . . . 253
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 272
Fluid
Automatic Transmission . . . . . . 207
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 215
Washer . . . . . . . . . . . . . . . . . . . . . . . 214
Folding Mirrors . . . . . . . . . . . . . . . . . . 24
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 178
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 300
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 34
Heated and Ventilated . . . . . . . . . . 40
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 186
Economy, Driving for Better . . . 140
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 189
Filling the Tank . . . . . . . . . . . . . . . 187
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
Index 321
InformationPublication Ordering . . . . . . . . . . 299
Infotainment . . . . . . . . . . . . . . . . . . . . 132
Infotainment System . . . . . . . . . . . . 304
Instrument Cluster . . . . . . . . . . . . . . . 96
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . 84
Instrument Panel Overview . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . 25
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 259
K
Keyless EntryRemote (RKE) System . . . . . . . . . . 8
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
L
Labeling, Tire Sidewall . . . . . . . . . . 234
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 128
Daytime Running (DRL) . . . . . . 126
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 129
Exterior Controls . . . . . . . . . . . . . . 125
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 126 Lamps (cont'd)
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . 131
License Plate . . . . . . . . . . . . . . . . . 224
Malfunction Indicator
(Check Engine) . . . . . . . . . . . . . 103
On Reminder . . . . . . . . . . . . . . . . . 109
Reading . . . . . . . . . . . . . . . . . . . . . . 129
Lane Change Alert (LCA) . . . . . . . 182
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 184
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Lap-Shoulder Belt . . . . . . . . . . . . . . . 46
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 78
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . 70
LED Lighting . . . . . . . . . . . . . . . . . . . . 221
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 130
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Illumination Control . . . . . . . . . . . 128
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Lights Airbag Readiness . . . . . . . . . . . . . 101 Lights (cont'd)
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . . 106
Brake System Warning . . . . . . . 104
Charging System . . . . . . . . . . . . . 102
Check Engine (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . 103
Cruise Control . . . . . . . . . . . . . . . . 109
Door Ajar . . . . . . . . . . . . . . . . . . . . . .110
Electric Parking Brake . . . . . . . . 105
Engine Oil Pressure . . . . . . . . . . 108
Flash-to-Pass . . . . . . . . . . . . . . . . . 126
High-Beam On . . . . . . . . . . . . . . . . 109
High/Low Beam Changer . . . . . 126
Lane Departure Warning . . . . . . 106
Low Fuel Warning . . . . . . . . . . . . 108
Seat Belt Reminders . . . . . . . . . . 100
Security . . . . . . . . . . . . . . . . . . . . . . 109
Service Electric Parking Brake . . . . . . . . . . . . . . . . . . . . . . . 105
StabiliTrak OFF . . . . . . . . . . . . . . . 107
Tire Pressure . . . . . . . . . . . . . . . . . 108
Traction Control System (TCS)/StabiliTrak . . . . . . . . . . . . 107
Traction Off . . . . . . . . . . . . . . . . . . . 106
Locks Automatic Door . . . . . . . . . . . . . . . . . 18
Delayed Locking . . . . . . . . . . . . . . . . 18
Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) -
2020 - CRC - 6/5/19
324 Index
Running the Vehicle WhileParked . . . . . . . . . . . . . . . . . . . . . . . . 157
S
Safety Defects Reporting
Canadian Government . . . . . . . . 301
General Motors . . . . . . . . . . . . . . . 301
U.S. Government . . . . . . . . . . . . . 300
Safety Locks . . . . . . . . . . . . . . . . . . . . . 19
Safety System Check . . . . . . . . . . . . 50
Scheduling Appointments . . . . . . . 296
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 43 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Extender . . . . . . . . . . . . . . . . . . . . . . . . 50
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 44
Lap-Shoulder Belt . . . . . . . . . . . . . . 46
Reminders . . . . . . . . . . . . . . . . . . . . 100
Replacing after a Crash . . . . . . . . 51
Use During Pregnancy . . . . . . . . . . 49
Seats
Adjustment, Front . . . . . . . . . . . . . . . 34
Head Restraints . . . . . . . . . . . . . . . . 31
Heated and Ventilated Front . . . . 40
Lumbar Adjustment, Front . . . . . . 36
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Adjustment, Front . . . . . . . 35
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Seats (cont'd)
Reclining Seatbacks . . . . . . . . . . . . 36
Securing Child Restraints . . . . 78, 80
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 109
OnStar . . . . . . . . . . . . . . . . . . . . . . . 307
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 21
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 21
Service . . . . . . . . . . . . . . . . . . . . . . . . . 138
Accessories andModifications . . . . . . . . . . . . . . . . 200
Doing Your Own Work . . . . . . . . 200
Maintenance Records . . . . . . . . 286
Maintenance, General Information . . . . . . . . . . . . . . . . . . 274
Parts Identification . . . . . . . . . . . . 287
Scheduling Appointments . . . . . 296
Service Electric Parking
Brake Light . . . . . . . . . . . . . . . . . . . . 105
Services Special Application . . . . . . . . . . . 281
Servicing the Airbag . . . . . . . . . . . . . 62
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 217
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 155
Out of Park . . . . . . . . . . . . . . . . . . . 156 Side Blind Zone Alert (SBZA) . . . 181
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 128
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 258
Special Application Services . . . . 281
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 288
Speedometer . . . . . . . . . . . . . . . . . . . . 98
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 107
Start Assist, Hill . . . . . . . . . . . . . . . . . 163
Start Vehicle, Remote . . . . . . . . . . . 14
Starter Switch Check . . . . . . . . . . . 217
Starting the Engine . . . . . . . . . . . . . 153
Steering . . . . . . . . . . . . . . . . . . . . . . . . 142 Heated Wheel . . . . . . . . . . . . . . . . . . 89
Wheel Adjustment . . . . . . . . . . . . . . 89
Wheel Controls . . . . . . . . . . . . . . . . . 89
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 223
Storage Areas Cargo Management System . . . . 86
Center Console . . . . . . . . . . . . . . . . . 85
Convenience Net . . . . . . . . . . . . . . . 87
Glove Box . . . . . . . . . . . . . . . . . . . . . . 85
Instrument Panel . . . . . . . . . . . . . . . 84
Umbrella . . . . . . . . . . . . . . . . . . . . . . . . 86